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Book XXXXX

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GWI Indikator Jan Feb Mar Apr Mei

Google My Business (GMB) Rating 4.5 4.5 4.5 4.5 4.5


NPS 89% 81% 90% 93% 90%
Training Man Hours (TMH) 1.1 4.5 9.63 19.25 21.83
Kepatuhan Penyimpanan obat yang perlu 100% 100% 100% 100% 100%
diwaspadai
tidak dilakukan penandaan lokasi operasi 0% 0% 0% 0% 0%
Konversi Pasien IPD ke Homecare 0% 4% 6% 0% 3%
Increase in Incident Report Near Miss 60% 75% 72% 68% 64%
(KNC)
Video Mock Drill Score 97 89 98 88 100
DDD Antibiotik Restriksi 100% 100% 100% 100% 100%
Patient Discharge <12pm 49% 56% 73% 73% 45%
TAT of Cash Patients (OPE)&BPJS Length
94 18.98 43 0.34 15.52
of discharge
Patient Discharge <12pm 49% 56% 73% 73% 45%
TAT of Insurance/TPA Patients length of
104 114 98.4 128 34
disharge
Pharmacy waiting time 3.45 3.95 4.55 0.17 3.65
Patient Visite by appointment 100% 96% 94% 98% 98%
Jun Jul Aug Sep Okt Nov Des
4.5 4.5 4.5 4.5 4.5 4.5 4.5
90% 84% 96% 99% 98% 94% 89%
21.75 25.97 28.98 30.47 31.26 43.42 44.92
100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 0% 0% 0% 0%
4% 1% 4% 3% 1% 3% 2%

70% 50% 76% 74% 47% 57% 68%

91 94.2 96 100 100 100 92


100% 100% 100% 100% 100% 100% 100%
53% 63% 58% 60% 67% 54% 64%

12.47 20.08 22.48 16.39 16.39 7.28 16.3

53% 63% 58% 60% 67% 54% 64%

19.06 64.41 26.53 57.11 57.11 23.47 22.19

4.45 3.65 5.03 4.97 7.58 4.2 5.43


99% 99% 97% 96% 97% 97% 94%

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