InstallationIOM-T-564

Manual
Installation, Operation and Maintenance

Invita® WiFi Thermostat

Wall Plate

HVAC Invita®
Interface Module WiFi Thermostat

Compatible With
•C
 onventional systems:
2-stage heating, 2-stage cooling, fan and 2 accessories
•H
 eat pump systems:
4-stage heating, 2-stage cooling, fan,reversing valve and 1 accessory
• Supports dual fuel systems
•A
 ccessory options:
Humidifier, dehumidifier, HRV/ERV ventilator, heat pump loop valve

! WARNING
Please read carefully before proceeding with
installation. Your failure to follow any attached
instructions or operating parameters may lead to the
product’s failure.
Keep this Manual for future reference.
Table of Contents Page

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Equipment Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wiring the HVAC Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1-Stage Heat and 1-Stage Cooling with Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Up to 2-Stage Furnace and 2-Stage Air Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Up to 2-Stage Hydronic Boiler and 2-Stage Air Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Up to 2-Stage Heat Pump with Auxiliary Heat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Up to 2-Stage Heat Pump with 2-Stage Dual Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Dehumidification using a DX Coil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Humidifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
HRV/ERV Ventilator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Outdoor Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Room Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Watts FloodSafe Water Detector Shutoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
WiFi and Connectivity Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setup - Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setup - Temp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setup - Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setup - Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setup - Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22–24
Setup - Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setup - HRV / ERV Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Sequence of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heating and Cooling Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27-29
Relative Humidity Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HRV / ERV Ventilator Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Heat Pump Loop Valve Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32–33
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

2
Important Safety Information
It is your responsibility to ensure that this thermostat is safely installed according to all applicable
codes and standards. tekmar® is not responsible for damages resulting from improper installation and/
or maintenance.

This is a safety-alert symbol.

The safety alert symbol is
shown alone or used with • It is the installer’s responsibility to ensure
a signal word (DANGER, that this control is safely installed according
WARNING, or CAUTION), to all applicable codes and standards.
a pictorial and/or a safety
message to identify hazards. • Improper installation and operation of this
When you see this symbol control could result in damage to the
alone or with a signal word equipment and possibly even personal
on your equipment or in injury or death.
this manual, be alert to the • This control is not intended for use as a
potential for death or serious primary limit control. Other controls that are
personal injury. intended and certified as safety limits must
be placed into the control circuit.

This pictorial alerts you to NOTICE

electricity, electrocution, and
shock hazards. Do not attempt to service the thermostat.
There are no user serviceable parts inside the
thermostat. Attempting to do so voids the
warranty.

This symbol identifies hazards which, if not avoided,

could result in death or serious injury.

This symbol identifies hazards which, if not avoided,

could result in minor or moderate injury.

This symbol identifies practices, actions, or failure

to act which could result in property damage or
damage to the equipment.

Read manual and all prod-

uct labels BEFORE using
the equipment. Do not use
unless you know the safe
and proper operation of this
equipment. Keep this man-
ual available for easy access
by all users. Replacement
manuals are available at
tekmarControls.com

3
Installation
Preparation
Tools Required
• tekmar or jeweler screwdriver • Drill (for wall anchor)
• Phillips head screwdriver • 3⁄16" drill bit (for wall anchor)
• Wire stripper

Materials Required
• 18 AWG LVT Solid Wire (low voltage connections)

Ensure power to connecting equipment is off. To prevent the risk of personal

injury and/or death, make sure power is not applied to the thermostat or HVAC
Interface Module until they are fully installed and ready for configuration. All work
must be done with power to the circuit being worked on turned off.

NOTICE
Please be aware local codes may require this thermostat to be installed or connected by
an electrician.

NOTICE
Thermostat Location
Consider the following: •A
 way from equipment, appliances, or other
• Interior wall. Keep dry. Avoid potential leak- sources of electrical interference.
age onto the control. •A
 pproximately 5 feet (1.5 m) off the finished
•N
 o draft, direct sun, or other cause for inac- floor.
curate temperature readings. • The maximum length of wire is 500 feet (150 m).

1. Remove the old thermostat

If more than 2 wires are present, identify the R & C wires for use when connecting the Invita WiFi
Thermostat. Additional wires should be secured in a way that prevents them from touching the circuit
board or terminals on the Invita after the R & C wires are connected.

4
2. Mount Invita base to wall 4. Attach the thermostat
Remove the back plate from the thermostat. to back plate
Align the 2 notches at the top of the base plate
with the holes on the top of the thermostat then
rotate on the hinge point down to close.

