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Assessment 4: Staff Training Session

Student Name

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Capella University

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Prof Name
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FEB 10, 2024

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Staff Training Session
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Greetings, everyone. I'm Wilfrid Louis, the nursing leader, conducting training on our
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new telehealth-integrated Electronic Health Record (EHR) system. Today's session
aims to introduce this technology at Blue Ridge Medical Center, fostering
comprehension, addressing queries, and ensuring a seamless transition for improved
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patient outcomes and satisfaction. I value your questions and will dedicate time at the
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end for them.

Should you have additional queries, kindly jot them down or relay them to your
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supervisors for future training prioritization. Before we commence, let's provide a brief
overview of the telehealth integration proposed for our organization—a solution aimed
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at tackling current challenges such as care gaps, inconsistent reporting, medical errors,
and appointment adherence issues. A needs assessment recommends a
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telehealth-integrated EHR, particularly a medicine portal, to enhance clinical outcomes.

Objectives
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Let's delve into the objectives of this presentation:

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 1. Comprehend the purpose of telehealth-integrated EHRs and associated
drawbacks.
2. Explore the benefits and risks, considering alternative viewpoints.
3. Highlight the importance of successful deployment.
4. Discuss privacy and confidentiality concerns.
5. Review technology effectiveness evaluation.
6. Explore ongoing training and technical assistance.
7. Conclude with a Q&A session.

Purpose of the Telehealth Integrated EHR System

The telehealth-integrated EHR combines telehealth technology with electronic health

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records, facilitating virtual care, online consultations, and diagnostic treatment. Its
advantages include improved record accuracy, portal access, error-free care, and
informed decision-making. Studies support its role in coordinated care for chronic

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patients, offering timely assistance and reducing hospital-acquired infections.

Use of Telehealth-Integrated EHRs

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This system enables virtual consultations, reducing waiting times and infection risks.

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Patients, doctors, and nurses can access medical advice, records, and treatment plans,
enhancing healthcare accessibility and reducing costs. However, challenges such as
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physical examinations and potential impacts on patient-provider relationships must be
addressed for successful implementation.
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Risks and Benefits of Telehealth-Integrated EHR System

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Benefits include increased access to care, remote monitoring, and enhanced patient
engagement. Risks involve privacy issues, digital literacy challenges, technical glitches,
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and potential loss of personal touch in patient-provider interactions. Overcoming these

challenges requires strategic planning and continuous evaluation.
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Requirement for Successful Deployment

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Critical considerations for successful deployment include technological infrastructure,

data security, and interoperability. Upgrading systems, ensuring data security, and
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comprehensive training are vital components. Patient education is essential for informed
decision-making, with nurses playing a crucial role in facilitating integration.
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Patient Confidentiality and Privacy

Ensuring patient confidentiality involves adherence to HIPAA regulations, end-to-end

encryption, data audits, informed consent, and clear communication to protect patient
information and maintain trust.

Evaluation and Criteria for Assessing Effectiveness

Effectiveness will be evaluated through comparative analysis, end-user feedback, and

hospital statistics. Criteria include patient satisfaction, data security, provider efficiency,
and financial impact, ensuring continuous improvement.

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Ongoing Training and Technical Support

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Regular training sessions, workshops, webinars, and user-friendly manuals will be
provided, supported by certification, help desks, and IT support to address ongoing

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concerns. Continuous planning and adaptation are necessary to tackle challenges such
as knowledge retention and evolving technology.

Conclusion
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This training session aimed to provide comprehensive knowledge about
telehealth-integrated EHRs. Your active participation and feedback are crucial. I'm now
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open to addressing any questions or concerns you may have. Thank you for your time
and patience.
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References
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Adane, K., Gizachew, M., & Kendie, S. (2019). The role of medical data in efficient
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Burton, L., Rush, K. L., Smith, M. A., Davis, S., Rodriguez Echeverria, P., Suazo
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Hidalgo, L., & Görges, M. (2022). Empowering patients through virtual care delivery:
Qualitative study With micropractice clinic patients and health care providers. JMIR
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Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the
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integration of telehealth and coordinated care approaches impact health care service
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organization structure and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282.
Do you need Help to complete your Capella Uni MSN FlexPath Class in 1 Billing?
Call Us Now (612) 234-7670
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da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021).
E-Health practices and technologies: A systematic review from 2014 to 2019.
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Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by
physicians: A PRISMA-compliant systematic review. Medicine, 99(8), e19290.

Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The
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Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare:
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Haimi, M. (2023). The tragic paradoxical effect of telemedicine on healthcare
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Jalalabadi, F., Izaddoost, S. A., Guillen, D. E., Fordis, C. M., Jr, & Reece, E. M. (2018).

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Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current
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impact on the future. Cureus, 12(8), e9891.
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Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centred care and
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Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki,
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M. A. (2021). Advantages and disadvantages of telemedicine during the COVID-19

pandemic era among physicians in Taif, Saudi Arabia. Saudi Medical Journal, 42(1),
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110–115.

Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in
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telemedicine for chronic disease management during the Covid-19 pandemic. NEJM
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Catalyst Innovations in Care Delivery, 1(3).

Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide
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. Current Psychiatry Reports, 23(9), 61.

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