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Importanat Questions III

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OPERATIONS MANAGEMENT

UNIT-I
1. Define Production and Operations Management and Explain the Objectives and scope.
2. List the differences among Production and Operations Management.
3. Explain the historical evolution of Production and Operations Management.
4. Discuss the recent trends in Production and Operations Management.
5. Highlight the Operations Management interaction with other functional areas of
management
Short questions
a). Characteristics of Modern Operation functions.
b). The transformation Process
c). Agile Manufacturing.
UNIT-II
1. What is PPC? List its objectives objectives and steps/phases of PPC,
2. Discuss the factors influencing Capacity Requirement,
3. Differentiate between MRP-I vs MRP-II,
4. Discuss at length on JIT
Short questions
a). Basic types of Production Control,
b). Capacity planning,
c). Resources aggregate planning,
d). MPS,
e). Economic Batch quantity,
f). Lean operations,
g). Line balancing,
h). ERP.
UNIT-III
1. What is product design? Discuss the objective, importance,
2. What is design? Elaborate on factors influencing, characteristics of good product
design.
3. What is Process design and selection,
4. Differentiate between Product life cycle versus Process life cycle.
5. Differentiate between Work Study, Method Study, Time study, Motion Study and
work measurement.
6. What is Facility location? List the factors to be considered in plant location.
7. What is facility layout? Discuss the types of layouts, and List the factors affecting
Job Sequencing,
Problems (Compulsory)
Johnson’s Algorithm, n jobs two machines, n jobs three machines, n jobs m machines,
Short questions
a). Process planning,
b). process strategy,
c). Scheduling,
UNIT-IV
1. What is Productivity? Explain its importance, and list the factors affecting industrial
productivity,
2. What is TQM? List its essentials, principles, scope
3. What is maintenance? Discus the various type of maintenance?
Short questions
a). ISO standards basics.
b). Statistical Quality Control (SQC),
c). Benefits of Preventive Maintenance,
(Problems)
1. Control charts for variables and attributes.
2. Problems in Replacement of machines, (when money’s worth is not considered in
capital cost of the Asset, when money’s worth is considered in capital cost of the
Asset),
3. Individual and Group replacement problems
UNIT-V
1. What is the Role and Importance of inventory? ,
2. Explain the Inventory models (Like ABC, GOLF, SoS, VED, FNSD analysis)
3. What do you mean by Stores Management? Discuss the Functions of stores and
Materials control.
4. How to carry out Classification, codification, simplification and standardization of
materials in stores.
5. Evolution of Computer Based Stores Management and emerging trends in stores
management.
(Problems)
ABC analysis problem
Short questions
a). Inventory planning and control,
b). Economic Order Quantity (EOQ),
c). Safety Stock and Reorder Level
d). Bin card, Double-Bin
e). Stores Ledger.
E-Global Business

Unit 1:

1. What is e-Global Business and e-commerce and discuss its evolution,


2. What are the Benefits and challenges of e-global business, and methods for
protection,
3. Define Digital transformation? list its impact on global business,? Regulatory and
legal frameworks governing e-global business,
4. What is the role of technology and innovation in driving e-commerce growth,
5. The role of artificial intelligence (AI) and automation in e-global business,
6. What is Digital entrepreneurship? discuss the emergence of startups in the digital
space,
7. The impact of social media on global business and customer engagement.

Unit 2:

1. What are the E-Global Business Models /Types of e-business models (B2C, B2B,
C2C, etc.),
2. What are the E-marketplaces and online platforms? Discuss the security issues in e-
global business.
3. What is Collaborative consumption and what is its impact on e-global business.
4. What are the Strategies for building and managing online communities to drive
customer loyalty?

Unit 3:

1. How to manage E-Global Business Operations Supply chain management in a digital


environment?
2. What do you mean by e-commerce International trade? List its legal considerations.
3. What is Reverse logistics and how to manage returns in e-global business
4. What is the role IPR and protection in digital transactions? What are the Customer
data privacy and compliance with data protection regulations
5. Define Cloud computing and its role in supporting scalable and flexible ecommerce
operations
6. What do you mean by Supply chain sustainability and what do you mean by
responsible sourcing in e-global business
7. Explain the Risk management in e-global business operations.

Unit 4:

1. What are the different types of E-Global Business Strategies?


2. Discuss in brief the Data analytics and business intelligence.
3. Discuss few Personalization and customization strategies in e-commerce through
machine learning .
4. How to carryout Competitive analysis and benchmarking in the digital marketplace
5. What is Social commerce? Discuss how to integrate of e-commerce with social media
platforms
6. What is Voice search optimization and discuss its impact on e-commerce websites.

Unit 5:
1. What are the Emerging Trends in E-Global Business Mobile commerce?
2. What is Blockchain technology? And list its applications,
3. What are the Ethical and sustainability issues in e-global business,
4. Define Voice commerce and the impact of smart speakers on e-commerce.
5. What is Crypto currencies? What is the potential for transforming global payments,
Environmental sustainability practices in e-global business?
6. How Virtual reality (VR) and augmented reality (AR) in transforming the online
shopping experience?
7. What is the ethical implications of AI and automation in e-commerce decision-
making processes.
TOTAL QUALITY MANAGEMENT

Unit-I:
1. What is TQM? Discuss the History and Evolution
2. Differentiate between Conventional quality management versus TQM?
3. What are the Benefits and Costs of TQM.
4. What are the Quality System Awards? ( Like MBNQA, EFQM, GPNQA).
Short Answers:
a). Quality Dimensions
b). Product and Service.
c). SQC,
d). QA
Unit - II:
1. What are the different types of Tools of measurement and analytical TQM?
2. How to use the Five Why’s, to increase the overall Equipment Effectiveness.
3. How to Improvement Tools and techniques of TQM (Kaizen, JIT, Quality Circles,
Force Field Analysis, Five S’s.)
4. What are the Control Tools in TQM? ( Gantt Chart, Network Diagram, Radar Chart,
The PDCA cycle, Milestone Tracker Diagram and Earned Value Management).
Unit-III:
1. What are the Quantitative techniques of TQM?
2. What are the Qualitative techniques of TQM?
3. Discuss about Signal-to-Noise ratio?
Unit-IV:
1. Discuss the concept of Six Sigma, along with its Objectives and framework of Six
Sigma programme?
2. What are the roles and responsibilities in Six Sigma problem solving approach?
3. What are the Benefits and costs of Six Sigma?
Unit-V:
1. How to implement TQM in Manufacturing Sector, and Service Organization
2. Discuss the Framework for improving service quality, and how to measure service
quality programs.
3. TQM implementations in Health-care services, Hotels and financial services- Banks,
Investment Company and Mutual Funds.
4. What is Role of TQM in IT Sector?

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