OWNER’S MANUAL

WASHING MACHINE
Before beginning installation, read these instructions carefully. This will
simplify installation and ensure that the product is installed correctly
and safely. Leave these instructions near the product after installation
for future reference.

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TABLE OF CONTENTS This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS.............................................................4
IMPORTANT SAFETY INSTRUCTIONS...........................................................4

INSTALLATION..............................................................................9
Parts...................................................................................................................9
Accessories........................................................................................................9
Specifications...................................................................................................10
Installation Place Requirements...................................................................... 11
Connecting the Supply Hose...........................................................................12
Installing the Drain Hose..................................................................................14
Leveling the Appliance.....................................................................................16
Assembling the Anti-Rat Cover (Optional).......................................................16

OPERATION.................................................................................17
Using the Appliance.........................................................................................17
Sorting Laundry................................................................................................18
Adding Cleaning Products...............................................................................19
Control Panel...................................................................................................21
Washing Programme.......................................................................................23
Option Programme...........................................................................................25
Manual Washing..............................................................................................27
Special Functions.............................................................................................28

SMART FUNCTIONS...................................................................29
LG SmartThinQ Application.............................................................................29
Smart Diagnosis...............................................................................................32

MAINTENANCE............................................................................33
Cleaning the Washing Machine.......................................................................33
Cleaning the Water Inlet Filter..........................................................................34
Cleaning the Drain Pump Filter (Optional).......................................................34
Care in Cold Climates......................................................................................35

TROUBLESHOOTING.................................................................36
Diagnosing Problems.......................................................................................36
Error Messages................................................................................................40

WARRANTY..................................................................................42
SAFETY INSTRUCTIONS EN

The following safety guidelines are intended to prevent unforeseen

risks or damage from unsafe or incorrect operation of the
appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.

This symbol is displayed to indicate matters and

operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.

CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:

Children in the Household

This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not
play with the appliance.

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Installation
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Tighten the drain hose to avoid separation.
• If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.
• Make sure the plug is completely pushed into the outlet.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, or rain or
temperatures below freezing.
• Ventilation openings must not be obstructed by a carpet.
• Do not plug the appliance into multiple socket outlets or extension
power cable.
• This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed and
grounded in accordance with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• Do not modify the power cord provided with the appliance.

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Operation
• Do not use a sharp object like drill or pin to press or separate an
operation unit.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not put animals, such as pets into the appliance.
• Do not leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury.
• Use new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• Turn off water taps to relieve pressure on hoses and valves and
to minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they may need replacement after 5 years.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as waxes, wax removers, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, petrol, spot removers, turpentine,
vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can
cause fire or explosion.
• In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from children.
• Do not touch the power plug or the appliance controls with wet hands.
• Do not bend the power cable excessively or place a heavy object on
it.
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• Do not put your hand, foot or anything under the washing machine
while the washing machine is in operation.
• The hands shall not be inserted into running water-extracting drum.
• Make sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.
• If, during spinning, opening the door does not stop the drum within
about 15 seconds, immediately discontinue operating the appliance
and contact your dealer or LG Electronics service centre.
• Do not use a plug socket and wiring equipment for more than their
rated capacity.
• When the air temperature is high and the water temperature is low,
condensation may occur and thus wet the floor.
• Wipe off dirt or dust on the contacts of the power plug.
• Under certain conditions hydrogen gas may be produced in a water
heater that has not been used for two weeks or more. Hydrogen
gas can be explosive under these circumstances. If the HOT water
has not been used for two weeks or more, prevent the possibility
of damage or injury by turning on all Hot water taps and allowing
them to run for several minutes. Do this before using any electrical
appliance which is connected to the HOT water system. This simple
procedure will allow any built-up hydrogen gas to escape. Since the
gas is flammable, do not smoke or use an open flame or appliance
during this process.

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Maintenance
• Remove the power plug when you clean the appliance.
• Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket outlet.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.

Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.

For One Valve Model

• Do not connect to hot water supply.

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INSTALLATION EN

Parts

1 Door
2 Tempered Glass
3 Dispenser Drawer
4 Bleach Dispenser
5 Drum
6 Leveling Feet
7 Drain hose
8 Water Supply Hose

• Appearance and specifications may change without notice to improve the quality of the product.

Accessories

or or or Tie strap (Optional)

2 water supply hoses Drain hose Anti-rat cover Screw for Anti-rat cover
(Hot + Cold) (Optional) (Optional)

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Specifications
TH2112DSAL
Model TH2113DSAK
TH2112DSAB
Power Supply 220 V~, 50 Hz
Size 540 mm (W) x 540 mm (D) x 945 mm (H)
Product Weight 38 kg
Allowable Water Pressure 30 - 800 kPa

Max. Capacity 12 kg 13 kg
• Appearance and specifications may change without notice to improve the quality of the product.
• Capacity is the maximum mass of dry cloth in kilograms.

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Installation Place • If it is impossible to avoid positioning the

appliance next to a gas cooker or coal burning
Requirements stove, an insulation (85x60 cm) covered with
aluminum foil on the side facing the cooker
or stove must be inserted between the two
Location appliances.
• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of
the electronic control unit may be impaired at
temperatures below freezing point.
• Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of
a breakdown.
• If the appliance is delivered in winter and
10 cm 2 cm 2 cm temperatures are below freezing, place the
appliance at room temperature for a few hours
Level floor : Allowable slope under the entire before putting it into operation.
appliance is 1°.
Power outlet : Must be within 1.5 meters of either WARNING
side of the location of the appliance. • This equipment is not designed for maritime
• Do not overload the outlet with more than one use or for use in mobile installations such as
appliance. caravans, aircraft etc.
Additional Clearance : For the wall, 10 cm: rear/2
cm: right & left side.
• Do not place or store laundry products on top of Electrical Connection
the appliance at any time. These products may • Do not use an extension cord or double adapter.
damage the finish or controls.
• Always unplug the appliance and turn off the
water supply after use.
WARNING • Connect the appliance to an earthed socket in
• The plug must be plugged into an appropriate accordance with current wiring regulations.
outlet that is properly installed and grounded in • The appliance must be positioned so that the
accordance with all local codes and ordinances. plug is easily accessible.
• Repairs to the appliance must only be carried
out by qualified personnel. Repairs carried out
Positioning by inexperienced persons may cause injury
• Install the appliance on a flat hard floor. or serious malfunctioning. Contact your local
service centre.
• Make sure that air circulation around the
appliance is not impeded by carpets, rugs, etc.
• Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.

