EZYSAVE+ ACCOUNT

TERMS AND CONDITIONS

NO LINES WHEN YOU’RE ONLINE! OPEN AN EZYSAVE+ BY MAYBANK ACCOUNT TODAY!

EzySave+ is a digital savings account that can be opened FULLY ONLINE without going to the branch.
You only need to provide the required information and share your documentary requirements from
GCash through the EzySave+ program.

1. FEATURES AND BENEFITS

 No initial deposit required
 No maintaining balance & annual fee
 Earn interest with a minimum balance of P0.01
 Enjoy free ATM withdrawal from ANY Bancnet ATM in the Philippines
 Withdraw from any ATM worldwide carrying the Visa Logo (subject to applicable fees)
 Pay for goods and services using your Maybank Visa Debit Card (subject to applicable fees)
 Enjoy free life insurance coverage of up to Php1,000,000 subject to qualification
 Easily manage your account anytime and anywhere via Maybank Internet and Mobile banking

2. ELIGIBILITY AND REQUIREMENTS

 Must be 18-80 years old
 Must be a Filipino citizen
 Must have any one of these valid Government IDs:
o UMID
o Driver’s License
o SSS ID
o Passport
o Postal ID
o PRC ID
o HDMF (Pag-ibig) ID
o National ID/Philsys ID
 Must be a fully verified GCash accountholder
 Must submit via GCash app an image of 3 specimen signatures signed on a piece of paper

3. OPENING YOUR EZYSAVE+ ACCOUNT

You agree that your EzySave+ account may be opened subject to the approval of Maybank Philippines,
Inc. (“Bank”) after necessary verification of the applicant’s identity and/or authority to open an account,
and that you can only open and maintain one (1) active EzySave+ account.

4. ACCESSING AND MONITORING YOUR EZYSAVE+ ACCOUNT

You will receive an Internet Banking (IB) Access number and First Time Activation Code (FTAC) to register
your EzySave+ account in Maybank Internet and Mobile Banking via your registered e-mail and mobile
number respectively, if you do not have an existing account and access to Maybank Internet and Mobile
Banking yet. You may register through www.maybank.com.ph or through the Maybank2U PH app.

You can enjoy the following features and benefits after successful registration:
o View account details and transaction history
o Transfer funds from your account to other accounts or banks real-time
 o Pay your utilities, credit cards, and other bills
o Load your mobile prepaid accounts
o Apply for a Time Deposit account

Transactions made using Maybank Internet and Mobile Banking are subject to applicable fees.

You can learn more about Maybank Internet and Mobile Banking by visiting www.maybank.com.ph or
calling the Customer Care hotline at (02) 8588-3888. We may suspend your use of these channels for
violations of the Maybank Internet Banking Terms and Conditions. Please visit www.maybank.com.ph for
the terms and conditions.

If you find any discrepancies or unauthorized transactions, please report immediately to GCash Customer
Service and/or Maybank Philippines Customer Care. We will consider your transactions valid if we have
not received feedback from you within thirty (30) calendar days from transaction date.

5. FUNDING YOUR EZYSAVE+ ACCOUNT

You may fund your EzySave+ account by depositing through Maybank branches nationwide. You may also
receive incoming funds from other Maybank Philippines accounts, other local banks and international
banks, subject to an aggregate deposit limit (defined as the total deposits you can make in your account
from the time your account is opened).

You acknowledge that upon account opening, your EzySave+ account will be on “restricted status” and
shall have an aggregate deposit limit of Php100,000.00. Should your EzySave+ account reach this limit,
any new deposit transaction will no longer be processed. To remove this restriction, please call our
Customer Care at (02) 8588-3888 to complete the Know Your Customer (KYC) verification process using
the information you have provided during your account opening. On specific instances, you may need to
visit your Maybank branch of account to complete the KYC verification process. Once your account has
successfully completed the KYC verification process, the aggregate transaction limit of Php100,000.00
will no longer apply.

