June 2023 - Present: Linkedin
June 2023 - Present: Linkedin
June 2023 - Present: Linkedin
com|LinkedIn
WORK EXPERIENCE
ASSOCIATE PRODUCT MANAGER, SHIPROCKET Gurugram, India July 2022 – May 2023
Managed 3+ products across logistics, third party insurance and customer support at shipRocket, a Series E startup valued at over $1.3B, providing an
all-in-one logistics solution for D2C retailers
● Led a team of 5+ engineers and set the product direction for “SR Care”, a SaaS tool to help Shiprocket sellers interact with their customers in the
most efficient way possible
● Independently conducted customer interviews for 50+ Shiprocket sellers to understand market needs and ideate an MVP for a ready to ship
product
● Oversaw development of a new feature for providing third party insurance to major players in the logistics industry, estimating an increase in
monthly revenue by INR 18 Lakhs
● Executed marketing activities with Business POCs to grow product revenue and achieve success metrics leading to successful conversion of multiple
customer accounts, increasing adoption rates by approximately ~5%
● Spearheaded the development of new features to enable tracking of shipments, leading a team of 10+ engineers
● Worked closely with engineering to stabilize the current system, increasing customer satisfaction rates by 20%
● Implemented “State-Machine”, a set of rules based on which order tracking works, improving stability in the journey of a shipment in terms of
visibility to the end customer and dependency of other teams on tracking events
BUSINESS ANALYST INTERN, A.T. KEARNEY Gurugram, India Jan 2021– Jun 2021
Worked with a team of senior consultants on an EBITDA enhancement project for a leading textile and apparel player in India
● Program managed 15+ initiatives across store expansion, like-to-like exclusive business outlet sales growth, indirect distribution channel growth
for 3 major brands
● Conducted a lead time analysis, benchmarking client numbers with other major players in the industry. Led expert calls to further understand
the industry’s scenario in outsourcing of weaving and in-house production of fabric
● Developed a sell through analysis model to track progress of like-to-like exclusive business outlet sales growth
● Performed a market mapping exercise, identifying coverage gaps by leveraging data from external agencies, increasing business outlet coverage
by ~25% for 3 major brands
SKILLS
Agile Methodologies, Scrum, Wireframing, User stories, Product Vision, Product Roadmap, Sprint Planning, Python, Numpy, Pandas, MongoDB Compass,
SQL, Postman, Figma, Metabase, Mixpanel, Google Analytics, Microsoft Excel, Microsoft Office, Jira, Confluence
EDUCATION
2018-2022 Bachelor of Technology, Civil Engineering Punjab Engineering College (PEC), Chandigarh, India 8.04/10 (CGPA)