Summary

Maker Senior IT Support in property and hospitality as an IT Support with PT. Perkasa

Butarbutar, S.T
Internusa Mandiri & PT.Omega Hotel Management (AlfaLand Group)) located in
Medan, where my job description included Monitoring & Troubleshooting All IT
infrastructure such as (Hardware, Software, Application, Network, Internet, and
Equipment), including preventive maintenance) to ensure all IT infrastructure in all
offices is working properly and effectively.

I also have several skills using a variety of software packages, such as VHP, ERP IFCA,
Microsoft Word, Outlook, Powerpoint, Excel, and Access, to produce
correspondence and documents and maintain presentations, records,
spreadsheets, and databases.

Education Result
Personal Particular Bachelor degree of : Informatika Engineering, GPA :3.12
Insititut Sains Dan Teknologi T.D Pardede (2005-2009)
Date Of Birth : March,5 -1987
Nationality : Indonesia
Identity Number : 1212070503870001 Certification
Microsoft Office : Word, Excel, Power Point (2007-2008)
Contact TOEFL ELIGMU Indonesia: 453 (2021-2023)
Address :
Jl.Puri Anom, Perumahan Tua Sejahtera,
Blok G.28 Organization Experience
Medan,Sumatera Utara
 Member of Ikatan Mahasiswa Teknik Informatika ISTP (2005 – 2008)
Phone :
081396343554  Member of Ikatan Muda Mudi Desa Harian ( 2003 – current)

Email:
maker.butar@gmail.com Skill Highlights
 Project management  Troubleshooting
LinkedIn:
 Strong decision maker Hardware,software & Network
www.linkedin.com/in/maker-butarbutar
 Complex problem Solver  Innovative
 System Administration  Service-focused
Languages  Budgeting 

Asset Management
 Mikrotik Microsoft office 365
English – B2  Zimbra  Active directory

Experience
Hobbies IT Support Specialist 07/2010 - Present
PT.Perkasa Internusa Mandiri(Millennium ICT Center)
 reading
Jobs Description:
 Troubleshooting Computer
 Actively monitors and analyzes user requests, evaluates and applies solutions.
 Photography
 Troubleshoots any IT technical issues and resolves them in a courteous,
 Traveling
professional, and timely manner in person or via email, telephone, and/or other
electronic medium.
 Completes setup and configuration of printers, ups, Acces Point, CCTV, PABX,
server, company laptops ,desktops and troubleshooting of these devices as well.
 Performs data backups and disaster recovery operations.
 Consults IT knowledgebase(s), Internet, other team members and any other
appropriate resources for the purpose of independent troubleshooting.
 Works with vendors on hardware warranty issues.
 Provides limited after-hours support.
 Administers computer networks and related computing environments including
servers, routers, Switches, pabx, Acces Point, the Wide Area Network (WAN),
and the Local Area Network (LAN).
 Installs, patches, and upgrades hardware and software in accordance with the
company’s life cycle management policy.
 Monitors and maintains email applications, virus protection software, web
filtering and monitoring appliances, and firewall profiles.
 Project :
 Reinstallation of office computer network cables (Maret 2015)
Administrative Skills  Replacing all old network cables with new cables, starting cable
 Track record of operating photocopiers, pulling, terminating and repairing network cables
 Aruba & Unfi Access Point Installation for Building WIFI (April 2016 )
fax machines, video conferencing and
 Accompanying Vendors to install all access points throughout the
phone systems, and other office tool building, starting with mapping, configuration and testing
 Expert in handling office equipment  Installation New computer,PABX,dan ip telepon
 Internet savvy with expertise in Microsoft  Setup, installation and configuration of all computers and IP phones
 Transfer of IT Infrastructure from the 6th floor office to the ground floor
Office Suite
(May 2022)
 Knowledge in administration and  Calculating budget plans, vendor selection together with head office
management, report and the system IT
 Accompanying Vendors during work
 Have the initiative and work with a
 Calculating material realized and realized costs
minimum of supervision  Install all IT infrastructure from servers, computers, telephones,
 Excellent customer service orientation printers, CCTV, access points
 Ability to research and analyze data
IT STAFF Juni/2020 - Present
effectively
PT.Omega Hotel Management (Cordellainn Millennium Medan)
Jobs Description :
 Actively monitors and analyzes user requests, evaluates and applies solutions.
 Troubleshoots any IT technical issues and resolves them in a courteous,
professional, and timely manner in person or via email, telephone, and/or other
Other Skills electronic medium.
 Completes setup and configuration of printers, ups, Acces Point, CCTV, PABX,
 Having good knowledge about computer server, company laptops ,desktops and troubleshooting of these devices as well.
Troubleshooting (hardware,software, and  Performs data backups and disaster recovery operations.
operating system),networking, and
 Consults IT knowledgebase(s), Internet, other team members and any other
security, TCP/IP, cabling)
appropriate resources for the purpose of independent troubleshooting.
 Works with vendors on hardware warranty issues.
 Having experience in system monitoring
 Provides limited after-hours support.
(email,network,virus
monitoring)application, and support such  Administers computer networks and related computing environments including
as Web application, thunderbird and servers, routers, Switches, pabx, Acces Point, the Wide Area Network (WAN),
internet System. and the Local Area Network (LAN).
 Installs, patches, and upgrades hardware and software in accordance with the
company’s life cycle management policy.
 Monitors and maintains email applications, virus protection software, web
filtering and monitoring appliances, and firewall profiles.
Project :
 Installation of all office computers and Front Office (June 2020)
 Installation and configuration of all computers and other IT equipment such as
printers, microphones, pabx, access points and CCTV
 Documenting all IT Infrastructure systems

Job Preference
Expected Salary : Negotiable
Willing To Travel : Yes
Willing To Relocate : Yes
Driving License : Yes (SIM C)
possess personal transport : Yes