Intermec cn51 Windows Embedded Handheld 6 5 Users Manual 775642

CN51
Mobile Computer
For Windows Embedded Handheld 6.5
User Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2013 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided “as is” without express or implied warranty.
ii CN51 Mobile Computer User Manual

Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1 About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the CN51 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configure the Keypad Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Capitalize Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . 14
How to Capitalize Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . 14
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjust the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Read Bar Codes with the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CN51 Mobile Computer User Manual iii

Contents
Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CN51 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2 About the User Interface and Intermec Applications . . . . . . . . . . 27

About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configure the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Intermec Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Downloadable Intermec Applications for the Computer. . . . . . . . . . . . . . . . . . . . . 34
About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Intermec Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Intermec HTML5 Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About Intermec Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3 Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
About Worldwide UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configure Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
How to Add and Switch Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Enable Automatic Configuration of Carrier Settings . . . . . . . . . . . . . . . . . . . . . . . . 45
Switch Carriers Using Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
iv CN51 Mobile Computer User Manual

4 Use the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How to Take Pictures and Record Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Save Pictures and Videos to a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configure or Create Camera Scenes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Scene Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configure Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . 53
Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How To Read Bar Codes With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Enable or Disable Reading Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . 65
Read Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Camera Settings for Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Enable or Disable Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . 69
Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Camera Settings for Document Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
5 Use GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
About the GPS Module Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
6 Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to Navigate in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
CN51 Mobile Computer User Manual v

About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Turn On the Bluetooth Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Create a Configuration Bar Code with EasySet . . . . . . . . . . . . . . . . . . . . . 89
Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Connect a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
How to Make Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configure WPA or WPA2 Enterprise (802.1x) Security
with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure WPA or WPA2 Personal (PSK) Security
with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure 802.1x Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . 97
Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . . 98
Configure Static WEP Security with Funk Security. . . . . . . . . . . . . . . . . . 98
Use Open (No Security) Associations with Funk Security . . . . . . . . . . . . 99
Select Microsoft as Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Configure WPA or WPA2 Personal (PSK) Security
with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Configure 802.1x Security with Microsoft Security. . . . . . . . . . . . . . . . .101
Configure Static WEP Security with Microsoft Security . . . . . . . . . . . .102
Use Open (No Security) Associations with Microsoft Security. . . . . . .102
7 Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

How to Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
How to Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . .106
How to Manage the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . .106
How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

How To Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Install Applications with SmartSystems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Install Applications with Microsoft Synchronization Software . . . . . . . . . . . . . .108
Install Applications with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
How to Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
vi CN51 Mobile Computer User Manual

How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Update the Computer with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Update the Computer with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
8 Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . .113

About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .119
Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
EA31 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
EA31 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
EA31 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
EA30 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
EA30 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
EA30 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
B Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
CN51 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
CN51 Mobile Computer User Manual vii

viii CN51 Mobile Computer User Manual
Before You Begin
Before You Begin

This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain

special instructions for handling a particular condition or set of
circumstances.
Global Services and Support

Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
CN51 Mobile Computer User Manual ix

Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Who Should Read This Manual

This user manual is for the person who is responsible for installing,
configuring, and maintaining the CN51.
This document provides you with information about the features of
the CN51, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN51, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
1 Visit the Intermec web site at www.intermec.com.
2 Click the Products tab.
x CN51 Mobile Computer User Manual

Before You Begin
3 Using the Products menu, navigate to your product page. For

example, to find the CN51 computer product page, click
Computers > Handheld Computers > CN51.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product menus to find your documentation.
Patent Information
There are U.S. and foreign patents pending.
CN51 Mobile Computer User Manual xi

Before You Begin
xii CN51 Mobile Computer User Manual

1
About the Computer Features
This chapter introduces the CN51 Mobile Computer with

Windows® Embedded Handheld 6.5 operating system. Use
this chapter to learn about basic computer features and
functions, as well as the available accessories for it.
1
Chapter 1 — About the Computer Features
About the CN51 Mobile Computer

The Intermec CN51 Mobile Computer is the class-leading mid-range
rugged mobile computer that empowers mobile workers with the
resources to satisfy and delight customers efficiently today and earn
new business tomorrow.
The CN51 is available with the following features:
• Windows Embedded Handheld 6.5 operating system
• 1.5 GHz dual-core multi-engine processor with extended battery
life
• 1 GB DRAM, 16 GB Flash memory
• Large, outdoor-viewable WVGA display with full-size keypad
• Resistive touch panel display
• Bluetooth radio
• UMTS/HSPA+/CDMA or UMTS/HSPA+ WAN radio options;
both options support voice and data
• IEEE 802.11a/b/g/n on computers without a cellular radio, IEEE
802.11b/g/n on computers with a cellular radio
• Customer-accessible microSD slot for removable memory cards
(up to 32 GB)
• High-performance EA30 or EA31 area imager options, for reading
bar codes and capturing signatures
• HTML5 support
• Integrated GPS receiver (with WAN radio option)
• Accelerometer that can automatically sense the angle of the
computer and rotate the display between portrait and landscape
• 5-megapixel color camera
2 CN51 Mobile Computer User Manual

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CN51 Mobile Computer User Manual 3

About Language Provisioning

You are prompted to select a language provision when the computer
starts for the first time. It may take as little as three minutes to load
your language. Once loaded, your selected language persists through
all boot scenarios (warm, cold, or clean).
Make sure you select the correct language before you tap Provision. If
you need to change the language provisioning, you must reinstall the
operating system and restart the computer. When the computer
restarts, select your new language.
About the Battery

The CN51 uses a Model 1015AB01 battery as its main power source.
The battery has a 14.4 Watt hour capacity. Several factors determine
the life of your battery, such as display brightness, display timeout,
input devices, extreme temperatures, and your usage.
Fully charge the battery before you use the CN51. When you change
the battery, the computer automatically goes into a power-off state
and then cold boots.
Caution: The battery used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100 °C (212 °F) or incinerate it. Dispose of used
batteries promptly. Keep away from children.
Contact your Intermec representative for replacement batteries.
Charge the Battery

Make sure you fully charge the battery (Model 1015AB01) before you
use your CN51. You can charge the battery before or after you install it
in the CN51. A fully discharged battery charges in approximately 6
hours.
• Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN51 with the battery
installed.
The battery is fully charged when the battery status LED shows a
steady green.

Use these Intermec accessories to charge the CN51 batteries:

• Quad Battery Charger (Model AC21)
• Charge-Only Multidock (Model AD23)
• Ethernet Multidock (Model AD24)
• Single Dock (Model AD27)
• Vehicle Power Adapter (Model AE36)
• AC Power Adapter (Model AE37)
Change the Battery

When the battery in the CN51 has a low charge, replace it with a
charged battery.
Note: When you remove a battery from the computer, Intermec

recommends that you install a charged battery within one minute to
maintain your network connections.
1 Save your files and close all open applications.

2 Press the Power button, and then select Hibernate from the menu.
3 If necessary, disconnect the handstrap from the top of the
computer.

4 Push forward on the battery release tab until the battery releases,
and then lift the battery away from the computer.
5 Insert the bottom of a fully charged battery into the CN51, and
press down on the top until it clicks into place.
6 If necessary, reattach the handstrap.
About Battery Status

Use the battery icon on the Title bar to view the power status of the
battery.
Battery Status Icons

Icon Status
Battery is fully charged.
Battery has medium charge.
Battery is low. You need to change the battery soon.
Battery is critically low. You need to change the battery now or place
the computer in a charging dock immediately.
Battery is charging.

The Battery status LED below the computer screen indicates the
charging status of the battery.
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Battery LED States

LED State Description
Steady green The computer is connected to a charger and the
battery is more than 95% charged.
Blinking green The computer is connected to a charger and the
battery is between 60% and 95% charged.
Steady red The computer is connected to a charger and the
battery is less than 60% charged.
Blinking red The battery is very low. The computer will soon go
into Suspend mode. Charge or replace the battery.
Amber There is a battery error. The battery is not charging
because it is missing, faulty, or outside the allowable
charging temperature range. If it is outside the
charging temperature range, charging will resume
when the battery temperature returns to the
acceptable range of 0 °C to 45 °C (32 °F to 113 °F).
Off No battery is installed. The CN51 does not turn on if
no battery is installed. The battery is not critically low,
and the CN51 is not connected to an external power
source.

About Battery Life and Conservation

Batteries that are stored outside the computer for long periods of time
slowly discharge. Intermec recommends storing the battery in a
charger to maintain battery performance.
Battery Conservation Tips

When You Want to: Do this to Save Battery Power:
Use the computer and the low • Connect the computer to an external
battery status icon appears or the power source.
battery light turns on. • Or, save your data, press the Power
button, and select Hibernate. After
the computer turns off, remove the
battery and insert a fully charged
battery.
Stop using the computer for 5 Make sure that the low battery status icon
minutes or longer. is not on the screen and the battery status
LED is not on. Press the Power button
and select Suspend to suspend the
computer.
If you have enabled the Sleep face down
feature in Intermec Settings, the CN51
automatically suspends when you lay the
computer face down.
Store the computer for more than • If you are storing the computer for a
a day. few days, like over the weekend, install
a charged battery or connect the
computer to a power source.
• If you are storing the computer for
longer, remove and charge the battery,
and then store both the battery and
computer in a cool location. Do not
place the charged battery in the
computer, which runs the battery
down over time even when the
computer is not in use.
• If you store the battery for several
months, recharge the battery to keep it
at peak performance.
Store the battery outside the Store the battery in a charger.
computer.

About the Status LEDs

The status LEDs turn on, turn off, or blink to indicate a specific
activity on your computer.
Status LED Locations
Main Status LED Descriptions

Callout LED Color Description
1 Notification Orange Windows Mobile 6.5 notification.
2 Good Read Green Good read of a bar code.
Blinking Bad read of a bar code.
red
Blinking The data collection engine is
green processing or starting up.

Main Status LED Descriptions (Continued)

2 Intermec Blue If Intermec Terminal Emulator (ITE)
Ready-to-Work is installed, the application is
™ indicator running and is connected to the
host.
If you do not have ITE, you can
configure the Ready-to-Work
indicator to turn on or off to
indicate a healthy state.
Blinking ITE is running but not connected to
blue the host. The computer is unhealthy.
Off ITE is not installed or not running.
The computer is healthy.
3 Battery status Steady The computer is connected to a
green charger and the battery is more than
95% charged.
Blinking The computer is connected to a
green charger and the battery is between
60% and 95% charged.
Steady red The computer is connected to a
charger and the battery is charging.
Blinking The battery is very low, and the
red computer will go into Suspend mode
soon. Charge or replace the battery.
Amber There is a battery error. The battery
is not charging because it is missing,
faulty, or outside the allowable
charging temperature range. If it is
outside the charging temperature
range, charging will resume when
the battery temperature returns to
the acceptable range of 0 °C to 45 °C
(32 °F to 113 °F).
Off The computer is not on external
power and the battery is operating
normally.


Location of Orange and Green Key LEDs
Orange and Green Key Status LEDs

4 Orange/green key Orange or When the LED is orange, the
status green Orange shift plane is enabled.
You can type characters or
access functions printed in
orange on the keypad.
When the LED is green, the
Green shift plane is enabled.
You can type characters or
access functions printed in
green on the keypad.

About the Keypad

The CN51 comes with either a numeric keypad or a QWERTY keypad:
• The numeric keypad is for applications that require mainly
numeric data. This keypad also lets you enter special characters,
including the alphabet, by pressing color-coded key sequences.
• The QWERTY keypad is designed for applications that require
primarily alphabetic data. This keypad also lets you enter special
characters by pressing color-coded key sequences.
CN51 Numeric Keypad
CN51 QWERTY Keypad

Configure the Keypad Backlight

You can configure the keypad backlight to always turn on, always stay
off, or turn on depending on the lighting level of your work
environment.
1 Start Intermec Settings.

2 Tap Device Settings > Backlight > Keypad.
3 Select the options you want for the keypad backlight:
• Select Always off to prevent the keypad backlight from turning
on.
• Select Automatic to turn on the keypad backlight
automatically based on the ambient light level.
• Select On With the Display to turn on the keypad backlight
only when the display is on. When the CN51 suspends, the
keypad backlight turns off to save power.
• Select Always on to turn the keypad backlight on all the time.
4 Tap OK.
About the Color-Coded Keys

Note: The CN51 with QWERTY keypad does not have a green key.
Use the orange key and the green key to access additional
characters, symbols, and functions printed on the keypad overlay.
After you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.
The default setting for the Green/Orange keys is Press twice to lock.
You can also set the keys to Press once to lock if you do not want the
Green/Orange keys to lock after pressing them twice. The information
in this section assumes that you are using the default setting for the
Green/Orange keys lock options. To change the setting for the
Green/Orange keys, go to Start > Settings > System > Intermec
Settings > Device Settings > Keypad.

How to Use the Color-Coded Keys

You Want To Press Example
Use an orange (LED turns on), and then On the alphanumeric
character or the key with the character or keypad, press , then
function printed function printed above it press the M key to type
above a key. (LED stays on). the number 9.
Use a green (LED turns on), and then On the numeric keypad,
character or the key with the character or press , then press 3
function printed function printed above it twice to type the letter
above a key. (LED stays on). “e”.
Unlock the green or or once. Press or once to
orange key. unlock the key. The LED
turns off.
How to Capitalize Characters on the QWERTY Keypad

If your CN51 has the QWERTY keypad, you can capitalize characters
individually, or you can type all capital letters by enabling Caps Lock:
• To capitalize a single character, press the Shift key, and then the
character.
• To enable Caps Lock, press and then press the Shift key.
• When Caps Lock is enabled, press and then press the Shift key
to disable Caps Lock.
How to Capitalize Characters on the Numeric Keypad

If your CN51 has the numeric keypad, you can capitalize characters
individually, or you can type all capital letters by enabling Caps Lock:
• To capitalize a single character, press the key, and then the 1 key.
Select the key with the letter you want to capitalize. Press 1 again to
return to lowercase letters.
• To enable Caps Lock, press and then press 1.
• To disable Caps Lock, press 1 again.

About the Power Button

When you press and release the Power button, the Intermec Power
Options screen appears with a list of power options. If you do not
select a power options setting, the currently selected action (the button
outlined in bold) occurs after the timeout. Hibernate does not appear
as an option if the computer is connected to external power.
Use the next table to understand the Intermec Power Options and
what settings are available for your computer.
Intermec Power Options

Option Description
Hibernate (battery swap) High power saving mode. The computer
saves the current system state, registry,
and file system and then powers off all
radios and internal devices. You can wake
the computer by pressing the Power
button or connecting the computer to
external power.

