Oracle Retail Customer

Engagement
Advance Release Notification
Release 19.0

June 2020
Copyright © 2020, Oracle and/or its affiliates

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without
notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties
and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed
either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without
our prior written permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of
SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered
trademark of The Open Group.
 Note: The following is intended to outline our general product direction. It is
intended for information purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decisions. The
development, release, timing, and pricing of any features or functionality
described for Oracle’s products may change and remains at the sole discretion of
Oracle Corporation.

1 Advance Release Notification

Copyright © 2020, Oracle and/or its affiliates

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without
notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties
and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed
either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without
our prior written permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of
SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered
trademark of The Open Group.
Purpose Statement
This document provides an overview of features and enhancements that are planned for release 19.0 of the Oracle Retail
Customer Engagement.
The new features and enhancements that are planned for this release are grouped according to the licensed solution. This
document describes new or changed functionality only. Existing functionality from prior releases is not described. Our goal
is to ensure that you leverage the technology to the fullest to increase the efficiency and effectiveness of your operations.
Disclaimer
This document in any form, software or printed matter, contains proprietary information that is the exclusive property of
Oracle. Your access to and use of this confidential material is subject to the terms and conditions of your Oracle software
license and service agreement, which has been executed and with which you agree to comply. This document and
information contained herein may not be disclosed, copied, reproduced or distributed to anyone outside Oracle without
prior written consent of Oracle. This document is not part of your license agreement nor can it be incorporated into any
contractual agreement with Oracle or its subsidiaries or affiliates.
This document is for informational purposes only and is intended solely to assist you in planning for the implementation
and upgrade of the product features described. It is not a commitment to deliver any material, code, or functionality, and
should not be relied upon in making purchasing decisions. The development, release, and timing of any features or
functionality described in this document remains at the sole discretion of Oracle.
Due to the nature of the product architecture, it may not be possible to safely include all features described in this document
without risking significant destabilization of the code.

2 Advance Release Notification

Copyright © 2020, Oracle and/or its affiliates

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice.
This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions
of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or
indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written
permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC
International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The
Open Group.
Table of Contents
Purpose Statement 2
Oracle Retail Customer Engagement Advance Release Notification 4
Scheduled Noteworthy Enhancements 4
New and Updated Options 4
Segment Management 4
Assumptions 4
Deprecated Features 4

3 Advance Release Notification

Copyright © 2020, Oracle and/or its affiliates

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and
the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any
other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of
merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no
contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective
owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license
and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron
logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group.
Oracle Retail Customer Engagement Advance Release Notification

Scheduled Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle Retail Customer
Engagement (ORCE) update and describes any tasks you might need to perform for the update. Each section includes a brief
description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that
you should keep in mind, and the resources available to help you.

ENHANCEMENT AUTOMATICALLY END USER ACTION CUSTOMER IT ORACLE SERVICE

AVAILABLE ACTION REQUEST

New and Updated Options

Segment ✓
Management

New and Updated Options

Segment Management
The segment functionality is now available on the modern user interface.
• The following segment functionality is now in the JET UI:
− Stratified Segments
− Unstratified Segments
− Personal Lists (formerly known as Manual Segment)
− Segment Home
− Segment Scorecards (Stratified, Unstratified, and Personal Lists)
• Segment Tile for Oracle Retail Home:
− Segment specific tiles can be created in Retail Home
− Tile data is configurable via setup in Retail Home
− Clicking the tile will route the user to their CE home page (Customer Home, Promotion Home, or Classic View)

Assumptions
Roles permitting, users can move between the Classic View and the Modern View. The functionality and core business logic
are the same between the two versions.
The APIs are unchanged and remain fully compatible with any existing integrations.

Deprecated Features
As part of the continuous delivery model for cloud services, features and technical components of a solution may be
removed or replaced to enhance the security, performance, and overall quality of the cloud service. When this occurs, the
deprecation of a feature or component will be announced in advance, allowing customers sufficient time to anticipate the
change and transition to any enhanced replacement feature/component. After the deprecation is announced, the
deprecated feature or component will remain in the solution until the planned removal date and will not be enhanced or
made compatible with other new features.

Below is a list of new and previously announced deprecations for this cloud service .

4 Advance Release Notification

Copyright © 2020, Oracle and/or its affiliates

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice.
This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions
of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or
indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written
permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC
International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The
Open Group.
 APPLICATION DEPRECATION FEATURE PLANNED NOTES WITH REPLACEMENT
AREA ANNOUNCEMENT REMOVAL FEATURE/COMPONENT
DATE DATE

Data ORCE 19.0 June sFTP June 2021 Work on the replacement is in progress.
Movement 2020

Web Service ORCE 19.0 June Basic June 2022 Oauth should be used instead.
Authentication 2020 Authentication

Web Service ORCE 19.0 June V1.0 Customer June 2021 Use the current service version. Details on the
2020 Lookup current web service versions can be found in the
Service Batch Processing and Web Services Guide for release
18.3 using the following link:
https://support.oracle.com/epmos/main/download
attachmentprocessor?parent=DOCUMENT&sourceId
=1994453.1&attachid=1994453.1:CECS-183-
BPWS&clickstream=yes

Application ORCE 19.0 June ORCE GWT June 2021 Moving to the JET framework for ORCE. Details on
Technology 2020 the functionality in JET can be found in the Jet UI
User Guide for release 18.3 using the following link:
https://docs.oracle.com/cd/E62110_01/relate/pdf/1
83/cecs-183-jg.pdf

5 Advance Release Notification

Copyright © 2020, Oracle and/or its affiliates

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice.
This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions
of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or
indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written
permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC
International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The
Open Group.
CONNECT WITH US
Call +1.800.Oracle1 or visit oracle.com
Outside North America, find your local office at oracle.com/contact

blogs.oracle.com facebook.com/oracle twitter.com/oracle

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without
notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties
and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed
either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without
our prior written permission.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC
International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The
Open Group. 0120