Secure the Invita thermostat back plate to a

2 x 4" electrical box with machine screws or to
drywall using wood screws with wall anchors. 5. Mounting the HVAC
Interface Module
Locate the HVAC Interface Module so that it can
connect to the other end of the existing wire from
the thermostat. After removing the cover, secure
the HVAC Interface Module to the wall, the HVAC
equipment chassis or HVAC plenum using the
holes at the top and bottom of the module.
Wiring to the module enters from opening on
the sides or the back. Refer to the diagrams on
pages 6 to 11 for wiring details.

If the wall has damage extending beyond the width

of the Invita WiFi Thermostat, place the wall plate
trim behind the back plate.

6. Replace the Cover

3. Wiring the Invita WiFi Thermostat Push the HVAC

Connect the 2 wires from the old thermostat to the Interface Module
terminals on the back of the Invita WiFi Thermostat. Cover towards the
This connection is not polarity sensitive. base. Top and bottom
clips hold the cover
in place.

5
Equipment Connections
This illustration shows various equipment connected to the HVAC Interface Module. Other equipment
may be included in your application.

Conventional systems:
• Up to 2-stage heating, 2-stage cooling, fan and 2 accessories

Heat pump & dual fuel systems:

• Up to 4-stage heating, 2-stage cooling, fan, reversing valve and 1 accessory

Accessory options:
• Humidifier, dehumidifier, HRV/ERV ventilator

HRV/ERV
Ventilator

Optional
Outdoor
Sensor

Humidifier HVAC
Interface
Module

Electric Coil

Invita WiFi
Thermostat

Watts
W FloodSafe®
Water Detector
Air Conditioner Shutoff
or
Heat Pump

Furnace Hot Water Tank

6
Wiring the HVAC Interface Module

Ensure power to connecting equipment is off. To prevent the risk of personal

injury and/or death, make sure power is not applied to the thermostat or HVAC
Interface Module until they are fully installed and ready for configuration. All work
must be done with power to the circuit being worked on turned off.

The HVAC Interface Module includes

three relay power jumper connectors.
These are used to provide power
between terminals when necessary.
•S
 et Jumper J1 to On to connect
power R to the Rc terminal.
•S
 et Jumper J2 to On to connect
power R to the Rh2 wiring terminal.
•S
 et Jumper J3 to On connects power
R to the Rh1 wiring terminal.
•S
 et the jumper to off to disconnect
the power from Rh1, Rh2, or Rc
respectively.

1-Stage Heat and 1-Stage Cooling with Fan

Jumpers: Essential Settings:

J1 = On Heating Type = Conventional
J2 = Off Equipment = 1 Heat/1 Cool
J3 = On Radiant Floor Heating = No

7
Up to 2-Stage Furnace and 2-Stage Air Conditioner

Essential Settings: Jumpers:

Heating Type = Conventional J1 = On
Equipment = 2 Heat/2 Cool J2 = On
Radiant Floor Heating = No J3 = On

Furnace

Air
Conditioner

Up to 2-Stage Hydronic Boiler and 2-Stage Air Conditioner

Essential Settings:
Heating Type = Conventional
Equipment = 2 Heat/2 Cool
Radiant Floor Heating = Yes

Jumpers:
J1 = On
J2 = On
J3 = Off

8
Up to 2-Stage Heat Pump with Auxiliary Heat

The thermostat operates high cost electric resistance heat when the heat pump is unable to meet the
building heating load.

Essential Settings: Jumpers:

Heating Type = Heat Pump J1 = On
Equipment = 2 Heat Pump/1 Aux J2 = On
Radiant Floor Heating = No J3 = On

Air
Handling
Unit

Up to 2-Stage Heat Pump with 2-Stage Dual Fuel

The thermostat operates the heat pump when the outdoor air temperature is above the balance point
setting and switches to the furnace when below.

Essential Settings: Jumpers:

Heating Type = Heat Pump J1 = On
Equipment = 2 Heat Pump/2 Aux J2 = On
Radiant Floor Heating = No J3 = On

Air
Handling
Unit

9
Dehumidification using a DX Coil
The thermostat operates the cooling system and runs the system fan at low speed to dehumidify
the air.

Essential Settings: External Jumper

Accessory Relay 1 or 2 = Dehumidifier Wires:
Dehumidifier Type = DX Coil R to Acc1

Air
Handling
Unit

Humidifier
The thermostat operates a humidifier to increase relative humidity.