6. TRANSFERRING FUNDS FROM YOUR EZYSAVE+ ACCOUNT

You may transfer funds from your EzySave+ account to other Maybank Philippines accounts, other local
banks and international banks, subject to the following fund transfer aggregate limits:
 Limit of Php50,000 per account per day via Gcash
 Limit of Php50,000 per account per day via Maybank Internet and Mobile banking to other banks
 Limit of Php100,000 per account per day via Maybank Internet and Mobile banking to another
Maybank Philippines account
 No Limit via Maybank Internet and Mobile banking to own MPI account

7. DEBIT CARD AND PIN MAILER REQUEST AND DELIVERY

To request for a Maybank Visa Debit Card for your EzySave+ account, you must have a minimum deposit
amount of Php 10,000.00* at the time of your request. This request may be made by calling Maybank’s
Customer Care or by visiting any Maybank branch.

Your debit card can either be delivered to your registered residence address or picked up at your
requested Maybank branch, subject to the Bank’s delivery or card pick-up process.
If your debit card is unclaimed after 90 days from the date of notification pertaining to the unsuccessful
delivery of your debit card and/or PIN Mailer, it will be destroyed. After the card is destroyed, you agree
that you need to request for a debit card replacement subject to a fee.

*This is effective starting 01 January 2024; prior 01 January 2024, the minimum deposit amount for debit card
requests is Php 1,000.00.

8. NAME TO APPEAR ON DEBIT CARD

You can nominate the name to appear on your debit card as long as it is within the Bank’s processes
and/or procedures, upon your request for a debit card.

Example:
Complete Name: Juan Dela Cruz Reyes
Name to appear: JUAN REYES

You agree that the name must be the same as your registered name in Maybank’s records and must not
be any other names or aliases.

9. ACTIVATING AND USING YOUR DEBIT CARD

Your Debit card will be delivered inactive. To activate, please follow the instructions in your Maybank
Visa Debit Card welcome pack.

You may use your Maybank Visa Debit Card locally at BancNet affliliated ATMs and internationally at Visa
affiliated ATMs.

You may also use your Maybank Visa Debit Card to pay for goods and services wherever BancNet and/or
Visa is accepted as long as the balance is sufficient for the payment being made. You agree that the bank
has the right to limit and decline your transactions for security reasons and for online transactions, the
bank shall not be held liable for any undelivered goods or non-performance of services, defects, damages
and after-sales, and/or disputes between accountholders and seller/service provider arising from such
transaction.

There may be fees and charges for the use of non-BancNet affiliated ATMs and/or international ATMs and
terminals.

10. REPORTING YOUR LOST OR STOLEN DEBIT CARD

You must report lost or stolen EzySave+ Debit card to Maybank Customer Care at (02) 8588-3888
immediately. To request for a debit card replacement, you may call Maybank Customer Care or visit any
Maybank branch. You agree that requests for debit card replacement is subject to a fee.

11. REPLACING YOUR DEBIT CARD

In case you are unable to use your Debit Card due to damage, or defect, you may visit any Maybank
branch to request for card replacement, subject to applicable fees.

12. PROTECTING YOUR EZYSAVE+ ACCOUNT

Your account information, debit card information, internet and mobile banking information are strictly
confidential. You are deemed to have sole access to your account and you are absolutely prohibited from
disclosing, giving or making available to any person for use under any circumstances, your account
information, debit card information, internet and mobile banking information; Maybank shall not be
liable for any breach of this obligation by you.

For security reasons, you shall take the necessary steps to prevent the discovery of your account, debit
card information, internet and mobile banking information by any unauthorized person.

You shall immediately notify the bank if you suspect or recognize any unauthorized access or transaction
in the account, debit card or internet and mobile banking account.

13. AVAILING YOUR LIFE INSURANCE

Your EzySave+ account comes with a free life insurance of up to Php1,000,000.00. To qualify, your
Average Daily Balance (ADB) must be at least Php50,000.00. Insurance coverage is 2x of your previous
month’s ADB up to Php1,000,000.00.

