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Internal Audit

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VI-SON WIRES PVT. LTD.

PUNE PROCEDURE ISO 9001 : 2015


DOC No: QSP-02 ISSUE NO:02 Rev No: 01 Rev Date: 01/11/2022
QSP TITLE: INTERNAL AUDIT
1. PURPOSE :
The purpose of this procedure is to evolve a method for conducting Internal Audit of the
System through careful scrutiny of the records and documents maintained in various
functional areas as also undertaking random product quality audits at various stages of
manufacturing and processing to assess the level of compliance to the procedural
requirements spelt out in the Quality Management System.
2. SCOPE:
This procedure shall encompass all the activities carried out within the organization that
come under the Quality Management System (QMS).
3. RESPONSIBILITY:
System Coordinator, all the Auditors and Auditee(s) shall be responsible for implementation
and maintenance of the discipline imposed through this procedure.
4. DEFINITIONS:
4.1 AUDITOR:
The person responsible for conducting thorough audit of the System in practice through
careful scrutiny of the records and documents relating to various activities being carried out
within the organization and undertaking random product quality audit at various stages of
manufacturing and processing in order to assess the level of compliance to the procedures
spelt out under the Quality Management System. Such an auditor shall have acquired the
requisite qualification for Internal Audit by way of successfully undergoing systematic
training programs conducted by well qualified, reputed and Competent Certifying Authority.
4.2 AUDITEE:
The person who answers the queries raised by the Auditor in respect of the short-comings
surfacing during scrutiny of the contents of the records and documents under review and
random product quality audits by the auditor/s relating to his functional areas, in particular.
4.3 COMPLIANCE:
Total adherence to the norms specified by the Quality Management System.
4.4 NON-CONFORMITY:
The one that does not conform to the specifications laid down by the QMS.
5. PROCEDURE:
5.1 INTERNAL AUDIT
The organization shall conduct internal audits at planned intervals (Twice/Year) to
determine whether the quality management system a) conforms to the planned
arrangements, to the requirements of this International Standard and to the quality
management system requirements established by the organization, and b) is effectively
implemented and maintained. An audit programme is prioritized based upon risk, Internal
& External Performance trends and criticality of process. The audit criteria, scope,
frequency and methods will be defined. The frequency of audit will be reviewed and where
appropriate, adjusted based on occurrence of process changes, internal & external non-
conformities and customer complaints. The selection of auditors and conduct of audits
shall ensure objectivity and impartiality of the audit process. Auditors shall not audit their
own work.
5.2 QMS AUDIT: AUDIT PROCESS:
5.2.1 The organization shall audit its quality management system to verify compliance with this Technical
Specification and any additional quality management system requirements
The auditors shall carry out internal audit of the departments assigned to them by carefully
examining the contents of the records and documents maintained by the departments
concerned, and conducting random product quality audits at various stages of
manufacturing and processing to assess the level of compliance to the various procedures
outlined in the Quality Management System in force.
5.2.2 During audit, the auditee may come across certain non-conformities in respect of the
Procedures laid down, which shall be recorded in Forma No.: VISON-MR-F05. In addition,
he may also record his observations in Format No.: VISON-MR-F03

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PREPARED BY REVIEWED & APPROVED BY SPACE FOR STAMP PAGE NO
VI-SON WIRES PVT. LTD. PUNE PROCEDURE ISO 9001 : 2015
DOC No: QSP-02 ISSUE NO:02 Rev No: 01 Rev Date: 01/11/2022
QSP TITLE: INTERNAL AUDIT
The auditee shall ascertain and record the root causes for the respective NCs and make
time-bound commitments for implementing necessary corrective actions to resolve the
said NCs and endorse his signature with the date and time.
A copy each of the said NCRs and the observation sheets shall be handed over to the
auditee for his reference, records and timely fulfillment of the commitments for closing the
NCRs.
5.2.3 The auditor shall submit the NCRs and observation sheets in original to SC to enable him
monitor the actions and schedule ‘follow-up-audit’ to check effective implementation of the
corrective actions.
5.2.4 The auditor shall retain a copy of each of the same for his own records and subsequent
‘follow-up-audit’ to ascertain effective implementation of the corrective actions by the
auditee towards closure of the NCRs.
6.0 FOLLOW UP AUDITS & EFFECTIVENESS:
6.1 Auditors shall conduct follow-up audit to verify effective implementation of the corrective
actions taken by auditee on the predetermined date and on finding it satisfactory close the
NCRs by endorsing his remarks to that effect and signing the document. Should the
corrective actions prove to be ineffective, fresh NCs shall be raised on the defaulting
auditees.
6.2 Management shall also conduct a review of all such corrective actions taken by the
auditees for effectiveness of the said corrective actions during the next round of NC
closing. Should the corrective actions taken prove effective, the NCs shall be closed or
else fresh NCs shall be raised on the defaulting auditees. The Effectiveness should be
discussed in Management review meeting.
7.0 PROCESS AUDIT & PRODUCT AUDIT:
The organization shall audit each manufacturing process to determine its effectiveness.
The Organization shall audit products at appropriate stages of production & delivery to
verify conformity to all specified requirements, such as product dimensions, functionality,
packaging & labeling at defined frequency.
QA Head will prepare the audit plan as per Product audit Plan & Monitoring Report QA-F-
08 & 10 Manufacturing Audit Plan & Monitoring Sheet QA-F-16 &18. While making the
plan for audit QA Head will refer the list of 2 nd party auditor SC-L-03. The audit plan will be
made in considering that all processes are covered; running product will covered at least
once in two year. The product audit report will be as per QA-F-10 and the process audit
report will be made as per QA-F-18.
Note: Audit frequency increased in both Process & Product audit for major/repeat internal
as well as external non-conformities to determine its effectiveness in process & specified
requirements. Re-Audit shall be conduct for that particular product & Process when
major/repeated non conformities observed in Internal & external.
8.0 INTERNAL AUDIT PLAN:
8.1.1 System Coordinator shall prepare an Internal Audit Plan taking into consideration the
status and importance/criticality of the processes and areas to be audited, based upon the
risk, Internal & External performance trends, as well as the results of previous audits with
detailed out schedule for the audit in format No.SC-F-07 and audit plan format no. SC-F-
06 containing scope criteria, frequency of the audit, the names of the auditors, the
departments to be audited, name/s of the auditees as also the dates & time of audit. This
audit schedule shall be circulated to the concerned auditees well in advance so that all
those involved in the audit do positively adhere to the audit schedule without exceptions.
System Coordinator shall ensure that the auditors named have no direct link/responsibility
to the activities of their responsible area, they are assigned to audit.
8.1.2 The time span between the two consecutive audits shall be as close as possible to ensure
that no ‘let-down’ takes place in the disciplines spelt out in the QMS. The normally
preferred time span is TWICE IN YEAR.