Essential Settings:
Accessory Relay 1 or 2 = Humidifier Humidifier

HRV/ERV Ventilator
The Heat Recovery Ventilator (HRV) or Energy Recovery Ventilator (ERV) operates to improve
indoor air quality and recovers heat from exhaust air.
Essential Settings:
Accessory Relay 1 = Ventilation
HRV / ERV
Ventilator

Outdoor Sensor
• Installing an outdoor sensor provides more accurate
tekmar Outdoor
outdoor temperature readings compared to using Sensor 070
the weather information from the Internet which may
cause delays in updating weather.
•O
 utdoor temperature is displayed on home screen.
•U
 sed to enable heat pump dual fuel switchover, warm
weather shut down, and cold weather shut down.

10
Room Sensor
When the location of the thermostat is not ideal
for accurate temperature and humidity measure-
ment, an optional room sensor can be installed in tekmar Humidity &
a better location. The 086 mounts flush to a wall, Temperature Sensor 086
blending in with the room decor.
•R
 emotely measure the temperature and relative
humidity
•T
 he Invita WiFi Thermostat provides the option
to disable the internal temperature and relative
humidity sensor, and use the external sensor
instead.

Watts FloodSafe® Water Detector Shutoff

The Watts FloodSafe Water Detector Shutoff LFWDS prevents catastrophic water damage in the
event of a water heater leak.
The thermostat provides an email notification in the event that the FloodSafe Water Detector Shutoff
LFWDS detects a water and shuts off the supply line to the water heater.

Watts FloodSafe
Water Detector Shutoff

Startup
Restore power to the connected equipment. Once energized, the Invita WiFi Thermostat will display
the home screen.

11
Home Screen
After 60 seconds of inactivity, the thermostat home screen displays only the time and the temperature.

Go to schedule

Swipe to view: Current time

• Weather
•O
 utdoor temperature
•F
 loor temperature
•H
 eat To setting
Current temperature
•C
 ool To setting
•R
 elative Humidity
Humidifier or Equipment operation
Dehumidifer operation Heat, Cool and Fan On

Change operating mode Go to settings

Mode MENU SELECTION

Touch or to
Emergency Heat adjust temperatures
AWAY SCHEDULE

Heat
Select either
DISPLAY TIME
Cool Heat To or Cool To

Auto Heat-Cool Temperature Adjustment

WIFI SETUP

Off
Heat To Cool To FAN

70 75 WIFI: Connected

Save Cancel
Hold overrides the
Hold Until 5:00 PM programmed schedule
‘Save to schedule’ applies until the time shown
the new temperature to the Save to Schedule
current schedule event.

Symbols
The fan is on The dehumidifier is on Ok setting change

The info button provides a Cancel setting

The humidifier is on
description of the setting change

12
User Settings
Away
Use the Away setting to Home / Away • Selecting the Away set-
save energy when the ting on a thermostat or
building is unoccupied the mobile app will affect
all devices linked to that
location through the app.

• The Away temperature

Operates normally At Home can be adjusted in the
Setup / Temps menu.
Operates using the Away
Away temperature
selected in the
Setup menu

Save Info

Schedule
Go to the next group
Current group of Schedule
of program days.
program days. Mon Tue Wed Thu Fri

Wake 6:00 AM 70° 75°

Heating temperature
Leave 8:00 AM 65° 78°

Return 6:00 PM 70° 75° Cooling temperature

Sleep 10:00 PM 65° 78°

Early Start anticipates Set to On to follow the

Early Start Schedule
the time required to schedule. Set to Off to use
On On
heat or cool a room the same temperature all
and starts early. of the time.
New
Schedule

Creates a new schedule.

Schedule Setup
Mon Tue Wed Thu Fri

On
Wake Select skip if you don’t want
Skip
a temperature change.

Set schedule start time 6:00 AM

Set heating temperature Heat to 70°

Set cooling temperature Cool to 75°

13
Display
Setting Range Default
TEMPERATURE UNITS
°F or °C °F
Select °F or °C.

ENERGY USE
0 to 24 (daily)
View the number of hours the heating or cooling has 0 hours
0 to 744 (monthly)
operated either daily or monthly.

Daily Usage

Today 0 hrs 0 hrs

Yesterday 0 hrs 0 hrs View each day’s run time for
Tue 0 hrs 0 hrs both heating and cooling.
Mon 0 hrs 0 hrs
Sun 0 hrs 0 hrs
Sat 0 hrs 0 hrs
Fri 0 hrs 0 hrs

Toggle between Daily and

Monthly Usage.
Monthly
Usage

Setting Range Default

BRIGHTNESS ACTIVE
30 to 100% 100%
Select the brightness when touching the screen.