Intermec Power Options (Continued)

Option Description
Suspend Medium power saving mode. When on
battery power, Suspend mode saves the
current system state and then turns off
most radios and internal devices. The
WWAN radio remains in a lower power
state and can still receive calls. When the
computer is connected to external power,
Suspend mode turns off the screen but
leaves all radios on. You can wake the
computer by pressing the Power button,
pulling the scanner trigger, or scheduling
an event such as an alarm. If the
computer is on battery power during
Suspend mode, you can also wake the
computer by connecting it to external
power.
Reboot The computer does not save the current
system state, but the registry and file
systems are saved. The computer shuts
down all running processes and restarts.
Cancel Cancels the Intermec Power Options
menu.
Screen Off Lowest power saving mode. The screen
turns off, but the radios and internal
devices stay on. Tap the screen to turn it
back on.
Shutdown Very high power saving mode. The
computer turns off everything. You must
press Power or apply external power to
restart the computer.
If you are using WPA or 802.1x security, the computer may need to
reauthenticate before it resumes your application. The Real Time
Clock (RTC) will persist through all of the power options as long as it
receives power from the Real Time Clock battery.
The Intermec Power Options screen is customizable. You can use
Intermec Settings to determine which options are available to end
users, the timeout until the default choice is selected, the default
action if no option is selected, or to disable the Power Options Screen.

About the Screen Backlight

The display has an ambient light sensor that automatically adjusts the
backlight intensity to conserve power and ensure the display is
readable. You can set the backlight intensity levels as needed for your
environment.
Configure the Screen Backlight Brightness

Use Intermec Settings to configure the brightness of the screen
backlight.
1 Tap Start > Settings > System > Intermec Settings.

2 Tap Device Settings > Backlight > Display.
3 Select a brightness level. The default value is +1.
4 Tap OK and exit Intermec Settings.
About the Audio Features

Your mobile computer has a speaker, a microphone, and several
software tools for configuring the volume of sounds.
Adjust the Speaker Volume

The computer volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner.
1 Tap the Title bar at the top of the screen.

2 Tap the Volume icon .
3 Use your stylus to adjust the volume slider, or use the side volume
buttons to change the volume setting.
4 Tap OK.

About the Imager

The computer has an EA30 or EA31 area imager that can read 1D and
2D bar code symbologies, composite symbologies, and postal codes.
You can also use the imager to take pictures as if it were a camera.
You can also use Bluetooth communications to connect the computer
to cordless scanners, such as the SF51 and SR61.
Read Bar Codes with the Imager

All of the imagers support omni-directional scanning and include an
aiming beam to help you correctly frame bar codes.
Before you start reading bar codes, use Intermec Settings to:
• enable only the bar code symbologies that you need.
• choose the predefined imager mode that best suits your
environment.
Predefined Mode For Scanning

1D Only 1D labels.
1D and 2D Standard (Default) All types of bar code labels.
1D and 2D Bright Environment In high ambient light, such as outdoors
in sunshine.
1D and 2D Reflective Surface Glossy Labels.

1 Point the imager window at the bar code and hold the computer
steady a few inches from the label.
2 Press the Scan button or pull the scan handle trigger. The
illumination beam, laser pointer, or frame appear.
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For near or close-in scanning distances of 30 cm (11.8 in) or less,

use the laser pointer as a guide and aim slightly to the right of the
center of the bar code. Make sure the illumination beam covers the
bar code you are trying to decode.
For standard and long range scanning distances of 30 cm (11.8 in)
or more, use the laser pointer as a guide and aim toward the middle

of the bar code. Make sure that the illumination beam covers the
bar code you are trying to decode.
When the imager successfully reads a bar code label, you hear a
high beep, and the Good Read LED turns on briefly.
3 Release the Scan button or trigger.
Connect a Bluetooth Scanner

You can connect the computer to an Intermec Bluetooth scanner, such
as the SF51 or SR61. Make sure that the Bluetooth radio in the
computer is turned on before you try to connect to a scanner.
1 Tap Start > Settings > System > Wireless Scanning.
2 Tap Add Device.

3 Select Quick Connect, Search, or Manual. Follow the
instructions on the screen to add a Bluetooth scanner.
After you add a Bluetooth scanner, you can configure scanner
settings and parameters in Intermec Settings.

Insert a MicroSD Card

You can use a micro Secure Digital (SD) card to increase file storage
capacity or to install software. The CN51 supports an optional 32 GB
maximum capacity microSD™ card. The card slot is located in the
battery compartment.
1 Remove the battery and open the card access door in the battery
compartment.
2 Slide the SIM card holder to the left to unlatch it, and lift the
holder to open it and access the microSD card holder.
3 Slide the microSD card holder towards the top of the CN51 to
unlatch it, and lift the holder to open it.

4 Place the microSD card in the holder with the contacts facing away
from the holder.
5 Close and latch the microSD card holder.
6 Close and latch the SIM card holder, and close the card access door
until it snaps shut.
7 Install the battery and turn on the computer.

How to Transfer Files

To transfer files you need to physically connect your mobile computer
to your PC and install either Microsoft ActiveSync (Windows XP or
earlier) or Windows Mobile Device Center (Windows Vista or Windows
7) on your PC. ActiveSync and Windows Mobile Device Center are free
applications available from the Microsoft website at
www.microsoft.com/downloads.
Use one of these accessories to connect your mobile computer to your
PC:
• USB cable (P/N 236-297-001)
• CN51 USB Snap-On Adapter
• CN51 Desktop USB Adapter
• AD27 Single Dock
Set Up the Computer as a Mass Storage Device

Use the computer as a mass storage device so you can easily copy files
to and from the mobile computer and your desktop PC.
1 Go to www.datalight.com and download the Reliance Nitro

Windows Driver (RNWD).
2 Connect the mobile computer to your desktop PC using a USB
cable or USB-capable accessory.
3 On the mobile computer, tap Start > Settings > System >
Intermec Settings.
4 Tap Device Settings > USB.
5 From the USB function driver menu, select Mass storage - Flash
File Store and tap OK.
6 Copy files to and from your desktop PC to the mobile computer.

CN51 Accessories
The CN51 ships with a battery. All other accessories are sold and
ordered separately. For help, contact your local Intermec sales
representative.
CN51 Accessory Descriptions

Accessory Description
CN51 AC Power Adapter (Model The CN51 AC Power Adapter provides a
AE37) connection for external AC power to the
CN51. To use this adapter, you need to
purchase a country-specific power cord.
CN51 Battery (Model 1015AB01) The battery provides power to the CN51.
Keep a spare battery pack on hand for
longer shifts.
CN51 Charge-Only Multidock Use the charge-only multidock to hold up
(Model AD23) to four CN51s with batteries installed,
charge batteries, and provide power to the
computers.
FlexDock: DX4 Quad Dock Use the DX4 Quad Dock to charge up to
4 computers and batteries
simultaneously. The Quad Dock is
available in Ethernet and charge-only
versions.
CN51 Ethernet Multidock Use the multidock to hold up to four
(Model AD24) CN51s with the batteries installed. The
multidock charges the batteries and
provides power and Ethernet connections
to each computer.
CN51 Replacement Handstrap Use a replacement handstrap to replace a
worn-out or lost handstrap.
CN51 Magnetic Stripe Reader This accessory snaps on to the CN51 and
(Model AR9) provides magnetic stripe reading
capabilities.
CN51 Quad Charger (Model Use the quad battery charger to charge up
AC21) to four batteries.
CN51 RS-232 Adapter This accessory snaps on to the CN51 and
provides serial connectivity.

CN51 Accessory Descriptions (Continued)

Accessory Description
CN51 Single Dock (Model AD27) Use the single dock to hold a CN51 with
its battery installed, charge a spare
battery pack, charge the main battery
pack, and provide power to the mobile
computer. The dock has USB host and
client connectors. Optional adapters are
available to convert the USB host to
Ethernet or to a landline modem.
Ethernet Adapter (Model Use this Ethernet adapter with the Model
1004UA01) AD27 Single Dock to connect the CN51
to your Ethernet network.
Modem Adapter (Model Use this modem adapter with the Model
1004UA02) AD27 Single Dock to connect the CN51
to a landline modem.
CN51 Tethered Stylus Use a replacement stylus to replace a lost
Replacement or broken stylus.
CN51 Vehicle Docks (AV6, AV9) Use the vehicle docks to hold and charge
the CN51 while using it on a vehicle.
CN51 Vehicle Power Adapter Use the vehicle power adapter to charge
(Model AE36) the battery installed in the CN51 from
your vehicle.


2
About the User Interface and Intermec
Applications
Use this chapter to learn about the Windows Embedded

Handheld user interface and how to interact with the screen.
You can also use this chapter to learn about the Intermec
applications on your computer, as well as additional
applications you can download.
27
Chapter 2 — About the User Interface and Intermec Applications
About the User Interface

The Windows Embedded Handheld 6.5 operating system provides a
touch-friendly and easy to navigate user interface.
About the Home Screen

When you turn on your mobile computer, the Home screen is the first
screen that appears after language provisioning is complete.
Windows Embedded Handheld 6.5 Home Screen

Home Screen Navigation Bars

Callout Navigation Bar Description
1 Title bar Use the Title bar icons to view the current
status of information such as signal strength
and battery power remaining.
2 Horizontal scroll bar A horizontal scroll bar appears when you tap
the Title bar. The horizontal scroll bar makes
it easy to access the applications associated
with the Tile bar icons. The horizontal scroll
bar also contains a magnifier which improves
the touch experience by making parts of the
screen large enough to tap with your finger.
The horizontal scroll bar also replaces tabs
within Windows screens and allows for easier
navigation.
3 Tile bar Use the Tile bar to access the Start menu,
navigate within applications, and open the
SIP.
The Clock & Alarms screen shows how the horizontal scroll bar
appears when you open an application.
Clock & Alarms Screen with Horizontal Scroll Bar

About Screen Gestures

The Windows Embedded Handheld 6.5 interface supports the use of
gestures with the finger or stylus to move around the screen.
Screen Gestures
Gesture Description
Tap Represents the left click of a mouse.
Double-tap Represents the left double-click of a mouse.
Hold Represents the right click of a mouse when you press and
hold on the screen and a context menu appears.
Flick Initiates scrolling in the direction (horizontal or vertical) the
finger or stylus moves across the screen.
Pan Press and hold on the screen and then drag in any direction.
Title Bar Status Icons

Tappable icons on the Title bar immediately show you the status of
your network, the volume, the battery, and the time.
Title Bar Status Icons

Icon Description
You have a new notification.
You have a new text message.
You have a new email message.
You have a new instant message.
An alarm is set.
Microphone is on.
Internet call is in progress.
Bluetooth is on.

Title Bar Status Icons (Continued)

Icon Description
Bluetooth headset is detected.
ActiveSync connection is established.
ActiveSync synchronization is in progress.
There is a problem with the ActiveSync synchronization.
Connected to a Wi-Fi network.
Connected to a Wi-Fi network, and other networks are

detected.
Wi-Fi synchronization is in progress.
Other Wi-Fi networks are detected.
Information about a new Wi-Fi network is available.
Wi-Fi is on, but not connected to a network, and other

networks are detected.
Wi-Fi is on, but not connected to a network, and no networks
are detected.
A network connection is active.
A network connection is inactive.
The volume is on.
The volume is off.
The battery has full charge.
The battery has a high charge.
The battery has a medium charge.
The battery has a low charge.

Title Bar Status Icons (Continued)

Icon Description
The battery has a very low charge.
The computer is attached to external power and the battery is

charging.
No battery is installed in the computer.
Configure the Screen Brightness

You can configure the screen brightness from the Start menu.
1 Tap Start > Settings > System > Backlight.

2 Adjust the slider to the desired brightness level.
3 Tap OK.
Calibrate the Screen

If the touch screen does not respond as expected when you tap it with
the stylus, you may need to calibrate the screen.
1 Tap Start > Settings > Systems > Screen.

2 Tap Align Screen and follow the instructions to align the screen.
3 Tap OK.
About Intermec Applications

Intermec provides many useful applications to help you configure,
troubleshoot, and connect your computer to other devices and
networks. You can also download additional applications from the
Intermec website to help you use all of the features of your computer.
Intermec Applications on the Computer

Intermec applications help you configure, troubleshoot, and connect
your computer to other devices and networks.

Intermec Applications Available on the Computer

Icon Application Description
Bluetooth Audio Use the Bluetooth Audio application to
connect to a Bluetooth headset or hands-free
device.
CloneNGo Use CloneNGo to configure basic device

settings on multiple client computers from
one master computer. For more information,
see the CloneNGo User Guide.
Intermec Settings Use Intermec Settings to configure your
computer. You can use Intermec Settings to
individually configure a computer or you can
use it through SmartSystems to configure all
of your computers.
ISpyWiFi Use ISpyWiFi to check your 802.11 status and
diagnose issues with the connection.
Profile Settings Use Profile Settings to easily configure the

computer for a specific use. You can choose
predefined values for the Power, Camera, and
Scanning settings.
ScanDiagnostic Use the ScanDiagnostic application to
troubleshoot problems with the internal or
external scanner.
Sensor Calibration Use the Sensor Calibration application to
demonstrate the accelerometer.
Wireless Center Use the Wireless Center to turn the phone

and radios (Wi-Fi, Bluetooth) on and off and
configure settings for each radio.
Wireless Printing Use the Wireless Printing application to
connect to a Bluetooth printer.
Wireless Scanning Use the Wireless Scanning application to

connect to a Bluetooth scanner.

Downloadable Intermec Applications for the Computer

You can download Intermec applications to extend the capabilities of
the computer. You may need to purchase an Intermec license to run
some applications. To find an application, go to www.intermec.com
> Support > Downloads.
About Features Demo

Intermec Features Demo provides a simple way to explore the key
features of your mobile computer. Features Demo applications
demonstrate scanning, document imaging, image capture, and
printing functionality. Many of the applications that are part of
Features Demo also have separate full-featured versions that you can
download and license for your computer. For more information on
Features Demo, see the Intermec Features Demo User Guide.
About Intermec Browser

Intermec Browser is a web browser designed for Intermec computers
and is compatible with Microsoft® Internet Explorer® 6 (IE6) and
Pocket Internet Explorer (PIE). This locked-down application
deliberately limits normal web browser functionality. For example,
users cannot exit the program, type URLs, or use the Back button. You
can configure Intermec Browser for your specific application
requirements and you can design your own web pages.
You can download and use Intermec Browser for free for a 60-day
evaluation period. After the evaluation period expires, you need to
purchase a license. For more information, see the Intermec Browser
User Manual.
About Intermec HTML5 Browser

Intermec HTML5 Browser provides a free open-platform application
environment for Intermec computers. You can now run the same
cross-platform web applications on an Intermec computer that you
can run on iOS and Android devices. Intermec HTML5 Browser also
lets you run applications while the computer is connected to the web
or while it is offline. For more information, see the Intermec HTML5
Browser User Guide.

