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User Guide
P1066582-002 Rev. B
© 2014 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described
therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and
Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.
Zebra, the Zebra head graphic, Link-OS, ZPL, and ZPL II are trademarks of ZIH Corp., registered in many
jurisdictions worldwide. All rights reserved.
All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra
Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Declaration of Conformity
manufactured by:
Have been shown to comply with the applicable technical standards of the FCC
Compliance Information
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note • This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Near Field Communication (NFC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4/8/14 P1066582-002
6 Contents
5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Meaning of Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
FEED + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4/8/14 P1066582-002
10 About This Document
Who Should Use This Document
Section Description
Introduction on page 11 This section provides a high-level overview of the
printer and its components.
Printer Setup and Operation This section assists the technician with initial setup
on page 21 and operation of the printer.
Printer Configuration and Adjustment This section assists you with configuration of and
on page 65 adjustments to the printer.
Routine Maintenance on page 129 This section provides routine cleaning and
maintenance procedures.
Troubleshooting on page 145 This section provides information about errors that
you might need to troubleshoot. Assorted
diagnostic tests are included.
Specifications on page 173 This section lists general printer specifications,
printing specifications, ribbon specifications, and
media specifications.
Glossary on page 179 The glossary provides a list of common terms.
This section provides a high-level overview of the printer and its components.
Contents
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4/8/14 P1066582-002
12 Introduction
Printer Options
Printer Options
The available printer options are shown in Figure 1. For information about the print modes that
can be used with the printer options, see Select a Print Mode on page 30.
1 2
3 4
1 Tear-Off (standard)
2 Peel with Liner Take-Up option
3 Rewind option
4 Cutter option
Printer Components
Note • The components inside your printer are color-coded.
• The touch points that you will need to handle are colored gold inside the printers and are
highlighted in gold in the illustrations in this manual.
• The components associated with the ribbon system are made of black plastic, while the
components associated with media are made of gray plastic. Those components and
others are highlighted in light blue in the illustrations in this manual as needed.
Figure 2 shows the components inside the media compartment of a standard printer.
Depending on the printer model and the installed options, your printer may look slightly
different. The components that are labeled are mentioned in procedures throughout this
manual.
10
3
8
9
6 7
4
Control Panel
The control panel indicates the printer’s current status and allows the user to control basic
printer operation.
1 2 3 4 5
1 STATUS light These indicator lights
2 PAUSE light show the current status
of the printer. For more
3 DATA light
information, see Table 1
4 SUPPLIES light on page 146.
5 NETWORK light
6
6 The display shows the printer’s current status and
allows the user to navigate the menu system.
7 RIGHT SELECT These buttons execute
button the commands shown
8 LEFT SELECT button directly above them in
7 the display.
8 9 The UP ARROW button changes the parameter
values. Common uses are to increase a value or to
scroll through choices.
10 The OK button selects or confirms what is shown
9 on the display.
10 11 The LEFT ARROW button, which is active only
in the menu system, navigates to the left.
12 The RIGHT ARROW button, which is active only
11 in the menu system, navigates to the right.
13 The DOWN ARROW button changes the
12 parameter values. Common uses are to decrease a
value or to scroll through choices.
13 14 The PAUSE button starts or stops printer operation
when pressed.
15 The FEED button forces the printer to feed one
blank label each time the button is pressed.
16 The CANCEL button cancels label formats when
the printer is paused.
• Press once to cancel the next label format.
• Press and hold for 2 seconds to cancel all label
formats.
14 15 16
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the printer and to prevent
premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.
Continuous Roll media is wound on a core that can be 1 in. to 3 in. (25 to
Roll Media 76 mm) in diameter.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
1. Scratch the print surface of the media rapidly with your fingernail.
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
Did not adhere to the label The ribbon is coated on the inside and cannot
be used in this printer.
To verify this, repeat the test on the other
surface of the roll of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
5. Observe the results. Did the ribbon leave a mark on the paper?
Did not leave a mark on the The ribbon is coated on the inside and cannot
paper be used in this printer.
To verify this, repeat the test on the other
surface of the roll of ribbon.
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
This section assists the technician with initial setup and operation of the printer.
Contents
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Location for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Load the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4/8/14 P1066582-002
22 Printer Setup and Operation
Handling the Printer
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
• Power: The printer should be within a short distance of an appropriate power outlet that is
easily accessible.
• Data communication interfaces: The printer must be within range of your WLAN radio
(if applicable) or within an acceptable range for other connectors to reach your data source
(usually a computer). For more information on maximum cable lengths and configuration,
see Table 2 on page 25.
• Operating conditions: Your printer is designed to function in a wide range of
environmental and electrical conditions, including a warehouse or factory floor. Table 1
shows the temperature and relative humidity requirements for the printer when it is
operating.
Serial port
USB port
Table 2 on page 25 provides basic information about communication interfaces that you can
use to connect your printer to a computer. You may send label formats to the printer through
any communication interface that is available. Select an interface that is supported by both
your printer and your computer or your Local Area Network (LAN).
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (I) may damage the
printer.
Standard or
Interface Description
Option
Bluetooth® Standard Limitations and Requirements Many mobile devices can
communicate with the printer within a 10-foot radius of the
printer.
Connections and Configuration Refer to the Zebra
Bluetooth User Guide for specific instructions for configuring
your printer to use a Bluetooth interface. A copy of this manual is
available at http://www.zebra.com/manuals.
RS-232 Serial Standard Limitations and Requirements
• Maximum cable length of 50 ft (15.24 m).
• You may need to change printer parameters to match the host
computer.
• You need to use a null-modem adaptor to connect to the printer
if using a standard modem cable.
Connections and Configuration The baud rate, number of
data and stop bits, the parity, and the XON/XOFF or DTR control
must match those of the host computer.
USB Standard Limitations and Requirements
• Maximum cable length of 16.4 ft (5 m).
• No printer parameter changes required to match the host
computer.
Connections and Configuration No additional
configuration is necessary.
Wired Ethernet print Standard Limitations and Requirements
server • Can print to the printer from any computer on your LAN.
• Can communicate with the printer through the printer’s web
pages.
• The printer must be configured to use your LAN.
• A parallel connection or a wireless print server (if installed)
takes up this port on the printer.
Standard or
Interface Description
Option
8-bit Parallel data Option Limitations and Requirements
interface • Maximum cable length of 10 ft (3 m).
• Recommended cable length of 6 ft (1.83 m).
• No printer parameter changes required to match the host
computer.
• A wired or wireless print server (if installed) takes up this port
on the printer.
Connections and Configuration No additional
configuration is necessary.
Wireless print server Option Limitations and Requirements
• Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
• Can communicate with the printer through the printer’s web
pages.
• The printer must be configured to use your WLAN.
• A parallel connection or a wired print server (if installed) takes
up this port on the printer.
Configuration Refer to the ZebraNet Wired and Wireless Print
Servers User Guide for configuration instructions. A copy of this
manual is available at http://www.zebra.com/manuals.
Data Cables
You must supply all data cables for your application.
Ethernet cables do not require shielding, but all other data cables must be fully shielded and
fitted with metal or metallized connector shells. Unshielded data cables may increase radiated
emissions above the regulated limits.
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
1. Plug the female end of the A/C power cord into the A/C power connector on the back of
the printer.
