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    Empathy study plan template

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    3 views2 pages

    Empathy Study Plan Template

    Uploaded by

    isaiahthetrulysire

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Official (Closed), Non-Sensitive

    CC1S10: Sustainable Innovation Project

    GROUP: EMPATHY STUDY PLAN_SAMPLE QUESTIONS


    Use the template below to plan your group’s empathy study. Give as much details as you can so that your
    _______2____________ lecturer will be able to give you the necessary feedback.

    PROJECT
    STATEMENT _To help students from low-income households feel welcome in
    society________________________________________________

    Who will be interviewed? What time of the week & day will the interviews be conducted?
    (Think about the profile of your target users) (Plan your schedule with your team mates and interviewees)

    HI SOFIA

    Interview 1: Tuesday, 12.15pm – Sofia and Claris

    18-19 year old students from low-income families Interview 2 Wednesday, 8pm – Claris and Sofia

    Low-income: if said person/family has a monthly Interview 3: Thursday, 12pm – Wilson and Claris
    household income of $1,900 and below or a per capita Interview 4: Sunday, 1830 – Jeremy
    income of $650 and below.
    Interview 5: Monday, 1pm - Kieran

    Where will the interviews be conducted? What are the different roles the members of the group will play?
    AY23/24 EMPATHY STUDY PLAN TEMPLATEofficial (closed), non-sensitive Page |1
    (Think about the possible places your target users frequent) (Interviewer, observer, note-taker)
    Interview 1: Interviewer – Sofia, Note-taker – Claris
    Interview 1: Singapore Polytechnic (school); Spectrum
    Title Details Questions
    Collect Official
    information on:(Closed), Non-Sensitive -Can you tell me a little bit about yourself,
    Demographics and Habits
    • Age, Gender, Marital Status including your age, gender, and where you grew
    • Occupation up?
    CC1S10: Sustainable Innovation Project • Hobbies
    -What are some of your hobbies and interests?
    • Personal Habits /Practices
    • Social Life
    WHAT KIND OF INFORMATION DO WE NEED TO FIND OUT ABOUT THE -Do
    USER?
    you have any siblings?

    -Who in your family is/are working?

    -Do you work part-time?

    -What does a typical day in your life look like?

    -How do you balance your academic


    responsibilities with other commitments or
    responsibilities, such as work or family
    obligations?

    -Do you have a support system around you?

    Personal Motivations Collect information on: -Can you share with me your personal aspirations
    • Aspirations you have for your future and what are your plans
    • Inspirations to achieve them?
    • Motivations
    -How do you feel about your family’s financial
    • Pain Points
    situation?

    -What are some of the common challenges or


    barriers you face daily?

    -Have you ever had difficulty accessing resources


    or opportunities because of financial constraints?

    -Do you think your family’s financial situation has


    affected your social life? Why or why not?

    -How do you feel about the way people perceive


    you?

    -Do you think people treat you differently after


    knowing your background?
    AY23/24 EMPATHY STUDY PLAN TEMPLATEofficial (closed), non-sensitive Page |2
    -How do you wish to be supported better?

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