HUMAN

BEHAVIOR IN
ORGANIZATION
REPORTERS
Organization’s Mission Organizational Environment
and Vision Statements
• What are Mission and Vision Statement. • External Environment of An Organization

• Why are a company Mission and Vision • General External Environment

Statement important?
• Nine reasons why a mission is important.
• An effective vision statement should be.
• How to make a business vision statement.

Organizational Environment Organizational Behavior Model

• Internal Environment of An Organization
• Meaning of Organizational Behavior Model
• Elements Of Internal Environment
• What are the types of Organizational
• Industry/Task Environment of An
Behavior Model
Organization
• 6 Elements of The Industry Or Task
Environment
 Organization’s Mission
Nine reasons why a mission
and Vision Statements
is important:
What is Mission Statement?

a concise explanation of the Creating identity

organization's reason for existence. It
describes the organization's purpose and its Mission statements create the core identity of
overall intention. a company and establish a basis for everyone in the
company to make decisions.
Why is a company Mission Statement important?
Attracting Talent
• A mission statement is a summary of an A strong mission statement that people can
organization's goals and values.
relate to encourages talented people to get involved
with the company.
• The quality and content of a company's
mission statement can affect every part of
Guiding Culture
a business, including its customers and
employees. The values, norms and beliefs of a company
create a unique cultural environment, and mission
statements provide an official method for expressing
that culture.
Developing Purpose Building Community
Mission statements help employees see Mission statements help companies and
the positive aspects of their daily activities, boosting employees connect with members of their community
morale and creating long-term employee investment and establish a good reputation among customers,
in the workplace culture. clients and business partners.

Envisioning the Future

Improving Performance
A mission statement provides an ideal vision for
A good mission statement creates an
the company's future and directs its growth.
environment that encourages everyone to produce
high-quality work and hold high standards for
Aligning Behaviors
themselves.
Mission statements keep behaviors consistent
with ideal outcomes, regardless of the situation.

Encouraging Critical Thinking

Mission statements encourage people to think
critically about the influence their actions will have on
company goals in both the long and short term.
 An effective vision statement should be:

• Clear to understand the organization's mission

• Simple
• Specific
• Inspirational
• Aware of challenges
• Relevant to a variety of audiences
What is Vision Statement?
• Genuine
A vision statement is a declaration of an • Authentic to the organization
organization's objectives. This statement can • Unique from competitors
serve as a guide for the business, indicating a
defined direction for growth and goals.

Why is Organizational Vision important?

A vision statement is important to a How to make a business vision statement
company because it serves as a strategic plan for
success. It can act as a guide when employees 1. Identify the organization's goals
encounter challenges. Vision statements also 2. Outline the values
help motivate employees to work toward shared 3. Make it simple
goals. 4. Think ahead Establish a timeline
 Our Mission
OUR MISSION
To serve great tasting food, bringing the joy of Creating value through sustainability by applying innovative
eating to everyone. technology and experience to convert refinery waste streams
OUR VISION into products that enable energy transition technologies
To be one of the Top 5 Restaurant Companies in the Our Vision
World.
To advance the circular economy while enabling the energy
transition

Mission
“To bringing the best user experience to customers Mission
through innovative hardware, software, and services.” We create wonderful experiences for people to have
choices, overcome challenges, and discover new ways to
Vision enjoy life.
“To make the best products on earth and to leave Vision
the world better than we found it.“ We see a Philippines where families' dreams come true,
businesses flourish, and the nation is admired.
 ORGANIZATIONAL Internal Environment
ENVIRONMENT - Generally, consists of
elements within or inside the
organization
What is an Organizational Environment? - It includes everything with the
Organizational environment denotes internal boundaries of the organization.
and external environmental factors Some of these are tangible
assets.
influencing organizational activities and
decision-making.
Elements of Internal Environment
▪ Owners and Shareholders
Types of Organizational Environment
▪ Board of Directors
▪ Employees
1. Internal environment / Micro environment. ▪ Organizational Culture
2. External environment / Macro environment. ▪ Resources of the Organization
• Physical Resources
• General environment. • Human Resources
• Industry environment
• Financial Resources
• Informational Resources
• Technological Resources
▪ Organization's image/Goodwill
Owners and Shareholders Employees

- Owners are people who invest in the company

and have property rights and claims on the
organization. Owners can be individuals or groups -Employees or the workforce, are the most
of persons who started the company; or bought a important element of an organization’s internal
share of the company in the share market. environment, which performs the administration
tasks.