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Connecting the Supply Connecting Hose to Water Tap

Hose
Connecting Screw-Type Hose to Tap
• Before connecting the water supply hose to the with Thread
water tap, check the hose type and then choose
the correct instruction. Screw the hose connector onto the water supply
• The water supply hose supplied may vary from tap.
country to country. Make sure to connect the
blue supply hose to the COLD water tap, and
the orange supply hose to the HOT water tap.
• Water supply pressure must be between 30 kPa
and 800 kPa (0.3 - 8.0 kgf / cm²).
• Do not overtighten the water supply hose.
• If the water supply pressure is more than
800 kPa, a decompression device should be
installed.
• Periodically check the condition of the hose and
replace the hose if necessary.
Connecting Screw-Type Hose to Tap
Checking the Rubber Seal on the Without Thread
Supply Hose
1 Loose the four fixing screws.
Two rubber seals are supplied with the water
supply hoses. They are used for preventing Upper Rubber
water leaks. Make sure the connection to taps is connector seal
sufficiently tight.

Fixing screw
Hose connector
Rubber seal 2 Remove the guide plate if the tap is too large
to fit the adapter.

Guide plate

Hose connector
Rubber seal

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3 Push the adapter onto the end of the tap 2 Remove the guide plate if the tap is too large
so that the rubber seal forms a watertight to fit the adapter.
connection. Tighten the four fixing screws.
Guide plate

4 Push the supply hose vertically upwards 3 Push the adapter onto the end of the tap
so that the rubber seal within the hose can so that the rubber seal forms a watertight
adhere completely to the tap and then tighten connection. Tighten the four fixing screws and
it by screwing it to the right. the adapter ring plate.

Plate

Supply
hose 4 Pull the connector latch plate down, push the
supply hose onto the adapter, and release the
connector latch plate. Make sure the adapter
locks into place.
Connecting One Touch Type
Hose to Tap Without Thread
Latch plate
1 Unscrew the adapter ring plate and loose the
four fixing screws.

Ring plate NOTE

• After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.) in the
water lines. Let the water drain into a bucket,
and check the water temperature.

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Connecting Hose to Appliance Installing the Drain Hose

Attach the hot water line to the hot water inlet on Before connecting the drain hose, check your drain
the back of the washing machine. Attach the cold hose model and choose the correct instruction.
water line to the cold water inlet on the back of the
washing machine.
Pump Model
• The drain hose should not be placed higher than
120 cm above the floor. Water in the washing
machine may not drain or may drain slowly.
• Securing the drain hose correctly will protect the
floor from damage due to water leakage.
• If the drain hose is too long, do not force it
back into the washing machine. This will cause
abnormal noise.
NOTE • When installing the drain hose to a sink, secure
• After completing connection, if water leaks from it tightly with string.
the hose, repeat the same steps. Use the most
conventional type of tap for the water supply.
In case the tap is square or too big, remove
the guide plate before inserting the tap into the
adaptor.

Laundry tub
Hose
retainer

0.9 - 1.2 m
Tie strap
0.9 - 1.2 m

NOTE
• The discharge height should be approximately
0.9 - 1.2 m from the floor.

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Non-pump Model Positioning the Drain Hose

1 Push the elbow hose toward the body of the • The length of the drain hose should not exceed
washing machine. 3 m.
• Do not place the drain hose on a threshhold of
6 cm or more.
max. 3 m

max. 6 cm

• Make sure the drain hose is not kinked.

2 To change the direction of the hose, pull out
the elbow hose and change the direction.
Repeat Step 1.

• The outlet of the drain hose should not be

submerged in water.
• Make sure the drain hose is not kinked.

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Leveling the Appliance Assembling the Anti-Rat

If the floor is uneven, turn the adjustable feet as Cover (Optional)
required (Do not insert pieces of wood etc. under
Insert the Anti-Rat cover to the assembling hole
the feet). Make sure that all four feet are stable
from the front or back of the washing machine.
and resting on the floor and then check that the
appliance is perfectly level.
Type 1

Diagonal Check
Type 2
When pushing down the edges of the appliance
top plate diagonally, the appliance should not
move up and down at all (Check both directions). If
the appliance rocks when pushing the machine top
plate diagonally, adjust the feet again.

NOTE
• Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
• If the washing machine is installed on a raised
platform, it must be securely fastened in order to
eliminate the risk of falling off.
• If the washing machine is installed on a uneven,
weak or tilted floor causing excessive vibration,
spin failure or “UE” error can occur. It must be
placed on a firm and level floor to prevent spin
failure.

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OPERATION EN

Using the Appliance 4 Choose the desired wash programme.

Before the first wash, select a washing programme • Press the Program button repeatedly until
(Normal, add a half load of detergent), allow the the desired programme is selected.
washing machine to wash without clothing. This
will remove residue and water from the drum that
may have been left during manufacturing.
1 Sort laundry and load items.
• Sort laundry by fabric type, soil level, colour
and load size as needed. Open the door
and load items into the washing machine.
5 Begin programme.
• Press the START/PAUSE button to
begin the programme. The washing
machine will agitate briefly without water
to measure the weight of the load. If the
START/PAUSE button is not pressed within
60 minutes, the washing machine will shut
off and all settings will be lost.

2 Add cleaning products and/or detergent and

softener.
• Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate
areas of the dispenser. 6 End of programme.