2. Plug the male end of the A/C power cord into an appropriate power outlet.
115 V AC
230 V AC
The printer boots up and performs a self-test. The printer reports its status through the
indicator lights on the control panel (see Table 1 on page 146 for the meaning of the light
colors and combinations).
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your printer was ordered, a power cord may or may not be included. If one
is not included or if the one included is not suitable for your requirements, see Figure 2 and
refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference.
3
1
Peel-Off Use if the printer has the Peel-Off option, The printer peels the label from the liner
the Liner Take-Up option, or the Rewind during printing and then pauses until the
option. label is removed. The liner exits the front of
the printer.
Peel-Off mode
Rewind Option
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Note • In some of the drawings that follow, the printer is shown without a ribbon system to
give you a better view of the components involved in media loading.
2.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
3. Insert media into the printer. Follow the instructions for roll or fanfold media, as
appropriate.
3-a. Remove and discard any tags or Pull out the media supply guide as far
labels that are dirty or that are held by as it goes.
adhesives or tape.
3-b. Pull out the media supply guide as far Feed the media through the rear or
as it goes. bottom access slot.
Rear Feed
Bottom Feed
3-c. Place the roll of media on the media Drape the media over the media
supply hanger. Push the roll back as supply hanger.
far as it will go.
3-d. Slide in the media supply guide, until Slide in the media supply guide, until
it touches the edge of the roll. it touches the edge of the media.
5. From the media hanger (1), feed the media under the dancer assembly (2), through the
media sensor (3), and under the printhead assembly (4). Slide the media back until it
touches the inside back wall of the media sensor.
4 3 2 1
6. In which print mode will your printer be operating? (For more information on print
modes, see Select a Print Mode on page 30.)
If using… Then…
Tear-Off mode Continue with Final Steps for
Tear-Off Mode on page 40.
Peel-Off mode (with or without Liner Take-Up) Continue with Final Steps for
Peel-Off Mode (with or without
Liner Take-Up) on page 42.
1. Slide in the media guide until it just touches the edge of the media.
2. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
1
3. Does the media that you are using require ribbon for printing? If you are not sure, see
When to Use Ribbon on page 18.
If using… Then…
Direct Thermal media (no ribbon needed) Continue with step 4.
Thermal Transfer media (ribbon needed) a. If you have not already done so,
load ribbon in the printer. See
Load the Ribbon on page 60.
b. Continue with step 4.
5. Set the printer to Tear-Off mode (for more information, see Print Mode on page 69).
7. If desired, perform the CANCEL Self Test on page 163 to verify that your printer is able to
print.
Media loading in Tear-Off mode is complete.
1. Push down the peel-off mechanism release lever to open the peel assembly.
2. Extend the media approximately 18 in. (500 mm) out of the printer.
4. Feed the liner behind the peel assembly. Make sure that the end of the liner falls outside of
the printer.
5. Complete this step only if you want to use Peel-Off mode with Liner Take-Up. Your
printer must have the Liner Take-Up option or the Rewind option installed. Follow the
instructions for your printer option. If you are not using Liner Take-Up, continue with
step 6.
5-a. Thread the liner into the slot below the peel assembly.
5-b. Feed the liner under the media Slide the liner into the slot in the liner
alignment roller (1). take-up spindle (1).
5-c. Loosen the thumbscrew on the Push the liner back until it touches
rewind media guide. the back plate of the liner take-up
spindle assembly.
5-d. Slide the rewind media guide all the Wrap the liner around the liner
way out, and then fold it down. take-up spindle and turn the spindle
counterclockwise to tighten the liner.
Rewind Option
(Continued)
Rewind Option
(Continued)
6.
Caution • Use the peel release lever and your right hand to close the peel assembly.
Do not use your left hand to assist in closing. The top edge of the peel roller/assembly
could pinch your fingers.
Close the peel assembly using the peel-off mechanism release lever.
7. Slide in the media guide until it just touches the edge of the media.
8. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
1
9. Does the media that you are using require ribbon for printing? If you are not sure, see
When to Use Ribbon on page 18.
If using… Then…
Direct Thermal media (no ribbon needed) Continue with step 10.
Thermal Transfer media (ribbon needed) a. If you have not already done so,
load ribbon in the printer. See
Load the Ribbon on page 60.
b. Continue with step 10.
11. Set the printer to Peel-Off mode (for more information, see Print Mode on page 69).
13. If desired, perform the CANCEL Self Test on page 163 to verify that your printer is able to
print.
Media loading in Peel-Off mode is complete.
1. Extend the media approximately 18 in. (500 mm) out of the printer.
3. Thread the media into the slot below the peel assembly.
6. Slide the rewind media guide all the way out, and then fold it down.
8. Wrap the media around the core as shown and turn the rewind spindle to tighten the
media. Ensure that the edge of the media is flush against the backplate of the rewind
spindle.
9. Fold up the rewind media guide, and then slide it in until it touches the media.
11. Slide in the outer media guide until it just touches the edge of the media.
12. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
1
13. Does the media that you are using require ribbon for printing? If you are not sure, see
When to Use Ribbon on page 18.
If using… Then…
Direct Thermal media (no ribbon needed) Continue with step 14.
Thermal Transfer media (ribbon needed) a. If you have not already done so,
load ribbon in the printer. See
Load the Ribbon on page 60.
b. Continue with step 14.
15. Set the printer to Rewind mode (for more information, see Print Mode on page 69).
17. If desired, perform the CANCEL Self Test on page 163 to verify that your printer is able to
print.
Media loading in Cutter mode is complete.
1.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
2. Slide in the outer media guide until it just touches the edge of the media.
3. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
1
4. Does the media that you are using require ribbon for printing? If you are not sure, see
When to Use Ribbon on page 18.
If using… Then…
Direct Thermal media (no ribbon needed) Continue with step 5.
Thermal Transfer media (ribbon needed) a. If you have not already done so,
load ribbon in the printer. See
Load the Ribbon on page 60.
b. Continue with step 5.
6. Set the printer to Cutter mode (for more information, see Print Mode on page 69).
8. If desired, perform the CANCEL Self Test on page 163 to verify that your printer is able to
print.
Media loading in Cutter mode is complete.
Note • This section applies only to printers that have the Thermal Transfer option installed.
Ribbon is used only with thermal transfer labels. For direct thermal labels, do not load ribbon
in the printer. To determine if ribbon must be used with a particular media, see When to Use
Ribbon on page 18.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Important • Use ribbon that is wider than the media to protect the printhead from wear.
Ribbon must be coated on the outside.
2.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
3. Place the roll of ribbon on the ribbon supply spindle with the loose end of the ribbon
unrolling as shown. Push the roll back as far as it will go.
4. Bring the ribbon under the printhead assembly, and then wrap it several turns around the
ribbon take-up spindle.
If... Then...
No Continue with step 3 on page 35 to load media in the printer.
Yes a. Rotate the printhead-open lever (1) downward until it locks the
printhead in place.
1
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
This section assists you with configuration of and adjustments to the printer.
