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Staffing Issues Prompt ER Workers, Doctors at Ascension St. John To Consider Strike

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GARY C.

PETERS, MICHIGAN, CHAIRMAN

THOMAS R. CARPER, DELAWARE RAND PAUL, KENTUCKY


MARGARET WOOD HASSAN, NEW HAMPSHIRE RON JOHNSON, WISCONSIN
KYRSTEN SINEMA, ARIZONA JAMES LANKFORD, OKLAHOMA
JACKY ROSEN, NEVADA MITT ROMNEY, UTAH

United States Senate


JON OSSOFF, GEORGIA RICK SCOTT, FLORIDA
RICHARD BLUMENTHAL, CONNECTICUT JOSH HAWLEY, MISSOURI
LAPHONZA R. BUTLER, CALIFORNIA ROGER MARSHALL, KANSAS

COMMITTEE ON
DAVID M. WEINBERG, STAFF DIRECTOR
WILLIAM E. HENDERSON III, MINORITY STAFF DIRECTOR HOMELAND SECURITY AND GOVERNMENTAL AFFAIRS
LAURA W. KILBRIDE, CHIEF CLERK
WASHINGTON, DC 20510–6250

April 1, 2024

Stephen A. Schwarzman
Chairman and Chief Executive Officer
Blackstone
345 Park Avenue
New York, NY 10154

Leif M. Murphy
Chief Executive Officer
TeamHealth
265 Brookview Centre Way, Suite 203
Knoxville, TN 37919

Dear Mr. Schwarzman and Mr. Murphy:

Pursuant to the authority under Senate Rule XXV of the Standing Rules of the Senate and
Senate Resolution 59, Section 12, I am writing to request documents and information regarding
Blackstone’s ownership of Tennessee-based physician staffing group TeamHealth,
TeamHealth’s contract for and management of emergency department staffing at Ascension St.
John Hospital, a Level I trauma center in Detroit, Michigan, and other practices impacting
patient care and treatment at TeamHealth-staffed emergency departments.

My staff have now spoken with more than 40 emergency medicine physicians across the
country who have raised substantial concerns regarding patient safety, patient care, emergency
department staffing, the corporate practice of medicine, restrictive contracting practices,
physician clinical independence, unlawful retaliatory actions, improper billing, and
anticompetitive practices at private equity-owned hospitals and private equity-owned contract
management groups (commonly known as staffing companies). 1 I am concerned by the risks
these physicians have raised and their potential impact on patients and families as well as the
homeland security implications, such as the ability of emergency departments to respond to a
mass casualty event, terrorist attack, pandemic, or other emergency that would require treating
high volumes of patients. As such, I am seeking additional information regarding private equity

Senate Committee on Homeland Security and Governmental Affairs Majority Staff interviews with
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emergency medicine physicians (Sept. 2023 – Mar. 2024) (on file with Committee).

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ownership and control of hospital emergency departments across the country and the potential
impacts on patient care and emergency preparedness. 2

While these issues are not limited to private equity, they are exacerbated by the private
equity business model, which hinges on highly leveraged debt, little equity, and the need to
obtain outsized returns within a limited time. 3 Data on private equity-ownership is largely
nontransparent. 4 However, publicly available information suggests that private equity-owned or
controlled physician staffing groups operate nearly one-third of all emergency departments
across the country. 5

Financial instability and bankruptcies by private equity-owned companies have had


devastating impacts on communities and patient care. 6 Compared to other for-profit companies,
private equity-owned companies are saddled with debt and more likely to file for bankruptcy. 7
The four largest emergency medicine staffing companies are owned or controlled by private