3 Turn on the washing machine. • When the programme is finished, a melody

will sound. Immediately remove your
• Press the POWER button to turn on the clothing from the washing machine to
washing machine. reduce wrinkling.

NOTE
• The Auto Restart function allows the programme
to restart by itself in case of power failure. lt
resumes from the stage where it stopped.

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Sorting Laundry 3 Caring before loading.

• Combine large and small items in a load.
1 Look for a care label on your clothes.
Load large items first.
• This will tell you about the fabric content of
your garment and how it should be washed. • Large items should not be more than half
the total wash load. Do not wash single
• Symbols on the care labels. items. This may cause an unbalanced load.
Add one or two similar items.
[Wash temperature]
• Check all pockets to make sure that they
[Normal machine wash] are empty. Items such as nails, hair clips,
matches, pens, coins and keys can damage
[Permanent press] both your washing machine and your
clothes.
[Delicate]

[Hand wash]

[Do not wash]

2 Sorting laundry. • Close zippers, hooks and strings to make

sure that these items don’t snag on other
• To get the best results, sort clothes into
clothes.
loads that can be washed with the same
wash cycle.
• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto
• Different fabrics need to be washed at
stains to help lift dirt.
varying temperatures and spin speeds.

• Always sort dark colours from pale colours

and whites. Wash separately as dye and lint CAUTION
transfer can occur causing discolouration of • Do not wash or spin any item labeled or known
white and pale garments. If possible, do not to be water-proof or water-resistant, even if the
wash heavily soiled items with lightly soiled product care label on the item permits machine
ones. washing. Failure to follow these instructions
could result in severe damage to your laundry,
− Soil (Heavy, Normal, Light) : your washing machine and/or property damage
Separate clothes according to amount of as a result of abnormal vibration of the washing
soil. machine.
− Colour (White, Lights, Darks): − Examples of water-proof or water-resistant
Separate white fabrics from coloured items include certain mattress pads, mattress
fabrics. covers, rain gear, camping gear, skiing
− Lint (Lint producers, Collectors): apparel, outdoor gear and similar items.
Wash lint producers and lint collectors
separately.

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Adding Cleaning Products NOTE

• Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or
Detergent Dosage odour.
• Detergent should be used according to the • Full load : According to manufacturer’s
instruction of the detergent manufacturer and recommendation.
selected according to type, colour, soiling of the • Part load : 3/4 of the normal amount
fabric and washing temperature.
• Minimum load : 1/2 of full load
• If too much detergent is used, too many suds
can occur and this will result in poor washing
results or cause heavy load to the motor.
Adding Detergent
• If you wish to use liquid detergent follow
the guidelines provided by the detergent • Follow the detergent package directions.
manufacturer. Using too little detergent is a common cause of
• You can pour liquid detergent directly into the laundry problems. Use more detergent if you
main detergent drawer if you are starting the have hard water, large loads, greasy or oily soils
cycle immediately. or lower water temperature.
• Do not use liquid detergent if you are using • Soap flakes or granulated soap powders should
Time Delay, or if you have selected not be used in your washing machine. When
Pre Wash+Normal, as the liquid may harden. washing woolens, remember to use detergent
suitable for washing woolens.
• If too many suds occur, reduce the detergent
amount.
• Detergent usage may need to be adjusted for
water temperature, water hardness, size and
soil level of the load. For best results, avoid
oversudsing.
• Refer to the label of the clothes, before
choosing the detergent and water temperature.
• When using the washing machine, use
designated detergent for each type of clothing NOTE
only:
• Too much detergent, bleach or softener may
− General powdered detergents for all types cause an overflow.
of fabric
− Powdered detergents for delicate fabric
− Liquid detergents for all types of fabric or
designated detergents only for wool
• For better washing performance and whitening,
use detergent with the general powdered
bleach.
• Detergent is flushed from the dispenser at the
beginning of the cycle.
• Dilute liquid detergent with water and pour into
the drum, start the cycle.
• Using liquid detergent without diluting, or leaving
laundry for a long time after pouring diluted
liquid detergent into the drum might cause
damage, bleaching or discoloration of cloth.

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Adding Fabric Softener Adding Liquid Bleach

• Do not exceed the maximum fill line. Overfilling • Check clothing care label for special instructions
can cause early dispensing of the fabric and separate the laundry to be bleached.
softener, which may stain clothes. Close the • Dilute liquid chlorine bleach.
dispenser drawer slowly.
• Measure the recommended amount of liquid
bleach carefully following instructions on the
bottle.
• Before starting the washing machine, pour the
measured amount of bleach directly into the
bleach dispenser. Avoid splashing or overfilling.
Powdered bleach should be mixed with water
before being poured into the dispenser.

• Do not leave the fabric softener in the detergent

drawer for more than 2 days (Fabric softener
may harden).
• Softener will automatically be added during the
last rinse cycle.
• Do not open the drawer when water is being
supplied.
• Solvents (benzene, etc.) should not be used.

NOTE NOTE
• Never pour undiluted liquid bleach directly onto
• Do not pour fabric softener directly on the
clothes or into the wash basket. This may cause
clothes.
change of color or damage the laundry.
• Do not pour powdered bleach into the bleach
dispenser.

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Control Panel
For Steam Models

1 POWER Button 3 Program Button

• Press the POWER button to turn the • Programmes are available according to
washing machine on. laundry type.
• The appliance will automatically turn off • Lamp will light up to indicate the selected
once a certain time has passed after the programme.
wash has completed.
4 Option Button
2 START/PAUSE Button • Press buttons to select the desired
• Press the START/PAUSE button to start options.
the wash cycle or pause the wash cycle.
• If a temporary stop of the wash cycle is 5 Display
needed, press the START/PAUSE button. • The display shows the settings, estimated
time remaining, options, and status
NOTE messages. When the product is turned
on, the default settings in the display will
• For customer safety, the door will be
illuminate.
locked automatically during operation.
If there are additional laundry to put in, • The process lamp will remain prior to it
press START/PAUSE to unlock. beginning. The process lamp will blink
during that process, and the lamp will then
• Press START/PAUSE button again to
turn off when that process has completed.
resume operation.