BRIGHTNESS INACTIVE
Off, 30 to 100% 50%
Select the brightness when not in use.

Light,
BACKGROUND Blue,
Night, Blue
Select the background color. Latte,
Espresso

LANGUAGE English,
Español, English
Select the language. Français

SCREEN CLEAN
N/A N/A
Locks screen for 10 seconds to allow cleaning.

INACTIVE TIME DISPLAY

Off or On On
Select if the time is visible when the display is inactive.

INACTIVE HUMIDITY DISPLAY

Off or On Off
Select if the humidity is visible when the display is inactive.

INACTIVE OUTDOOR DISPLAY

Select if the outdoor temperature is visible when the display Off or On Off
is inactive.

14
Time
When connected to the Internet, the time can be set automatically.

TIME & DATE NOTICE

Incorrectly setting the time and date manually may prevent
the thermostat from communicating to the mobile app.
Aug 25 2019 Automatic time source is recommended when using an
Internet connection.
1 30 PM

The time and date can be manually set by highlighting a field

and then using the or buttons.

OPTIONS
Choose from the time options listed below.

Setting Range Default

TIME FORMAT
12 or 24 hour 12 hour
Select the time format.
TIME SOURCE
If Internet is available, the time source can Automatic, Manual Auto
be either automatically or manually set.
TIME ZONE Hawaii, Alaska, Pacific, Mountain,
Eastern
Select the local time zone. Central, Eastern, Atlantic, Newfoundland
DAYLIGHT SAVING TIME
Off, On On
Select the brightness when not in use.

Fan
Fan Fan

On The fan is normally off when Wake On

set to auto but turns on
when needed for the heating
Auto or cooling equipment. Leave Auto

When a programmable
Follow Schedule Return On
schedule is used, there
is a fan setting for each
time period. Sleep Auto

Setup Fan
Schedule

15
WiFi
NOTICE
Before using the WiFi features of this product, you must accept the Terms of Use, as amended
from time to time and available at Watts.com/terms-of-use. If you do not accept these terms, this
product can still be used without WiFi features.

The thermostat includes a step by step tutorial to setup the WiFi connection.

Tutorial WIFI NETWORK SSID

Before first using WiFi features Select a network

of this product, you must accept from the list:
the Terms of Use available at
https://www.watts.com/terms-of-use
Off Your House
by pressing AGREE below.
If you do not accept these terms. On
this product can still be used
without WiFi features.

DISAGREE AGREE NEXT CONNECT

Step 1 Step 2 Step 3

Agree to Terms of Use Turn on WiFi Enter wireless network name.
It must support WPA2
security encryption.

Enter Password ZIP/Postal Time Source

A B C D E F 1 2 3 4 5 6

G H I J K L 7 8 9 0 - / Automatic

M N O P Q R : ; ( ) $ & Manual

S T U V W X @ " . , ? !

Y Z Shft A/1 Del ' \ Shft A/1 Del

CONNECT OK NEXT

Step 4 Step 5 Step 6

Enter WiFi password. Enter ZIP or postal code. This Select if the time is set
determines your location for automatically from the
weather information. Internet or manually.

16
WiFi and Connectivity Troubleshooting
WiFi Connection Status Power Off and On

Press > WiFi > WiFi:On > i to view the •P

 ower the thermostat off. Next, power the rout-
er off, wait 10 seconds, then power on and wait
thermostat connection status. for the Internet status to be on. Then power the
thermostat on.
Check Router & Firewall
Consult the router manual or Internet Service
Provider (ISP) for assistance with router setup with
these configurations:
•T
 he router must provide a 2.4 GHz signal.
The thermostat is not compatible with
5 GHz networks.
1 • The router is using WPA2-Personal security.
3 •T
 he router has DHCP enabled with enough
2 available addresses for all Internet devices.
•T
 he router firewall is not blocking the outbound
UDP or TCP ports: 53, 123, 443, 8883.
•T
 he router firewall is not blocking connections
to *.azure-devices.net
The router firewall is not blocking the thermostat
based upon a MAC filter list.
Network Troubleshooting
(1) WiFi Signal Strength
• tekmar provides free access to a network
•T
 he WiFi signal must measure between 0 and troubleshooting tool called RouteThis Helps.
-69 dB to have a reliable connection to the
Watts cloud. •D
 ownload the app from the App Store or
Google Play Store to your mobile device.
• A WiFi extender is recommended to be
installed if the WiFi signal is between •E
 nter code “TEKM” and click “Network scan”.
-70 to -100 dB. The app will provide further instructions.
(2) Internet Connected Create a WiFi Hotspot
• The WiFi information screen will show Internet If you are unable to connect to the WiFi network,
Connected when the thermostat is connected try creating a WiFi Hotspot on your mobile device
to the router and there is a connection to to bypass the router.
the Internet. Apple* iOS WiFi hotspot instructions
(3) IoT Connected https://support.apple.com/en-us/HT204023
• The thermostat connection status will show Android** WiFi hotspot instructions
IoT Connected when connected to the Watts https://support.google.com/android/answer/9059108
Cloud and the thermostat is ready to be If the thermostat displays IoT connected when
registered to the app. using the WiFi Hotspot, please contact your
If IoT is not connected, please follow these steps: Internet Service Provider (ISP) or IT professional
for assistance with the router.
Check Password
• Double check that you are using the correct
WiFi network and password.
• The password is limited to 32 characters,
and can include upper and lower case letters,
numbers, special characters and spaces. A * Apple and App Store are trademarks of
space counts as a character. Apple Inc.
•T
 he thermostat supports WPA2-Personal ** Google, Android and Google Play are trade-
password security. marks of Google LLC.

