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    Daikin Case Study

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    A large European manufacturing company was facing challenges with ensuring on-time delivery across its global supply chain due to inefficient business processes. The company's existing scheduling tool did not provide alerts or enable parallel SAP processes. The company implemented Redwood Business Process Automation to more effectively manage its SAP environment. This reduced overnight processing time from 11 to 6 hours and improved customer service by automating operations between field and headquarters. The automation freed up staff time and brought systems under better control.

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    Daikin Case Study

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    scribd2.com
    40 views1 page
    A large European manufacturing company was facing challenges with ensuring on-time delivery across its global supply chain due to inefficient business processes. The company's existing scheduling tool did not provide alerts or enable parallel SAP processes. The company implemented Redwood Business Process Automation to more effectively manage its SAP environment. This reduced overnight processing time from 11 to 6 hours and improved customer service by automating operations between field and headquarters. The automation freed up staff time and brought systems under better control.

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    A large European manufacturing company was facing challenges with ensuring on-time delivery across its global supply chain due to inefficient business processes. The company's existing scheduling tool did not provide alerts or enable parallel SAP processes. The company implemented Redwood Business Process Automation to more effectively manage its SAP environment. This reduced overnight processing time from 11 to 6 hours and improved customer service by automating operations between field and headquarters. The automation freed up staff time and brought systems under better control.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    40 views1 page

    Daikin Case Study

    Uploaded by

    scribd2.com
    A large European manufacturing company was facing challenges with ensuring on-time delivery across its global supply chain due to inefficient business processes. The company's existing scheduling tool did not provide alerts or enable parallel SAP processes. The company implemented Redwood Business Process Automation to more effectively manage its SAP environment. This reduced overnight processing time from 11 to 6 hours and improved customer service by automating operations between field and headquarters. The automation freed up staff time and brought systems under better control.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Manufacturer accelerates supply chain

    processing time with automation


    Region
    Europe

    Business Challenge Solution


    Industry ▪ Ensure end-to-end delivery of its mission-critical supply, ▪ Redwood Business Process Automation –
    Manufacturing – production, distribution, and logistics related business Workload Edition
    Durables processes

    ▪ Native component content management system (CCMS)


    scheduling tool did not provide alert notification or enable SAP
    Size processes to run in parallel
    €2.1 billion in worldwide
    ▪ Needed an automation solution that could more effectively
    sales; 80,000 global manage its SAP ERP environment
    employees
    Results
    ▪ Immediately reduced overnight processing time from 11 to 6 hours
    ▪ Improved customer service as staff could get straight to fulfilling
    customer product orders and other logistics requirements rather than
    having to deal with issues caused by process failures
    ▪ Automated and coordinated operations between the field and
    company headquarters.

    “
    Redwood has automated our most critical everyday processes. We and our outsourcing partner can focus on building a
    more streamlined automated environment, bringing more of our systems under control. This has enabled us to improve
    our partner-facing processes and reduce background processing time by 45 percent.”

    Kristien Gruwier, Analyst-Programmer at Daikin


    1

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