REPORT ON FIELD EXPOSURE- I

At

NEURO-ONE HOSPITAL –
TIRUCHIRAPALLI
Submitted to
DEPARTMENT OF LIFELONG LEARNING,
BHARATHIDASAN UNIVERSITY.

For the partially fulfilment of MA.HRM

Submitted by

Mrs.Aishwarya.N

Reg.no: 23HRM01

SCHOOL OF EDUCATION
DEPARTMENT OF LIFELONG LEARNING
BHARATHIDASAN UNIVERSITY
(Re- Accredited by NAAC with ‘A’
Grade) Khajamalai campus,
Tiruchirappalli- 620023.

March12024
 BHARATIDASAN UNIVERSITY
DEPARTMENT OF LIFELONG LEARNING
KHAJAMALAI CAMPUS, THIRUCHIRAPPALLI-620023

CERTIFICATE
This is to certify that the report on field exposure –2 Neuro-one Hospital, Trichy, from 18th

March to 26th March 2024, submitted to the Department of Lifelong Learning,

Bharathidasan University for the partial fulfilment of MA Human Resource Management

Program under 2nd semester is genuine and Bonafide work done by Aishwarya. N bearing

the Reg. No.: 23HRM01 under my guidance and supervision.

Date:
Place:
GUIDE
Dr.T.Kumuthavalli
(Assistant Professor and Head)

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 DECLARATION

I hereby declare that the Report on Field Exposure at Neuro-one Hospital from
18th March 2024 to 26th March 2024 submitted to Department of Lifelong
Learning, Bharathidasan University, for the partial fulfilment of MA HRM
programme in first semester under the supervision and guidance of DR. T.
KUMUTHAVALLI, Professor and Head of the Department of Lifelong
Learning, Bharathidasan University, Tiruchirappalli.

DATE:

PLACE:

Submitted
by

Aishwarya
N

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 ACKNOWLEDGEMENT

First, I would like to thank MR. GURUMOORTHY. P, Department of HR,

Neuro-one Hospital, Trichy for giving me the opportunity to do a field exposure
within the hospital.

I also would like all the people that worked along with me in the hospital with
their patience and openness they created an enjoyable working environment.

I would like to thank my Head of the Department DR. T. KUMUTHAVALLI for

her constructive criticism throughout my field exposure.

I am extremely great full thank to my department faculty member DR. G.

SATHIYAN, Associate Professor, DR. S. PREMANAND & DR V MOHAN
KUMAR guest faculties, for their support and advices to get and complete field
exposure in above said Hospital.

Last but not least, I am extremely great full thank to my friends and parents who
helped me in successful completion of this field exposure.

AISHWARYA. N

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 TABLE OF CONTENT

SL.NO TITLE PAGE.NO

1 CERTIFICATES

2 DECLARATION

3 ACKNOWLEDGEMENT

4 INTRODUCTION 1-3

5 COMPANY PROFILE 4-10

6 DAILY OBSERVATION 11-25

7 CONCLUSION 26

8 BIBLIOGRAPHY 27

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 INTRODUCTION

Bharathidasan University established in February 1982, and was named after the great
revolutionary Tamil Poet, (Bharathidasan) (1891-1964). The motto of the University
"We will create a brave new world" has been framed from Bharathidasan's poetic
words. The University endeavors to be true to such a vision by creating in the region a
brave new world of academic innovation for social change.

The University's main Campus was initially located in a sprawling area of over 1000
acres in Palkalaiperur. However, as years passed on, the South Campus at Palkalaiperur
with the available infrastructure was donated to the newly started Anna University of
Technology. Very recently, another portion of the land has been allotted to the Indian
Institute of Management (IIM), Tiruchirappalli. Also, the University has a downtown
campus at Khajamalai, which housed originally the Autonomous Post- Graduate Centre
of the University of Madras at Tiruchirappalli. In addition to the administrative complex,
which includes the Vice-Chancellor's Secretariat, Registrar's Office, Finance and
Examination offices, most of the academic departments and research laboratories are
located in the main Palkalaiperur Campus.Among the academic units in the Palkalaiperur
Campus are Schools of Mathematics, Physics, Chemistry, Life Sciences, Basic Medical
Sciences, Geosciences, Social Sciences, Marine Sciences and the Schools of Languages.
In addition, the Campus also has the Central Library, University Informatics Centre,
Hostels, Staff Quarters, Health Centre, Canteen and others. The downtown campus has
the Departments of Social Work, Computer Science, the Centre for Remote Sensing,
the UGC-Human Resource Development Centre (Formerly UGC-Academic Staff
College) and others. Besides these, the Bharathidasan Institute of Management
popularly known as BIM (adjudged as one of the top business schools in the country) is
located within the BHEL premises, a public sector undertaking at Tiruverumbur.