17
Installer Settings
Setup
The Setup menu contains seven sub-menus that
SETUP MENU
determine how the thermostat operates.

The Access Level setting in the Toolbox menu TOOLBOX TEMP

determines how many settings are available to the user.

SENSORS ALERTS

RELAYS HUMIDITY

Press back to return to the main VENT

Settings menu.

Setup - Toolbox

Setting Range Default

ERROR
N/A N/A
Displays any error messages.

ACCESS LEVEL
User,
Select between user and installer access levels. User access Installer
Installer
level restricts access in the Setup Menu.

Early Start,
WWSD,
CWSD,
STATUS W1,
W2,
The current status of warm weather shut down, cold weather N/A
Y1,
shut down and each of the relays. Y2,
G,
Acc1,
Acc2

SOFTWARE VERSION
N/A N/A
Display the software version.

LOAD DEFAULTS Yes,

No
All settings are returned to factory defaults. No

CALIBRATE TOUCHSCREEN
N/A N/A
Recalibrate the screen after loading factory defaults.

18
Setup - Temp

Setting Range Default

Screen Page 1
FLOOR MIN - WAKE
Off, 40 to 95°F
Select the floor temperature while in the wake schedule. Off
Off, 4.5 to 35.0°C
Applies when there is both a floor and an air sensor.
FLOOR MIN - LEAVE
Off, 40 to 95°F
Select the floor temperature while in the leave schedule. Off
Off, 4.5 to 35.0°C
Applies when there is both a floor and an air sensor.
FLOOR MIN - RETURN
Off, 40 to 95°F
Select the floor temperature while in the return schedule. Off
Off, 4.5 to 35.0°C
Applies when there is both a floor and an air sensor.
FLOOR MIN - SLEEP
Off, 40 to 95°F
Select the floor temperature while in the sleep schedule. Off
Off, 4.5 to 35.0°C
Applies when there is both a floor and an air sensor.
FLOOR MIN - AWAY
Off, 40 to 95°F
Select the floor temperature while in away. Off
Off, 4.5 to 35.0°C
Applies when there is both a floor and an air sensor.
FLOOR MAX
Select the maximum floor temperature. This protects the Off, 40 to 95°F
Off
floor covering from over heating. Applies when there is a Off, 4.5 to 35.0°C
floor sensor.
Screen Page 2
HEAT TO AWAY Off, 40 to 95°F 62°F
Select the heating temperature when away. Off, 4.5 to 35.0°C 16.5°C
HEAT TO MIN LIMIT Off, 40 to 95°F
Off
Select the minimum heating temperature limit. Off, 4.5 to 35.0°C
HEAT TO MAX LIMIT Off, 40 to 95°F
Off
Select the maximum heating temperature limit. Off, 4.5 to 35.0°C
COOL TO AWAY Off, 40 to 100°F
Off
Select the cooling temperature when away. Off, 4.5 to 38.0°C
COOL TO MIN LIMIT Off, 40 to 100°F
Off
Select the minimum cooling temperature limit. Off, 4.5 to 38.0°C
COOL TO MAX LIMIT Off, 40 to 100°F
Off
Select the maximum cooling temperature limit. Off, 4.5 to 38.0°C
Screen Page 3
WARM WEATHER SHUT DOWN Off, 40 to 100°F
Off
Select the outdoor temperature at which the heating is shut off. Off, 4.5 to 38.0°C
COLD WEATHER SHUT DOWN Off, 40 to 100°F
Off
Select the outdoor temperature at which the cooling is shut off. Off, 4.5 to 38.0°C
HEAT PUMP BALANCE POINT
Off, 10 to 70°F
Select the outdoor temperature at which the heat pump is Off
Off, -12.0 to 21.0°C
shut off and the backup heat source is operated exclusively.