2
Private equity ownership in emergency medicine can take different forms, including private equity firm
ownership of the entire hospital, ownership of the contract management group that staffs the emergency department,
or a combination of the two.
3
See, e.g. Eileen Appelbaum and Rosemary Batt, A Primer on Private Equity at Work: Management,
Employment, and Sustainability, Center for Economic and Policy Research (Feb. 2012); Joseph D. Bruch, et al.,
Changes in Hospital Income, Use, and Quality Associated With Private Equity Acquisition, JAMA Internal
Medicine (Nov. 2020); Commonwealth Fund, Private Equity’s Role in Health Care (Nov. 17, 2023)
(https://www.commonwealthfund.org/publications/explainer/2023/nov/private-equity-role-health-care).
4
See, e.g. The Medicare Payment Advisory Commission (MEDPAC), Report to the Congress: Medicare
and the Health Care Delivery System, at 81 (June 2021) (finding that “understanding which individuals or entities
own a Medicare provider and their track record of operations could help to improve oversight and safeguard patient
care . . . [and] one particular obstacle is capturing accurate ownership data for providers (such as nursing homes and
some hospitals) that are part of complex corporate structures with multiple levels and subsidiaries,” noting “CMS’s
ownership data typically do not indicate a parent organization atop a hierarchy of legal entities”); Anaeze C.
Offodile II, et al., Private Equity Investments In Health Care: An Overview of Hospital And Health System
Leveraged Buyouts, 2003-17, Health Affairs (May 2021) (noting limitations in the study’s data collection because
“assets controlled by private equity firms are privately held and therefore do not have consistent reporting
requirements over time”).
5
IvyClinicians, 2023 State of the Emergency Medicine Employer Market (Feb. 2023).
6
See, e.g., Massachusetts Wakes Up to a Hospital Nightmare, The American Prospect (Jan. 26, 2024)
(https://prospect.org/health/2024-01-26-massachusetts-hospital-nightmare-steward-health/); Private Equity Is No
Longer a Reliable Last Resort for Troubled Hospitals, Bloomberg (Sept. 12, 2023)
(https://www.bloomberg.com/news/articles/2023-09-12/troubled-pennsylvania-hospital-reveals-failure-of-private-
equity-deals?embedded-checkout=true).
7
Brian Ayash and Mahdi Rastad, Leveraged Buyouts and Financial Distress (July 22, 2019). In a 2022
report, Moody’s Investor Service found that nearly 90 percent of health care companies rated at higher risk of
default are owned by private equity, noting financial sponsors have aggressively consolidated the emergency
medicine sector, among others. See Moody’s Investors Service, Credit stress is rising, setting the stage for more
downgrades and defaults (Dec. 12, 2022) (stating “nearly 90 percent of healthcare companies rated B3 negative or
below are owned by private equity”).

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equity firms. 8 Of these companies, Envision Healthcare has filed for bankruptcy within the past
year, TeamHealth has a payment of over a billion dollars due this year, and US Acute Care
Solutions (USACS) is facing a forced sale if it is unable to pay its private equity investors by
2026. 9 An additional private equity-owned staffing company, American Physician Partners,
which had over 150 contracts with emergency departments across the country, abruptly ceased
operations in July 2023 and subsequently filed for bankruptcy two months later. 10 These issues
present particular concern with respect to private equity-owned emergency department staffing
companies throughout the country. While private equity firms that are publicly traded have an
obligation to their investors, physicians have a duty to serve the best interest of their patients, and
these two duties may conflict.

For years, private equity-owned physician staffing companies such as Envision and
TeamHealth engaged in widespread “balance billing” (also known as surprise billing), a
predatory financial tactic to purposefully charge high out-of-network rates to patients who were
unknowingly treated by emergency physicians or other providers outside their network. 11 In
2022, Congress responded to this tactic by banning surprise billing. 12 While Congress rightfully
banned this harmful practice, I am concerned companies that previously engaged in surprise
billing may now consider other cost cutting efforts that more directly risk negatively impacting
patient safety and care.

In 2017, Blackstone acquired TeamHealth for $6.1 billion.13 TeamHealth employs


approximately 15,000 clinicians throughout the U.S. in practices including emergency medicine,
hospital medicine, anesthesiology, critical care, OB/GYN, orthopedic surgery, general surgery,