Board of Directors Organizational Culture

- Owners are people who invest in the company

and have property rights and claims on the -The collective behavior of members of an
organization. Owners can be individuals or groups organization and the values, beliefs, and habits
of persons who started the company; or bought a that they attach to their actions.
share of the company in the share market.
Resources of the Organization External Environment
- An organization s resources can be discussed -Factors outside or organization are the elements
under five broad heads: of the external environment. The organization has
no control over how the external environment
• Physical resources elements will shape up.
• Human resources
• Financial resources Example: Tesla, Inc., a leading electric vehicle
• Informational resources (EV) manufacturer.
• Technological resources

Organization’s image/goodwill

-The reputation of an organization is a very valuable

intangible asset.

Opportunity: Growing Demand for Electric Vehicles

Threat: Intense Competition

GENERAL EXTERNAL ENVIRONMENT Example: Covid-19 pandemic

Political Legal Environment

- The government of a country intervenes in the
national economy by setting policies/rules for
business. We see many such policies – import
policy, export policy, taxation policy, investment
policy, drug policy, competition policy, consumer
protection policy, etc. Socio-Cultural Factors
- Example: Implementation of tax policies - Customs, mores, values, and demographic
characteristics of the society in which the
organization operates make up the general
environment’s socio-cultural factors.
Example: "Pakikisama" or harmonious
interpersonal relationships

Economic Factors
- The economic factor of an organization is the
overall status of the economic system in which the
organization operates. The important economic
factors for business are inflation, interest rates,
and unemployment.
 Technological Factors
- Technological factors include information
technology, the Internet, biotechnology, global
transfer of technology, and so forth. None can
deny the fact that the pace of change in these
technological dimensions is extremely fast.
Environmental/Natural Factors
Example: McDonald’s (McDo) and Jollibee
The most pertinent issues in the natural environment
that strategy-makers should consider include the
availability of raw materials and other inputs,
changes in the cost of energy, levels of
environmental pollution, and the changing role of
government ‘in environmental protection.

Example: Philippines: Prone to typhoons

Legal Factors
- The legal environment consists of laws and
regulatory frameworks in a country. Many laws
regulate the business operations of
enterprises, such as the Labor Laws,
Corporate Laws, Tax Laws, etc.
Example: Labor Code of the Philippines
 Demographic Factors
- The demographic environment is concerned
with a country’s population.
Example: Increased Demand for Education

International Factors
- Virtually every organization is affected by
international factors. It refers to the degree to
which an organization is involved in or affected
by businesses in other countries.

Example: Covid-19 Pandemic (Exportation and

restrictions on International Travel and tourism)
 INDUSTRY TASK ENVIRONMENT OF AN ▪ Competitor and New Entrants
ORGANIZATION

- factors that directly affect and is affected by

the organization’s operations.

6 Elements of the Industry or Task environment:

▪ Regulators
▪ Suppliers

▪ Substitute products

▪ Customers and Buyers

▪ Strategic Partners
 Organizational Behavior Model
Autocratic Model:
What is Organizational Behavior Model? - model that relies on strength, power and

– Organizational behavior model is a basic formal authority.

structure that shows the relations between - managers see authority as the only means to
employees at different levels in the
organization. get the things done and employees are

– Reflects the behavior of the people and expected to follow orders.

management. - management/owners have extensive business
expertise, and the average employee has a
What are the types of Organizational Behavior
Model? relatively low level of skill.
1. Autocratic Model; [ Pros: Effective when the action is needed
2. Custodial Model; during an emergency.]

3. Supportive Model; [ Cons: Stressful on followers.]

4. Collegial Model; and

5. System Model.
Custodial Model:
Supportive Model:
- workers being managed under the
- leadership drives people to work not the
autocratic model often feel insecure and
power of money.
disappointed.
- works in the public sector organization which
- employees now to show their
is dependent on effective leadership.
dependency and loyalty towards the
- in this model is given to psychological needs,
company and not to the boss or
self esteem, job satisfaction and friendly
managers, or supervisors.
relations between superior-subordinate.
- reward based ; to motivate employees
- workers feel a sense of participation and work
[ Pros: Have a lot of benefits or may
participation in the organization.
have benefits]
[ Pros: Employee feel valued.]
[ Cons: Employee will depend on his
[ Cons: Employee have a low self-
self to get more benefits than others.]
confidence.]
Collegial Model: System Model:
- looks at the overall structure and team
- useful extension of the supportive model. environment, and assumes that individuals
- best model based on the partnership have different goals, talents, and abilities.
between workers and management in - aims to try to balance the goals of the
which both work together as a team and individual with the goals of the organization.
respect each other - should be a holistic partnership of managers
- traditionally was used theory is based on and employees with a common goal.
the principle of mutual contribution by
[ Pros: Consideration towards the
employer and employees
- management is supported to be joint employee.]
contribution and not the boss. [ Cons: May lead to delays in decision
- is based on teamwork.
making.]

[ Pros: Freedom of decision making.]

[ Cons: Difficulty in decision making.]