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For Non-Steam Models

1 POWER Button 3 Program Button

• Press the POWER button to turn the • Programmes are available according to
washing machine on. laundry type.
• The appliance will automatically turn off • Lamp will light up to indicate the selected
once a certain time has passed after the programme.
wash has completed.
4 Option Button
2 START/PAUSE Button • Press buttons to select the desired
• Press the START/PAUSE button to start options.
the wash cycle or pause the wash cycle.
• If a temporary stop of the wash cycle is 5 Display
needed, press the START/PAUSE button. • The display shows the settings, estimated
time remaining, options, and status
NOTE messages. When the product is turned
on, the default settings in the display will
• For customer safety, the door will be
illuminate.
locked automatically during operation.
If there are additional laundry to put in, • The process lamp will remain prior to it
press START/PAUSE to unlock. beginning. The process lamp will blink
during that process, and the lamp will then
• Press START/PAUSE button again to
turn off when that process has completed.
resume operation.

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Washing Programme Allergy Care (for steam models)

Wash cycles are designed for the best wash This programme is a powerful, high temperature
performance for each type of load. Select the programme designed specifically to reduce certain
programme that best matches the load contents allergens.
for maximum wash performance and fabric care. • Stains that can be easily removed with this
Press the Program button to select the desired programme are milk, blood, sebum, egg.
programme. When you select a wash programme, • If only cold water is connected, it takes longer
the light for the corresponding wash programme laundry time as heating time lengthens.
will turn on.
• While heating, there might be water drops at the
glass of the door due to humidity differences.
Normal Wipe it after laundry as this is normal
Use this programme to wash normal loads. phenomenon.
The built-in sensor detects the size of the • Be careful as the exterior of the machine is hot
load, calculating wash, rinse and, spin settings by heating.
accordingly. • Due to higher water temperatures used, this
• If water or wet laundry is already in the drum programme is not recommended for wool, silk,
before starting, the water level will be increased. leather, or any other delicates or temperature
• For lightweight bulky loads, the water level may sensitive items.
be too low and should be increased manually. • This programme’s recommended laundry
amount is under 2.5 kg.

Whitening (for steam models)

Smart Rinse
Use this programme to remove stains efficiently.
Water will be heated up to about 40 °C under this Use this programme to increase rinsing
programme for the best washing result. performance. This would include underwear and
• This programme uses more warm water baby clothes. If someone has sensitive skin or skin
than other programmes as it has higher set trouble, use this programme.
temperature for heating.
• Stains that can be easily removed with this
programme are coffee, soda, juice, soy sauce Quick Wash
etc. Use this programme to wash lightly soiled clothes
• If only cold water is connected, it takes longer for a short time.
laundry time as heating time lengthens. • This programme’s recommended laundry
• While heating, there might be water drops at the amount is under 2.5 kg.
glass of the door due to humidity differences.
Wipe it after laundry as this is normal
phenomenon.
Towels
• Be careful as the exterior of the machine is hot
by heating. Use this programme to wash bath towels,
bathrobes, hand towels etc.
• This programme’s recommended laundry
amount is under 3.5 kg. • To wash bulky loads, increase the water level
manually to reduce linting and detergent
residue.

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Pre Wash+Normal Delicates

Use this programme to pretreat immediate stain Use this programme to wash delicate fabrics such
without handwash. It is necessary for clothes as lingerie and woolens. Before washing, check
which could smell bad without prompt laundry. the care label for the washing instructions.
• This programme uses a slow spin to extract
water from laundry, so the laundry has more
Duvet moisture than normal.
• Only cold water will be used for this programme
Use this programme to wash a blanket or
as hot water may damage laundry.
bedclothes with hand wash sign.
• Cashmere bedclothes, acrylic blanket, mixed
spinning blanket, woolen blanket, infilling NOTE
(polyester 101), and bed sheet might be • Hang or lay flat to dry your delicates.
damaged by floating. Please purchase a
separate laundry net to wash.
• Separate bed clothes from general clothes. It School Care
might cause laundry to askew and results in
abnormal washing. Use this programme to wash school uniform.
• Spin dry might take longer to spread out laundry • This programme has a longer washing time than
if bedclothes are lumped to a side. the Normal programme.
• Never wash an electric blanket and a carpet. It • To reduce noise in spinning, this programme
cause damage to a laundry machine and the uses a slow spin to extract water from the
laundry. clothes, so the clothes will have more moisture
than normal.
• Please use a laundry net to soak and sink
bedclothes that are easily inflated. It might
cause damage to laundry and machine parts if
inflated.
• Regardless of its size, we recommend to wash
one by one. If two bedclothes with different
materials are washed at a time, it might cause
abnormal spin dry due to imbalance.

NOTE
• How to put a blanket into the drum
Below this line

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Option Programme Spin

• Press the Spin button to change spin strength.
Water Level • Press START/PAUSE button to indicate
remaining time.
• Press the Water Level button to adjust water
level.
To use the Air Dry function
• It can be changed during operation.
• When you select Air Dry, you can reduce the
• This machine detects the quantity of laundry
drying time by minimizing the moisture in the
automatically, then sets Water Level. It may be
laundry.
necessary to increase the water level manually
when washing bulky light weight clothes. • Press the Spin button for 3 seconds to select
and press the POWER button to deselect.
• When you select a wash programme, the
Water Level will be shown on the control panel.
• When Water Level is automatically detected, it NOTE
may differ depending on the quantity of laundry • Always keep the laundry amount to 2 kg or less
even though the same Water Level is indicated and make sure to spread it out evenly.
on the control panel. • Select 60 minutes for cotton laundry and 120
minutes for synthetic fiber laundry for effective
moisture removal.
Wash
• Press the Wash button to change laundry time.
Steam (for steam models)
• Adjusting the wash level setting will modify the
cycle times and/or wash actions. Press the • Press the Steam button to use steam.
Wash button until the desired wash level is • Steam is automatically selected under the
selected. Allergy Care programme.