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PREPARED BY REVIEWED & APPROVED BY SPACE FOR STAMP PAGE NO
VI-SON WIRES PVT. LTD. PUNE PROCEDURE ISO 9001 : 2015
DOC No: QSP-02 ISSUE NO:02 Rev No: 01 Rev Date: 01/11/2022
QSP TITLE: INTERNAL AUDIT
8.1.3 In the event of any emergencies cropping up, rendering non availability of any of the
auditors / auditees on the scheduled date and/or time of audit, the same shall be
communicated to System Coordinator well in advance, so as to enable him make suitable
alterations in the Internal Audit Schedule.
8.1.4 When internal/ external nonconformities occur, including customer complaints, the audit
frequency shall be appropriately increased. Specific check sheet should be used for each
audit.
9.0 INTERNAL AUDITOR QUALIFICATION:
The organization shall have internal auditors who are qualified to audit the requirements of
this Technical Specification. System Coordinator shall maintain the list of trained auditors
available in the organization in document SC-L-03. This list shall always be kept updated
with periodical additions and deletions that may occur from time to time.

In case of shortage of trained auditors at hand, System Coordinator shall place requisition
with HR for organizing appropriate training to the potential candidates identified within the
organization through qualified, reputed and competent training faculties. On successful
completion of the training, the candidates certified as qualified auditors shall be added to
the list of trained Auditors.
Internal Auditor Selection criteria:
Should be Graduate or 3 years exp.
Should have IATF /ISO QMS awareness/ scope of the audit.
Should undergo Internal Auditor training program.
Have awareness of Core tools, Product & Process
Awareness of Customer Specific Requirements
QMS Auditor
Understanding the automotive process approach including risk based thinking
Understanding how to plan, conduct, report & close out audit findings.
Executing Min One Audit in this organization
Aware about relevant requirements based on Internal (Process/ Product
Technology) and external changes (ISO/IATF/CSR/Core Tools etc)
Should have at least 3 years exp. in the same type of organization.
Should have technical background.
Should have IATF /ISO QMS awareness..
Should have knowledge of Problem solving tools
Process Auditor Awareness of Customer specific requirements
Awareness of Product & Process including risk process risk analysis (PFMEA) &
control plan.
Aware about relevant requirements based on Internal (Process/ Product
Technology) and external changes (ISO/IATF/CSR/Core Tools etc)
Should have at least 3 years exp. in same type of organization.
Should have technical background.
Should have IATF /ISO QMS awareness..
Should have knowledge of Problem solving tools
Product Auditor Awareness of Customer Specific requirements
Awareness of Products & use of relevant measuring and test equipment to verify
the product conformity.
Aware about relevant requirements based on Internal (Process/ Product
Technology) and external changes (ISO/IATF/CSR/Core Tools etc)
Should have technical background.
Should have IATF /ISO QMS awareness.
Should have knowledge of Problem solving tools
Awareness of Customer Specific requirements
2nd Party Auditor Awareness of Products & use of relevant measuring and test equipment to verify
the product conformity.
Have awareness of Core tools, Product & Process
Understanding the automotive process approach including risk based thinking
Understanding how to plan, conduct, report & close out audit findings.

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PREPARED BY REVIEWED & APPROVED BY SPACE FOR STAMP PAGE NO
VI-SON WIRES PVT. LTD. PUNE PROCEDURE ISO 9001 : 2015
DOC No: QSP-02 ISSUE NO:02 Rev No: 01 Rev Date: 01/11/2022
QSP TITLE: INTERNAL AUDIT

10.0 Reference:
Records:
1. List of Auditors : MR-L-05
2. Internal Audit Schedule : MR-F-02
3. Internal Audit plan : MR-F-01
4. Non Conformity Report : MR-F-05
5. Auditor’s Observations : MR-F-03
6. Product Audit plan : QA-F-17
7. Manufacturing Audit Plan : QA-F-16
8. Product Audit Report : QA-F-18
9. Process Audit Report : QA-F-19
10.Internal Audit NC Summary : MR-F-04

DATA ANALYSIS & PROCESS MEASURES:


Refer: KPI Monitoring Sheet /Objective Monitoring Sheet

APPLICABLE CLAUSES: 7.2.3, 7.2.4, 9.2

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PREPARED BY REVIEWED & APPROVED BY SPACE FOR STAMP PAGE NO

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