19
Setup - Sensors
Setting Range Default
SENSOR 1 Off,
Select the type of sensor connected to S1 and Com Room, Off
wiring terminals. Floor

SENSOR 2 Off,
Room,
Select the type of sensor connected to S2 and Com Off
Floor,
wiring terminals. Outdoor

SENSOR 3 Off,
Room,
Select the type of sensor connected to S3 and Com Off
Floor,
wiring terminals. Humidity

INTERNAL ROOM SENSOR

Select if the internal room temperature sensor is on or off. Off,
On
Only available when Sensor 1, 2 or 3 is set to read a room On
or floor sensor.

INTERNAL HUMIDITY SENSOR

Select if the internal humidity sensor is on or off. Only Off,
On
available when Sensor 3 is set to read an external On
humidity sensor.

ROOM OFFSET Off,

Manual offset correction of the room temperature -5 to +5°F Off
measurement. -3.0 to 3.0°C

FLOOR OFFSET Off,

Manual offset correction of the floor temperature -5 to +5°F Off
measurement. -3.0 to 3.0°C

HUMIDITY OFFSET Off,

Off
Manual offset correction of the relative humidity measurement. -10% to +10%

20
Setup - Alerts
Setting Range Default
ROOM HOT WARNING
Off, 40 to 100°F
Sends an email notification if the room exceeds this Off
Off, 4.5 to 38.0°C
temperature.

ROOM COLD WARNING

Off, 40 to 100°F
Sends an email notification if the room falls below this Off
Off, 4.5 to 38.0°C
temperature.

LOW HUMIDITY WARNING

Sends an email notification if the humidity falls below Off, 5 to 95% Off
this setting.

HIGH HUMIDITY WARNING

Sends an email notification if the humidity rises above Off, 5 to 95% Off
this setting.

AUXILIARY HEAT RUN TIME WARNING

Sends an email notification if the auxiliary heat W1 or W2 Off, 1 to 24 hours Off
runs continuously for longer than this setting. This setting
only applies for heat pump systems.

AIR FILTER CHANGE WARNING

Off, 200 to
Sends an email notification to change the air filter when the Off
2000 hours
fan exceeds this run time.

UV LAMP CHANGE WARNING

Off, 10,000 to
Sends an email notification to change the UV disinfectant Off
50,000 hours
lamp when it exceeds this run time.

21
Setup - Relays (1 of 3)
Setting Range Default
HEATING TYPE Conventional,
Conventional
Select between conventional heating or heat pump. Heat Pump

Conventional
1 Heat/1 Cool, 1 Heat/
1 Heat/2 Cool, 1 Cool
2 Heat/1 Cool,
2 Heat/2 Cool,
EQUIPMENT
Select the number of stages of the heating and Heat Pump
cooling equipment. 1 HP,
1 HP/1 Aux,
1 HP/2 Aux, 1 HP/1 Aux
2 HP,
2 HP/1 Aux,
2 HP/2 Aux

RADIANT FLOOR HEATING

Yes or No No
Select if the first stage W1 heats a radiant floor.

HEAT 1 DIFFERENTIAL
0.9 to 2.0°F 1.4°F
Select when the first stage heating turns on. Turn on point is
0.5 to 1.05°C 0.75°C
the Heat To setting minus the differential.

HEAT 2 DIFFERENTIAL
Select when the second stage heating turns on. Turn on 1.0 to 10.0°F 2.0°F
point is the Heat To setting minus the differential. This 0.6 to 5.6°C 1.2°C
setting is available when there are at least 2 heating stages.

HEAT 2 DELAY
Select the time delay when the second stage heating turns
on. The time delay starts counting after the first stage 0 to 180 minutes 1 minute
heating is turned on. This setting is available when there
are at least 2 heating stages.

HEAT 3 DIFFERENTIAL
Select when the third stage heating turns on. Turn on point 1.0 to 10.0°F 2.5°F
is the Heat To setting minus the differential. This setting is
0.6 to 5.6°C 1.4°C
available when a heat pump is selected and there are at
least 3 heating stages.

HEAT 3 DELAY
Select the time delay when the third stage heating turns on.
The time delay starts counting after the second stage heat- 0 to 180 minutes 1 minute
ing is turned on. This setting is available when a heat pump
is selected and there are at least 3 heating stages.