Rinse Strong Wave (for non-steam

• Press the Rinse button to change the number models)
of rinses.
• Press the Strong Wave button to control water
wave.
Intensive Rinse
• Initially set at “medium” but will not be
• Selectable options will differ depending on indicated. To control wave power, press the
selected programme. Strong Wave button.

NOTE
• Selectable options will differ depending on Turbo Wash™
selected programme. • Press the Turbo Wash™ button to save time
and energy with jet spray.

25
 EN

Soak Buzzer
• Soak can be selected to wash heavily soiled • If you want to use the washing machine
laundry by soaking in water for some time to without the alarm signal sounds, press the Buzzer
remove dirt and grime. button to allow you to select On or Off.
1 Press the POWER button. • Default setting is On.

2 Select a washing programme.

3 Press the Soak button to set time required. Tub Dry

4 Press each of Rinse and Spin button to • Press the Tub Dry button to dry the empty tub
select the number of Rinse and Spin. after a wash.

5 Press the START/PAUSE button.

Time Delay
• You can set a Time Delay so that the washing
machine will start automatically and finish after a
specified time interval.
1 Press the POWER button.

2 Select a washing programme.

3 Press the Time Delay button to set the

required Delay time.

4 Press the START/PAUSE button.

NOTE
• The Time Delay is the time to the end of the
programme, not the start. The actual running
time may vary due to water temperature, wash
load and other factors.
• Reservation can be made up to 18 hours
by 1-hour interval up to 3 - 12 hours and
2-hour interval for 12 - 18 hours.The Time Delay
cannot be set for less than 3 hours.
• To cancel the Time Delay function, press
Time Delay button repeatedly until the
reservation is canceled or press the POWER
button to turn off and on power.

26
 EN

Manual Washing
When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually.

Rinse, Spin Spin only Rinse only Wash only

1 or
Press the POWER button.

2
Press the Rinse button. Press the Spin button. Press the Rinse button. Press the Wash button.

Rinse and Spin are Rinse and Spin are

3 Press the Spin button
automatically selected. Press the Spin button automatically selected.
until the spin function is
to adjust spin duration.
canceled.

4 Press the Rinse and Press the Rinse and

Press the Rinse button
Spin buttons to adjust Spin buttons until the
to adjust the number of
the number of rinses rinse and spin functions
rinses.
and spin times. are canceled.

5
Press the START/PAUSE button.

NOTE
• When a Wash, Wash/Rinse or Rinse only option is selected, the water will not be drained out after the
wash is completed. If you wish to drain the water, select Spin only.
• If Rinse only is selected, the process will start from the inlet water being supplied.
• If you do not choose anything for Water Level, the Water Level is set automatically.

27
 EN

Special Functions
Child Lock
Use this option to disable the controls. This feature
can prevent children from changing programmes
or operating the appliance.

Locking the Control Panel

1 Press and hold the Water Level and Spin
buttons simultaneously for 3 seconds.

2 ‘ ’ and the remaining time are alternatively

shown on the display while they are locked.
• When the Child Lock is set, all buttons are
locked except the POWER button.

NOTE
• Turning off the power will not reset the Child Lock
function. You must deactivate child lock before
you can access any other functions.
• To see the remaining time for each process,
press one of the Wash, Rinse and Spin
buttons. The remaining time for each process
will appear for about 1 second.

Unlocking the Control Panel

Press and hold the Water Level and Spin buttons
simultaneously for 3 seconds.
• A beeper will sound and the remaining time for
the current programme will reappear on the
display.

28
SMART FUNCTIONS EN

LG ThinQ Application • The application is subject to change for

appliance improvement purposes without
The LG ThinQ application allows you to notice to users.
communicate with the appliance using a • Functions may vary by model.
smartphone.
Before Using LG ThinQ
LG ThinQ Application Features Application
Communicate with the appliance from a
1 Check the distance between the appliance
smartphone using the convenient smart features. and the wireless router (Wi-Fi network).
• If the distance between the appliance and
Washer Cycle (Remote Start, the wireless router is too far, the signal
Download Cycle) strength becomes weak. It may take a long
Set or download any preferred cycle and operate time to register or installation may fail.
by remote control.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
Tub Clean Coach
This function shows how many cycles remain
before running the Tub Clean function.

Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.

Smart Diagnosis
This function provides useful information for 3 Connect your smartphone to the wireless
diagnosing and solving issues with the appliance router.
based on the pattern of use.

Settings s

Allows you to set various options on the appliance

and in the application.

Push Alert
When the cycle is complete or the appliance has
problems, you have the option of receiving push NOTE
notifications on a smartphone. The notifications
• To verify the Wi-Fi connection, check that f
are triggered even if the LG ThinQ application is
icon on the control panel is lit.
off.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
NOTE frequency, contact your Internet service
• If you change your wireless router, Internet provider or refer to your wireless router manual.
service provider, or password, delete the • LG ThinQ is not responsible for any
registered appliance from the LG ThinQ network connection problems or any faults,
application and register it again. malfunctions, or errors caused by network
connection.
and in the application.