About Intermec Launcher

Intermec Launcher is a Microsoft Windows application, designed for
Intermec mobile computers, that provides a platform from which
other applications may be launched while attempting to provide a
locked-down environment. You can configure Intermec Launcher for
your specific application requirements. You can download and use
Intermec Launcher for a 60-day evaluation period. After the evaluation
period expires, you will need to purchase a license. For more
information, see the Intermec Launcher Version 2.2x User Guide.
About Intermec Terminal Emulator

Intermec Terminal Emulator (ITE) is Intermec’s popular terminal
emulation client designed for enterprise-level data collection. In a
single client, ITE supports multiple emulation protocols. Its features
include session persistence, remote management and configuration,
and multiple security options. ITE provides a consistent user interface
and a common menu structure (Intermec Settings), simplifying the
use and management of applications running on Intermec mobile
computers.
You can download and use ITE for free for a 60-day demo period.
During the demo period, a demo mode message box appears each time
you launch ITE. Press Enter to close the message box. When the demo
period expires, you need to purchase a license. For more information
on ITE, see the Intermec Terminal Emulator (ITE) User Guide.
About SmartSystems
Intermec SmartSystems™ is an easy-to-use centralized software
platform. With SmartSystems, IT Administrators and Integrators can
perform hands-free provisioning and deploy and manage Intermec
devices.
SmartSystems provides a consistent way to manage Intermec devices
located on-site or remotely to maximize IT resources and lower the
total cost of ownership for Intermec data collection equipment.
SmartSystems Foundation can be downloaded at no charge from the
Intermec website. For more information, visit
http://www.intermec.com/SmartSystems.


3
Use the Phone
You can use the phone feature to make and receive telephone
calls, as well as transmit data through cellular wide-area
networks (WANs).
37
Chapter 3 — Use the Phone
About the Phone

Phone features on the computer include a speaker and a microphone.
You can also use a Bluetooth headset or hands-free kit. The phone
feature is enabled by default.
The WAN radio in your computer determines the supported network
types:
• If your computer includes the UMTS/HSPA+ WAN radio, you can
connect to UMTS networks in all regions supporting this
technology.
• If your computer includes the Flexible Network Radio, you can
connect to CDMA or UMTS networks in all regions that support
these technologies. The Flexible Network Radio is a
software-defined radio (SDR) that can be configured for CDMA or
UMTS depending on your wireless communication needs.
Intermec currently supports these CDMA network carriers:
• Sprint (United States only)
• Verizon (United States only)
For other carriers, contact Intermec Product Support.
After you turn on the phone and activate service with your wireless
carrier, you can customize the phone features and network settings.
Note: Both WAN radios support Network Information and Time

Zone (NITZ) messages to automatically set the system time.
Activate the UMTS Phone

You use a SIM card to activate the UMTS phone on the CN51. You can
purchase the SIM card from your network provider.
1 Press to turn off the CN51.

2 Disconnect the handstrap from the top of the computer.

3 Push forward on the battery release tab until the battery releases,
and then lift the battery away from the computer.
4 Open the card access door and slide the SIM card holder to the left
to open it.

5 Place the SIM card in the holder.
6 Close the SIM card holder and slide it to the right to secure it, and
then close the card access door.
7 Insert the battery and press down until it clicks in place.

8 Reconnect the handstrap.

9 Press to turn on the CN51. This screen (or similar) appears:
10 If your computer has the UMTS-only WAN radio, tap Yes. The
computer attempts to connect to your UMTS network. When the
connection is successful, a confirming message appears. Tap OK to
close the message. The phone is ready to use.
If your computer has the software-defined radio, tap No. The
Home screen appears and the phone is ready to use. If you plan to
add additional carriers, you need to enable automatic
configuration of carrier settings in Intermec Settings.
Note: Data connections are to the public domain on your network.

About Worldwide UMTS

If your computer has the UMTS-only WAN radio, when you perform a
clean boot all user-created network connections are deleted, and only
the generic Worldwide UMTS remains. After you perform a clean boot,
you can find more information about Worldwide UMTS by tapping
Start > Settings > Connections > Connections > Tasks tab >
Manage Existing Connections > Modem tab.
Activate the CDMA Phone

To activate the CDMA phone in your mobile computer, you need to
contact your wireless carrier and set up an account.
You also need to provide the carrier with the Mobile Equipment
Identifier (MEID) for the computer. You can find the MEID:
• on a label located in the battery compartment.
• on the outside of the computer shipping box.
Note: For the CDMA phone, settings are permanently stored in the
WAN radio after activation. CDMA settings persist through a cold
boot.
The activation process is slightly different for each CDMA carrier.

Your carrier sales contact and an Intermec representative can guide
you through the process. In general, you activate the CDMA phone as
follows:
1 Contact your wireless provider and give the provider the MEID for
the computer.
2 If your carrier is Sprint, reboot the computer. As soon as the Sprint
network detects your phone, Hands-Free Activation (HFA) begins,
and a series of notification messages appear. When activation is
complete, a completion message appears and the WAN radio
reboots. The phone is ready to use.
If your carrier is Verizon, tap Start > Phone, enter *228 on the
phone keypad, and press Talk. After a short wait, a message
appears, confirming either success or failure of the activation. After
successful activation, the phone is ready to use.

3 (Optional) If you plan to use the network for data connections

(such as browsing the web), you should enable automatic
configuration of carrier settings in Intermec Settings.
Note: Data connections are to the public domain on your network.
Make a Phone Call

After you activate your UMTS or CDMA phone, you are ready to start
making phone calls.
1 Press Phone.
2 Tap the keys to enter the telephone number you want to call, and
tap Talk.
Make an Emergency Phone Call

You can use the phone to make an emergency phone call, even if the
SIM card is missing from your UMTS phone or if you do not have a
valid CDMA account. In either case, the phone shows that you have no
service. However, if you dial certain emergency numbers (such as 112,
911, 000, 08, 118, 119, or 999) the call will go through.

Configure Phone Sounds

You can customize the ringtone, keypad sounds, and voicemail
notification sounds for the phone.
1 Tap Start > Phone > the Menu button > Options.
2 Select options for the phone sounds:

• Select a Ring type from the list.
• Select a Ring tone from the list. To hear the selected ring tone,
tap the Play button.
• Select a Keypad sound from the list.
• Enter the name of the sound you want to use for voicemail
notifications in the Voicemail field.
3 Tap OK.

How to Add and Switch Between Network

Carriers
If your computer includes the software-defined radio, you can easily
add carriers and switch between them as needed. When you enable
automatic configuration of carrier settings through Intermec Settings,
you only need to select a different carrier to change networks.
If you plan to add a carrier, you should enable automatic
configuration of carrier settings before you activate the phone for the
new carrier. This feature is disabled by default.
Enable Automatic Configuration of Carrier Settings

If you plan to add another WAN radio network carrier, you should
enable automatic configuration of carrier settings before you activate
the phone for the new carrier.
Note: Your computer must have the software-defined radio to use this
feature.

2 Tap Communications > WWAN > Carrier Settings Auto
Config.
3 Select Enabled and tap OK.
Switch Carriers Using Intermec Settings

Use Intermec Settings to quickly change your WAN radio network
carrier.
Note: Your computer must have the software-defined radio to switch

carriers using this method.
1 Tap Start > Settings > System > Intermec Settings >
Communications > WWAN > Carrier Choice.

2 Select a Carrier and tap OK.

If the update is successful, your new carrier appears in the WWAN
settings list.
If the update is unsuccessful, the carrier does not change.
3 Tap Ok to exit Intermec Settings.

4
Use the Camera
Learn to use the color camera to take pictures and record

videos, read bar codes, perform document capture, or perform
signature capture.
47
Chapter 4 — Use the Camera
About the Color Camera

The camera and flash are located on the back of the computer. You can
use the camera for several tasks, including:
• Taking pictures and videos
• Reading bar codes
• Signature capture
• Document imaging
How to Take Pictures and Record Videos

You use the Pictures & Videos application to use the camera for taking
pictures or recording videos, and to configure still photo and video
recording settings.
Note: While the Pictures & Videos camera application is running, you
cannot use either the imager or the camera to read bar codes. If
Windows Media Player is running when you start the Pictures &
Videos camera application, Windows Media Player is automatically
closed.
In the Pictures & Videos application, you can:

• take, view, and edit pictures.
• switch between Still (camera) mode and Video mode.
• record and launch video clips stored on the computer or a microSD
card.
• configure camera settings for taking pictures and videos.
Note: You must use Intermec Settings to configure camera settings for
reading bar codes, document imaging, or signature capture.
You can send pictures and videos to others or save an image as the
background on the Home screen.

Take a Picture
You run the Pictures & Videos application to use the camera for taking
pictures. When you take a picture, the image is saved as a .jpg file and
stored in the /My Documents/My Pictures folder.
1 Tap Start > Pictures & Videos.

2 Tap the Camera icon in the grid, or tap Camera on the taskbar.
3 Using the screen as a viewfinder, move the camera until you have
the image you want to take a picture of.
4 Hold the computer as still as possible, and press Enter to take and
save the picture.
If you select to save pictures to the main memory, the pictures are
saved to permanent storage on the computer.
Record a Video
You run the Pictures & Videos application to use the camera for
recording videos. Recorded video is stored in the /My Documents/My
Pictures folder.

2 Tap the Camera icon in the grid or the Camera button on the Tile
bar.
3 Tap Menu > Video.
4 Using the screen as a viewfinder, move the computer until you see
the scene you want to record.
5 Press Enter to start recording.
6 When you are done, tap Stop or press Enter to stop recording and
save the video.
If you choose to save your videos to main memory, the videos are
saved to permanent storage on the computer.

Save Pictures and Videos to a microSD Card

By default, pictures and videos are saved to the /My Documents/My
Pictures folder on the computer. You can save your pictures and video
to a microSD card to easily transport them to another device.
1 Install a microSD card in the computer.

3 Tap the Camera icon.
4 Tap Menu > Options.
5 From the Save file to list, select SD card and tap OK.
Configure or Create Camera Scenes

Camera scenes are sets of preset values for camera settings. You can
select or create a scene to accommodate your specific needs.
1 Tap Start > SceneEditor.

2 Select a Scene to configure and then tap .
Or, to create a new scene, tap New.
3 Configure the necessary settings. You do not need to configure all
possible settings for the scene, and the values for settings you do
not configure are determined by the last use.
If you are creating a new scene, type the name in the Scene box.
4 Tap Save.
5 When you are prompted to save the settings, tap Yes. The changes
you made are saved.
6 Tap ok to close the message box.
Scene Settings
When you use SceneEditor to create a scene for the camera, you can
configure these settings.

Scene Settings
Setting Description
Exposure Metering The area of the image the camera uses to determine
optimal exposure:
• Whole screen avg: Uses the image as a whole.
• Center weighted avg: Uses the entire image but
places emphasis on the center quarter of the image.
• Center 1/4 averaged (default): Uses the center
quarter of the image.
• Lower 1/4 averaged: Uses the lower quarter of the
image.
• Upper 1/4 averaged: Uses the upper quarter of the
image.
• Lower 1/2 averaged: Uses the lower half of the
image.
• Upper 1/2 averaged: Uses the upper half of the
image.
Exposure Exposure level of the image. Values are from -2.5
Compensation (darker, underexposed) to +2.5 (lighter, overexposed)
in increments of 0.5. Default is 0.
Focus Determines the focus method:
• Touch: Tap the screen to set the focal point.
• Portrait: Uses a depth of field of 50 cm to the focal
point.
• Infinity: Uses a depth of field of greater than 4 m.
• Extended: Uses a depth of field of 10 cm to infinity.
• Macro: Uses a depth of field of 10 to 50 cm.
• Auto: Focuses once within a depth of field range of
50 cm to infinity.
• Continuous: Focuses when movement is detected
in the scene.
• Manual: You must enter a focus distance.
Focus Distance The distance at which the camera focuses. Values are
2.5 in, 4.5 in, 7.5 in, 1-3 ft, 3-9 ft, and Infinity (focuses
the lens so that an infinitely distant object is in focus).
Brightness Brightness level of the image. Manual settings are
from -4 (very dark) to +4 (very light) in increments of
1. Default is 0.

Scene Settings (Continued)

Setting Description
Contrast Amount of contrast in the image. Manual settings are
from -4 (least contrast) to +4 (most contrast) in
increments of 1. Default is 0.
Sharpness Sharpness of the image. Manual settings are from -4
(very soft) to +4 (very sharp) in increments of 1.
Default is 0.
Saturation Color saturation level. Manual settings are from -4
(black and white) to +4 (maximum color) in
increments of 1. Default is 0.
White Balance Compensates for specific lighting conditions to
produce true color images:
• Auto (default): Automatic White Balance (AWB)
control.
• Shade
• Sunset
• Face priority
• Warm fluorescent
• Twilight
• Horizon
• Incandescent
• Office
• Tungsten
• Cloudy:
• Daylight
Torch Turns the LED on or off when streaming preview
frames. If set to Auto, the camera system
automatically determines when to turn the LED on
and off when streaming preview frames.
Flash The state of the camera flash when you take a picture:
automatic, on, or off.

Scene Settings (Continued)

Setting Description
Color Effects Sets the color effect for pictures:
• None
• Negative
• Solarize
• Sepia
• Gray
• Natural
• Vivid
• Color Swap
• Black Board
• White Board
• Aqua
• Posterize
• Black White
ISO Sets the equivalent ISO film speed: Auto, 100, 200,
400, or 800.
Noise Reduction Controls the amount of noise or graininess in the
image.
Configure Camera Settings for Pictures and Videos

Use the Pictures & Videos application to configure the camera.

2 Tap the Camera icon.

3 Tap Menu.
By default, all settings in the list apply to still pictures. To configure

settings for taking videos, tap Video at the top of the list.
4 Select a setting to configure.
Camera Settings for Pictures and Videos

You can configure camera settings to meet the needs of your operating
environment. In the Pictures & Videos application, camera settings are
available from the menu when the camera is operating. Certain
settings are only available when taking either Video or Still pictures,
but not for both.