Contents
Adjust Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Calibration and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RFID Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
BlueTooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
User Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Navigating through Screens in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SETTINGS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
TOOLS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
NETWORK Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
RFID Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
LANGUAGE Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
SENSORS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
PORTS Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
BLUETOOTH Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Calibrate the Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Adjust the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
4/8/14 P1066582-002
66 Printer Configuration and Adjustment
Adjust Printer Settings
Print Settings
1
2
1 Media direction
2 Factory-set tear line location at position 000
1
3
Network Settings
RFID Settings
Language Settings
Note • The selections for this parameter are displayed in their native languages.
Sensor Settings
Port Settings
BlueTooth Settings
User Menus
The printer’s control panel includes a display, where you can view the printer’s status or
change its operating parameters. In this section, you will learn how to navigate through the
printer’s menu system and change values for menu items.
PRINTER READY 1
V75.19.6Z 2
Home Menu The printer’s operating parameters are sorted into eight user menus, which you
can access through the printer’s Home menu (Figure 2). For detailed information about
changing the printer settings, see Adjust Printer Settings on page 66.
HOME MENU
SETTINGS
Navigation Table 9 shows the options available for navigating through the screens in the
control panel display.
Table 9 • Navigation
Idle Display
XXXXXXX
XXXXXXX
HOME MENU
SETTINGS
To move from icon to icon in the To select the highlighted menu Press LEFT SELECT to exit the
Home menu, press any of the icon and enter the menu, press OK. Home menu and return to the Idle
ARROW buttons. Display. The printer automatically
When an icon is selected, its returns to the Idle Display after
colors are reversed to highlight it. 15 seconds of inactivity in the
Home menu.
SETTINGS menu icon
User Menus
XXXXXXX
▼ XXXXXXX ▲
Press LEFT SELECT to return to the Home menu. ▼and ▲ indicate that a value can be changed. Any
The printer automatically returns to the Home menu changes that you make are saved immediately.
after 15 seconds of inactivity in a user menu. Press the UP ARROW or DOWN ARROW to scroll
through accepted values.
XXX
To scroll through the items in a user menu, press the A word in the bottom-right corner of the display
LEFT ARROW or RIGHT ARROW. indicates an available action.
Press OK or press RIGHT SELECT to perform the
action shown.
SETTINGS Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Print Settings on page 67.
DARKNESS Set the darkness to the lowest setting that provides good print
quality. If you set the darkness too high, the label image may print
▼ 10.0 ▲ unclearly, bar codes may not scan correctly, the ribbon may burn
through, or the printhead may wear prematurely.
See Print Darkness on page 67 for more information.
PRINT SPEED Select the speed for printing a label (given in inches per second).
Slower print speeds typically yield better print quality.
▼ 6.0 ▲ See Print Speed on page 67 for more information.
MEDIA TYPE Select the type of media that you are using.
See Media Type on page 67 for more information.
▼ GAP/NOTCH ▲
PRINT METHOD Specify if the printer is to use Direct Thermal mode (no ribbon) or
Thermal Transfer mode (using thermal transfer media and ribbon).
▼ THERMAL TRANS ▲ See Print Method on page 68 for more information.
TEAR OFF If necessary, adjust the position of the media over the tear-off bar
after printing.
▼ 0 ▲ See Tear-Off Position on page 68 for more information.
PRINT WIDTH Specify the width of the labels being used. The default value is the
maximum width for the printer, based on the printhead’s DPI
▼ 832 ▲ value.
See Print Width on page 69 for more information.
PRINT MODE Select a print mode that is compatible with your printer options.
See Print Mode on page 69 for more information.
▼ TEAR OFF ▲
LEFT POSITION If necessary, shift the print position horizontally on the label.
Positive numbers move the left edge of the image toward the
▼ 0 ▲ center of the label by the number of dots selected, while negative
numbers move the left edge of the image toward the left edge of
the label.
See Label Left Position on page 69 for more information.
REPRINT MODE When reprint mode is enabled, you can reprint the last label printed
either by issuing certain commands or by pressing the
▼ ▲ LEFT ARROW on the control panel.
OFF
See Reprint Mode on page 70 for more information.
LABEL LENGTH MAX Set the maximum label length to a value that is at least 1.0 in.
(25.4 mm) greater than the actual label length plus the interlabel
▼ 39 ▲ gap. If you set the value to one that is smaller than the label length,
the printer assumes that continuous media is loaded, and the printer
cannot calibrate.
See Maximum Label Length on page 70 for more information.
LANGUAGE If necessary, change the language that the printer displays. See
Language on page 83 for more information.
▼ ENGLISH ▲
Note • The selections for this parameter are displayed in
the actual languages to make it easier for you to find one
that you are able to read.
GO GO
PRINT INFORMATION
SETTINGS
START
GO
LANGUAGE DARKNESS
▼ ENGLISH ▲ ▼ 10 ▲
START
TOOLS Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Table 2, Calibration and Diagnostic
Tools on page 71.
IDLE DISPLAY Select the information shown on the printer’s display when the
printer is idle.
▼ FW VERSION ▲ See Idle Display on page 72 for more information.
POWER UP ACTION Set the action for the printer to take during the power-up sequence.
See Power-Up Action on page 72 for more information.
▼ CALIBRATE ▲
HEAD CLOSE ACTION Set the action for the printer to take when you close the printhead.
See Head-Close Action on page 73 for more information.
▼ CALIBRATE ▲
HEAD OPEN LIGHT Set the brightness of the light that turns on when the printhead is
open.
▼ HIGH ▲
COVER OPEN LIGHT Set the brightness of the light that turns on when the media door is
open.
▼ HIGH ▲
LOAD DEFAULTS Use this menu item to restore all settings other than the network
settings back to the factory defaults. Use care when loading
▼ FACTORY ▲ defaults because you will need to reload all settings that you
changed manually.
MEDIA/RIBBON CAL Use this menu item to adjust the sensitivity of the media and
ribbon sensors.
See Media and Ribbon Sensor Calibration on page 75 for more
information. For instructions on how to perform a calibration
START procedure, see Calibrate the Ribbon and Media Sensors
on page 119.
DIAGNOSTIC MODE Use this diagnostics tool to cause the printer to output the
hexadecimal values for all data received by the printer.
▼ DISABLED ▲ See Communication Diagnostics Mode on page 75 for more
information.
Is ZBI Enabled?
ZBI ENABLED? This menu item indicates if the Zebra Basic Interpreter (ZBI 2.0™)
option is enabled on your printer. If you would like to purchase this
NO option, contact your Zebra reseller for more information.
See Enable ZBI on page 76 for more information.
RUN ZBI PROGRAM If ZBI programs exist on your printer, they are listed. If no
program exists, NONE is listed.
▼ (*NONE*) ▲ If you wish to run a ZBI program that you have downloaded to
your printer:
RUN 1. Use the UP ARROW or DOWN ARROW to select the file from
this menu.
2. Press RIGHT SELECT to select RUN. If no program exists, the
RUN option does not perform an action.
See Run a ZBI Program on page 76 for more information.
STOP ZBI PROGRAM If a ZBI program is running, the printer lists it. If you wish to stop
the program, press RIGHT SELECT to select STOP.
▼ (*NONE*) ▲ See Stop a ZBI Program on page 76 for more information.
PRINT USB FILE Use this menu item to select files to print from a USB Flash drive.
1. Use the UP ARROW or DOWN ARROW to select one file or
▼ SELECT ALL ▲ all files from this menu.