29
 EN

NOTE Using this function

1 Put the laundry into the drum and add

• If the appliance is having trouble connecting detergent into the detergent dispenser
to the Wi-Fi network, it may be too far from drawer.
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength. • If desired, add bleach or fabric softener to
• The Wi-Fi connection may not connect or may the appropriate areas of the dispenser.
be interrupted because of the home network
environment. 2 Press the Power button.
• The network connection may not work properly 3 Press and hold Remote Start button for
depending on the Internet service provider. 3 seconds to enable the remote control
• The surrounding wireless environment can function.
make the wireless network service run slowly.
4 Start a cycle from the LG ThinQ application
• The appliance cannot be registered due to on your smartphone.
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute NOTE
before trying again.
• If the firewall on your wireless router is • Once this function is enabled, you can only
enabled, disable the firewall or add an start a cycle from the LG ThinQ smartphone
exception to it. application. If the cycle is not started, the
• The wireless network name (SSID) should be appliance will wait to start the cycle until it is
a combination of English letters and numbers. turned off remotely from the application or this
(Do not use special characters.) function is disabled.
• Smartphone user interface (UI) may vary • If the door has been opened, you can not start
depending on the mobile operating system a cycle remotely.
(OS) and the manufacturer.
• If the security protocol of the router is set Disable this function manually
to WEP, you may fail to set up the network. When this function is activated, press and hold the
Please change it to other security protocols
(WPA2 is recommended) and register the Remote Start button for 3 seconds.
product again.
Download Cycle
You can download new and special cycles that are
Installing the LG ThinQ not included in the basic cycles on the appliance.
Application Appliances that have been successfully registered
can download a variety of specialty cycles specific
Search for the LG ThinQ application from the
to the appliance.
Google Play Store or Apple App Store on a
Once cycle download is completed in the
smartphone. Follow instructions to download and
appliance, the product keeps the downloaded
install the application.
cycle until a new cycle is downloaded.
Using the Appliance Remotely NOTE

Remote Start • Only one downloaded cycle can be stored on

the appliance at a time.
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.

30
 EN

Wireless LAN Module Specifications Smart Diagnosis

This feature is only available on models with the c
Model LCW-004 or d logo.
Frequency Use this feature to help you diagnose and solve
2412 - 2472 MHz
Range problems with your appliance.
IEEE 802.11 b : 17.82 dBm NOTE
Output
IEEE 802.11 g : 17.72 dBm
Power(Max.)
IEEE 802.11 n : 16.61 dBm • For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Open Source Software Notice Fi unavailability, Wi-Fi disconnection, local app
Information store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
To obtain the source code under GPL, LGPL, MPL, depending on where you are located.
and other open source licenses, that is contained •
in this product, please visit http:// opensource.lge. Using LG ThinQ to Diagnose
com. Issues
In addition to the source code, all referred license If you experience a problem with your Wi-Fi
terms, warranty disclaimers and copyright notices equipped appliance, it can transmit troubleshooting
are available for download. data to a smartphone using the LG ThinQ
LG Electronics will also provide open source code application.
to you on CD-ROM for a charge covering the cost • Launch the LG ThinQ application and select
of performing such distribution (such as the cost of the Smart Diagnosis feature in the menu.
media, shipping, and handling) upon email request Follow the instructions provided in the
LG ThinQ application.
to opensource@lge.com.com. This offer is valid for
a period of three years after our last shipment of
this product. This offer is valid to anyone in receipt
of this information.

31
 EN

Using Smart Diagnosis™

Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
1 Press the Power button to turn on the
appliance.
• Do not press any other buttons.

2 Place the mouthpiece of your smartphone

close to the c or d logo.

x.
Ma
mm
10

3 Press and hold the Tub Dry button for

3 seconds or longer while holding the
smartphone mouthpiece to the logo until the
data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.
NOTE

• For best results, do not move the smartphone

while the tones are being transmitted.

32
MAINTENANCE EN

WARNING Tub Clean

• Unplug the washing machine before cleaning to Tub Clean is a special cycle to clean the inside of
avoid the risk of electric shock. Failure to follow the washing machine. Perform this cycle regularly.
this warning may result in serious injury, fire, 1 Remove any clothing or items from the
electric shock, or death. washing machine.
• Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washing machine. They 2 Open the dispenser drawer and add
antilimescale to the main wash compartment.
may damage the finish.
3 Close the dispenser drawer slowly. Close the
door.
Cleaning the Washing
Machine 4 Press the Program button to select
Tub Clean.

Care After Wash

5 Press the START/PAUSE button to start.

• If you always use COLD water, we recommend

6 After the cycle is complete, leave the door
open to allow the washing machine door
that a WARM or HOT wash be used at regular opening, flexible gasket and door glass to dry.
intervals e.g. every 5th wash should be at least
a WARM one.
• Turn off taps to prevent the chance of flooding CAUTION
should a hose burst. • Children should be supervised if leaving the
• Always unplug the power cord after use. washing machine’s door open.
• After the cycle is finished, wipe the door and the
inside of the door seal to remove any moisture. NOTE
• Leave the door open to dry the drum interior. • Do not add any detergent to the detergent
• Wipe the body of the washing machine with a dispenser drawer. Excessive suds may generate
dry cloth to remove any moisture. and leak from the washing machine.

Cleaning the Exterior

Proper care of your washing machine can extend
its life.

Exterior:
• Immediately wipe off any spills.
• Wipe with a damp cloth.
• Do not press the surface or the display with
sharp objects.

Dispenser Drawer:
Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts
and check for buildup once or twice a month.

33
 EN

Cleaning the Water Inlet Cleaning the Drain Pump

Filter Filter (Optional)
• Turn off the supply taps to the machine if the • The drain filter collects threads and small
washing machine is to be left for any length of objects left in the laundry. Check regularly that
time (e.g. holiday), especially if there is no floor the filter is clean to ensure smooth running of
drain (gully) in the immediate vicinity. your washing machine.
• ’ ’ error message will be displayed on the • Empty all the water from the tub by running a
control panel when water is not entering the spin only cycle for a few minutes then unplug
detergent drawer. the machine off from the power outlet socket.
• If water is very hard or contains traces of lime 1 Turn the cap on the rear of the machine
deposit, the water inlet filter may become counter-clockwise and pull it out.
clogged. It is therefore a good idea to clean it
occasionally.
1 Turn off the water tap and unscrew the water
supply hose.

2 Remove any foreign objects and fluff inside

pump casing and from the filter.