Camera Settings (Still)

Setting Description Choices
Mode Determines the camera • Normal: Takes one picture.
operating mode. • Burst: Takes a series of five
pictures. To change this value,
in the Camera app tap Menu >
Options and enter a new value
in the Burst Mode Num. of
images field.
• Timer: Waits 10 seconds
before taking the picture. To
change this value, in the
Camera app tap Menu >
Options and enter a new value
in the Timer mode Hold
duration field.
Zoom Sets the amount of • 1.0x
digital zoom. • 1.5x
• 2.0x
• 2.5x
• 3.0x
• 3.5x
• 4.0x
• 6.0x
• 8.0x
• Manual
Scenes Selects a Scene for the • Auto
camera. Scenes are sets of • Manual
preset values for the • Van Interior
camera, optimized for
different environments. • Office Store
• Warehouse
• Daylight
• Night
• Cloudy
• Check
• DocCap

Camera Settings (Still) (Continued)

Settings Brightness • +100
• +50
• 0
• Manual
Contrast • +100
• +50
• 0
• -50
• -100
• Manual
Sharpness • +100
• +50
• 0
• -50
• -100
• Manual
Saturation • +100
• +50
• 0
• -50
• -100
• Manual
Color Effects • None
• Negative
• Solarize
• Sepia
• Gray
• Natural
• Vivid
• Color Swap
• Black Board
• White Board
• Aqua
• Posterize
• Black White


White Balance • Auto
• DayLight
• Cloudy
• Shade
• Tungsten
• Fluorescent
• Incandescent
• Horizon
• Twilight
• Warm Fluorescent
• Sunset
Exposure Compensation From +2.5 to -2.5 in .5 increments.
ISO Speed • Auto
• 100
• 200
• 400
• 800
Exposure - Auto Auto Exposure:
Exposure
• Auto
• Night
• Spot Light
• Sport
• Snow
• Beach
• Aperture
• Small Aperture
Exposure - Manual Manual Exposure:
Exposure
• 1/200
• 1/100
• 1/50
• 1/33
• 1/20
• 1/8


Exposure - Metering Metering:
• Whole Average
• Whole Center Weight
• Center 1/4 Average
• Lower 1/4 Average
• Upper 1/4 Average
Torch Sets whether or not to • Off
use the lighting LED. • On
• Auto
Flash Sets when to use the • Off
flash. • On
• Auto
• FillIn
• RedEye
Focus Sets the focus mode for • Auto (default)
the camera when • Continuous
shooting video. • Touch
• Macro
• Portrait
• Extended
• Infinite
Full Screen When enabled, this
setting hides the task
bar. To view the task bar,
double-tap the bottom
of the screen.
Options Image filename prefix Default is img.
(Camera tab)
Location for saved still • Main Memory (default)
picture files • Flash File Store
• RAM Drive


Flicker To limit possible problems with
light/dark exposures when
recording video, select the value
matching the fluorescent light
flicker in the environment:
• 50 Hz (typical in Europe)
• 60 Hz (typical in North
America)
Resolution • 1936 x 2592 (5.0 mp)
• 1536 x 2048 (3.2 mp)
• 1200 x 1600 (2.0 mp)
• 1072 x 1920 (2.2 mp)
• 960 x 1280 (1.2 mp)
• 720 x 1280 (0.9 mp)
• 768 x 1024 (0.8 mp)
• 592 x 800 (0.5 mp)
• 480 x 800 (0.4 mp)
• 480 x 640 (0.3 mp)
• 288 x 352 (0.1 mp)
• 240 x 320 (0.1 mp)
• 144 x 176
• 112 x 160
• 96 x 128
JPEG quality • High quality
• Normal quality (default)
• Low quality
• Custom quality. If you select
Custom, enter a value in the
Custom field.
Post processing Enable or disable the noise filter.
Burst mode number of Default is 5.
pictures to take
Timer mode hold Default is 5.
duration (in seconds)


Hold snapshot (seconds) Amount of time that a snapshot
remains in the viewfinder before
the screen returns to showing
preview frames.
Variable frame rate Enable variable frame rate to
allow the camera to automatically
adjust the frame rate for better
exposure. This may result in
slower preview start.
Camera Settings (Video)

Mode Determines the camera operating • Normal: Records video
mode. immediately.
• Timer: Waits 10
seconds before starting
video recording. To
change this value, with
the Camera app in
Video mode, tap Menu
> Options and enter a
new value in the Hold
record field.
Zoom Sets the amount of digital zoom. • 1.0x
• 1.5x
• 2.0x
• 2.5x
• 3.0x
• 3.5x
• 4.0x
• 6.0x
• 8.0x
• Manual

Camera Settings (Video) (Continued)

Scenes Selects a Scene for the camera. • Auto
Scenes are sets of preset values for • Manual
the camera, optimized for • Van Interior
different environments.
• Office Store
• Warehouse
• Daylight
• Night
• Cloudy
• Check
• DocCap
Settings Brightness: • +100
• +50
• 0
• Manual
Contrast • +100
• +50
• 0
• -50
• -100
• Manual
Sharpness • +100
• +50
• 0
• -50
• -100
• Manual
Saturation • +100
• +50
• 0
• -50
• -100
• Manual


Color Effects • None
• Negative
• Solarize
• Sepia
• Gray
• Natural
• Vivid
• Color Swap
• Black Board
• White Board
• Aqua
• Posterize
• Black White
White Balance • Auto
• DayLight
• Cloudy
• Shade
• Tungsten
• Fluorescent
• Incandescent
• Horizon
• Twilight
• Warm Fluorescent
• Sunset
Exposure Compensation From +2.5 to -2.5 in .5
increments.
ISO Speed • Auto
• 100
• 200
• 400
• 800


Exposure - Auto Exposure Auto Exposure:
• Auto
• Night
• Spot Light
• Sport
• Snow
• Beach
• Aperture
• Small Aperture
Exposure - Manual Exposure Manual Exposure:
• 1/200
• 1/100
• 1/50
• 1/33
• 1/20
• 1/8
Exposure - Metering Metering:
• Whole Average
• Whole Center Weight
• Center 1/4 Average
Torch Sets whether or not to use the • Off
lighting LED. • On
• Auto
Full Screen When enabled, this setting hides
the task bar. To view the task bar,
double-tap the bottom of the
screen.
Options Video filename prefix Default is vid.
(Video tab)


Location for saved video files • Main Memory (default)
• Flash File Store
• RAM Drive
Include audio when encoding Enable or disable.
video files
Video resolution • 720 x 1280 (720p)
(Default)
• 768 x 1024 (XGA)
• 480 x 800 (WVGA)
• 480 x 640 (VGA)
• 288 x 352 (CIF)
• 240 x 320 (QVGA)
Video encoder • H263
• H264 (default)
• MPEG4
• WMV
Video file format • *.3gp
• *mp4
Hold record When Timer mode is
enabled, this value is the
delay in seconds before
recording begins.
Enable video stabilization Check the box to enable
video stabilization.
Enable video noise filtering Check the box to enable
video noise filtering.
Enable video noise filtering Check the box to enable
video noise filtering.
Frame rate • 15 fps
• 30 fps (default)
• Custom. Adjust the
frame rate with the
slider.

How To Read Bar Codes With the Camera

You can use the camera to read bar codes. When you read bar codes
with the camera, the computer treats the camera as it would any input
device, such as a Bluetooth scanner, and bar code data is sent to an
application as if it came from a scanner or imager.
Note: To read bar codes using the camera, you must use Intermec
Settings to configure bar code symbology decode settings.
There are two ways to enable reading bar codes with the camera:
• You can use the Profile Settings application to enable bar code
reading. The computer uses the current symbology decode settings
to read bar code data.
• You can configure individual parameters in Intermec Settings
(Data Collection > Camera > Scanner Settings) to enable bar
code reading.
Note: Parameters set in Data Collection > Internal Scanner >

Scanner Settings are applied to the internal imager, not the camera.
Enable or Disable Reading Bar Codes With the Camera

You use the Profile Settings application to enable or disable reading
bar codes with the camera. Reading bar codes with the camera is
disabled by default.
Note: You can also enable reading bar codes by setting parameters in
Intermec Settings.
1 Tap Start > ProfileSettings.

2 Tap Camera.
3 In the Camera menu, tap Enable bar code scan or Disable bar
code scan as necessary.
4 Tap OK.

Read Bar Codes With the Camera

After you enable reading bar codes with the camera, the computer
sends bar code data to applications as keyboard input.
Note: Before you use the camera to read bar codes, make sure the
camera window is clean.
1 Start the application that is to receive the bar code data.

2 Position the computer about 20 cm (8 in) over the bar code you
want to read. Make sure nothing is blocking the camera lens.
3 Press and hold the Scan button. The screen turns into a viewfinder
with an aiming bar across the middle of the screen.
4 Center the aiming bar over the bar code. The bar code is read and
the data appears in the active application.
If the computer does not read the bar code right away, release the
Scan button and try again. You may need to move the computer
closer to or further away from the bar code for best results. You may
also need to select a different focus mode depending on your
environment.
Camera Settings for Reading Bar Codes

To use the camera for reading bar codes, you must use the Intermec
Settings application to configure the camera. From the main screen of
Intermec Settings, select Data Collection > Camera > Camera
Settings.
Optimized Imager Mode (Advanced) Settings and Descriptions

Imager decode • Linear imager
mode emulation
• 2D imager
Lighting mode • Illumination
LED priority
• Aperture priority
Lighting goal Default is 30.

Optimized Imager Mode (Advanced) Settings and Descriptions

Illumination level Default is 3.
Initial 1D search • Center
area • Full
• Smart raster
Damaged 1D codes • Disable
• Enable
Viewfinder and Focus Settings and Descriptions

Enable viewfinder Enable or disable.
Focus mode Sets the focus mode for the • Manual
camera when reading bar codes, • Continuous
document imaging, or capturing autofocus
signatures. • Single shot
autofocus
• Macro
• Extended (10 cm
to infinity)
Manual focus value When Focus Mode is set to Default is 65. Set to
Manual, this value sets the 0 for infinity, or 255
manual focus level. for closeups.
Lighting Settings and Descriptions

Torch • Off
• On
• Auto

How to Perform Document Capture with the

Camera
You can use the camera to perform document capture. Document
capture is a specialized feature for taking a picture of a document, and
automatically applying perspective correction to the image so that
only the document appears in the image.
Document Capture Image with No Perspective Correction
Document Capture Image with Perspective Correction
There are two ways to enable document imaging with the camera:
• You can use the Profile Settings application to enable document
capture. The computer uses the current document capture settings
to apply perspective correction (and other postprocessing features
if specified).
• You can configure individual parameters in Intermec Settings to
enable document capture.

Note: To perform document capture using the camera, you must use
Intermec Settings to configure all document capture settings.
Enable or Disable Document Capture with the Camera

You use the Profile Settings application to enable or disable document
capture with the camera. Performing document capture with the
camera is disabled by default.
Note: You can also enable document capture by setting parameters in

Intermec Settings.
1 Tap Start > ProfileSettings.

2 Tap Camera.
3 In the Camera menu, tap Enable document image to enable
document capture.
To disable document capture, tap Disable bar code scan.
4 Tap OK.
Perform Document Capture with the Camera

After you enable document capture with the camera, document
capture images are saved to the MyDocuments\MDI directory on the
computer by default.
1 Place your document on a flat surface.

2 Position the computer a few inches above the center of the
document.
3 Press and hold the Scan button. The video preview and camera
viewfinder frame appear.
When the viewfinder tries to detect the document edges, the
viewfinder frame is red and pulses slightly.
4 Move the camera to align the document edges with the viewfinder.
When the viewfinder detects the document edges, the viewfinder

frame turns white and a red target appears. The camera tries to
focus on the center of the document.
When the focus and distance are correct, the target turns white and
the document image is captured.
5 To view the document capture image, you can browse to
MyDocuments\MDI and tap the image file to view it.
Camera Settings for Document Imaging

To use the camera for document imaging, you must use the Intermec
Settings application to configure the camera. From the main screen of
Intermec Settings, select Data Collection > Camera > Camera
Settings > Document Imaging.
Settings Description Choices

Enable Enables or disables • Disable
document document imaging. • Enable without decode
imaging
Focus check Sets the acceptable • Disable (no focus check)
focus level for • Medium level
document imaging. • High level
Image/area to Default is 30.
capture ratio
Output Sets the image • Bitmap
compression compression level. • JPEG
• TIFFG4
Output Sets the output Default is 60.
compression compression quality
quality level.
Perspective Corrects the Enable (default) or disable.
correction document image for
perspective.
Color • None (default)
conversion • Monochrome
• Enhanced monochrome (TIFF)

Settings Description Choices

Conversion • Very dark (default)
threshold • Dark
• Normal
• Bright
• Very bright
Contrast • None (default)
enhancement • Photo
• Black on white
• White on black
Text • None
enhancement • Low
• Medium (default)
• High
Noise Sets the noise Default is 3.
reduction reduction level.
Image rotation Rotates the image • None (default)
counterclockwise by a • 90 degrees
set amount. • 180 degrees
• 270 degrees
Image lighting Default is disabled.
correction
Document file Name for the Default is doc_$(num).
name document image file.


5
Use GPS
The computer comes equipped with an integrated Global

Positioning System (GPS) receiver if your computer has phone
capability (WWAN radio). The GPS receiver can deliver
standards-based National Marine Electronics Association
(NMEA) data strings to GPS applications.
73
Chapter 5 — Use GPS
About the Integrated GPS on Your Computer

Intermec recommends that you use the GPS Intermediate Driver
(GPSID) instead of directly accessing the GPS hardware. The GPSID is
a Microsoft hardware component that interacts between applications
and the GPS hardware.
As a Microsoft software component, the GPSID:
• allows multiple applications to simultaneously access the GPS data
stream.
• provides access to GPS data without requiring applications to
recognize and parse NMEA syntax.
Use the GPSID Installed on the Computer

To use the GPSID installed on your mobile computer, you need to
configure the GPSID settings.
1 Tap Start > Settings > System > External GPS. The GPS Settings
screen appears with Programs selected.
2 Select the COM port that you want your program to use to get GPS
data from your computer.