To request for a copy of the master policy or process an insurance claim, you may visit your branch of
account. Insurance claim will be subject to review and approval. To learn more about the Save n Protect
feature of your account, you may visit
https://www.maybank.com.ph/en/personal/deposits/savings/save-protect-savings-account.page. For
further information, you may call Maybank Philippines Customer Care at (02) 8588-3888.

14. FEES AND CHARGES

You may view the updated fees and charges in the Maybank PH website. The Bank shall release
notification/s 60-days prior the effectivity of any changes to the fees and charges.
 https://www.maybank.com.ph/en/personal/deposits/fees-charges.page
 https://www.maybank.com.ph/en/personal/cards/debit-cards/visa-debit.page

15. ACCOUNT CLOSING

You acknowledge that should there be no activity and no balance in the EzySave+ account within the
twelve (12) months from account opening, your account will be automatically closed. Furthermore,
accounts that are dormant (i.e. no activity) within two (2) consecutive years will also be closed, after
efforts to notify you prior the dormancy and account closure.

You also acknowledge that the Bank may close your account in the event of unsuccessful account
verification, unsatisfactory account review results, fraudulent activities, or breach in local banking
regulations or product Terms and Conditions.

You acknowledge that in the event that your closed EzySave+ account has any outstanding balance
appearing per Bank’s books, minus charges, if any, you may redeem the balance via transfer to your
other Maybank account or via Manager’s Check upon your request by visiting any Maybank branch. You
further acknowledge that unclaimed balances after ten (10) years from account closure will be forfeited
and shall be remitted to the Treasurer of the Philippines.

16. CONSUMER ASSISTANCE CHANNELS

For assistance and inquiries, Maybank’s Customer Care hotline is (02) 8588 3888 or PLDT Toll Free number
1-800-10-588 3888 or email at mpi.customerservice@maybank.com.

Maybank Philippines Inc. is regulated by the Bangko Sentral ng Pilipinas | https://www.bsp.gov.ph

17. OTHER RELATED CONTRACTS
The terms and conditions of the Bank’s Deposit Contract and the Maybank Internet Banking Terms and
Conditions not in conflict herewith shall likewise apply.

In the event of possible conflict between the terms of the Bank’s Deposit Contract and this EzySave+
Account Terms and Conditions, the order of priority shall be this EzySave+ Account Terms and
Conditions followed by the Bank’s Deposit Contract.

For the full Deposit contract related to your EzySave+ account, please visit
https://www.maybank.com.ph/en/personal/deposits/all-deposits.page.

Compliance with Republic Act No. 10173

(Data Privacy Act of 2012)

1. By acceding to the Bank’s Terms and Conditions for account opening and for availing the Bank’s
financial products, you confirm that you have read and understand the Bank’s Privacy Notice which
may be viewed online at https://www.maybank.com.ph/en/personal/Security/privacy-policy.page,
and you agree that Maybank may collect, hold, use, and share your Personal Information pursuant to
the Data Privacy Act 0f 2012 (Republic Act No.10173) for so long as you remain to be a client and for
as long as your records and Personal Information are required and/or allowed by law to be retained
and processed, whether for your protection or for the protection and pursuit of the legitimate
interests and/or business purposes of Maybank. I allow Maybank Philippines, Inc. to provide to the
appropriate regulatory agencies and/or authorities, and/or to its parent bank, Malayan Banking
Berhad, its subsidiaries, affiliates or branches, and/or any of Maybank Philippines, Inc.’s authorized
agents any information pertinent to my account(s) and/or as may be stipulated under the applicable
laws, regulations, guidelines, directives or agreement.

2. Your Rights as Data Subject under the Data Privacy Act of 2012:

I. Right to be informed – It empowers you as the Data Subject to consider other actions to protect
your data privacy and assert other privacy rights. This right also requires the Bank as Personal
Information Controller to notify you within a specific period of time if personal data has been
compromised.

II. Right to object – You have the right to object to the processing of your personal data, including
processing for direct marketing, automated processing or profiling. You shall also be notified
and given an opportunity to withhold consent to the processing in case of changes to the
information supplied or declared to you in the preceding paragraph.