HEAT 4 DIFFERENTIAL
Select when the fourth stage heating turns on. Turn on point 1.0 to 10.0°F 3.0°F
is the Heat To setting minus the differential. This setting is
0.6 to 5.6°C 1.8°C
available when a heat pump is selected and there are 4
heating stages.

22
Setup - Relays (2 of 3)
Setting Range Default
HEAT 4 DELAY
Select the time delay when the fourth stage heating turns
on. The time delay starts counting after the third stage 0 to 180 minutes 1 minute
heating is turned on. This setting is available when a heat
pump is selected and there are at least 4 heating stages.

COOL 1 DIFFERENTIAL
0.9 to 2.0°F 1.4°F
Select when the first stage cooling turns on. Turn on point is
0.5 to 1.05°C 0.75°C
the Cool To setting plus the differential.

COOL 2 DIFFERENTIAL
Select when the second stage cooling turns on. Turn on 1.0 to 10.0°F 2.0°F
point is the Cool To setting plus the differential. This setting 0.6 to 5.6°C 1.2°C
is available when there are two cooling stages.

COOL 2 DELAY
Select the time delay when the second stage cooling turns
on. The delay time starts counting after the first stage 0 to 180 minutes 1 minute
cooling is turned on. This setting is available when there
are two cooling stages.

Y MIN RUN TIME

Select the minimum time the cooling compressor must run 0:30 to 10:00 minutes 2:00 minutes
before shutting off. This helps prevent compressor failure.

Y MIN OFF TIME

Select the minimum time the cooling compressor must be 0:30 to 10:00 minutes 5:00 minutes
off before turning back on. This helps prevent compressor
failure.

DUAL FUEL
Select dual fuel on if the heat pump has 100% backup Off or On Off
using a furnace or hydronic fan coil. The setting is available
for heat pump systems with auxiliary heat.

Off,
ACCESSORY RELAY 1 Humidifier,
Select the type of equipment that the accessory relay Dehumidifier, Off
1 operates. Ventilation,
HP Loop Valve

ACCESSORY RELAY 2
Off,
Select the type of equipment that the accessory relay 2 Humidifier, Off
operates. This setting is only available for conventional Dehumidifier
heating systems.

23
Setup - Relays (3 of 3)
Setting Range Default
HEAT PUMP REVERSING VALVE
Select O for heat pumps designed for normally heating O (Orange),
operation. Select B for heat pumps designed for normally O
B (Blue)
cooling operation. This setting is only available for heat
pump systems.

G only,
FAN RELAY With Y
Select which relays require fan operation. Combinations With Y and W1, G only
with W1 are not available when Radiant Floor Heating is set
to yes. With Y and W2,
With Y, W1 and W2

FAN WITH HRV/ERV

Select if the HVAC system fan should turn on together with Off or On Off
the HRV or ERV ventilation fan.

HUMIDIFIER TYPE Evaporative,

Select the type of humidifier. This setting is available when Steam, Steam
Accessory 1 or 2 is set to Humidifier. Stand Alone

WINDOW PROTECTION
Select if the relative humidity setpoint should automatically
adjust with outdoor temperature to prevent frost on windows. Off or On Off
This setting is available when Accessory 1 or 2 is set to
Humidifier and a wired outdoor sensor is installed.

WINDOW QUALITY 1 Pane

The window quality determines the amount that the relative 2 Pane
humidity setting is lowed during cold outdoor weather. 3 Pane
2 Pane
Choose the highest number of panes installed and best quality
as a starting point. If window condensation appears, lower Average
Poor
the setting until condensation stops forming. This setting is
available when Accessory 1 or 2 is set to Humidifier and Average
a wired outdoor sensor is installed. Better

DEHUMIDIFIER TYPE
DX Coil,
Select the type of dehumidifier. This setting is available when DX Coil
Stand Alone
Accessory 1 or 2 is set to Dehumidifier.

HEAT-COOL TIME INTERLOCK

When operating in Mode Auto, select the amount of time 0 to 180 minutes 10 minutes
to wait between switching from heating to cooling and
vice versa.

24
Setup - Humidity
Set the lowest relative Humidity
humidity level.
Set the highest relative
Range is 10 to 80% humidity level.
Humidify To: 40%
Default is 40% Range is 20 to 90%
Available when Accessory 1 Default is 60%
Dehumidify To: 60%
or 2 operates a humidifier.
Available when Accessory 1
or 2 operates a dehumidifier.

