2024 SPHRi Workbook Module 4 Preview
2024 SPHRi Workbook Module 4 Preview
2024 SPHRi Workbook Module 4 Preview
TOTAL REWARDS
IHRCI
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2024 Edition
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Introduction
As a subscriber of the SPHRi certification workbook series, you have access to the
www.ihrci.org learning system. The system includes a Glossary that provides a search box
and descriptions of key HR terms. Additionally, the system consists of over 900 practice exam
questions and answers with explanations in our database, including pre-tests, review tests,
and post-tests:
Pre-test: It contains the same percentage of questions from each content area. Participants
can take a pre-test of that module to assess their conceptual understanding of that specific
area of the SPHRi exam content outline. When the pre-test is completed, an overall correct
percentage and the number and percentage of questions answered correctly are provided.
Answers with explanations for individual questions are also provided. Our system allows
users to save the pre-test results for later improvement.
Review-test: Every review test contains questions with explanations that help you
understand the concepts of that particular knowledge area for each study workbook section.
Once you finish reviewing one section of the workbook text, you naturally gain access to the
next section. Each new section builds on the concepts learned in the previous knowledge
areas. Please follow a step-wise study approach for all the knowledge areas.
Post-test: Once you have completed all the knowledge areas, take a full-length simulated
practice test under the same testing conditions as the actual exams. The test, which covers
140 questions over 3.25 hours, is designed to help you familiarize yourself with the final
SPHRi Exam format and question types. Continue practicing until you consistently achieve
near 80% correct answers in the post-test. This will help you understand the areas where you
have improved since the last test and identify topics that require further revision.
Access to the learning system is valid for twelve (12) months from the date of purchase,
covering two test windows. You may take the pre-test, review-test, and post-test as many
times as you like within the 12 months. Access to these practice exams is for your use only;
your account is not to be shared with others. Your use of the online practice exams signifies
your acknowledgment of and agreement to these terms.
This workbook is not a textbook. The included workbooks and practice exams are intended
to aid in preparation for the SPHRi Certification Exam conducted by the HR Certification
Institute. By using all of the preparation materials, you will become well-versed in the four
key functional areas that make up the HR Certification Institute’s SPHRi body of knowledge.
However, studying these materials does not guarantee that you will pass the exam. These
workbooks should not be considered legal or professional advice.
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Table of Contents
Introduction ................................................................................................................................ 3
Table of Contents........................................................................................................................ 4
Part One: Total Rewards Program .............................................................................................. 6
1. Total Rewards Framework .............................................................................................. 6
1.1. Compensation ..................................................................................................... 7
1.2. Benefits.............................................................................................................. 10
1.3. Work-Life Effectiveness (WellBeing) .................................................................. 13
1.4. Recognition ........................................................................................................ 14
1.5. Development ..................................................................................................... 16
1.6. External Influences ............................................................................................ 17
1.7. Internal Influences............................................................................................. 18
1.8. HR Strategy ........................................................................................................ 19
1.9. Inspiration, Commitment, Productivity ............................................................. 20
1.10. Employee Experiences..................................................................................... 21
1.11. Organizational Performance............................................................................ 23
2. Total Rewards Implementation .................................................................................... 25
2.1. Total Rewards Considerations ........................................................................... 25
2.2. Total Rewards Benchmarking ............................................................................ 28
2.3. Total Rewards Optimization .............................................................................. 29
2.4. Total Rewards Governance ................................................................................ 32
2.5. Total Rewards Communication .......................................................................... 34
2.6. Total Rewards Implementaiton Process ............................................................ 37
3. Pay Policy and Philosophy ............................................................................................ 39
3.1. Match the market .............................................................................................. 40
3.2. Lead the market ................................................................................................ 41
3.3. Lag the market ................................................................................................... 41
3.4. Use a combination of options ........................................................................... 42
3.5. Crafting Effective Job Grades (Job Leveling) ...................................................... 42
4. Executive Compensation .............................................................................................. 44
4.1. Executive vs. Employee Compensation ............................................................. 44
4.2. Key Components of Executive Compensation................................................... 45
4.3. Governance and Executive Compensation ........................................................ 46
5. Equity Compensation ................................................................................................... 48
5.1. Benefits of Equity Compensation ...................................................................... 48
5.2. Equity Compensation Terminology ................................................................... 49
5.3. Types of Equity Compensation .......................................................................... 50
Part Two: Incentive Programs .................................................................................................. 56
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Moreover, 'total rewards' can also denote the HR function or department responsible for
managing compensation and benefits or the holistic intrinsic and extrinsic benefits an
employee perceives.