3 Tap Access in the horizontal scroll bar and select the Manage GPS
automatically check box.
4 Tap OK.
About the GPS Module Operating Modes

The integrated GPS module has three operating modes:
• Standalone
• MS Assisted (Mobile Station Assisted)
• gpsOneXTRA™ (UMTS computers only)
In Standalone mode, the GPS module relies solely on GPS satellites to
determine position.
Note: The CN51 also supports GLONASS.
In MS Assisted mode, the computer can determine position without

receiving GPS signals directly from satellites. Instead, the computer
receives GPS signals and information provided by the cellular network.
Even when the computer can receive a satellite signal, MS Assisted can
improve position accuracy and reduce the time to determine initial
position (Time-to-first-Fix). Check with your cell phone carrier for
availability and pricing for MS Assisted service.

Qualcomm’s gpsOneXTRA Assistance technology provides enhanced

operation for Standalone GPS. This option enables the UMTS-enabled
computer to automatically download a small assistance data file from
the XTRA servers through a brief internet access session. To use this
option, you must have a valid and activated WAN data connection.
Note: Internet connection fees may apply.
Another option you can configure with iGPS is the fix interval. The fix
interval defines how often the GPS provides new information. Larger
intervals use less power, but many applications require small intervals
to work correctly. The default for fix interval, in seconds, is 4. The
Flexible Network Radio has a maximum interval of 4.
Improve GPS Performance on the Computer

Use the iGPS application to improve the performance of the GPS on
your computer. Any time you change the GPS settings, the phone
automatically resets.
1 Go to Start > Settings > System > iGPS.

2 In the Fix Interval tab, enter a value for the fix interval. The default
setting is 4 and should be optimized for most applications.
3 Tap the Fix Type tab and select one of these options: Standalone
(1), MS assisted (2), or Enable gpsOneXTRA (check box).
Note: GLONASS reception is enabled by default. Intermec

recommends that you keep GLONASS enabled for better accuracy. To
disable GLONASS, make sure that Enable Glonass is not selected.
4 Tap OK.

6
Configure the Computer
Use this chapter to learn about the available methods for

configuring your computer and how to use Intermec Settings.
You can also use this chapter to learn how to configure
network communications and wireless security.
77
Chapter 6 — Configure the Computer
How to Configure the Computer

You can configure many parameters on the computer such as the bar
code symbologies it decodes or the network settings. The values you
set for these parameters determine how the computer operates.
There are several ways to configure the computer:
• Directly on the computer. You can use Intermec Settings directly
on the computer to change only the settings on that computer.
• Remotely using Intermec SmartSystems. With SmartSystems, you
can remotely configure all of your mobile computers as well as
other SmartSystems-enabled Intermec devices and peripherals.
• Using a third-party device management product that supports the
computer and Intermec Settings, such as Soti MobiControl or
Wavelink Avalanche.
• Using configuration bundles that you create with SmartSystems.
About Intermec Settings on the Computer

Use Intermec Settings to configure parameters for Intermec
applications on the computer, as well as some device-specific
parameters like volume. You can configure parameters for important
functions like data collection and communications. You can also
password protect Intermec Settings to prevent users from making
changes to the configuration settings.
Start Intermec Settings

Use Intermec Settings to configure parameters for Intermec
applications and some device-specific parameters. Intermec Settings is
located on the System screen.

• Tap Start > Settings > System > Intermec Settings. The Intermec
Settings Main Menu appears.
About the Structure of Intermec Settings

Use the following tables to help find the parameters in Intermec
Settings that you want to configure. Each table contains the
parameters for one of the Intermec Settings Main Menu options.
Most parameters are saved as soon as you tap OK. Some settings, such
as Security Choice, require you to reboot the computer for the changes
to take effect.
Data Collection Menu

Data Collection Options Parameters You Can Configure
Internal Scanner • Enable Scanner Port
• Symbologies
• Symbology Options
• Scanner Settings
• Imager Settings
• Decode Security

Data Collection Menu (Continued)

Data Collection Options Parameters You Can Configure
Bluetooth Scanners • BT-Configure on Connect
When Bluetooth scanners are connected,
you can also configure:
• Enable scanner port
• Symbologies
• Scanner settings
• Bluetooth scanner settings
• Imager settings
• Decode security
Camera • Enable camera port
• Symbologies
• Scanner Settings
• Camera Settings
• Decode Security
Magstripe Reader • Enable Magstripe Reader
• Magstripe Reader Settings
Communications Menu
Communications Options Parameters You Can Configure
Device Name Device Name
802.11 Radio • Radio Enabled
• Security Choice
• Security Settings (Funk or Microsoft)
• IP Settings
• Certificates
• Radio Bands
• Allow Security Changes
Ethernet Adapter IP Settings
Bluetooth Bluetooth Settings

Communications Menu (Continued)

Communications Options Parameters You Can Configure
WWAN • Radio State
• Carrier Choice
• Carrier Settings
• Information
Device Settings
Device Settings Options Parameters You Can Configure
Backlight Display and Keypad Settings
Date and Time Date and Time Settings
Features Disabled by Policy
Good Read • Internal Scanner
• Bluetooth Scanner
IDL Runtime Versions (Read-only) IDL runtime file versions
(ITC50, ITCScan)
Keypad • Button Remapping
• Green/Orange keys lock option
Power Management • Power Button
• Battery Power
• External Power
• Device Off Sensor
Profile Settings Application Sets whether these parameter options
appear in Profile Settings:
• Camera
• Power
• Scanning
Screen • Screen Rotation
• Screen Rotation Sensor
Security Enables or disables ActiveSync, the SD
card, A USB external drive, and image
capture.

Device Settings (Continued)

Device Settings Options Parameters You Can Configure
Sounds • Beeper and Voice
• Good read vibrate intensity
• Headset beeper
• Screen Taps
• Key Clicks
System Component Versions Read-only
USB USB function driver
Printers Menu
Printer Options Parameters You Can Configure
Printer (connected through Printer Settings
Bluetooth)
Note: The Printers menu displays settings for Bluetooth connected

printers. The settings that appear in the menu are dependent on the
printer that is paired with the device. The printer needs to be using the
Wireless Printing application.
GPS Menu
GPS Options Parameters You Can Configure
Bread Crumbing Enable or disable bread crumbing.
Core Messaging Service Menu

Core Messaging Service Options Parameters You Can Configure
Server IP Read-only
Associated Server IP Associated Server IP
Broadcast Name Broadcast name
Port Read-only
Keep Alive Ping Interval Keep Alive Ping Interval

SmartSystems Information Menu

SmartSystems Information Options Parameters You Can Configure
Identity Identity Information (hardware
version, firmware version, OS version,
and so on) (Read-only)
Administrator Administrator Settings (name, phone,
and email)
Location Location Settings (country, state, city,
campus, and detail)
Information Device Notes (Read-only)
Device Monitor Menu

Device Monitor Options Parameters You Can Configure
Device Health Controls • Enable Health Data Collection
• Enable Device Health Application
• Enable Blue Light (LED)
• Set Rule File Location
• Set Data Refresh Periods
Device Health Screen Captures • Directory
• Screen Captures Allowed
Disabled Executables Read-only
Device Wipe • Enable Wipe
• Interval
License Manager Menu

License Manager Options Parameters You Can Configure
About Read-only
License Vault Read-only
Virtual Wedge Menu

Virtual Wedge Options Parameters You Can Configure
Enable Virtual Wedge Enable Virtual Wedge

Virtual Wedge Menu (Continued)

Virtual Wedge Options Parameters You Can Configure
Virtual Wedge Method Virtual Wedge Method (Adapt to
application, character mode, or block
mode)
Barcode Scanner Wedge • Barcode Scanner Grid
• Label Encoding (Code Page)
Magstripe Reader Wedge Magstripe Reader Grid
Location Services Menu

Location Services Options Parameters You Can Configure
Server • Port
• Enable Server
Virtual GPS Virtual GPS Settings
How to Navigate in Intermec Settings

You can easily navigate through the screens in Intermec Settings to
find the parameters you need to configure:
• Tap inside a text field to be able to enter text into it.
• Tap a field once to select it.
• If you see a ... next to a menu item, there is only one more screen
available. Tap the menu item to access this screen.
• If you see a > next to a menu item, there are more screens available
in the next level. Tap the menu item to access these screens.
• Use the up and down arrow keys to move up and down the menu.
• To move back a level in the menu, tap Back or Cancel on the Tile
bar.
• To exit Intermec Settings, tap Menu > Exit or OK.

Enable Intermec Settings Password

You can protect Intermec Settings from other users by enabling a
password.

2 Tap Menu > Enter Password.
3 Select the Enable password checkbox.
4 Type your password in the Enter: text box.
5 Retype your password in the Confirm: text box.
6 (Optional) Select the Use password to protect CAB Installation
if you want to restrict the installation of .cab files.
7 Tap OK.
Restore Default Settings

The easiest way to restore default settings on your computer is to use
Intermec Settings. You can restore all default settings on your
computer or restore default settings for a specific menu item in
Intermec Settings.
Note: When you restore default settings, only the settings for visible
menu items are restored. The settings for hidden menu items are not
affected.

2 Restore the default settings:
• To restore all default settings, tap Menu > Restore all
Defaults.
• To restore default settings for one menu item, navigate to the
menu and tap Menu > Restore Menu Defaults.
3 When prompted, tap Yes to restore the default settings.

If you are prompted to refresh the computer, tap Yes.

Configure the Computer Remotely with

SmartSystems
You can use Intermec Settings from a SmartSystems console to
remotely configure all the Intermec computers. For help using
Intermec Settings, click Help > Contents. For information on all the
parameters in Intermec Settings, see the Intermec Settings Command
Reference Manual.
1 In the SmartSystems console, select a computer and then

right-click on it. A list appears.
2 Select Start Intermec Settings.
3 Configure the settings you want to change. As you select
parameters, help for each parameter appears in the upper right
pane.
4 When you are done making changes, select File > Save Settings.
About Network Communications

You can use the mobile computer in your wireless or wired data
collection network. You can connect your computer using:
• 802.11 radio communications.
• Ethernet communications.
• Bluetooth communications.
• USB and serial communications.
Configure 802.11 Radio Communications

Caution: Make sure all components with antennas are at least 30
cm (1 ft) apart when power is applied. Failure to comply could
result in equipment damage.
The CN51 has an 802.11b/g/n or 802.11a/b/g/n radio to transfer data

using wireless communications. Before you configure radio
communications, you need to have your wireless network set up
including your access points.

By default, the 802.11 radio is disabled. Use the following procedure to

enable the Wi-Fi radio using Intermec Settings.

2 From the Intermec Settings main menu, tap Communications >
802.11 Radio > Radio Enabled.
3 Select the Radio Enabled check box and tap OK. By default, the
computer uses Funk security and enables DHCP.
To enable both the 2.4 GHz and 5.0 GHz bands for the
802.11a/b/g/n radio, from the Intermec Settings 802.11 Radio
menu, tap Radio Bands and select a/b/g (2.4 and 5.0 GHz).
4 Use Intermec Settings to configure the parameters you need to use
for communications with your network.
5 Configure 802.11 security.
About Bluetooth Communications

The CN51 is Bluetooth-enabled, which lets you connect to other
Bluetooth devices such as:
• scanners.
• printers.
• audio devices.
You need to turn on the Bluetooth radio before you can discover and
connect to Bluetooth devices. By default, the radio is turned off.
The Bluetooth radio maintains its current state through a warm or
cold boot and maintains virtual COM ports. If you clean boot the
computer, you must recreate pairings to devices.
System bar icons indicate Bluetooth status.

Turn On the Bluetooth Radio

You need to turn on the Bluetooth radio in the mobile computer
before you can discover and connect to Bluetooth devices. By default
the radio is turned off.
1 Tap Start > Settings > Bluetooth > Mode tab.

2 Tap Turn on Bluetooth.
3 (Optional) If you want this computer to be visible to other

Bluetooth devices, tap Make this device visible to other devices.
4 Tap OK.

Connect a Bluetooth Scanner

You can connect the computer to an Intermec Bluetooth scanner, such
as the SF51 or SR61. Make sure that the Bluetooth radio in the
computer is turned on before you try to connect to a scanner.
1 Tap Start > Settings > System > Wireless Scanning.
2 Tap Add Device.

3 Select Quick Connect, Search, or Manual. Follow the
instructions on the screen to add a Bluetooth scanner.
After you add a Bluetooth scanner, you can configure scanner
settings and parameters in Intermec Settings.
Create a Configuration Bar Code with EasySet

To connect a Bluetooth scanner to the computer, you can read a
configuration bar code with the scanner. You create the bar code using
Intermec EasySet.
Note: To create the configuration bar code, you need the computer
Bluetooth address. The address is on the labels located on the outside
of the computer shipping box, and on the packet of information that
ships with the computer.

1 Go to the Intermec website at www.intermec.com.

2 Click the Products tab.
3 On the Products page, click Computers > Handheld Computers
> your computer model number > the Downloads tab > Easyset
ver. 5.x.x.x.
4 Follow the instructions to download and install EasySet.
5 Open EasySet and select Interface > Bluetooth >
Connect/disconnect > Compose BT address. The Bluetooth -
Connect/disconnect - Compose BT address screen appears.
6 Enter the BT address listed on the labels that shipped with your
computer.
7 Click OK.
Connect to a Bluetooth Printer

You can connect the computer to a Bluetooth printer and use the
computer to wirelessly print to the printer. Make sure that the
Bluetooth radio in the computer is turned on before you try to connect
to an Intermec Bluetooth printer, such as the PB21, PB50, or PR3. To
configure your computer for printing wirelessly using Bluetooth, you
need to:
• create an application that opens the wireless printing COM port on
the computer. For help, see the Bluetooth Resource Kit, which is
part of the Intermec Developer Library (IDL), available from the
Intermec website at www.intermec.com/idl.
• select the current Bluetooth printer on the computer. For help, see
the next procedure.
Note: You can also print wirelessly using Microsoft APIs with
Bluetooth extensions for Winsock and Bluetooth virtual COM ports.
For help, see the Bluetooth Resource Kit documentation.

1 Tap Start > Settings > System > Wireless Printing.
2 Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current
Bluetooth printer.
3 (Optional) Tap Print Test Page. The printer prints out a test page.

Connect a Bluetooth Audio Device

Use the Bluetooth Audio applet to discover, activate, and connect to
Bluetooth audio devices such as a headset.
1 Select Start > Settings > System > Bluetooth Audio. The
Bluetooth Audio screen appears.
2 Follow the onscreen instructions to discover and connect to a

Bluetooth audio device.
Note: If a wired audio device such as a headset is already connected to

the computer, Bluetooth audio receives priority when a Bluetooth
audio device is connected.