8
IvyClinicians, 2023 State of the Emergency Medicine Employer Market (Feb. 2023).
9
See Envision Healthcare officially files for Chapter 11 bankruptcy, Fierce Healthcare (May 15, 2023)
(https://www.fiercehealthcare.com/providers/envision-healthcare-likely-file-chapter-11-bankruptcy-wsj);
Blackstone’s TeamHealth Weighs Debt Proposals, With $1 Billion in Loans Coming Due, Wall Street Journal (June
7, 2023) (https://www.wsj.com/articles/blackstones-teamhealth-weighs-debt-proposals-with-1-billion-in-loans-
coming-due-6959cec5); Moody’s Investors Services, Moody’s downgrades U.S. Acute Care Solutions, LLC’s CFR
to B3 Report from B2, outlook stable (Sept. 23, 2023); Moody’s Investors Services, Moody’s affirms U.S. Acute
Care Solutions, LLC’s B2 CFR, outlook stable (Jan. 19, 2022). In 2021, Apollo Global Management invested $470
million in USACS, a physician staffing company; however, if USACS is “unable to redeem the preferred shares” by
March 1, 2026, Apollo “has the right to request full redemption of its preferred share investment” and “can force the
sale of the company.” Id.
10
Hospital, ED staffer American Physician Partners files for Chapter 11 bankruptcy, Fierce Healthcare
(Sept. 20, 2023) (https://www.fiercehealthcare.com/providers/hospital-ed-staffer-american-physician-partners-files-
chapter-11-bankruptcy).
11
Zack Cooper, et al., Surprise! Out-of-Network Billing for Emergency Care in the United States, National
Bureau of Economic Research (July 2017).
12
No Surprises Act of the 2021 Consolidated Appropriations Act, Pub. L.116-260.
13
TeamHealth, TeamHealth Completes Previously Announced Transaction with Blackstone (not dated)
(https://www.teamhealth.com/news-and-resources/press-release/blackstone/) (accessed Mar. 6, 2023).

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ambulatory care, post-acute care, behavioral health, urgent care, and virtual care. 14 It currently
operates approximately 600 emergency departments around the country and is responsible for
staffing these emergency departments and implementing policies and protocols that can affect
the quality of clinical care. 15

TeamHealth contracts with Ascension St. John Hospital in Detroit to staff its emergency
department. After ongoing concerns regarding patient care and physician staffing at St. John’s
emergency department, TeamHealth-employed physicians and other providers voted to unionize,
and are currently negotiating the union’s first contract. 16 Majority Committee staff spoke with
emergency medicine physicians, including who work at Ascension St. John’s emergency
department, who raised serious concerns about physician staffing levels and patient safety. For
example, physicians reportedly have been responsible for over 20 beds at a given time and
patients routinely had a 16-hour wait time in the emergency department. 17 Majority Committee
staff have also received concerns that as a result of the high patient volume and low physician
staffing, emergency department physicians reportedly had to attend to patients with cardiac arrest
on the waiting room floor and patients were forced to wait 6 hours (in the case of an
appendicitis) and 4 hours (in the case of a pulmonary embolism), among many other concerning
examples.

In October 2023, the Michigan State Medical Society wrote to Michigan Attorney
General Dana Nessel and raised concerns about private equity-owned staffing companies and
other corporations using business strategies to circumvent Michigan’s corporate practice of
medicine doctrine. 18 I share those concerns. Additionally, I am troubled that certain contracting
practices with emergency physicians, such as non-interference clauses, may impede physicians’
ability to provide critical care or raise patient safety concerns. 19

14
Team Health, Our Company (https://www.teamhealth.com/our-company/) (accessed Mar. 7, 2024).
15
Dr. Leon Adelman, State of the US Emergency Medicine Employer Market, Sept. 2023: Analysis based
on Ivy Clinicians data, Emergency Medicine Workforce Newsletter (blog) (Sept. 12, 2023)
(https://emworkforce.substack.com/p/state-of-the-us-emergency-medicine).
16
Contracted emergency doctors at Ascension St. John vote to unionize, The Detroit News (July 13, 2023)
(https://www.detroitnews.com/story/news/local/wayne-county/2023/07/13/contracted-emergency-doctors-at-
ascension-st-john-hospital-vote-to-unionize-nlrb/70409871007/).
17
While there are not national standards that govern the number of patients per hour an emergency
medicine physician can safely treat at a time due to a number of variables, such as patient acuity and support from
advanced practice providers, a 2023 survey found that the average number of patients per hour seen by emergency
medicine physicians without assistance from nurse practitioners or resident physicians was 2.1 patients per hour.
See Kraftin E. Schreyer et al., Physician Productivity and Supervision, The Western Journal of Emergency Medicine
(May 2023).
18
Letter from Michigan State Medical Society to Michigan Attorney General Dana Nessel (October 23,
2023).
19
See Senate Committee on Homeland Security and Governmental Affairs Majority Staff interviews with
emergency medicine physicians (Sept. 2023 – Mar. 2024) (on file with Committee).