2. Press RIGHT SELECT to select PRINT.
PRINT
* This menu item appears only if a USB Flash drive is inserted
into the USB host port on the printer.
COPY USB FILE TO E: Use this menu item to copy files from a USB Flash drive to your
printer.
▼ SELECT ALL ▲ 1. Use the UP ARROW or DOWN ARROW to select one file or
all files from this menu.
COPY 2. Press RIGHT SELECT to select COPY.
STORE E: FILE TO USB Use this menu item to save files from your printer to a USB Flash
drive.
▼ SELECT ALL ▲ 1. Use the UP ARROW or DOWN ARROW to select one file or
all files from this menu.
STORE 2. Press RIGHT SELECT to select STORE.
PRINT STATION Use this menu item to fill in variable fields in a label format and
print the label using a Human Input Device (HID), such as a USB
keyboard or scanner. A suitable label format must be stored on
the E: drive of the printer to use this option.
When the printer finds an HID plugged into the printer’s USB host
port, it uses this user menu to prompt you to select a form on the
printer’s E: drive. After you have been prompted to fill in each
variable ^FN field on the form, you can specify the desired
quantity of labels to print.
For more information about using the ^FN command, refer to the
Zebra Programming Guide. You can download a copy of the
manual from http://www.zebra.com/manuals/.
GO GO NO PRINT SERVER
INSTALLED
IP ADDRESS
000.000.000.000
NEXT
GO
STORE
START
NETWORK Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Table 3, Network Settings on page 77.
For more information about print servers and how they function, refer to the Wired and
Wireless Print Server User Guide. A copy of this manual is available at
http://www.zebra.com/manuals.
ACTIVE PRINT SERVER Only one print server (wired or wireless) can be installed at a time.
Therefore, the print server installed is the active print server.
INTERNAL WIRED
PRIMARY NETWORK Only one print server (wired or wireless) can be installed at a time.
Therefore, the print server installed is the active print server.
WIRED
WIRED SUBNET MASK View and, if necessary, change the subnet mask.
Changes are saved only if WIRED IP PROTOCOL on page 103 is
▼ 000.000.000.000 ▲ set to PERMANENT. To allow any saved changes to take effect,
use RESET NETWORK on page 106 to reset the print server.
NEXT See Subnet Mask on page 77 for more information.
WIRED IP PROTOCOL This parameter tells if the user (permanent) or the server (dynamic)
selects the IP address. When a dynamic option is chosen, this
▼ all ▲ parameter tells the method(s) by which the wired or wireless print
server receives the IP address from the server.
See IP Protocol on page 78 for more information.
WIRED MAC ADDRESS View the Media Access Control (MAC) address of the print server
that is installed in the printer (wired or wireless).
00:05:9A:3C:78:00 See MAC Address on page 78 for more information.
IP PORT View the Ethernet TCP port number, over which labels and
commands can be sent for processing.
6101 * This menu item, which cannot be modified from the control
panel, appears only if a wired or wireless print server is
installed in your printer.
IP ALTERNATE PORT View the alternate Ethernet TCP port number, over which labels
and commands can be sent for processing.
9100 * This menu item, which cannot be modified from the control
panel, appears only if a wired or wireless print server is
installed in your printer.
WLAN SUBNET MASK View and, if necessary, change the subnet mask.
Changes are saved only if WIRED IP PROTOCOL on page 103 is
▼ 000.000.000.000 ▲ set to PERMANENT. To allow any saved changes to take effect,
use RESET NETWORK on page 106 to reset the print server.
NEXT See Subnet Mask on page 77 for more information.
WLAN IP PROTOCOL This parameter tells if the user (permanent) or the server (dynamic)
selects the IP address. When a dynamic option is chosen, this
▼ all ▲ parameter tells the method(s) by which the wired or wireless print
server receives the IP address from the server.
See IP Protocol on page 78 for more information.
WLAN MAC ADDRESS View the Media Access Control (MAC) address of the print server
that is installed in the printer (wired or wireless).
00:05:9A:3C:78:00 See MAC Address on page 78 for more information.
CHANNEL View the wireless channel being used when the wireless network is
active and authenticated. No value indicates that you have no a
wireless connection.
See Channel on page 79 for more information.
SIGNAL View the wireless signal strength when the wireless network is
active and authenticated. A value of zero indicates that you have
0 no wireless connection.
See Signal on page 79 for more information.
PRINT INFORMATION This option prints a network configuration label, which lists the
settings for any print server that is installed.
▼ NETWORK ▲ See Print Information on page 71 for more information.
RESET NETWORK This option resets the wired or wireless print server. You must reset
the print server to allow any changes to the network settings to take
effect.
See Reset Network on page 79 for more information.
RESET
* This menu item appears only if a wired or wireless print server
is installed in your printer.
LOAD DEFAULTS Use this menu item to restore all print server and network settings
back to the factory defaults. Use care when loading defaults
▼ NETWORK ▲ because you will need to reload all settings that you changed
manually.
GO GO
LANGUAGE
▼ ENGLISH ▲
GO
NEXT
RFID Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Table 4, RFID Settings on page 80.
RFID COUNTRY CODE Select the RFID country code (if applicable).
RFID STATUS This parameter displays the status of the RFID subsystem of the
printer. During an error condition, an error message displays.
RFID OK See RFID Status on page 80 for more information.
START
READ RFID DATA When this option is selected, the reader attempts to read the
▼ ▲ specified information from an RFID tag, even if the printhead is
EPC
open. No printer movement occurs while tag data is being read.
12345ABC12345ABC124
5ABC If you wish to read and display the information stored in an RFID
tag:
READ
1. Position the RFID label with its transponder over the RFID
antenna.
2. Use the UP ARROW or DOWN ARROW to select the type of
information that you want read and displayed.
3. Press RIGHT SELECT to select READ.
The results of the test are shown on the display.
See Read RFID Data on page 80 for more information.
RFID TEST During the RFID test, the printer attempts to read and write to a
transponder. No printer movement occurs with this test.
READ OK
If you wish to test an RFID label:
WRITE OK
1. Position the RFID label with its transponder over the RFID
START antenna array.
2. Press RIGHT SELECT to select START.
The results of the test are shown on the display.
See RFID Test on page 80 for more information.
RFID PROGRAM POS. This menu item displays the current programming position. If the
desired programming position is not achieved through RFID tag
▼ F0 ▲ calibration, a value may be specified.
See Programming Position on page 81 for more information.
RFID ANTENNA This menu item displays the RFID antenna element in use. If the
desired antenna element is not selected through RFID tag
▼ A1 ▲ calibration, a value may be specified.
See RFID Antenna Element on page 81 for more information.
RFID READ POWER This menu item displays the current read power setting. If the
desired read power is not achieved through RFID tag calibration, a
▼ 16 ▲ value may be specified.
See RFID Read Power on page 82 for more information.
RFID WRITE POWER This menu item displays the current write power setting. If the
desired write power is not achieved through RFID tag calibration,
▼ 16 ▲ a value may be specified.
See RFID Write Power on page 82 for more information.
RFID VALID COUNT Displays the RFID valid label count or resets the counter to zero.
See RFID Valid Counter on page 82 for more information.
0
RESET
RFID VOID COUNT Displays the RFID void label count or resets the counter to zero.