About Serial and USB Communications

You can use these accessories to transmit data to and receive data from
another device through serial or USB communications:
• AV10 vehicle dock
• AA21 RS-232 adapter
• AD27 single dock
• Desktop USB adapter
• USB snap-on adapter
• RS-232 DEX adapter
For information on these accessories, contact your local Intermec
representative.
About Wireless Security

The computer provides these security solutions for your wireless
network:
• Wi-Fi Protected Access 2 (WPA2™)
• Wi-Fi Protected Access (WPA)
• 802.1x
• LEAP (Funk security only)
• WEP
You use either Funk or Microsoft security to implement your wireless
security solution.Intermec recommends WPA2 security with PSK
(Personal) or 802.1x (Enterprise) key management.
Before you set security, you need to enable the radio, set the date, and
set the SSID on your computer. To use 802.1x security, you need to
load a root certificate on your computer. To use transport layer
security (TLS) with 802.1x security, you also need to load a user
certificate.

Load a Certificate
To use transport layer security (TLS) with 802.1x security, you need a
unique client certificate on the computer and a trusted root certificate
authority (CA) certificate.

2 Select Communications > 802.11 Radio > Certificates.
3 Tap Import Certificates.

4 To import a certificate chain:
a Tap the Import PFX tab.
b Next to the Select pfx to import field, tap <<<.
c Find and select the root certificate.
d If necessary, enter the Password of pfx.
e Tap Import Certificate.
5 To import user and root certificates from a Microsoft IAS server:

a Tap Web Enrollment.
b To log on to the server, enter the User, Password, and Server
(IP Address).

c Tap OK.
d When you are prompted to load the root certificate, tap OK.
e When the message box appears to let you know the certificate
has been added, tap OK.
How to Make Your Security Choice

The computer supports Funk and Microsoft® security. Your security
choice depends on your network security needs:
• Choose Funk security if you use the computer in a static
environment that requires a high level of security. Funk security
provides CCX v4 compliance, support for LEAP and TTLS, and
configuration for up to four profiles. Funk security is the default
security setting on the computer.
• Choose Microsoft security if you primarily use the computer to
connect to Wi-Fi hotspots.
Select a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles
let your computer communicate in different networks without having
to change all your security settings. For example, you may want to set
up one profile for the manufacturing floor and one for the warehouse.
By default, the active profile is Profile 1.

2 Select Communications > 802.11 Radio > Funk Security.
3 Tap a profile to expand it.
4 (Optional) In the Profile Label text box, enter a meaningful name
for your profile.
5 Configure your security settings. For help, see the next sections.
6 Repeat Steps 3 through 5 for each profile you want to define.
7 To set the active profile, tap Active Profile and select a profile from
the list.
8 Save your settings.


with Funk Security
Before you set WPA-802.1x or WPA2-802.1x security with Funk, you
need to configure your authentication server and authenticators. To
use TLS protocol, you also need to load a user and root certificate. On
your computer, you need to enable the radio and set the date.

3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 8021x, select TTLS, PEAP, EAP-FAST, or TLS.
7 If you selected TTLS, PEAP, or EAP-FAST:
a For Prompt for Credentials, select Enter credentials now.
b Enter a User Name and User Password.
8 If you selected TLS, enter a User Name and Subject Name.

9 For Validate Server Certificate, select Yes.
10 Tap OK.
Configure WPA or WPA2 Personal (PSK) Security with

Funk Security
Before you set WPA or WPA2 Personal (PSK) security, you need to
know the pre-shared key for your access point or passphrase for your
authenticator. On your computer, you need to enable the radio and set
the date.

4 Enter the SSID.

5 For Association, select WPA or WPA2.

6 For 8021x, select None.
7 For Pre-Shared Key, enter the pre-shared key or passphrase:
• Enter the pre-shared key (0x followed by 32 hexadecimal pairs)
for your access point.
• Enter the passphrase (8 to 63 ASCII characters) for your
authenticator. The computer internally converts the passphrase
to a pre-shared key.
8 Tap OK.
Configure 802.1x Security with Funk Security

Before you set 802.1x-WEP security with Funk security, you need to
enable the radio on your computer and set the date. To use TLS
protocol, you also need to load a user and root certificate. Intermec
recommends that you use WPA2-802.1x instead of 802.1x-WEP if
possible.

4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 For 8021x, select TTLS, PEAP, or TLS.
8 If you selected TTLS or PEAP:
a For Prompt for Credentials, select Enter credentials now.
b Enter a User Name and a User Password.
9 If you selected TLS, enter a User Name and Subject Name.

10 For Validate Server Certificate, select Yes.
11 Tap OK.

Configure LEAP Security with Funk Security

Before you set LEAP security, you need to enable the radio and set the
date on your computer.

4 Enter the SSID.
5 For Association, select Open, WPA, WPA2, or Network EAP.
The default encryption is TKIP for WPA, AES for WPA2, and
WEP for Open or Network EAP.
6 For Prompt for Credentials, select Enter credentials now.
7 Type a User Name and User Password.
8 Save your settings.
Configure Static WEP Security with Funk Security

Before you set static WEP security with Funk security, you need to
enable the radio on your computer and set the date. Intermec
recommends that you use WPA2-PSK instead of WEP if possible.

4 Enter the SSID.
7 For 8021x, select None.

8 Enter an ASCII key or hex key value for each key you want to use
(Key 1 through Key 4):
• For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x
followed by 5 hexadecimal pairs.
• For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or
0x followed by 13 hexadecimal pairs.
9 Select the Transmit key you want to use to transmit data.

10 Tap OK.
Use Open (No Security) Associations with Funk

Security
To create an open network, you can set no security with Funk security.

3 Select the active Funk security profile.
4 Enter the SSID.
7 Tap OK.
Select Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft
Wireless Zero Configuration (WZC) security, you need to select it as
your security choice.

2 Select Communications > 802.11 Radio > Security Choice.
3 Select Microsoft Security.
4 Tap Yes to save your settings and reboot the computer.
The computer reboots and starts with Microsoft Security as the
Security Choice.


with Microsoft Security
Before you set WPA-802.1x or WPA2-802.1x security with Microsoft,
you need to configure your authentication server and authenticators.
To use TLS protocol, you also need to load a user and root certificate.
On your computer, you need to enable the radio and set the date.

2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Infrastructure Mode, select Infrastructure.
5 For Network Authentication, select WPA or WPA2.
6 For 802.1X Authentication, select TLS or PEAP.
7 Select Hidden Network.
8 Tap OK. The User Logon dialog box appears.
9 If you selected PEAP:
a Enter a User Name, Password, and Domain.
b If you want to save the password for future authentication
sessions, select Save Password.
10 If you selected TLS, enter a User Name and Domain.

11 Tap OK.
Configure WPA or WPA2 Personal (PSK) Security with

Microsoft Security
Before you set WPA or WPA2 Personal (PSK) security, you need to need
to know the pre-shared key for your access point or passphrase for
your authenticator. On your computer, you need to enable the radio
and set the date.



5 For Association, select WPA-PSK or WPA2-PSK.
6 For Pre-Shared Key, enter the pre-shared key or passphrase:
• Enter the pre-shared key (0x followed by 32 hexadecimal pairs)
for your access point.
• Enter the passphrase (8 to 63 ASCII characters) for your
authenticator. The computer internally converts the passphrase
to a pre-shared key.
7 Tap OK.
Configure 802.1x Security with Microsoft Security

Before you set 802.1x-WEP security with Microsoft security, you need
to enable the radio on your computer and set the date. To use TLS
protocol, you also need to load a user and root certificate. Intermec
recommends that you use WPA2-802.1x instead of 802.1x-WEP if
possible.

5 For Network Authentication, select Open.
6 For Data Encryption, select WEP.
7 For 802.1X Authentication, select TLS or PEAP.
8 Select Hidden Network.
9 Tap OK. The User Logon dialog box appears.
10 If you selected PEAP:
a Enter a User Name, Password, and Domain.
b If you want to save the password for future authentication
sessions, select Save Password.

11 If you selected TLS, enter a User Name and Domain.

12 Tap OK.
Configure Static WEP Security with Microsoft Security

Before you set static WEP security with Microsoft security, you need to
enable the radio on your computer and set the date. Intermec
recommends that you use WPA2-PSK instead of WEP if possible.

5 For Data Encryption, select WEP.
6 For 802.1X Authentication, select Disabled.
7 For Network Key Value, enter an ASCII key or hex key:
• For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x
followed by 5 hexadecimal pairs.
• For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or
0x followed by 13 hexadecimal pairs.
8 For Network Key Index, select the key you want to use to transmit
data.
9 Tap OK.
Use Open (No Security) Associations with Microsoft

Security
To create an open network, you can set no security with Microsoft
security.


5 For Data Encryption, select Disabled.

6 Tap OK.


7
Manage the Computer
Use this chapter to learn how to remotely update, configure,

and monitor your Intermec computers. You will also find
information on installing and developing software
applications as well as how to upgrade the system software.
105
Chapter 7 — Manage the Computer
How to Manage the Computer in Your Network

When you have multiple mobile computers and peripherals in your
network, it is essential to have an easy way to manage updates,
configure all the devices, and remotely troubleshoot problems.
Intermec provides two free software solutions for managing your
computers:
• CloneNGo™ is a peer-to-peer license-free way to easily clone
settings from one computer to another.
• SmartSystems™ is a device management software platform that
helps you manage your devices.
How to Manage the Computer Using CloneNGo

Intermec CloneNGo is a software application that allows you to copy
the settings and parameters from a master computer onto one or more
client computers. Cloning reduces redundancy and error by providing
an efficient and accurate way to copy and transmit settings from a
master computer to one or more client computers through an ad hoc
wireless network. For more information on CloneNGo, see the
CloneNGo User Guide.
How to Manage the Computer Using SmartSystems

Intermec SmartSystems is a software platform that lets you manage all
of your SmartSystems-enabled devices simultaneously from a central
server. From the Intermec website, you can download this application
at no charge. For help, see www.intermec.com/SmartSystems.
The SmartSystems console displays all SmartSystems-enabled devices
and peripherals in your network. Through the console, you can:
• drag-and-drop configuration bundles, operating system updates,
and firmware upgrades to multiple computers.
• save configuration settings from a single device and deploy those
settings to many devices simultaneously.
• remotely change settings on the computer and peripherals.
The SmartSystems console can report on asset locations and battery
status, making it easier to manage your computers.

With a Provisioning license, SmartSystems can automatically push

software, configuration settings, and other files to the computers. The
license also enables ScanNGo, which makes connecting additional
computers to your wireless network as easy as scanning bar codes. To
purchase a Provisioning license, contact your local Intermec
representative.
How to Develop and Install Applications

Use the Intermec Resource Kits to develop applications to run on the
mobile computer. The Resource Kits are a library of C++, .NET, Java,
and web components grouped by functionality that you can use to
create applications for the computer. The Resource Kits are part of the
Intermec Developer Library (IDL), and can be downloaded from the
Intermec website at www.intermec.com/idl.
How To Package Your Application

After you develop your application, you need to package it for
installation on your mobile computer. For very simple applications,
the executable file may be the only file you need to deploy. Typically,
you will have a set of files to install. Intermec recommends using
cabinet (.cab) files to install more complex applications. The computer
uses standard Windows Mobile .cab files and will install third-party
.cab files.
You can have your .cab file place the application in any of these
memory locations on the computer:
• Object store (root directory)
• The non-volatile Flash File Store. Applications and data in the
Flash File Store will persist through a clean boot or if you reflash
the operating system image.
• The optional microSD card. Depending on available disk space,
you may want to consider installing your application files on the
microSD card. Using a card creates the Storage Card folder on the
computer.

Files copied to any of these locations are safe when you cold boot the
computer if the Autouser.dat file has been edited correctly. All .cab files
in each CABFILES folder are automatically extracted after a cold boot.
For more information about AutoRun, see the Intermec Developer
Library Resource Kit Developer’s Guide.
Install Applications with SmartSystems

You can use the SmartSystems console to drag-and-drop Intermec
applications onto your mobile computer. The console is part of
SmartSystems.
1 Download your application file from the Intermec website and

unzip it on your desktop PC.
2 Double-click the application file to install it. The application file
should appear in the Software Vault.
3 From the SmartSystems console in the Software Vault,
drag-and-drop the application onto each mobile computer in your
network, or drop the application on a group of computers
contained in a folder.
Install Applications with Microsoft Synchronization Software

When you only have a few computers to update with applications, you
can copy files using Microsoft synchronization software. This
procedure assumes the Microsoft synchronization software is installed
on your PC and is up and running.
1 Connect to the mobile computer through the synchronization

software.
2 Copy the .cab files from your development PC to the mobile
computer.
3 Reboot or cold boot the computer.
4 After the boot process is finished, browse to the .cab files and tap
the files to install them.

Install Applications with a microSD Card

Use a microSD card to install applications on one computer at a time
or if you do not have a network connection.
1 Copy your application file to the microSD card.

2 Insert the microSD card into the mobile computer.
3 On the mobile computer, browse to the SD Card folder and run
your application.
How to Launch Applications Automatically

There are two ways to launch applications automatically on a cold
boot:
• Set up your application .cab file to place a shortcut to the
application in the \Windows\StartUp directory at install time.
• Use AutoRun to start your application at boot time. AutoRun ships
on the computer and automates other operations. At boot time,
AutoRun executes any commands found in its data file,
Autouser.dat. For more information on using AutoRun, see the
Readme.txt file located in the My Device\Flash File Store\2577
directory on the computer.
How to Update the System Software

The mobile computer uses SmartSystems bundles to update the
operating system (OS) and the system software.
You can use these methods to update your mobile computer:
• You can update individual computers, or multiple computers at
the same time, using the SmartSystems console. For help, see the
next section.
• You can update individual computers using an SD card.