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Ascension St. John Hospital is an important part of the Detroit community. However, I
am concerned that these and related issues raise the risk that Blackstone and TeamHealth
business decisions may compromise the Ascension St. John emergency department’s ability to
provide quality patient care and respond to a mass casualty event, pandemic, or other event that
would require the treatment of high volumes of patients.

In light of the issues identified above and to better understand Blackstone, TeamHealth,
and TeamHealth-owned or controlled entities, subsidiaries, or affiliates’ actions with respect to
management, control, staffing, and care at Ascension St. John’s emergency department, please
provide the following documents and information. Many physicians also told the Committee
they could not voluntarily discuss their patient safety and staffing concerns out of fear for their
livelihoods. As such, additional areas of focus may be necessary in the near future.

Blackstone

1. Please provide Blackstone’s acquisition agreement of TeamHealth and the following


information.

a. List the amount of equity invested and the amount of debt placed on TeamHealth
as part of Blackstone’s 2017 acquisition of TeamHealth.

b. For each year since January 1, 2017, list the amount of dividends or share
buybacks TeamHealth, or a TeamHealth-affiliate, paid to Blackstone.

c. For each year since January 1, 2017, list the amount of debt placed on
TeamHealth.

d. Please indicate whether Blackstone receives any fees, including management fees,
from TeamHealth. If yes, for each year since 2017, please list the fees received
and the reason for those fees.

2. For each year from 2017 through the present, please identify the number of seats and the
names and job titles of individuals associated with Blackstone on TeamHealth’s Board of
Directors. If no individual at or associated with Blackstone sat on TeamHealth’s Board
of Directors in any given year, please indicate so.

3. For the period January 1, 2021 through January 1, 2024, please provide:

a. Any Blackstone Board of Directors meeting agenda and minutes discussing or


related to TeamHealth, including any attachments, exhibits, or supplemental
material.

5
b. Any Blackstone Board of Directors’ committee or subcommittee meeting agenda
and minutes discussing or related to TeamHealth, including any attachments,
exhibits, or supplemental material.

c. A list of Blackstone senior employees, senior consultants, experts, managers, or


individuals who advise or advised Blackstone on matters relating to TeamHealth’s
emergency medicine staffing, including corporate strategy, growth, debt
management, or operational efficiencies.

d. Any final reports or presentations (including pitch decks, slide decks, or


playbooks) discussing or relating to TeamHealth’s emergency medicine staffing,
including corporate strategy, growth, debt management, or operational
efficiencies.

TeamHealth

4. For the period January 1, 2022 through March 1, 2024, please provide all
communications related to the Ascension St. John emergency department for the topics
listed below and for the following custodians: TeamHealth-affiliated emergency
medicine professionals, 20 TeamHealth Executive Leadership, TeamHealth Physician
Leadership, Medical Directors, Regional Vice Presidents, Chief Medical Officers, or
Members of TeamHealth’s Board of Directors.

a. Physician or advanced practice provider (APP) staffing, including: requests for


additional staffing, lack of physician shift overlap, single physician coverage, lean
or efficient staffing models, removing physicians from a schedule, or removing
APPs from a schedule.

b. Patient safety, including APP scope and care, treating patients in hallways or
waiting rooms, emergency room wait times, or “near misses.”

c. Code trauma, code sepsis, geri trauma, cardiac arrest, stroke activation, trauma
activation charge, sepsis (or other activation) power plan, or patient critical care
levels (1-5).

d. Downcoding, clinical queries to physicians regarding billing or coding, critical


care attestation, patient counseling on smoking cessation or other preventative
care measures, or inclusion of protein calorie malnutrition diagnoses.