See RFID Void Counter on page 82 for more information.
0
RESET
GO GO
LANGUAGE
▼ ENGLISH ▲
GO
RFID OK
NEXT
LANGUAGE Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Table 5, Language Settings
on page 83.
ZPL OVERRIDE Enable this menu item to allow certain ZPL commands to override
the printer’s current settings.
▼ DISABLED ▲ See ZPL Override on page 83 for more information.
COMMAND CHAR Set the format command character to match what is used in your
label formats.
▼ ^ (5E) ▲ See Command Character on page 84 for more information.
CONTROL CHAR Set the control prefix character to match what is used in your label
formats.
▼ ~ (7E) ▲ See Control Character on page 84 for more information.
DELIMITER CHAR Set the delimiter character to match what is used in your label
formats.
▼ , (2C) ▲ See Delimiter Character on page 84 for more information.
ZPL MODE Select the mode that matches what is used in your label formats.
See ZPL Mode on page 85 for more information.
▼ ZPL II ▲
GO GO
SENSOR TYPE
▼ TRANSMISSIVE ▲
GO
SENSORS Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Table 6, Sensor Settings on page 86.
SENSOR TYPE Select the media sensor that is appropriate for the media that you
are using. The reflective sensor typically is used only for black
▼ TRANSMISSIVE ▲ mark media. The transmissive sensor typically is used for other
media types.
See Sensor Type on page 86 for more information.
MEDIA/RIBBON CAL Use this menu item to adjust the sensitivity of the media and
ribbon sensors.
For instructions on how to perform a calibration procedure, see
Calibrate the Ribbon and Media Sensors on page 119.
START
LABEL SENSOR
Important • This value is set during sensor calibration. Do
not change this setting unless you are told to do so by
▼ 204 ▲ Zebra Technical Support or by an authorized service
technician.
See Label Sensor on page 86 for more information.
TAKE LABEL
Important • This value is set during sensor calibration. Do
not change this setting unless you are told to do so by
▼ 50 ▲ Zebra Technical Support or by an authorized service
technician.
See Take Label on page 86 for more information.
GO GO
BAUD RATE
▼ 9600 ▲
GO
PORTS Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see Table 7, Port Settings on page 87.
BAUD RATE Select the baud value that matches the one being used by the host
computer.
▼ 9600 ▲ See Baud Rate on page 87 for more information.
DATA BITS Select the data bits value that matches the one being used by the
host computer.
▼ 8 ▲ See Data Bits on page 87 for more information.
PARITY Select the parity value that matches the one being used by the host
computer.
▼ NONE ▲ See Parity on page 87 for more information.
HOST HANDSHAKE Select the handshake protocol that matches the one being used by
the host computer.
▼ XON/XOFF ▲ See Host Handshake on page 88 for more information.
WML S1.09 ©
zebra.com/support
GO GO
DARKNESS
▼ 10 ▲
START
GO
BLUETOOTH Menu
Items in this menu are shown in the order in which they appear when you press the RIGHT
ARROW. For more information about these settings, see BlueTooth Settings on page 89.
CONNECTED Displays the Bluetooth connection status to its paired device (Yes
or No).
NO See Baud Rate on page 87 for more information.
MIN SECURITY MODE Displays the printer’s Bluetooth minimum level of applied
security.
1 See Baud Rate on page 87 for more information.
GO GO
DARKNESS
▼ 10 ▲
START
GO
Important • Follow the calibration procedure exactly as presented. All of the steps must be
performed even if only one of the sensors requires adjustment. You may press and hold
CANCEL at any step in this procedure to cancel the process.
1. With the printer in the Ready state, initiate media and ribbon calibration in one of these
ways:
• Press and hold PAUSE + FEED + CANCEL for 2 seconds.
• Send the ezpl.manual_calibration SGD command to the printer. See the
Zebra Programming Guide for more information about this command.
• Navigate to the following menu item on the control panel display. This item is located
under the TOOLS menu and the SENSORS menu. See Navigating through Screens in
the Display on page 90 for information about using the control panel and accessing
the menus.
MEDIA/RIBBON CAL
START
MEDIA/RIBBON CAL
LOAD BACKING
REMOVE RIBBON
2.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
3. Extend the media approximately 8 in. (203 mm) out of the printer.
5. Pull the media into the printer so that only the backing is between the media sensors.
7. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
MEDIA/RIBBON CAL
CALIBRATING
PLEASE WAIT
MEDIA/RIBBON CAL
RELOAD ALL
CONTINUE
10. Pull the media forward until a label is positioned under the media sensors.
See Figure 3. The printhead pressure adjustment dials have setting marks from 1 to 4.
1 2
1 Inside dial
2 Outside dial
See Table 10. Begin with the following pressure settings, based on your printer and media
width, and make adjustments as necessary.
Prints too lightly on the left side Increase the inside dial setting one position.
of the label.
Prints too lightly on the right side Increase the outside dial setting one position.
of the label.
OR
Decrease the inside dial setting one position.
OR
Decrease the outside dial setting one position.
2. While holding the ribbon take-up spindle, turn the ribbon release knob to the left until it
stops.
The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.
3. Slide the used ribbon off of the ribbon take-up spindle and discard.
Contents
Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Clean the Exterior, the Media Compartment, and the Sensors . . . . . . . . . . . . . . . . . 131
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Clean the Peel Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Clean the Cutter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
4/8/14 P1066582-002
130 Routine Maintenance
Cleaning Schedule and Procedures
Over time, the movement of media or ribbon across the printhead wears through the protective
ceramic coating, exposing and eventually damaging the print elements (dots). To avoid
abrasion:
• Clean the printhead frequently.
• Minimize printhead pressure and burn temperature (darkness) settings by optimizing the
balance between the two.
• When using Thermal Transfer mode, ensure that the ribbon is as wide or wider than the
media to prevent exposing the printhead elements to the more abrasive label material.
Important • Zebra is not responsible for damage caused by the use of cleaning fluids on this
printer.
Specific cleaning procedures are provided on the following pages. Table 1 shows the
recommended cleaning schedule. These intervals are intended as guidelines only. You may
have to clean more often, depending upon your application and media.
.
Printer Exterior
You may clean the exterior surfaces of the printer with a lint-free cloth and a small amount of a
mild detergent, if necessary. Do not use harsh or abrasive cleaning agents or solvents.
Important • Zebra is not responsible for damage caused by the use of cleaning fluids on this
printer.
1. Brush, air blow, or vacuum any accumulated paper lint and dust away from the media and
ribbon paths.
2. Brush, air blow, or vacuum any accumulated paper lint and dust away from the sensors.
2 3
1 Take-label sensor
2 Ribbon sensor reflector
3 Media sensor
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Note • For printers with a peel assembly, keep the peel assembly closed while cleaning the
platen roller to reduce the risk of bending the tear-off/peel-off bar.
Caution • The printhead may be hot and could cause severe burns. Allow the printhead
to cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an antistatic wriststrap and mat.
2.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
4. Using the swab from a Zebra Preventive Maintenance Kit, wipe along the brown strip on
the printhead assembly from end to end. In place of the Preventive Maintenance Kit, you
may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and
deionized water (maximum 10%). Allow the solvent to evaporate.
5. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the
solvent to evaporate.