Update the Computer with SmartSystems

You can use the SmartSystems console to update the operating system
or system software on your mobile computer. Before you can update
the computer with this method, you need:
• SmartSystems. To download this software management tool, go to
www.intermec.com/SmartSystems and click the Downloads tab.
• the SmartSystems bundles you want to install. Bundles that
include the system software are available from
www.intermec.com. Go to Support > Downloads >
OS/Firmware/Drivers list.
After you locate these items, you can use SmartSystems to update the
mobile computer.
1 Open SmartSystems.
2 Make sure the mobile computer is discovered.
3 Make sure the mobile computer is in a powered dock or that power
management is disabled.
4 Download the SmartSystems bundle to your PC.
5 Double-click the SmartSystems bundle on your PC to extract the
update files to the software vault.
6 From the SmartSystems console, locate the bundle to install and
the drag the bundle to each mobile computer (or group in a folder)
you want to update. SmartSystems installs the update on your
mobile computers.
After the download is complete, your mobile computer begins the
update process and automatically performs a cold boot. The
computer then boots into a special Update Loader mode where the
computer has no network connections and is completely unusable.
This process can take anywhere from 30 seconds to 15 minutes
depending on the update. After the update is complete, the
computer boots again.
Note: While your mobile computer is offline, SmartSystems displays a

red stop symbol in the console until the computer reboots and
connects to the system.

Update the Computer with a microSD Card

You can update the computer using a microSD card. You need:
• a microSD card formatted to FAT32
• a microSD adapter card
• an SD card reader
• the AutoFlash.img file that contains the update you want to install.
If you need this file, visit the Intermec website at
www.intermec.com. Click the Products tab, navigate to the
computer product page, click the Downloads tab, and then locate
the download under OS/Firmware/Drivers.
The microSD card slot is located in the battery compartment.
1 Insert the microSD card into a microSD adapter card and then
place it in the SD card reader connected to your PC.
2 On your desktop PC, navigate to the download location and select
the folder with the AutoFlash.img file that contains the update you
want to install. Typically, this directory is C:\Program
Files\Intermec\SmartSystem\SS_Lib\Software\OS\
3 Copy the AutoFlash.img file to the root directory of the microSD
card.
4 Remove the microSD card from the adapter card.
5 Turn off the computer and install the microSD card.
6 Replace the battery and turn on the computer.
The update process begins. The computer may restart several
times. When the update is complete, the Autoflash Complete
message appears.
7 Press the Power button and choose to Suspend the computer.
8 Remove the microSD card. If you do not remove the microSD card,
the update process repeats each time the computer restarts.
9 Replace the battery, turn on the computer, and follow the setup
process.


8
Troubleshoot and Maintain the Computer
Use this chapter to find answers to any problems you may

encounter while using the computer. You will also find
information on routine maintenance.
113
Chapter 8 — Troubleshoot and Maintain the Computer
About the Intermec Dashboard

The Intermec Dashboard provides proactive monitoring of your
computer to prevent downtime. Using Intermec Dashboard, you can
easily see the health of the computer and help pinpoint the source of a
problem to determine if it is hardware or software related. It is highly
integrated with SmartSystems. You can also use SmartSystems to
remotely monitor the health of your computers. For help, see the
SmartSystems help.
Intermec Dashboard displays information, such as the status of
network connection, battery usage and battery health, storage space,
and internal devices. It also provides system information, such as the
operating system, firmware, and hardware configuration.
• To access the Intermec Dashboard, press the Intermec Dashboard
button.
Intermec Dashboard Main Screen

About Troubleshooting the Computer

These troubleshooting tables may help you fix some common
problems you may experience with your computer. These tables group
solutions for the Wi-Fi connection, 802.1x security, the imager, and
general operation of the computer.
Note: If you send the computer in for service, it is your responsibility

to save the computer data and its configuration. Intermec is only
responsible for ensuring that the hardware matches the original
configuration when repairing or replacing the computer.
Wi-Fi Connection Problems

Use this section to find possible solutions to Wi-Fi connection
problems.
Wi-Fi Connection Problems and Possible Solutions

Problem Possible Solution
When you turn on the mobile computer The host may have deactivated or lost the current
after it was suspended for 10 to 15 terminal emulation session. In a TCP/IP direct connect
minutes or longer, the mobile computer network, turn off the “Keep Alive” message from host
can no longer send or receive messages to maintain the TCP session while the computer is
over the network. suspended.
The computer is connected to the Move closer to an access point or to a different location
network, and you move to a new site to to reestablish communications until you reconnect
collect data. Now, your mobile computer with the network. Any data collected while out of range
is not connected to the network. is transmitted over the network.
The mobile computer appears to be Move closer to an access point or to a different location
connected to the network, but you cannot to reestablish communications until you reconnect
establish a terminal emulation session with the network. Any data collected while out of range
with the host computer. is transmitted over the network.
The mobile computer appears to be There may be a problem with the connection between
connected to the network, but the host the access point and the host computer. Check with
computer is not receiving any network administrator or use your access point user’s
information from the mobile computer. manual.

Check Wi-Fi Network Status

If you have trouble connecting to your Wi-Fi wireless network:
• Make sure you have correctly set network parameters on the
computer.
• Check your wireless security settings.
Follow the next procedure to verify available access points and
networks, check signal strength, and view other diagnostics. If you
need to contact Intermec Product Support, this information can be
helpful in troubleshooting wireless network connection issues.
1 Tap Start > iSpyWiFi. The ISpyWiFi application launches:

The ISpyWiFi tab shows:
• MAC address and IP address of the Wi-Fi radio.
• network association status, including the SSID and MAC
address of the access point.
• security configuration.
• radio transmit power and signal strength information.
2 Tap the Scan tab to view a list of available Wi-Fi networks. The list
includes the signal strength, channel, and MAC address for each
network.
• Tap Scan to refresh the screen.
3 Tap the Supp tab to view radio supplicant information, including
a list of supplicant events and authentication status.
• To verify the settings for the currently active security profile, tap
Configure Profile. Intermec Settings launches for you to
configure Wi-Fi radio settings.
• To try reconnecting to the network, tap Reconnect.
• To delete the events in the list, tap Clear Events.
4 Tap the Ping tab to run a ping test to the host.
a In the Host field, enter the IP address of the host.
b From the Repetitions list, choose the number of times the
computer will ping the host.

c Tap Ping. The graph shows the amount of time it takes for the
host to return the ping. Tap List to see this information in a list
format.
5 Tap the RSSI tab to view the received signal strength of the host
signal.
The information box includes the current signal strength, host
SSID name, MAC address, data rate, and transmit power.
• Tap Mark to place an arrow marker above the graph.
6 Tap the Conf tab to set up a log file that lists the RSSI history.
This screen includes the Wi-Fi radio driver version and available
radio modes.
a Check the Log to File check box.
b (Optional) Change to the sample period and number of
samples displayed.
c Tap Log file. The Save As screen appears.
d (Optional) Change the name of the saved log file, the folder to
which the file to be saved, the content type (log or text), and the
location.
e Tap OK.
802.1x Security Problems

Use this section to find possible solutions to 802.1x security problems.
802.1x Security Problems and Possible Solutions

The mobile computer indicates Make sure the mobile computer IP address, host IP address,
that it is authenticated, but it does subnet mask, and default router are configured for the
not communicate with the host. network.
The mobile computer does not • The mobile computer may not be communicating with the
appear to be authenticating and a access point. Make sure the mobile computer network
network connection icon does not name matches the access point network name (SSID).
appear on the toolbar. • The access point may not be communicating with the
server. Ensure the access point is turned on, properly
configured, and has 802.1x security enabled.

802.1x Security Problems and Possible Solutions (Continued)

A network connection icon appears • The mobile computer may not be communicating with the
in the toolbar, but then disappears. intended access point. Make sure that the network name
matches the access point network name. The default
network name is “INTERMEC.”
• The access point may not be communicating with the
server. Ensure the access point is turned on, properly
configured, and has 802.1x security enabled.
You are setting up multiple access When you change the SSID, the WEP key values are not saved.
points in a network with different Configure the WEP key values and save your changes.
SSIDs, and the connection fails.
The mobile computer indicates it is Make sure that:
not authenticated.
• the User Name and Password parameters on the mobile
computer match the user name and password on the
authentication server. You may need to configure the
password on both the mobile computer and the
authentication server.
• on your authentication server, the user and group are
allowed and the group policy is allowed to log into the
server. For help, see the documentation that shipped with
your authentication server software.
• the IP address and secret key for the access point match the
IP address and secret key on the authentication server. You
may need to configure the IP address and secret key on
both your access point and authentication server.
• the authentication server software is running on the server
PC.
You clean boot the mobile When you clean boot the computer, the date and time are not
computer and this message saved. Configure the date and time and save your changes.
appears, “The server certificate has
expired or your system date is
incorrect.”

Troubleshoot the Scanner with Scan Diagnostics

The ScanDiagnostic application helps troubleshoot problems, such as
the inability to read a bar code or a scanner or imager that does not
turn on.
1 Tap Start > ScanDiagnostic.

2 Select the scanner or imager you want to troubleshoot and tap
Diagnose.
The application checks to make sure the scanner or imager is
enabled and checks the settings to make sure they are optimized.
3 Aim the scanner or imager at a bar code and tap and hold Press to
Scan.
After the computer reads the bar code, the computer beeps and the
label data, data length, and symbology appear on the screen.
4 To view recommended settings, press the right arrow button.
5 To accept recommended settings, tap Apply.
6 Tap OK.
Problems Reading Bar Codes

You can troubleshoot problems that prevent you from reading bar
codes, such as the appropriate symbology not being enabled. Before
you call Intermec Product Support, look for your problem in the next
table, and try the possible solutions.
Problems Reading Bar Codes

You cannot see the illumination beam • You may be too far away from the bar code label. Try
or frame from the imager when you moving closer to the bar code label and scan it again.
press the Scan button and aim the • You may be reading the bar code label “straight on.”
imager at a bar code label. Change the reading angle and try again.
• The imager hardware trigger may be disabled. Start
Intermec Settings and go to Data Collection >
Scanner Settings. Make sure Hardware trigger is
selected.

Problems Reading Bar Codes (Continued)

When you release the Scan button or If you configure the computer to use continuous/edge
scan handle trigger, the Good Read triggering, the Good Read LED stays on. If you configure
LED does not turn off. the computer for level triggering and the Good Read LED
stays on, there may be a problem. Press the Scan button or
pull the trigger again without scanning a bar code label. If
the LED is still on, contact Intermec.
The scanner or imager cannot read the • Position the scanner beam so that it crosses the entire
bar code. bar code label in one pass. Try to vary the scanning
angle.
• Check the quality of the bar code label. Scan a bar code
label that you know scans properly. Compare the
quality of the two bar code labels. You may need to
replace the label that you cannot scan.
• Make sure the bar code symbology is enabled and
configured correctly. Start Intermec Settings and go to
Data Collection > Symbologies for the scanning
device (scanner, virtual wedge) to check and enable
symbologies.
• Make sure the computer application is expecting input
from a bar code. You may need to type this information
instead.
• The scanner may not be turned on or the scanner may
be unable to scan a specific bar code. Run the
ScanDiagnostic application.
The scanner or imager cannot read the The scanner or imager window may be dirty. Clean the
bar code quickly, or the scanning beam window with a solution of mild soap and water. Wipe dry.
seems to be faint or obscured. Do not allow abrasive material to touch the window.
You read a valid bar code label to enter The computer may have decoded the bar code label in
data for your application. The data another symbology. Scan the bar code label again. Make
decoded by the scan module does not sure you scan the entire label.
match the data encoded in the bar
code label.
The input device attached to the Set the Scanner Model command to the specific attached
computer does not work well or read input device. Enable only the bar code symbologies being
bar code labels very quickly. used.

Problems Using the Computer

You can troubleshoot general problems while using the computer.
Before you call Intermec Product Support, look for your problem in
the next table, and try the possible solutions.
Problems Using the Computer

You tap the screen and nothing happens. Align the screen.
You press the Power button and nothing • The battery may be completely drained. Replace or
happens. charge the battery.
• Restart the computer.
The computer appears to be locked up, and • Press the Power button and select Suspend. Press
you cannot enter data. the Power button again to turn the screen back
on.
• Press the Power button and select Reboot.
• Cold boot the computer.
• Reload the firmware.
You rotate the computer and the screen Run the Sensor Calibration application to calibrate
does not respond properly. the accelerometer.
You cannot type a character on the keypad, The orange modifier or green modifier key may be
or you can only type uppercase or lowercase locked.
letters.
Call Product Support

If you are having trouble using your Intermec computer, you can:
• use the troubleshooting tables in this manual to find your problem
and possible solutions.
• visit the Intermec technical knowledge base, Knowledge Central at
intermec.custhelp.com.
If you still need help, you can call Intermec Product Support at:
1-800-755-5505
Before you call Product Support, have this information ready:
• Configuration number (CN) and serial number (SN), printed on a
label inside the battery compartment or shown on the Device
Health dashboard under Information.

• Operating system version

• Power management settings
• Wireless security settings
• Intermec Terminal Emulation (ITE) version and protocol, available
from the ITE main screen.
Or, programming language of your custom application and tools
used to create it.
Most information is available in Intermec Settings.
Locate Your Configuration Number

Before you call Intermec Product Support, you need to know the
configuration number of your computer.
1 Open the Device Health Dashboard:

• Press and then press on the numeric keypad.
• Press on the alphanumeric keypad.
2 In the Dashboard, scroll down and tap Information.
3 Scroll down until you see the Hardware Configuration number.
4 Exit the Device Health Dashboard.
Locate Your Operating System Version

Before you call Intermec Product Support, you need know the
operating system version loaded on your computer.
1 Open the Device Health Dashboard:

• Press and then press on the numeric keypad.
• Press on the alphanumeric keypad.
2 In the Dashboard, scroll down and tap Information.
3 Scroll down until you see the OS Version number.
4 Exit the Device Health Dashboard.

How to Restart the Computer

If the computer or an application locks up, or if the computer does not
respond when you press the Power button, you may need to restart the
computer.
The computer uses the configuration currently saved in flash memory
during the boot process. Try these methods, in order, to restart the
computer:
• Reboot: Restarts the computer and goes through the initialization
process.
• Cold boot: Preserves configuration and network settings, but does
not necessarily save cached disk data, which may result in data loss.
• Clean boot: Completely erases the computer memory, including all
applications and data files, except those in the Flash File Store or
any removable storage.
Reboot the Computer

You may need to restart the computer to correct conditions where an
application stops responding to the system.
• Press the Power button and select Reboot from the menu.
Cold Boot the Computer

If the computer seems to be locked up and does not respond to
keypresses, try a cold boot to reset the operating system.
Note: The computer may also cold boot if you change the battery
while the CN51 is in Suspend mode, or if you do not change the battery
quickly enough when the CN51 is in Hibernate mode.
1 Press and hold the Power button for at least 8 seconds. The
computer turns off.
2 Press the Power button again. The computer cold boots.