20
“Emergency medicine professionals” includes physicians, nurse practitioners, physician assistants, and
physician associates who staff the Ascension St. John emergency department.

6
e. Physician productivity or efficiency, Relative Value Units (RVUs) including
RVUs generated per hour, performance incentives, or compensation, such as
metric-based compensation, bonus compensation, or related calculations.

f. Time-related metrics, including Left Without Being Seen (LWBS), Greet to First
Clinical Orders, Door to Doctor, Door to Disposition, or Door to Discharge.

g. Billing targets or loss of revenue.

5. For the period January 1, 2021 through present, please provide:

a. A list of the members of TeamHealth’s Board of Directors each year.

b. Any compensation any member of TeamHealth’s Board of Directors received


from Blackstone (or a Blackstone affiliate), the name of the Board Member, and
the amount of compensation received.

c. Any TeamHealth Board of Directors meeting agenda and minutes discussing or


related to emergency medicine staffing, including any attachment, exhibit, or
supplemental material.

d. Any TeamHealth meeting minutes or other documents from meetings held by


TeamHealth with TeamHealth-affiliated emergency medicine physicians who
work in the Ascension St. John emergency department.

e. Any final reports or presentations (including pitch decks, slide decks, or


playbooks) discussing or relating to TeamHealth’s emergency medicine staffing
corporate strategy, growth, debt management, or operational efficiencies.

6. List and provide the corresponding contracts/management services agreements for any
subsidiaries, entities, or other affiliates owned or controlled by TeamHealth or any
TeamHealth-controlled subsidiary, entity, or other affiliate used to staff, manage,
contract, or otherwise do business with TeamHealth-staffed emergency departments in
the TeamHealth Region in which Ascension St. John Hospital is located.

7. Please provide any written TeamHealth policies related to the following topics. If no
such policies exist, please indicate that.

a. Physician staffing

b. Physician clinical autonomy

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c. Raising and reporting patient safety or care concerns

d. Evaluation of physician performance

e. Clinical protocols (such as what tests, codes, or treatments to initiate)

f. Billing, including physicians’ ability (or lack thereof) to access data and
information on billing associated with their National Provider Identifier

8. Please provide the following contracts:

a. TeamHealth’s (or any affiliate entities’) contract with Ascension St. John Hospital
to staff its emergency department.

b. TeamHealth’s (or any affiliate entities’) 2023 contracts, including any addenda,
with the emergency medicine physicians who worked in the Ascension St. John
emergency department, with any personal information redacted.

9. For the period January 1, 2024, through present, please provide:

a. The emergency medicine physician and APP staffing schedules for the Ascension
St. John emergency department, showing the number of emergency medicine
physician and APP coverage hours for each day.

b. The daily patient volumes in the Ascension St. John emergency department.

10. For the period January 1, 2023, through January 1, 2024, please provide physician
productivity reports, or related physician metric-based feedback, for any TeamHealth-
affiliated emergency medicine physicians who worked in the Ascension St. John
emergency department.

The Committee on Homeland Security and Governmental Affairs is authorized by Rule


XXV (k)(2)(B) of the Standing Rules of the Senate to investigate matters that aid the Committee
in “studying the efficiency, economy, and effectiveness of all agencies and departments of the
Government.” 21 Under Senate Resolution 59, Sec. 12(e)(2), of the 118th Congress, the
Committee’s investigative duties “shall not be construed to be limited to the records, functions,
and operations of any particular branch of the Government and may extend to the records and
activities of any persons, corporation, or other entity.” 22

21
S. Rule XXV(k)(2)(B).
22
S. Res. 59, Sec. 12(e)(2).

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Please provide responsive documents and information as soon as possible, but no
later than April 17, 2024. Additionally, please arrange to meet with the Committee as soon
as possible, but no later than May 3, 2024. Please see attachment A to this letter for a
description of the documents and information covered by this request.

Thank you for your attention to this matter. Should you have any questions, please
contact Megan Petry Edgette and Kevin McAloon of Chairman Peters’ staff at (202) 224-2627.

Sincerely,

_________________________
Gary C. Peters
Chairman
Committee on Homeland Security
and Governmental Affairs

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