6. Reload the ribbon (if used) and the media. For instructions, see Load the Ribbon
on page 60 or Load the Media on page 34.
7. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
Note • If performing this procedure does not improve print quality, try cleaning the
printhead with Save-A-Printhead cleaning film. This specially coated material removes
contamination buildup without damaging the printhead. Call your authorized Zebra
reseller for more information.
Caution • Do not use your left hand to assist in closing the Peel assembly. The top edge of
the Peel roller/assembly could pinch your fingers.
2.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
3. Push down the peel-off mechanism release lever to open the peel assembly.
5. While manually rotating the pinch roller, clean it thoroughly with the swab from the
Preventive Maintenance Kit (part number 47362). In place of the Preventive Maintenance
Kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%)
and deionized water (maximum 10%). Allow the solvent to evaporate.
6. Use the swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent
to evaporate.
Important • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive
force can cause the tear-off/peel-off bar to bend, which could have a negative effect on
peel performance.
7. Reload the media liner through the peel mechanism. For instructions, see Final Steps for
Peel-Off Mode (with or without Liner Take-Up) on page 42.
8.
Caution • Use the peel release lever and your right hand to close the peel assembly.
Do not use your left hand to assist in closing. The top edge of the peel roller/assembly
could pinch your fingers.
Close the peel assembly using the peel-off mechanism release lever.
9. Rotate the printhead-open lever (1) downward until it locks the printhead in place.
Caution • For personnel safety, always power off and unplug the printer before performing
this procedure.
1. Turn the printer off (O), and unplug the printer from its power source.
4. Loosen and remove the thumbscrew and lock washer on the cutter shield.
5.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
6. If necessary, rotate the cutter motor thumbscrew to fully expose the V-shaped cutter
blade (1).
7. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the
upper cutting surface (1) and the cutter blade (2). In place of the Preventive Maintenance
Kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%)
and deionized water (maximum 10%). Allow the solvent to evaporate.
1 2
8.
Caution • The cutter blade is sharp. For operator safety, replace the cutter shield.
Replace the cutter shield (1) and secure it with the thumbscrew and lock washer that you
removed earlier (2).
1
10. Plug the printer into its power source, and then turn on (I) the printer.
The cutter blade returns to its operating position.
Do not dispose of any printer components in unsorted municipal waste. Please dispose of the
battery according to your local regulations, and recycle the other printer components
according to your local standards. For more information, see
http://www.zebra.com/environment.
Lubrication
No lubrication is needed for this printer.
Caution • Some commercially available lubricants will damage the finish and the
mechanical parts if used on this printer.
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Meaning of Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
FEED + PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Communication Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
4/8/14 P1066582-002
146 Troubleshooting
Meaning of Indicator Lights
Printing Issues
Table 2 identifies possible issues with printing or print quality, the possible causes, and the
recommended solutions.
Ribbon Problems
Table 3 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
RFID Problems
Table 4 identifies problems that may occur with RFID printers, the possible causes, and the
recommended solutions. For more information about RFID, refer to the RFID Programming
Guide 3. A copy of the manual is available at http://www.zebra.com/manuals or on the
user CD that came with your printer.
Error Messages
The control panel displays messages when there is an error. See Table 5 for errors, the possible
causes, and the recommended solutions.
QuickHelp Pages Most error messages will include the option to view a QuickHelp page.
The lower right-hand corner of the message displays “QR.”
Display/
Possible Cause Recommended Solution
Indicator Lights
The printhead is not fully Close the printhead
HEAD OPEN
CLOSE HEAD
closed. completely.
The printhead open sensor is Call a service technician to
STATUS light steady red not working properly. replace the sensor.
PAUSE light steady yellow
The media is not loaded or is Load media correctly. See
MEDIA OUT
LOAD MEDIA
loaded incorrectly. Load the Media on page 34.
Misaligned media sensor. Check the position of the
STATUS light steady red media sensor.
SUPPLIES light steady red The printer is set for 1. Install the proper media
noncontinuous media, but type, or reset printer for the
continuous media is loaded. current media type.
2. Calibrate the printer. See
Media and Ribbon Sensor
Calibration on page 75.
Ribbon is loaded, but the Ribbon is not required with
WARNING
RIBBON IN
printer is set for direct thermal direct thermal media. If you
mode. are using direct thermal media,
remove the ribbon. This error
STATUS light steady yellow message will not affect
SUPPLIES light flashing yellow printing.
If you are using thermal
transfer media, which requires
ribbon, set the printer for
Thermal Transfer mode. See
Print Method on page 68.
Display/
Possible Cause Recommended Solution
Indicator Lights
In thermal transfer mode: 1. Load ribbon correctly. See
ALERT
RIBBON OUT • ribbon is not loaded Load the Ribbon
• ribbon is loaded incorrectly on page 60.
• the ribbon sensor is not 2. Calibrate the printer. See
STATUS light steady yellow
detecting ribbon Media and Ribbon Sensor
SUPPLIES light flashing yellow Calibration on page 75.
• media is blocking the
ribbon sensor
In thermal transfer mode, the 1. Print a sensor profile (see
printer did not detect the Print Information
ribbon even though it is loaded on page 71). The ribbon
correctly. out threshold (2) is likely
too high, above the line that
indicates where the ribbon
is detected (1).
1
2
Display/
Possible Cause Recommended Solution
Indicator Lights
PRINT HEAD OVERTEMP Caution • The printhead may be hot enough to cause
PRINTING HALTED severe burns. Allow the printhead to cool.
STATUS light steady yellow The printhead is over Allow the printer to cool.
temperature. Printing automatically resumes
when the printhead elements
cool to an acceptable operating
temperature.
If this error persists, consider
changing where the printer is
located or using a slower print
speed.
Display/
Possible Cause Recommended Solution
Indicator Lights
STATUS light steady red The cutter blade is in the Turn off the printer power and
media path. unplug the printer. Inspect the
PAUSE light steady yellow
cutter module for debris and
clean as needed following the
cleaning instructions in Clean
the Cutter Module
on page 140.
There is not enough memory Free up some of the printer’s
OUT OF MEMORY
STORING GRAPHIC
to perform the function memory by adjusting the label
specified on the second line of format or printer parameters.
the error message. One way to free up memory is
OUT OF MEMORY to adjust the print width to the
STORING FORMAT actual width of the label
instead of leaving the print
width set to the default. See
OUT OF MEMORY Print Width on page 69.
STORING BITMAP
Ensure that the data is not
directed to a device that is not
OUT OF MEMORY installed or is unavailable.
STORING FONT
If the problem persists, call a
service technician.
Communications Problems
Table 6 identifies problems with communications, the possible causes, and the recommended
solutions.
Miscellaneous Issues
Table 7 identifies miscellaneous issues with the printer, the possible causes, and the
recommended solutions.
Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
the print width, and ensure that the width is correct for the media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Note •
• When performing these self tests, do not send data to the printer from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the printer by
turning it off (O) and then on (l).
2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first
control panel light turns off.
The printer prints a printer configuration label (Figure 1) and then a network configuration
label (Figure 2).
2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control
panel light turns off.
• The initial self test prints 15 labels at the printer’s slowest speed, and then
automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
print. Figure 3 shows a sample of the labels.
• While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is
pressed, 15 labels print at 6 in. (152 mm) per second.