Source: worldatwork.org
One of the earliest models for understanding Total Rewards originated from WorldatWork,
formerly known as the American Compensation Association. This model conceptualized
more than two decades ago and still available on WorldatWork's website, situates the Total
Rewards strategy at its core, flanked by influencers on one side and outcomes on the other.
The strategic tactics emphasize compensation, well-being, benefits, development, and
recognition, to theoretically foster increased productivity, commitment, and motivation.
1.1. Compensation
Pay an employer provides an employee for services rendered (i.e., time, effort, skill).
This includes both fixed and variable pay tied to performance levels.
Fixed pay, or base pay, is nondiscretionary compensation that does not vary according
to performance or results achieved. It’s usually determined by the organization’s
philosophy and pay structure.
Base Pay
Fixed or base pay is the compensation paid to an employee for performing a specific
job. The definition of base pay can vary by country. Base pay levels need to consider
variations in equivalent monthly salaries vary by country. The bottom line to fixed pay
practices need to be based on a competitive strategy for each country. Types of Base
pay include:
Salary
Wage
The main difference between salary and wage is that a salary is a fixed, regular
payment typically paid on a monthly or annual basis, while a wage is a variable
payment often based on hourly, daily, or piecework rates tied to the number of hours
worked.
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Nonexempt
“Nonexempt" refers to employees who are not exempt from labor laws governing
minimum wage, overtime pay, and other regulations. Nonexempt employees are
eligible for overtime pay when they work more than a specified number of hours in a
workweek, typically 40 hours in many jurisdictions.
Hourly rates
"Hourly rates" refer to the compensation method where employees are paid a set
amount for each hour worked. Hourly employees receive a wage for every hour they
work, and their pay is directly tied to the number of hours they put in. These rates
can vary depending on factors like the employee's job role, location, and any
applicable overtime rates. Hourly rates are common for nonexempt workers who are
eligible for overtime pay.
Piece rate
Piece rate is a method of compensation where employees are paid based on the
quantity or number of items they produce, tasks they complete, or units they deliver.
Instead of receiving an hourly wage or fixed salary, workers earn a set amount for
each unit or piece of work they successfully produce or deliver. Piece rate
compensation is often used in industries where production output can be easily
measured and quantified, such as manufacturing, agriculture, and certain service
sectors. It provides an incentive for employees to work efficiently and increase their
productivity because their earnings are directly tied to their output.
Bonus or Incentives
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Commissions
Profit-Sharing Plans
Profit- Sharing is a form of variable pay provided to all employees based on the
profits of the company. Companies usually have predetermined goals and formulas
for determining the amount that will be allocated to employees. Profit- Sharing is
typically implemented to achieve employee participation and identification with the
organization’s success.
Performance-Sharing Plans
Direct compensation refers to the monetary rewards that employees receive directly
for their work. It includes components such as base salary, bonuses, allowances,
overtime pay, and any other cash payments made to employees as part of their
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1.2. Benefits
1.2.1. Healthcare
Healthcare systems are influenced by the beliefs, values, culture and perceptions in
different regions regarding the role of government in providing health care to its
citizens. The employers commonly supplement the government health programs
with health care plans influenced by corporate objectives, competitive practices and
the limitations of government programs. Limitations government-sponsored
programs may include restricted access, limits on services/facilities, payments,
reimbursement and gaps in coverage.
1.2.2. Welfare
The factors that influence health and retirement benefits may also affect other
benefits such as life insurance, disability and time off. Depending on the type of
benefit, statutory requirements, coordination with government programs, collective
bargaining agreements, and other influences may shape or define the final program,
limiting employer flexibility in plan design. In addition, offering wellness programs to
employees is very useful for increasing satisfaction and a healthy life.
workforce. Among these qualified retirement plans, the two primary categories are
traditional defined benefit pension plans and defined contribution plans, each with its
distinct features:
Hybrid Plans
Hybrid plans, as the name suggests, combine elements of both defined benefit and
defined contribution plans. They aim to provide some level of retirement benefit
security while allowing for individual account management and flexibility. One
common type of hybrid plan is the cash balance plan, which provides a fixed annual
contribution to an individual account and guarantees a minimum interest rate on
those contributions.
In summary, qualified retirement plans offer employees a range of options for saving
and investing for their retirement. Defined benefit plans promise specific benefits
based on a formula, defined contribution plans rely on contributions and investments,
and hybrid plans blend features from both approaches to provide retirement income
security and flexibility. The choice of plan type often depends on an organization's
goals, employee demographics, and financial resources.