2 Clean the filter using a hard bristle brush.

3 Replace the cap. Insert the filter along the

guide ribs inside the pump casing. Filter must
face the guide ribs inside pump casing and
securely turn the cap clockwise.

CAUTION
• Be careful when draining, as any residual water
may be hot.

34
 EN

Care in Cold Climates

• When frozen, the product does not operate
normally. Make sure to install the product where
it will not freeze during winter.
• Make sure to check the following.

How to Keep the Product from

Freezing
• After closing the tap, disconnect the cold supply
hose from the tap, and remove water while
keeping the hose facing downwards.
Supply hose

How to Handle Freezing

• When water supply problems occur, take the
following measures.
− Turn off the tap, and thaw out the tap and
both connection areas of supply hose of the
product using a hot water cloth.
− Take out supply hose and immerse in warm
water below 50–60 °C.

50‒60 °C

35
TROUBLESHOOTING EN

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If the appliance does not function properly or does not function at all, check the following
before you call for service:

Diagnosing Problems
Symptoms Reason Solution
Foreign objects, such as • Stop washing machine, check drum for foreign
Rattling and
keys, coins, or safety pins objects. If noise continues after washing
clanking noise
may be in drum. machine is restarted, call for service.

Heavy wash loads may

• If sound continues, washing machine is probably
produce a thumping sound.
out of balance. Stop and redistribute wash load.
Thumping sound This is usually normal.

Wash load may be out of • Pause the cycle and redistribute the load after
balance. the door unlocks.
Packaging materials were not
• Remove packing materials
removed.
Wash load may be unevenly • Pause the cycle and redistribute the load after
distributed in the drum. the door unlocks.

Vibrating noise Not all leveling feet are

• See Leveling the Appliance in the Installation
resting firmly and evenly on
section.
the floor.
• Make sure that the floor is solid and does not
Floor not rigid enough. flex. See the Installation Place Requirements
section.
• Heavier soils and tougher stains may require
Proper options not selected. extra cleaning power. Select the Soak feature to
boost the cleaning power of the selected cycle.
Poor stain
removal • Articles that have previously been washed may
have stains that have been set. These stains
Previously set stains.
may be difficult to remove and may require hand
washing or pretreating to aid in stain removal.

36
 EN

Symptoms Reason Solution

• Dispenser compartment is overfilled causing
Bleach or softener dispensed bleach or softener to dispense immediately.
too soon. ALWAYS measure bleach to prevent overfilling.
• Close the dispenser drawer slowly.
Bleach or softener was added • Always use the dispensers to ensure that
directly to the wash load in laundry products are properly dispensed at the
Staining
the drum. right time in the cycle.

• Always wash dark colours separately from light

Clothes were not properly colours and whites to prevent discoloration.
sorted. • Never wash heavily soiled items with lightly
soiled items.

Supply hose connection • Check hoses for leaks, cracks and splits.
is loose at tap or washing
machine. • Tighten hose connections.

• The washing machine pumps out water very

rapidly. Check for water backing up out of the
House drain pipes are drain pipe during drain. If water is seen coming
clogged. out of the drain, check for proper drain hose
installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
Water leaking
• Tie drain hose to supply hose or standpipe to
prevent it from coming out during drain. For
Drain hose has come out of
smaller drain pipes, insert the drain hose into
drain or is not inserted far
the pipe as far as the drain hose flange. For
enough.
larger drain pipes, insert the drain hose into the
pipe 2.5 - 5 cm past the flange.
A large item such as a pillow • Stop the washing machine and check the load.
or blanket is above the top of Make sure the load does not crest above the top
the drum. edge of the drum.

37
 EN

Symptoms Reason Solution

Control panel has powered • This is normal. Press the POWER button to turn
off due to inactivity. the washing machine on.
Washing machine is • Make sure cord is plugged securely into a
unplugged. working outlet.
Water supply is turned off. • Turn both hot and cold taps fully on.
• Make sure the cycle was set correctly, close the
Controls are not set properly.
door and press the START/PAUSE button.
• Close the door and make sure that nothing is
Door is open. caught under the door preventing it from closing
completely.
• Check house circuit breakers/fuses. Replace
fuses or reset breaker. The washing machine
Circuit breaker/fuse is
should be on a dedicated branch circuit. The
tripped/blown.
washing machine will resume the cycle where it
stopped once power is restored.
Washing machine
will not operate • Press the POWER button, then reselect
Control needs to be reset. the desired cycle and press the START/PAUSE
button.
• Press the POWER button then reselect
the desired cycle and press the START/PAUSE
START/PAUSE was not
button. The washing machine will shut off if the
pressed after a cycle was set.
START/PAUSE button is not pressed within 60
minutes.
Extremely low water • Check another tap in the house to make sure
pressure. that household water pressure is adequate.
• If the washing machine has been exposed to
temperatures below freezing for an extended
Washing machine is too cold.
period of time, allow it to warm up before
pressing the POWER button.
• The washing machine drum may stop operating
Washing machine is heating
temporarily during certain cycles, while water is
the water or making steam.
safely heated to a set temperature.
• Make sure the inlet filters on the fill valves are
Filter clogged.
not clogged.
• Check that supply hoses are not kinked or
Washing machine Supply hoses may be kinked. clogged.
not filling
properly • Make sure that both hot and cold water taps are
Insufficient water supply.
turned on all the way.
Hot and cold supply hoses
• Check supply hose connections.
are reversed.

Washing machine Kinked drain hose. • Ensure that the drain hose is not kinked.
will not drain Drain located higher than 1.2 • Make sure that the drain hose is no higher than
water m above the floor. 1.2 m above the bottom of the washing machine.

