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    Delta Plastic Inc

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    Elisha Garcia Bulad-on
    The document discusses a manufacturing company called Delta Plastics that is having issues with defects in products made from a new material called 'super plastic' that they started using without fully testing it first. It discusses how the director of manufacturing, Jose De Costa, is analyzing a quality report showing defects between the new material and their standard plastic. It suggests they should track mistakes by comparing finished products made from both materials to find out where defects are occurring and what is causing them with the different materials.

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    Delta Plastic Inc

    Uploaded by

    Elisha Garcia Bulad-on
    6 views2 pages
    The document discusses a manufacturing company called Delta Plastics that is having issues with defects in products made from a new material called 'super plastic' that they started using without fully testing it first. It discusses how the director of manufacturing, Jose De Costa, is analyzing a quality report showing defects between the new material and their standard plastic. It suggests they should track mistakes by comparing finished products made from both materials to find out where defects are occurring and what is causing them with the different materials.

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    The document discusses a manufacturing company called Delta Plastics that is having issues with defects in products made from a new material called 'super plastic' that they started using without fully testing it first. It discusses how the director of manufacturing, Jose De Costa, is analyzing a quality report showing defects between the new material and their standard plastic. It suggests they should track mistakes by comparing finished products made from both materials to find out where defects are occurring and what is causing them with the different materials.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    6 views2 pages

    Delta Plastic Inc

    Uploaded by

    Elisha Garcia Bulad-on
    The document discusses a manufacturing company called Delta Plastics that is having issues with defects in products made from a new material called 'super plastic' that they started using without fully testing it first. It discusses how the director of manufacturing, Jose De Costa, is analyzing a quality report showing defects between the new material and their standard plastic. It suggests they should track mistakes by comparing finished products made from both materials to find out where defects are occurring and what is causing them with the different materials.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    Delta Plastic Inc.

    Jose De Costa, director of manufacturing at Delta Plastics, sat at his desk looking at the latest production quality report;
    showing the number and type of product defects per week (see the quality report in Delta Plastics, Inc. Case A, Chapter
    5). He was faced with the task of evaluating production quality for products made with two different materials. One of
    the materials was new and called “super plastic” due to its ability to sustain large temperature changes. The other
    material was the standard plastic that had been successfully used by Delta for many years.

    The company had started producing products with the new “super plastic” material only a month earlier. Jose suspected
    that the new material could result in more defects during the production process than the standard material they had
    been using. Jose had been opposed to starting production until R&D had fully completed testing and refining the new
    material. However, the CEO of Delta had ordered production despite objections from manufacturing and R&D. Jose
    carefully looked at the report in front of him and prepared to analyze the results.

    Facts of the Problem:

    -Jose De Costa is a Director of a Manufacturing Company at Delta Plastic that design and manufacture plastics.
    Producing their product using their “Standard Plastic” has been successfully used for so many years but as of now they
    want to produce their product using their new material “Super Plastic “

    Knows the Problem

    *They use a new material without even testing it first before they franchise or sell it to some customers. That’s why they
    are having a trouble because they found out that there are so many defects in their product.

    Alternative Solution:

    -They should make an action by testing first their new finished product using their new material “Super Plastic” and the
    finished product using their old material “Standard Plastic “ so that they can compare it, then find out what’s wrong or
    matter in specific. Why many defects occurred.

    The solution to the problem:

    -They should track mistakes by comparing each finished product using the old and new materials so that they can find
    out what’s wrong with each item by comparing it. Also, they can use flow charts by showing the process of the product
    so that they can be recognized where the defects occurred during production and find out what product is causing
    defects. If it is with the new material product or with the old one. So that next time they can ensure their product is
    properly.

    Valley Memorial Hospital

    Facts of the Case:

    -The joint accreditation of Health Care Organizations is currently looking hard at quality when they visit hospitals and
    decide whatever accredits them. Valley Memorial Hospital is a service of medical organization. The chief characteristic of
    this type of organization is high customer contact. It is considered to be an intangible product.

    Main Problem of the Case:

    -Liable for a disparate treatment race discrimination in violation of the Vill when they did not promote, Ms. Crew as
    one of their employees because it shall be an unlawful employment practice for an employer to fail or refuse to hire or
    discharge any individual or otherwise discriminate against any individuals.
    Solution to the Problem:

    -The quality service, you should first monitor and act on employee's attainment before describing or understand
    employee's credentials. So the zero defects can used to solve a certain problems arises with service or if there is a
    problem with the character of the employee's. Mistake are unacceptable and everyone we should first do the right thing.

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