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Housing Allowance
Transportation Allowance
Meal Allowance
Phone Allowance
Training Allowance
limit, among a series of options for their benefits, including such things as pension
contributions, health insurance options, dental insurance, life insurance, etc. MNEs
are beginning to examine flex benefits for their global operations.
Issues such as tax treatment of benefits, private versus state health care, employee
expectations and culture, non-standardized social benefits from country to country,
and varying company structures will need to be addressed in order to design flexible
benefit packages that might be used throughout a MNE. Nevertheless, such an
approach may help simplify worldwide complete compensation systems for
multinational firms.
This category pertains to initiatives and policies that assist employees in managing
their responsibilities towards dependents, such as children, elderly parents, or family
members with special needs. Example: Offering on-site daycare facilities or
subsidizing childcare costs for working parents.
This category specifically addresses the flexibility in the timing of work hours,
enabling employees to adapt their schedules to fit their lives outside of work.
Allowing employees to choose their start and end times within certain limits,
accommodating early risers or those with other commitments.
Work/life programs and services intend to support the well-being of employees and
help them achieve a balance between their jobs, families, and personal lives. Some
organizations couch work/life programs in terms of diversity and corporate social
responsibility (CSR) initiatives. Others feature WLB as part of the organization's brand.
There are many compelling reasons for WLB. However, as with the success of other
organizational and global HR strategies, commitment and communication can make
or break success. Having work/life programs means little if employees are unaware of
them or the culture does not support the initiatives.
1.4. Recognition
Recognition is a vital element within the total rewards framework that involves
acknowledging and giving special attention to employee actions, efforts, behavior, or
performance that align with the organization's objectives and contribute to its overall
success. It serves as a powerful tool for motivating and engaging employees,
reinforcing desired behaviors, and promoting a positive workplace culture. Here are
key aspects and explanations of this component:
Recognition efforts can take various forms, including formal and informal methods.
formal recognition may involve structured programs, awards ceremonies, or incentive
schemes, while informal recognition can be as simple as a heartfelt "thank you" from
a manager or colleague.
Recognition efforts can encompass diverse methods, ranging from verbal praise,
written commendations, trophies, certificates, plaques, and symbolic awards to more
tangible rewards such as cash bonuses, gift cards, extra time off, or special events.
1.5. Development
Effective leadership and mentorship programs play a pivotal role in the development
component. Supportive leaders and mentors provide guidance, offer insights, and
create a culture of continuous learning and growth within the organization.
Prevailing societal norms and values can impact reward design. For instance, as work-
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life balance becomes more valued in society, organizations may offer flexible work
arrangements to align with this norm.
1.6.2. Regulations
Market conditions and competitiveness can influence total rewards. In industries with
high demand for skilled labor, organizations may offer more attractive packages to
retain talent.
1.6.5. Labor Market: The availability of labor, skill shortages, and regional labor
market conditions can impact compensation levels and benefits offered to attract and
retain employees.
1.7.1. Strategy
An organization's overall strategy shapes its total rewards approach. For example, a
company pursuing a differentiation strategy may emphasize unique benefits and
recognition to attract and retain top talent, while a cost-focused strategy may
prioritize competitive base salaries.
1.7.2. Culture
Organizational culture plays a crucial role in defining what types of rewards and
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1.7.3. Workforce
1.7.4. Inclusion
An inclusive workplace may require rewards that cater to diverse needs, including
accommodations for employees with disabilities or benefits that address the needs of
various gender identities and cultural backgrounds.
1.7.5. Leadership
The leadership style and values of senior management can shape the total rewards
philosophy. Leaders who value employee development may invest in training and
career growth programs.
1.8. HR Strategy
Each of the four distinct HR strategies has a direct impact on an organization's total
rewards approach:
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Under this approach, where a "best practice" philosophy prevails, the total rewards
package is likely to prioritize consistency and alignment with the identified best
practices. This could result in a structured compensation system that emphasizes
performance-based pay, internal promotions, and standardized benefits. Total
rewards will reflect the belief that these practices universally enhance employee
performance and satisfaction.
In this strategy, people is considered a key resource for competitive advantage. The
total rewards system will prioritize recruiting, developing, and retaining high-quality
employees. Compensation and benefits will be designed to attract and retain top
talent, while other HR practices will support employee development and
engagement. The emphasis will be on maximizing the productivity and commitment
of employees to maintain their status as a strategic asset.