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VISION:
With the ultimate aim of creating a brave new world, Bharathidasan University ensures
the pursuit of excellence in teaching, learning, research, and extension of knowledge
through higher education.
MISSION:
The mission of Bharathidasan University is to promote scholarly, scientific and critical
inquiry among the learners to move forward in the frontiers of knowledge and enrich
and elevate them as the citizens of the state, the nation, and the world by offering
nationally and internationally competitive learning and creative activity through quality
programmes of teaching, research, and extension.

CORE VALUES:

▪ BDU insists the pulsating value of Creative Excellence upon the Academia
and Administration leading to resoundingly sustained inventive pursuits in
propelling new knowledge, superior learning and rewarding innovation.
▪ BDU inculcates the stimulating value of Community Equity upon all
Stakeholders and Neighborhood-communities as a means of advancing a
social order that cares for /shares with the disadvantaged and works for
societal up-lift.
▪ BDU injects the synergizing value of Competence Eminence upon
Students/Scholars to acquire ‘the best- the most- the choicest
learning/skills’, by oneself and/or aligning with compatible collaborators to
sport global competences.
▪ BDU injects the synergizing value of Competence Eminence upon
Students/Scholars to acquire ‘the best- the most- the choicest
learning/skills’, by oneself and/or aligning with compatible collaborators to
sport global competences.
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DEPARTMENT OF LIFELONG LEARNING:
The Department of Lifelong Learning was established in the year 1986 with the grant-
in-aid of UGC. The liability of the department has been being taken over by the
government of Tamil Nadu from April 1997 onwards. It has been undertaking a
number of notable Programmers under its four dimensions of Teaching, Research,
Capability Building/ Training and Extension. The activities of the department are
being well recognized by the State and National level bodies. The department was
conferred Dr.
Malcolm. S.Adiseshia Award during the year 1995 for its yeomen service in the field of
Adult and Continuing Education and also awarded the Prestigious NLM-UNESCO
Award-2004 for its outstanding contributions in the field of Literacy and Continuing
Education.
MASTER OF HUMAN RESOURCE MANAGEMENT:
A two-year Master Degree Program on Human Resource Management is being run by
the Department of Lifelong Learning from the academic year 2009-2010. The main
object of the course is to fill up the gap of trained human resources at the industrial
and educational sectors and also provide career prospectus for the rural youth
especially girls at national and global level by means of molding the student of M.A
(HRM) through rich field exposure, in-plant training, preparation of different types of
reports and generating research aptitude besides sound theoretical background in the
relevant subjects in current affairs.

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 CHAPTER 2
PROFILE OF THE HOSPITAL

NEURO-ONE HOSPITAL

Neuro-one hospital is one of the leading hospitals in Tiruchirappalli. The best health care
professional provides comprehensive health care. It is located at a prime center with easy
approachability and proximity to chathiram bus stand, this hospital is built with blend of
tradition and modernity. It is spacious and the interior gives us mind so thing ambience
provide a memorable experience. It is affordable to all class of people.

At Neuro-one, they offer the recent and advanced techniques to treat disorders of the brain
and spinal cord, spine and peripheral nerves. Their center is an independent facility for
comprehensive brain spine and nerve care. THE NEURO ONE center of excellence in
neurosciences offers advanced Neurology, Neurosurgery, Spine surgery. Neuro oncology,
surgery endoscopic, Neuroradiology, neuropsychology.

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SOME IMPORTANT KEYS POINTS OF NEURO-ONE HOSPITAL

Name of the organization : Neuro-one

Legal form : Hospital

Year of commencement 2016

Hospital HR : P. Guru Moorthy

VISION:

Transform health care in Neurological science and create hope for humanity.

MISSION:

To improve the standard of healthcare in Neurological science that: PATIENTS refer their
family and friends PHYSICANS prefer for their patients and themselves, CORPORATE
select for their clients and their employees proud of.