III. Right to access – You have the right to reasonable access to, upon demand, the following:
1) Contents of your personal data that were processed;
2) Sources from which personal data were obtained;
3) Names and addresses of recipients of the personal data;
4) Manner by which such data were processed;
5) Reasons for the disclosure of the personal data to recipients, if any;
 6) Information on automated processes where the data will, or is likely to, be made as the
sole basis for any decision that significantly affects or will affect you;
7) Date when personal data concerning you were last accessed and modified; and
8) The designation, name or identity, and address of the personal information controller.

IV. Right to rectification – You have the right to dispute any inaccuracy or error in the personal
data and have the Bank correct it immediately, unless the request is vexatious or otherwise
unreasonable. If the personal data has been corrected, the Bank shall ensure the accessibility
of both the new and the retracted information and the simultaneous receipt of the new and
the retracted information by the intended recipients thereof: Provided, That recipients or third
parties who have previously received such processed personal data shall be informed of its
inaccuracy and its rectification, upon your reasonable request.

V. Right to erasure or blocking – You have the right to suspend, withdraw or order the blocking,
removal or destruction of your personal data from the Bank’s filing system. This right may be
exercised upon discovery and substantial proof of any of the following:
1) The personal data is incomplete, outdated, false, or unlawfully obtained;
2) The personal data is being used for purpose not authorized by the data subject;
3) The personal data is no longer necessary for the purposes for which they were collected;
4) You withdraw consent or object to the processing, and there is no other legal ground or
overriding legitimate interest for the processing;
5) The personal data concerns private information that is prejudicial to the Data Subject,
unless justified by freedom of speech, of expression, or of the press or otherwise
authorized;
6) The processing is unlawful; or
7) The Bank violated the rights of the Data Subject.

VI. Right to Damages – You have the right to claim compensation you may have suffered due to
inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal
data, taking into account any violation of your rights and freedoms as Data Subject.

VII. Right to data portability - Where your personal data is processed by electronic means and in a
structured and commonly used format, you shall have the right to obtain from the Bank a copy
of such data in an electronic or structured format that is commonly used and allows for your
further use.

VIII. Right to file a complaint – You have the right to file a complaint with the National Privacy
Commission in case of a privacy violation or personal data breach.

3. Consent for Processing and Sharing of Personal Data

You consent to the processing and/or sharing of your personal data for the following purposes:
1) To assess your application for any of the Bank’s products and services;
2) To verify your financial standing through credit reference checks;
3) To manage and maintain your account and facility;
4) To evaluate financial needs and to continue performing the contractual obligations entered into
between you and Maybank;
5) To respond to your inquiries and complaints and to resolve disputes;
 6) For internal functions such as evaluating the effectiveness of marketing, market research,
statistical analysis and modelling, reporting, audit and risk management;
7) To prevent fraud or detect crime or for the purpose of investigation;
8) For security reasons, in particular, personal information collected from closed circuit security
surveillance cameras;
9) To use personal data for the fulfilment of any regulatory requirements and for any other reasons
connected with providing you the services you require, as well as the fulfilment of any of your
commercial transactions with Maybank;
10) To share your personal data with other entities within the Maybank Group, its agents and
strategic partners with whom Maybank has a relationship with respect to specific products and
services ("Other Entities") as Maybank deems fit, and you as Accountholder may receive marketing
communication from Maybank or from these other entities about products and services that may
be of interest to you.
11) To share your EzySave+ account number and account balance with GCash and/or its agents,
strategic partners with whom Maybank has a relationship with respect to the EzySave+ program
as Maybank deems fit and you as Accountholder to be able to view your balance and account
number via the GSave program of GCash.

Should you wish not to receive these marketing communications and object to sharing your
account information to GCash for justifiable reasons, you may notify the Bank to withdraw your
consent. You may not object or withdraw on the processing of your data if the Bank is legally
required to do so or if the data processing is necessary to fulfill the Bank’s contract with you.

Effective 01 December 2023