38
 EN

Symptoms Reason Solution

Washing machine not • Always remove items from the washing machine
unloaded promptly. as soon as the cycle is complete.
• The washing machine can be fully loaded, but
Washing machine the drum should not be tightly packed with
Wrinkling
overloaded. items. The door of the washing machine should
close easily.
Hot and cold water supply • Hot water rinse can set wrinkles in garments.
hoses are reversed. Check the supply hose connections.
Incomplete or
• Follow the guidelines provided by the detergent
no dispensing of Too much detergent used.
manufacturer.
detergent
Musty or mildewy
Inside of drum was not
odor in washing • Run the Tub Clean programme regularly.
cleaned properly.
machine
• Add more items to allow the washing machine to
The load is too small.
balance the loads.
• Always try to wash articles of somewhat similar
Cycle time is Heavy articles are mixed with
weight to allow the washing machine to evenly
longer than usual lighter items.
distribute the weight of the load for spinning.
• Manually redistribute the load if articles have
The load is out of balance.
become tangled.
The password for the Wi-Fi • Find the Wi-Fi network connected to your
that you are trying to connect smartphone and remove it, then register your
to is incorrect. appliance on LG SmartThinQ.
• Turn off the Mobile data of your smartphone
Mobile data for your
and register the appliance using the Wi-Fi
smartphone is turned on.
network.
• The wireless network name (SSID) should be a
The wireless network name
Your home combination of English letters and numbers. (Do
(SSID) is set incorrectly.
appliance and not use special characters.)
smartphone is
not connected to • Only a 2.4 GHz router frequency is supported.
the Wi-Fi network. The router frequency is not Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check
2.4 GHz.
the router frequency, check with your Internet
service provider or the router manufacturer.
• If the distance between the appliance and the
The distance between the router is too far, the signal may be weak and
appliance and the router is the connection may not be configured correctly.
too far. Move the location of the router so that it is closer
to the appliance.

39
 EN

Error Messages
Symptoms Reason Solution
The door is not closed • Close the door completely. If the error code is
properly. not released, call for service.
• Check nothing is caught under the door,
including shipping materials or lothing.
Door lock switch error.
• Close the door completely. If the error code is
not released, call for service.
• If the washing machine is paused during a cycle
for a few minutes, the cycle will be cancelled
Special Drain Feature.
and any water remaining in the drum will be
drained.
Water supply taps are not
• Fully open tap.
fully open.
Water line hoses are kinked,
• Straighten the hose(s).
pinched, or crushed.
Water inlet filters are
• Clean the inlet filters.
clogged.
Water supply pressure to tap • Contact a plumber to have the water lines
or house is too low. repaired.
Water supply connected with
• Do not use leak limiting hoses.
leaklimiting hoses.
• Turn off the washing machine and then press
Foreign objects, such as the POWER button. Press the Spin button
coins, pins, clips, etc., caught without selecting a cycle to drain and spin the
between the wash plate and load. When the spin is complete, remove the
the inner basket. clothes and then find and remove any objects
caught in the wash plate.
Drain hose is kinked,
• Straighten the hose(s).
pinched, or clogged.
Drain discharge is more
• Adjust or repair drain. Maximum drain height is
than 1.2 m above bottom of
1.2 m.
washing machine.
• The automatic attempt to rebalance the load
UE rebalancing operation is
was not successful. The cycle has been paused
not successful.
to allow the load to be manually adjusted.
• Add more items to allow the washing machine to
The load is too small.
balance the loads.
Heavy articles are mixed with
• Wash articles of somewhat similar weight.
lighter items.
• Manually redistribute the load if articles have
The load is out of balance.
become tangled.
• Unplug the washing machine and wait 60
Control error. seconds. Reconnect power and try again. If the
error code is not released, call for service.

40
 EN

Symptoms Reason Solution

Water level is too high due to • Close the water taps, unplug the washing
a faulty water valve. machine, and call for service.
The water level sensor is not • Close the water taps, unplug the washing
working correctly. machine, and call for service.
• Allow the washing machine to stand for 30
A motor error has occurred. minutes and then restart the cycle. If the error
code is not released, call for service.
• Unplug the washing machine and call for
Clutch error.
service.

Tub Clean Alarm. • Run the Tub Clean programme.

Sensor for cloth-sensing is • Manually redistribute the load if articles have

defective. become tangled.
Motor’s revolution is too low.• Unplug the washing machine and wait 60
seconds. Reconnect power and try again.
Contact-point of Connector is
defective. • Call for service.
CL is not an error. This
prevents children from • To deactivate, press and hold the Water Level
changing cycles or operating and Spin buttons simultaneously for 3 seconds.
the appliance.

41
WARRANTY EN

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation
of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of
unauthorized repairs/installation.
• Failure of the product to perform during power failures and interruptions or inadequate electrical service.
• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions
outlined in the Product’s owner’s manual.
• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of
God.
• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the
intended purpose, or any water leakage where the unit was not properly installed.
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial
or industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.
• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage results from defects in materials or workmanship and is
reported within one (1) week of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished Product.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.
• Increases in utility costs and additional utility expenses.
• Repairs when your Product is used in other than normal and usual household use (e.g. commercial
use, in offices and recreational facilities) or contrary to the instructions outlined in the Product’s owner’s
manual.
• Costs associated with removal of your Product from your home for repairs.
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed
in accordance with published installation instructions, including LG’s owner’s and installation manuals.
• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.

42
Memo
 LG Electronics Indonesia
PT.LG Electronics Indonesia
Gandaria 8 Office Tower LT.29 BC& 31 ABCD
JL.Sultan Iskandar Muda, Kebayoran Lama
Utara - Kebayoran Lama,
Jakarta Selatan - DKI Jakarta Raya, 12240, Indonesia

Layanan Konsumen/Customer Information Center:

14010

Tanda Pendaftaran
Petunjuk Penggunaan Manual Dan
Kartu Jaminan/Garansi
Dalam Bahasa Indonesia Bagi Produk Elektronik
Nomor: I.14.LEI2.01105.0119 (TH2112DSAL / TH2113DSAK)
Nomor: IMKG.583.02.2020 (TH2112DSAB)