Clean Boot the Computer

Caution: A clean boot erases the memory in the mobile computer,
including all applications and data files, with the exception of
those found in the Flash File Store or any removable storage.
If the computer seems to be locked up, try cold booting it. If a cold
boot does not work, use a clean boot to get the computer up and
running for further troubleshooting.
1 Press the Power button for about 2 seconds and then release it. The
Intermec Power Options screen appears.
2 Select Reboot from the menu. The computer reboots.
3 Watch the startup screen. As soon as a white bar appears in the
center of the screen, press and hold the Power button.
If the message Launching OS appears in the white bar before you
press and hold the Power button, the computer does not clean
boot and you must start again with Step 1 after the computer
finishes booting.
4 When the message Release IO Button appears, release the Power
button. The message Enter first key in 20 seconds appears.
5 Press the Space key. The message Enter second key in 6 seconds
appears.
6 Press the Enter key. The message Confirm first key in 6 seconds
appears.
7 Press the Space key. The message Confirm second key in 6
seconds appears.
8 Press the Enter key. The message Cleanboot Confirmed appears,
and the computer continues the clean boot process.

Clean the Computer

To keep the computer in good working order, you may need to clean
the imager window, color camera window, and the touch screen. Clean
the windows and the touch screen as often as needed for the
environment in which you are using the computer. To clean the
computer, use one of these recommended cleaning agents:
• Acetic acid, 10% in water
• Ethyl alcohol, 10% in water
• Mild soap solutions
• 5% to no more than 10% bleach or sodium hypochlorite with water
Caution: There are no user-serviceable parts inside the computer.
Opening the computer will void the warranty and may cause
damage to the internal components.
Note: Intermec recommends that you leave the battery installed when
you clean the computer as described. Leaving the battery installed
helps prevent fluids from entering the computer through the SIM card
and microSD card connectors.
1 Press the Power button to suspend the computer.

2 Dip a clean cloth towel in the cleaning agent and wring out the
excess.
3 Wipe off the imager window, camera lens, and flash area. Do not
allow any abrasive material to touch these surfaces.
4 Wipe dry.
5 Let the computer completely air dry before using again.


A
Specifications
127
Appendix A — Specifications
Physical and Environmental Specifications

This section lists the physical and environmental specifications for the
computer.
Physical Dimensions
Length: 16.5 cm (6.5 in)
Width (at widest part): 7.6 cm (3.0 in)
Depth (at grip): 3.2 cm (1.25 in)
Weight (with battery): 350 g (12.3 oz)
Tumble and Drop Specifications

Tumble Specification: 1,000 (0.5 m) tumbles per IEC 60068-2-32
specification.
Drop Specification: Multiple 1.5 m (5 ft) drops to concrete at
ambient temperature, multiple 1.2 m (4
ft) drops to concrete across the operating
temperature range per MIL-STD 810G.
Power and Electrical Specifications

Operating battery: Rechargeable lithium-ion battery
Backup battery: Supercap supplies 1.5 minutes of bridge
time while replacing the main battery.
Electrical rating: 4,65 V, 3 A
Temperature and Humidity Specifications

Operating temperature: -10 °C to 50 °C (14 °F to 122 °F)
Storage temperature: -20 °C to 70 °C (-4 °F to 158 °F)
Charging temperature: 5 °C to 35 °C (41 °F to 95 °F)
Relative humidity (operating): 20 to 95% non-condensing
Environmental rating: IP54, Category 1

Screen Specifications
• 480 x 800 pixels
• 10.16 cm (4.0 in) transmissive WVGA display
• LCD capable of both portrait and landscape operation
• LED backlight
• Ambient light sensor
Keypad Options
• Alphanumeric keypad
• Numeric keypad
Bar Code Symbologies

• Australia Post* • HanXin
• Aztec* • Infomail
• BPO (British Post 4-state)* • Intelligent Mail
• Canada Post • Interleaved 2 of 5
• Codabar • JapanPost*
• Codablock A • Matrix 2 of 5
• Codablock F • Maxicode*
• Code 11 • Micro PDF417
• Code 39 • MSI
• Code 93 • PDF417*
• Code 128/GS1-128 • Planet*
• DataMatrix* • Plessey
• Dutch Post* • Postnet*
• EAN/UPC • QR Code*
• GS1 Composite* • Standard 2 of 5
• GS1 DataBar Expanded • SwedenPost
• GS1 DataBar Limited • Telepen
• GS1 DataBar Omni-Directional • TLC 39
* These symbologies are only available if your CN51 has an extended range
area imager or a near-far area imager.

EA31 Extended Reading Range

These typical reading distances are measured in an office environment
(250 lux) for the EA31 standard model with Extended Reading Range
activated. Extended Reading Range is enabled by default.

JO

NNNJMT
&"/61$
NNNJMT

NNNJMT
DN

EA31 Extended Reading Range Activated

Symbology Density Minimum Distance Maximum Distance
Code 39 0.125 mm/5 mils 4.50 cm/1.77 in 22.50 cm/8.86 in
0.50 mm/20 mils 6.00 cm/2.36 in 64.00 cm/25.20 in
1 mm/40 mils 12.50 cm/4.92 in 97.50 cm/38.39 in
EAN/UPC 100% 0.33 mm/13 mils 4.50 cm/1.77 in 41 cm/16.14 in

EA31 Minimum Reading Distances

Minimum reading distances are measured in the dark (0 lux).

JO

%BUB.BUSJYNJMT

1%'NJMT

NNNJMT
&"/61$
NNNJMT

NNNJMT
DN


Code 39 0.10 mm/4 mils 8 cm/3.15 in 10 cm/3.94 in
0.13 mm/5 mils 7 cm/2.76 in 13 cm/5.12 in
0.20 mm/8 mils 4 cm/1.57 in 20 cm/7.87 in
0.25 mm/10 mils 3.8 cm/1.5 in 24.5 cm/9.65 in
0.50 mm/20 mils 7 cm/2.76 in 45 cm/17.72 in
1 mm/40 mils 13.5 cm/5.31 in 71.5 cm/28.15 in
EAN/UPC 100% 0.33 mm/13 mils 5 cm/1.97 in 29.5 cm/11.61 in
DataMatrix 0.18 mm/7 mils 7 cm/2.76 in 14 cm/5.51 in
0.25 mm/10 mils 5 cm/1.97 in 20 cm/7.87 in
0.38 mm/15 mils 5.2 cm/2.05 in 29.5 cm/11.61 in

EA31 Minimum Reading Distances (Continued)

PDF417 0.17 mm/6.6 mils 5.8 cm/2.28 in 17.5 cm/6.89 in
0.25 mm/10 mils 4 cm/1.57 in 26.5 cm/10.43 in
0.38 mm/15 mils 4.9 cm/1.93 in 37 cm/14.57 in
EA31 Typical Reading Distances


JO

%BUB.BUSJYNJMT

1%'NJMT

NNNJMT
&"/61$
NNNJMT

NNNJMT
DN



0.13 mm/5 mils 6.5 cm/2.56 in 13.5 cm/5.31 in
0.20 mm/8 mils 4cm/1.57 in 21 cm/8.27 in
0.25 mm/10 mils 3.5 cm/1.38 in 25.5 cm/10 in
0.50 mm/20 mils 6.5 cm/2.56 in 49 cm/19.29 in
1 mm/40 mils 12.5 cm/4.92 in 90 cm/35.43 in
EAN/UPC 100% 0.33 mm/13 mils 4.5 cm/1.77 in 30.5 cm/12.01 in
DataMatrix 0.18 mm/7 mils 6.5 cm/2.56 in 15 cm/5.91 in
0.25 mm/10 mils 4.5 cm/1.77 in 21 cm/8.27 in
0.38 mm/15 mils 4.7 cm/1.85 in 31 cm/12.20 in
PDF417 0.17 mm/6.6 mils 5 cm/1.97 in 18.2 cm/7.17 in
0.25 mm/10 mils 3.7 cm/1.46 in 27.5 cm/10.83 in
0.38 mm/15 mils 4.5 cm/1.77 in 40 cm/15.75 in


These typical reading distances are measured in an office environment
(250 lux) for the EA30 standard model with Extended Reading Range
activated. Extended Reading Range is enabled by default.

JO

NNNJMT
&"/61$
NNNJMT

NNNJMT
DN


0.50 mm/20 mils 7.00 cm/2.76 in 62.50/24.61 in
1 mm/40 mils 14.50 cm/5.71 in 97.50 cm/38.39 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 40 cm/15.75 in



JO

%BUB.BUSJYNJMT

1%'NJMT

NNNJMT
&"/61$
NNNJMT

NNNJMT
DN


0.13 mm/5 mils 8 cm/3.15 in 14 cm/5.51 in
0.50 mm/20 mils 7 cm/2.76 in 45 cm/17.72 in
1 mm/40 mils 9.5 cm/3.74 in 62 cm/24.41 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 31.5 cm/12.4 in
DataMatrix 0.18 mm/7 mils 8 cm/3.15 in 15.5 cm/6.1 in
0.25 mm/10 mils 6.5 cm/2.56 in 21.5 cm/8.46 in
0.38 mm/15 mils 5.5 cm/2.17 in 31.5 cm/12.4 in
PDF417 0.25 mm/10 mils 5.5 cm/2.17 in 25 cm/9.84 in
0.38 mm/15 mils 7 cm/2.76 in 34 cm/13.39 in



JO

%BUB.BUSJYNJMT

1%'NJMT

NNNJMT
&"/61$
NNNJMT

NNNJMT
DN


0.13 mm/5 mils 8 cm/3.15 in 14.5 cm/5.71 in
0.50 mm/20 mils 6.5 cm/2.56 in 50 cm/19.69 in
1 mm/40 mils 9.5 cm/3.74 in 75 cm/29.53 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 34 cm/13.39 in
DataMatrix 0.18 mm/7 mils 7.5 cm/2.95 in 16.5 cm/6.5 in
0.25 mm/10 mils 6 cm/2.36 in 23 cm/9.06 in
0.38 mm/15 mils 5.5 cm/2.17 in 34.5 cm/13.58 in
PDF417 0.25 mm/10 mils 5.5 cm/2.17 in 26 cm/10.24 in
0.38 mm/15 mils 6.5 cm/2.56 in 37 cm/14.57 in

B
Keypads and Keystrokes
137
Appendix B — Keypads and Keystrokes
Standard Characters
Use the following tables to learn how to enter standard and other
available characters and functions with the keypad. If there is no
sequence of keystrokes for a particular character or function, it is only
available through the soft input panel (SIP), which you can access by
tapping the keyboard icon on the touch screen.
Note: You can only enter “*” and “#” characters in the phone or
contacts applications.
CN51 Keypads and Keystrokes

CN51 Alphanumeric Characters
Character Numeric Keypad QWERTY Keypad
a
c2 A
b
c22 B
c
c222 C
d
c3 D
e
c33 E
f
c333 F
g
c4 G
h
c44 H
i
c444 I
j
c5 J
k
c55 K
l
c555 L
m
c6 M
CN51 Alphanumeric Characters (Continued)

n
c66 N
o
c666 O
p
c7 P
q
c77 Q
r
c777 R
s
c7777 S
t
c8 T
u
c88 U
v
c888 V
w
c9 W
x
c99 X
y
c999 Y
z
c9999 Z
A
c12 ]A
B
c122 ]B
C
c1222 ]C
D
c13 ]D
E
c133 ]E
F
c1333 ]F
G
c14 ]G


H
c144 ]H
I
c1444 ]I
J
c15 ]J
K
c155 ]K
L
c1555 ]L
M
c16 ]M
N
c166 ]N
O
c1666 ]O
P
c17 ]P
Q
c177 ]Q
R
c1777 ]R
S
c17777 ]S
T
c18 ]T
U
c188 ]U
V
c1888 ]V
W
c19 ]W
X
c199 ]X
Y
c1999 ]Y
Z
c19999 ]Z
0
0 b


1
1 bY
2
2 bU
3
3 bI
4
4 bH
5
5 bJ
6
6 bK
7
7 bB
8
8 bN
9
9 bM
CN51 Characters and Functions

To Enter Numeric Keypad QWERTY Keypad
@ (at symbol) N/A
bQ
& (ampersand) N/A
bS
* (asterisk)
* bC
: (colon) N/A
bD
, (comma)
c# bX
$ (dollar) N/A
bE
! (exclamation) N/A
bO
- (hyphen)
b* bG
% (percent) N/A
bR
CN51 Characters and Functions (Continued)

To Enter Numeric Keypad QWERTY Keypad
. (period)
. .
+ (plus)
b# bT
# (pound)
# bV
? (question mark) N/A
bA
‘ (apostrophe) N/A
bZ
Backslash
c* bP
Forward Tab
j j
Backspace
{ {
Up Arrow
u u
Down Arrow
d d
Left Arrow
l l
Right Arrow
r r
CapsLock
c1 b]]
Enter
e e
Shift
b or c b or ]
Space
c0 s
Esc
| |
Intermec Dashboard
m m

Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
© 2013 Intermec Technologies
Corporation. All rights reserved.
CN51 Mobile Computer User Manual
*935-077-001*
P/N 935-077-001

Intermec cn51 Windows Embedded Handheld 6 5 Users Manual 775642

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CN51

ii CN51 Mobile Computer User Manual

1 About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CN51 Mobile Computer User Manual iii

Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2 About the User Interface and Intermec Applications . . . . . . . . . . 27

About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3 Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configure Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

How to Add and Switch Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

iv CN51 Mobile Computer User Manual

How to Take Pictures and Record Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

How To Read Bar Codes With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

How to Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

6 Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

CN51 Mobile Computer User Manual v

About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

7 Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

vi CN51 Mobile Computer User Manual

8 Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . .113

About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

B Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

CN51 Mobile Computer User Manual vii

Before You Begin

A caution alerts you to an operating procedure, practice,

Note: Notes either provide extra information about a topic or contain

Global Services and Support

CN51 Mobile Computer User Manual ix

Who Should Read This Manual

x CN51 Mobile Computer User Manual

3 Using the Products menu, navigate to your product page. For

CN51 Mobile Computer User Manual xi

xii CN51 Mobile Computer User Manual

This chapter introduces the CN51 Mobile Computer with

About the CN51 Mobile Computer

2 CN51 Mobile Computer User Manual

CN51 Front View

CN51 Back View

CN51 Mobile Computer User Manual 3

About Language Provisioning

About the Battery

Contact your Intermec representative for replacement batteries.