• While the printer is paused, pressing CANCEL again alters the self test a second time.
Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed
• While the printer is paused, pressing CANCEL again alters the self test a third time.
Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
• While the printer is paused, pressing CANCEL again alters the self test a fourth time.
Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.
3. To exit this self test at any time, press and hold CANCEL.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
During this test, one set of labels is printed at 2 ips, and another set is printed at 6 ips. The
darkness value starts at three settings lower than the printer’s current darkness value (relative
darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control
panel light turns off.
The printer prints a series of labels (Figure 4) at various speeds and at darkness settings
higher and lower than the darkness value shown on the configuration label.
4. See Figure 5 and Table 8. Inspect the test labels and determine which one has the best
print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
5. Note the relative darkness value and the print speed printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value is the best darkness value for that specific
label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label.
8. If necessary, change the print speed to the same speed as on the best test label.
2. Press and hold FEED + PAUSE while turning on (I) the printer.
3. Hold FEED + PAUSE until the first control panel light turns off.
The printer configuration is reset to the factory default values. No labels print at the end of
this test.
2. Press and hold CANCEL + PAUSE while turning on (I) the printer.
3. Hold CANCEL + PAUSE until the first control panel light turns off.
The printer’s network configuration is reset to the factory default values. No labels print at
the end of this test.
1. Set the print width equal to or less than the label width being used for the test. See Print
Width on page 69 for more information.
2. Set the DIAGNOSTICS MODE option to ENABLED. For methods, see Communication
Diagnostics Mode on page 75.
The printer enters diagnostics mode and prints any data received from the host computer
on a test label
3. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
• FE indicates a framing error.
• OE indicates an overrun error.
• PE indicates a parity error.
• NE indicates noise.
4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal
operation.
Sensor Profile
Use the sensor profile image (which will extend across several actual labels or tags) to
troubleshoot the following situations:
• The printer experiences difficulty in determining gaps (web) between labels.
• The printer incorrectly identifies preprinted areas on a label as gaps (web).
• The printer cannot detect ribbon.
With the printer in the Ready state, print a sensor profile in one of these ways:
PRINT INFORMATION
▼ SENSOR PROFILE ▲
Compare your results to the examples shown in this section. If the sensitivity of the sensors
must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors
on page 119).
Ribbon Sensor Profile (Figure 7) The line labeled RIBBON (1) on the sensor profile
indicates the ribbon sensor readings. The ribbon sensor threshold setting is indicated by
OUT (2). If the ribbon readings are below the threshold value, the printer does not
acknowledge that ribbon is loaded.
1
2
Media Sensor Profile (Figure 8) The line labeled MEDIA (1) on the sensor profile
indicates the media sensor readings. The media sensor threshold settings is indicated by WEB
(2). The media out threshold is indicated by OUT (3).The downward spikes (4) indicate gaps
between labels (the web), and the lines between the spikes (5) indicate where labels are
located.
If you compare the sensor profile printout to a length of your media, the spikes should be the
same distance apart as the gaps on the media. If the distances are not the same, the printer may
be having difficulty determining where the gaps are located.
4 4 4 1
2
5 5 5
3
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
This section lists general printer specifications, printing specifications, ribbon specifications,
and media specifications.
Contents
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
4/8/14 P1066582-002
174 Specifications
General Specifications
General Specifications
Optional Interfaces
• 8-bit parallel data interface; nibble mode compliant
• Wireless card support
802.11 b
• 2.4GHz
• DSSS (DBPSK, DQPSK and CCK)
• RF power 10 mW (ZebraNet b/g Print Server)
802.11 g
• 2.4GHz
• OFDM (16-QAM and 64-QAM with BPSK and QPSK)
• RF power 10 mW (ZebraNet b/g Print Server)
Printing Specifications
Media Specifications
Ribbon Specifications
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
that the beginning of the label to be printed is properly positioned behind the printhead.
Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
black mark A registration mark found on the underside of the print media that acts as a start-
of-label indication for the printer. (See non-continuous media.)
calibration (of a printer) A process in which the printer determines some basic
information needed to print accurately with a particular media and ribbon combination. To do
this, the printer feeds some media and ribbon (if used) through the printer and senses whether
to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
the length of individual labels or tags.
continuous media Label or tag-stock media that has no notch, gap, or web (media liner
only) to separate the labels or tags. The media is one long piece of material.
core diameter The inside diameter of the cardboard core at the center of a roll of media or
ribbon.
diagnostics Information about which printer functions are not working that is used for
troubleshooting printer problems.
4/8/14 P1066582-002
180 Glossary
die-cut media A type of label stock that has individual labels stuck to a media liner. The
labels may be either lined up against each other or separated by a small distance. Typically the
material surrounding the labels has been removed. (See non-continuous media.)
direct thermal A printing method in which the printhead presses directly against the media.
Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
media. By selectively heating the printhead elements as the media moves past, an image is
printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
transfer.
direct thermal media Media that is coated with a substance that reacts to the application of
direct heat from the printhead to produce an image.
dynamic RAM The memory devices used to store the label formats in electronic form while
they are being printed. The amount of DRAM memory available in the printer determines the
maximum size and number of label formats that can be printed. This is volatile memory that
loses the stored information when power is turned off.
fanfold media Media that comes folded in a rectangular stack. Contrast this with roll media.
firmware This is the term used to specify the printer’s operating program. This program is
downloaded to the printer from a host computer and stored in FLASH memory. Each time the
printer power is turned on, this operating program starts. This program controls when to feed
the media forward or backward and when to print a dot on the label stock.
FLASH memory FLASH memory is non-volatile and maintains the stored information
intact when power is off. This memory area is used to store the printer’s operating program. In
addition, this memory can be used to store optional printer fonts, graphic formats, and
complete label formats.
Font A complete set of alphanumeric characters in one style of type. Examples include
CG Times™, CG Triumvirate Bold Condensed™.
ips (inches-per-second) The speed at which the label or tag is printed. Many Zebra
printers can print from 1 ips to 12 ips.
label backing (liner) The material on which labels are affixed during manufacture and
which is discarded or recycled by the end-users.
light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
either off, on, or blinking depending on the feature being monitored.
liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
either operating status during normal operation or option menus when configuring the printer
to a specific application.
media Material onto which data is printed by the printer. Types of media include: tag stock,
die-cut labels, continuous labels (with and without media liner), non-continuous media,
fanfold media, and roll media.
media sensor This sensor is located behind the printhead to detect the presence of media
and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
of each label.
media supply hanger The stationary arm that supports the media roll.
non-volatile memory Electronic memory that retains data even when the power to the
printer is turned off.
notched media A type of tag stock containing a cutout area that can be sensed as a start-of-
label indicator by the printer. This is typically a heavier, cardboard-like material that is either
cut or torn away from the next tag. (See non-continuous media.)
peel-off A mode of operation in which the printer peels a printed label away from the
backing and allows the user to remove it before another label is printed. Printing pauses until
the label is removed.
print speed The speed at which printing occurs. For thermal transfer printers, this speed is
expressed in terms of ips (inches per second).
printhead wear The degradation of the surface of the printhead and/or the print elements
over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
printhead, use the lowest print darkness setting (sometimes called burn temperature or head
temperature) and the lowest printhead pressure necessary to produce good print quality. In the
thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
the printhead from the rough media surface.
registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a
label or tag.
ribbon A band of material consisting of a base film coated with wax or resin “ink.” The
inked side of the material is pressed by the printhead against the media. The ribbon transfers
ink onto the media when heated by the small elements within the printhead. Zebra ribbons
have a coating on the back that protects the printhead from wear.
roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this
with fanfold media.
tag A type of media having no adhesive backing but featuring a hole or notch by which the
tag can be hung on something. Tags are usually made of cardboard or other durable material.
tear-off A mode of operation in which the user tears the label or tag stock away from the
remaining media by hand.
thermal transfer A printing method in which the printhead presses an ink or resin coated
ribbon against the media. Heating the printhead elements causes the ink or resin to transfer
onto the media. By selectively heating the printhead elements as the media and ribbon move
past, an image is printed onto the media. Contrast this with direct thermal.
void A space on which printing should have occurred, but did not due to an error condition
such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol
to be read incorrectly or not at all.
