Nageswar Rao
Nageswar Rao
Nageswar Rao
CAREER OBJECTIVE
To obtain a good position in an industry this helps me to evolve continuously by acquiring
knowledge and professional skills for the mutual benefits of the industry and myself.
SUMMARY
• Last 2 years working at Green torque Kuwait as Technical support Engineer since Jan ‘2019 to
Jan 2021.
• Intern Key Groups Solutions India.
PROFILE
Technical support Engineer with more than 3 years of increasing responsibilities in technical
leadership, computer technology, and business –critical management. Expertise in networking
concepts, TCP/IP protocol, and network security, knowledge of firewall setup and administration,
VPN, bandwidth management, and quality of service. Proven diagnostic abilities with attention to
detail and ability to work effectively in a fast-paced environment.
SCHOLASTICS
• Bachelor Of Technology in Computer science Engineering form Sathyabama university
Chennai
(2013-2017), Tamil Nadu.
• Intermediate from Board of Intermediate Education (2011-2013), Andhra Pradesh.
• High School from Board of Secondary Education (2010-2011), Andhra Pradesh.
PROFESSIONAL ENHANCEMENTS
• CCNA Routing & Switching Certified
• CCNA Security
• Sophos XG and Fortigate Firewall
• Microsoft Certified Solution Expert
PROFESSIONAL EXPERIENCE
Green torque, Kuwait Last 2 years Working since Jan-2019, 2021
Technical support Engineer
• Primary responsibilities are managing and maintaining networks of Internet Data Center and
monitoring Networking devices.
• Maximizing network performance by monitoring performance, troubleshooting network
problems and scheduling upgrades.
• Upgrading data network equipment to the latest stable firmware releases. The configuration
of routing and switching equipment.
• Troubleshooting issue related to NAT, URL Filtering, APP Filtering, SSL VPN, IPS, and VPN
in Firewall and forcepoint proxy.
• Troubleshoot & Configure Various Firewall Policies.
• Monitoring and coordinating with field engineer in case of link failure or Hardware issues.
• Providing support to install all kind of network devices installation.
• Upgrading and backups of router and firewall configuration files
• Designing and setting complete LAN for Green Torque Kuwait site.
• Black listing and White listing of web URL on Firewall.
• Review Firewall rule conflicts, unused rules and misconfigurations and clean up.
• Creating file systems, Partition and managing disk space.
• Managing network devices: switches ,routers,firewall,wireless access points.
• Troubleshooting of Hardware related problems – Server, Network equipment, Operating
Systems.
• Configured SSL VPN for clients as well as employees.
• Configured full tunnel and half tunnel VPNs for based on project wise.
• Maintaining and upgrading Network Topology if any changes.
• Good knowledge on racks and server’s setup if any new network devices purchases.
• Good experience if any request comes to shift data center to one location to other locations.
• Monitoring the networking devices and servers.
• Configurations of Cisco IP Routing which includes static and dynamic routing protocol.
• Configuration outlook for customers as well as employees.
• Worked on Zkteco biometric devices and CCTV Camera installation.
• Worked on operating systems like Windows, Linux and Mac.
• VMs backup and restore on ESXI servers.
• Worked on FTP, SFTP, DHCP, DNS, HTTP, HTTPS services.
• Raising internal change management request for the changes for the network.
• Providing remote and on-site support to our customers.
• Installing windows os like 7,8,10 all kind of laptops and desktops.
• Installing server os 2012, 2016.
• Pc hardware troubleshooting blue screen.
• Using Veeam backup software taking back of all vms.
TECHNICAL SKILLS
Security
Firewall
• Understanding the customer requirements and installing the firewall and its policy’s.
• Good knowledge and implementation of Site-To-Site VPN.
• Understanding of IPSEC and SSL VPN
• Understanding of various flavours of VPN like site to site ,Remote Access VPN, and SSL
VPN.
Antivirus software
• Bitdefender
• Sophos
• Kaspersky
Virtualization
• ESXi
• VMWare
Firewalls
• Sophos XG
Fortinet
Servers
• Dell poweredge and hp proliant dl series and synology configuration and hardware
replacement like motherboard and HDD and SSD and upgrading RAM.
PERSONAL PROFILE
• Juggling
• Listening Music
PERSONAL PROFILE
• Marital Status : Single
• D.O.B : 30/07/96
• Nationality : Indian
• Personal Qualities : Friendly, Assiduous
• Language proficiency : English, Telugu & Hindi, Tamil
• Present Address : Farwaniya block-1,Kuwait.
DECLARATION
I hereby confirm that the above mentioned details are truly stated correct up to my knowledge.