VALUES OF THE HOSPITAL:

• Excellence in quality
• Diversity and inclusion
• Professionalism
• Collaboration
• Leadership and integrity
• Respect

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 CHAPTER 3
FIELD EXPOSURE ACTIVITIES

Day-1:

On that day, we visited the various departments which are included in the hospitals and
we known the process of their departments. The departments and different areas are:

Accounts department
Information pharmacy
Technology
Department

UPS room
Sample Collection IN NEURO-ONE
Room HOSPITAL

IP billing and
Insurance
Canteen Department

Ayurveda
Marketing
Department

Source: Hospital Report

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 DAY 2
On that day, we twos are with HR and only one with Out Patient (OP) employees.
1) Role of marketing department:

The process of marketing in hospital which are included to market the hospital facilities to
public or other hospitals. They refer to suggest the doctors to the other patient in their
hospital. It is important role of in marketing department.

2) Memo:

It is abbreviated from the word “Memorandum”. It explains minimum two times warning
the employees who mistakes and mis-behaviors in their work. After two warnings company
will give memo to that employee. It is one type of suspension.

3) Safety and Precautions of employees:

In this hospital, they will provide safety measures related training and classes special
lectured by fire officers or safety related faculties. They will provide monthly once in that
hospital. Mostly the training is for nursing and house-keeping employees.

DAY-3:

1) ESI:

It is abbreviated from the word Employees State Insurance. It means like that insurance
formalities. And company will provide for certain employees based on their salary whose
earning some percentage of salary. It will not provide for all employees in the organization.
The benefits are included in:

• Medical benefits
• Sickness benefits
• Maternity benefits
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 • Disablement benefits

2) Performance Appraisal:
It means employee performance in their work. Employees work well and their superior will
approach their work of employee of the organization. It results also promote the employee
position. In this hospital, will give lot of gifts, promotions and bonus.

3) Team work:

It is defined as the group of working with their co-workers. It builds the growth of
organization. And also, easily to interacting with others.

DAY-4:

1) Work schedule:

It classifies the schedule of work. It is the main role of HR. It is based on the department
wise.

2) Job Description:

It describes about summarize the work of employees based on their nature. It is the type of
work performed and it should include important company details.

3) Leave and holiday provision:

To be eligible for the paid holidays an employees must hold appointment a regular
position works a regular schedule and must be 49% or more full-time equivalent.
4) On-boarding:
It is the process of training and orientation to co-ordinate with other departments. It
in which new hires are integrated into the organization. It includes the phases are:
• Pre-onboarding
• Welcoming new hires
• Role-specific training
• Transition to their new role easily
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DAY-5:
1) Provide training to employees related to their works:

Training is provided to the existing employees or new employees by HR which lectured

by that related department members. In this hospital, provide both On-the job training and
Off-the job training. The training classes handle twice per week. That classes are in days
like Tuesday and Friday. They some sharing of power point presentation and lecture
through various method.

2) Policies:
• HR policy
• Induction policy
• Training policy
• Code of conduct
• Leave policy

3) Welfare
facilities:
• Drinking water
• First aid appliances
• Restrooms
• Canteen
• Lockers

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 DAY-6:

On this day, we collected the feedback from employees whose are worked in

• Nursing
• Accounts department
• Marketing department
• House-keeping department
• Pharmacy
• Receptionist
• Out Patient (OP)
After the collected the feedback from employees and concluded the results with the help
graphical representations.

DAY-7:

In the department of Human Resource (HR), they conducted mock interview. This mock
interview helps to known about myself and how did ready for an interview. And, also it helps
how to answer the questions arises by the interviewer or panel members.

In that hospital have 75 employees in various departments.

We collected the feedback from selected employees in the department of Nursing,

Accounts, Marketing, Pharmacy, Receptionist and Out-Patient.

Sample research was conducted among 25 employees the result of the samples is described
in the following tables and charts.
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CHAPTER 4

CONCLUSIONS

During field exposure at Neuro-one Hospital from 18th March 2024 to 26th M a r c h
2 0 2 4 , the learning and outcomes of that period are as follows

➢ Learned HR activities and their process

➢ Learned Opinion about hospital by the employees who are worked in that hospital

through the collection of feedback form

➢ Learned lot of doubts clear through by mock interview conducted by HR
➢ Learned found the dos and don’ts while interview
➢ Found the mistakes during interview

Then learned about ESI, memo, Job Rotation, Job Description, On-boarding, work of
Out-Patient employee and process of various departments in the hospital.

Then, how to recruiter the candidates for the job and after selection process how to trained
the selected candidates based on their work.

Last, learned time keeping, co-ordinate with co-workers and also how to interact with other
employees or people. Then, how to develop the growth of the hospital.

In M.A. HRM, the field exposure is very important component. It helps to develop the skills
and knowledge. And it also helps to develop communication skills with others. The training
of that field exposure plays an important role in providing the students with an opportunity
to exposure their ideas and gathered many information from HR.

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