A C
active print server user menu item, 102 calibration
adhesive test for ribbon coating, 19 Auto Calibrate failed, 150
adjustments how to set as head-close action, 73
display contrast how to set as power-up action, 72
LCD contrast user menu item, 97 media/ribbon cal user menu item
ways to adjust, 72 SENSORS menu, 113
label left position, 69 TOOLS menu, 98
maximum label length, 70 procedure, 119
print darkness, 67 SHORT CAL
print width, 69 how to set for head-close action, 73
printhead pressure, 124 how to set for power-up action, 72
tear-off position, 68 ways to initiate, 75
antenna element Canadian DOC compliance, 4
ways to set, 81 cancel a label format, 14
CANCEL button
B CANCEL self test, 163
location, 14
bar codes
channel
bar code does not scan, 150
user menu item, 105
bar codes label, 71
ways to view, 79
darkness comparison during FEED self test, 165
cleaning
battery disposal, 144
cutter module, 140
baud rate
exterior of printer, 131
user menu item, 115, 117, 118
media compartment, 131
ways to set, 87
peel-off assembly, 136
black mark media
printhead and platen roller, 132
described, 17
recommended cleaning schedule, 130
selecting media type, 67
sensors, 131
setting media type through user menu, 94
command character
BlueTooth
user menu item, 111
view address, 117
ways to set, 84
broken ribbon, 151
buttons on control panel, 14
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184 Index
F I
fanfold media idle display
described, 17 how to change what displays, 72
loading, 35 user menu item, 97
FCC compliance, 4 images distorted on labels, 159
FCC radiation exposure limits, 4 images label, 71
feed a label indicator lights
how to set as head-close action, 73 combined with error message, 155
how to set as power-up action, 72 location, 14
through the control panel, 14 troubleshooting, 146
FEED button initiate manual calibration, 75
FEED and PAUSE self test, 168 inspect for shipping damage, 22
FEED self test, 165 IP address
location, 14 user menu item, 102, 104
fonts label, 71 ways to view or set, 77
formats label, 71 IP protocol
user menu item, 103, 104
G ways to select IP protocol, 78
IP resolution
gap/notch
IP protocol user menu item, 103, 104
illustrations, 17
ways to select IP protocol, 78
selecting media type, 67
sensor selection through user menu, 113
setting media type through user menu, 94 L
ways to select media sensor type, 86 label left position
gateway how to adjust, 69
user menu item, 103, 104 user menu item, 95
ways to view or set, 77 label length
how to adjust maximum value, 70
H user menu item, 96
label sensor
HEAD COLD message, 157
user menu item, 113
HEAD COLD message
ways to set sensitivity of sensor, 86
cycling with other messages, 157
label shift, 69
displaying alone, 157
label width, 69
HEAD OPEN message, 155
labels did not print, 159
head-close action
labels not printing, 159
how to change, 73
language
user menu item, 98
how to change from unfamiliar language, 160
Home menu, 91
user menu item
host handshake
LANGUAGE menu, 111
user menu item, 115
SETTINGS menu, 96
ways to set, 88
ways to change display language, 83
Human Input Device (HID), 100
last saved settings, 74
LCD contrast
how to adjust, 72
user menu item, 97
LCD error messages, 155
LENGTH
how to set as head-close action, 73
how to set as power-up action, 72
liability, 2
M N
MAC address navigation, 90
user menu item, 103, 105 Near Field Communication (NFC), 15
ways to view, 78 network configuration label
manual calibration user menu item, 106
media/ribbon cal user menu item ways to print, 71
SENSORS menu, 113 network settings
TOOLS menu, 98 load defaults
procedure, 119 user menu item, 106
ways to initiate, 75 ways to initiate, 74
maximum label length, 70 reset network
media user menu item, 106
black mark, 17 ways to reset, 79
continuous roll media, 17 NO MOTION
fanfold, 17 how to set as head-close action, 73
non-continuous roll media, 17 how to set as power-up action, 72
perforated, 17 non-continuous media
RFID “smart” labels, 16 described, 17
tag stock, 16 problem with labels, 160
types of media, 16 selecting media type, 67
web, 17
media door, 13 O
MEDIA OUT message, 155
operating conditions, 23
media scratch test, 18
ordering replacement parts, 144
media sensor
OUT OF MEMORY message, 158
sensor type user menu item, 113
ways to select, 86
P print server
parallel port active print server user menu item, 102
characteristics of parallel connection, 26 channel
specifications, 174 user menu item, 105
parity characteristics of wired connection, 25
user menu item, 115 characteristics of wireless connection, 26
ways to set, 87 default gateway
PAUSE button user menu item, 103, 104
FEED and PAUSE self test, 168 ways to view or set, 77
location, 14 ESSID
PAUSE self test, 164 user menu item, 105
Peel-Off mode ways to view or set, 78
cleaning peel-off assembly, 136 IP address
description and media path, 31, 32 user menu item, 102, 104
how to select, 69 ways to view or set, 77
select print mode through user menu, 95 IP protocol
perforated media, 17 user menu item, 103, 104
PH NOT AUTHENTICATED message, 156 ways to select IP protocol, 78
power MAC address
connect to power source, 27 user menu item, 103, 105
power cord specifications, 28 ways to view, 78
site selection, 23 network configuration label
Power-On Self Test (POST) user menu item, 106
how to perform, 162 ways to print, 71
printer locks up during POST, 160 reset network settings
power-up action user menu item, 106
how to change, 72 ways to reset, 79
user menu item, 97 signal
print darkness setting, 67 user menu item, 105
PRINT HEAD OVERTEMP message, 157 ways to view or set, 79
print information subnet mask
how to print various printer information, 71 user menu item, 102, 104
NETWORK MENU (network configuration ways to view or set, 77
label), 106 print speed
SENSORS menu (sensor profile), 113 how to select, 67
TOOLS menu (printer configuration label), 97 selection, 67
print method user menu item, 94
how to specify, 68 print station, 100
user menu item, 94 print width
print mode how to adjust, 69
how to select, 69 user menu item, 95
user menu item, 95 printer configuration label, 71
print quality printer diagnostics, 162
bar code does not scan, 150 printer locks up, 160
darkness comparison during FEED self test, 165
printhead pressure adjustment, 124
troubleshooting, 148
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P1066582-002