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Gowtham Resume Gowthamdsubramaniam@

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GOWTHAM SUBRAMANIAM

📱 9750353625
📧 gowthamdsubramaniam@gmail.com

🎫 3/25, Vengamedu, CAREER OBJECTIVE


Basuvapatti(P.O), Chennimalai,
Erode-638051.
To obtain a challenging position in a high quality engineering environment
where my resourceful experience and academic skills will add value to
organisational operations.

PROFILE

• Qualified Mechanical Engineer with distinct extensive experience and


knowledge with Customer Service domain with excellent communication skill.

EXPERIENCE

Resolution Specialist, July 2018- June 2021

Amazon, Coimbatore , Tamil Nadu.

• Delivered exceptional level of service to each customer by listening to


concerns and answering questions.

• Developed team communications and information for meetings.

• Managed a team of 15 people as a Team Lead from various


backgrounds.

• Worked as a Training analyst to reduce the customer call back effort.

Reason for Resignation: Career growth.

Senior Business Operations Associate, October 27 2021- February 1 2023

Accenture, Bengaluru , Karnataka.

• Helped with the establishment of the project for Qantas Airways to assist
them with Health Exemption process.

• Did multitasking and included new ideas to handle sudden increase in


project load and handled the project with very least errors.

• Trained new joiners for the process and working of the project

• Continuously strived to reduce errors and improved the overall project


performance
EDUCATION

Course Organization Year of study Percentage of


marks scored

Secondary Bharathi Vidya 2011 - 2012 95.8


Bhavan
Education:

Class 10 Erode

Higher Bharathi Vidya 2012 - 2014 90.5


Secondary Bhavan
Education:
Erode

Class 12

Under Graduate Kongu 2014 - 2018 7.23 CGPA


Education: Engineering
College
Bachelor of
Mechanical
Engineering

SKILLS

• Multitasking abilities

• Organisation and Time management

• Training & Development

• Professional ethics understanding

• Flexible & Adaptable

INDUSTRIAL EXPOSURE

Undergone Implant training on production and sales at Seshasayee Paper and


Boards Limited, Pallipalayam, Cauvery R.S P.O, Erode – 638 007, Tamilnadu.
INDIA.
LANGUAGES KNOWN INTERESTS

Tamil- mother tongue Driving and Travelling


Hindi- intermediate Automobile Enthusiast
Malayalam-interediate

DECLARATION

I hereby declare that the above particulars of facts and information stated are
true, correct and complete to the best of my belief and knowledge.

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