25
Setup - HRV / ERV Ventilation
VENTILATION FAN VENTILATION Wake
When a programmable
schedule is used, there is a
Wake 30 min/hr On
ventilation setting for each
time period.
Leave Auto 45 min/hr

The ventilation fan runs

Return 45 min/hr 30 min/hr
for the set amount of
time per hour.
Sleep Auto
15 min/hr

Off

26
Sequence of Operation
Heating and Cooling Operation
• The Heat On symbol is shown on the display when the thermostat is heating.
• Heating for freeze protection is provided whenever the air or floor temperature falls below 40°F (4.5°C),
regardless of operating mode.
•T
 he Cool On symbol is shown on the display when the thermostat is cooling.

The thermostat supports two heating system types: 1) conventional, or 2) heat pump.

Conventional Systems
A conventional heating system includes: furnaces, air conditioners, hydronic heating systems with
baseboards, radiant floors, or fan coils and electric heating.
The thermostat supports up to two heating stages, two cooling stages, a fan and two accessory relays.

EQUIPMENT SETTING 1H/1C 1H/2C 2H/1C 2H/2C

First stage heating W1 W1 W1 W1

Second stage heating - - W2 W2

First stage cooling Y1 Y1 Y1 Y1

Second stage cooling - Y2 - Y2

Fan G
Accessory 1 Choice of: Humidifier, Dehumidifier, HRV/ERV
Accessory 2 Choice of: Humidifier, Dehumidifier

Heat Pump Systems

A heat pump system may include additional heat sources as backup. The thermostat supports up to
four heating stages, two cooling stages, a reversing valve, a fan and one accessory relay.

EQUIPMENT SETTING 1HP 1HP/1AUX 1HP/2AUX 2HP 2HP/1AUX 2HP/2AUX

First stage heating Y1 Y1 Y1 Y1 Y1 Y1
Second stage heating - W1 W1 Y2 Y2 Y2
Third stage heating - - W2 - W1 W1
Fourth stage heating - - - - - W2
First stage cooling Y1 Y1 Y1 Y1 Y1 Y1
Second stage cooling - - - Y2 Y2 Y2
Fan G
Accessory 1 Choice of: Humidifier, Dehumidifier, HRV/ERV ventilator
Accessory 2 Reversing valve O relay remains closed during cooling.
Reversing valve B relay remains closed during heating.

27
When radiant floor heating is installed, it is always the first stage of heating, followed by the heat
pump, and lastly any backup heating. This allows the floor to remain warm in the heating season.

EQUIPMENT SETTING 1HP 1HP/1AUX 1HP/2AUX 2HP 2HP/1AUX 2HP/2AUX

First stage heating Y1 W1 W1 Y1 W1 W1
Second stage heating - Y1 Y1 Y2 Y1 Y1
Third stage heating - - W2 - Y2 Y2
Fourth stage heating - - - - - W2
First stage cooling Y1 Y1 Y1 Y1 Y1 Y1
Second stage cooling - - - Y2 Y2 Y2
Fan G
Accessory 1 Choice of: Humidifier, Dehumidifier, HRV/ERV ventilator
Accessory 2 Reversing valve O or B.
O relay remains closed during heating operation.
B relay remains closed during cooling operation.

Heating Differentials
Each heating stage has an adjustable differential and time delay setting to determine when the stage
turns on. The heating stages Heat 4 to Heat 1 shut off are when they reach 1.5, 1.0, 0.5, and 0.0°F
(0.75, 0.5, 0.25, and 0.0°C) of the Heat To setting respectively.

Radiant Floor Heating

Radiant floor heating is operated differently than other heating types due to the large time delays to
heat and cool the slab. When Radiant Floor Heating is selected in the setup menu, the W1 relay oper-
ates using Pulse Width Modulation. This improves comfort for radiant systems with high mass floors.
• 100% on time at Heat To setting -1.5°F
• 50% on time at Heat To setting
• 0% on time at Heat To setting + 1.5°F

Room Sensor and Averaging

The room temperature can be measured using a combination of the built-in and auxiliary sensors.
• Built-in room sensor only
• Built-in room sensor with auxiliary room sensor(s) (temperature is averaged)
• Auxiliary room sensor only

Floor Sensor for Radiant Floor Heating

If a floor sensor is connected, floor minimum and maximum settings are available.
For a combination of air and floor temperature control, leave the internal air sensor on in the setup
menu. A floor minimum can be used to prevent a fast drop in temperature caused by receding solar
exposure. This operation is recommended for areas heated by afternoon sun through large windows.
When the sun sets, it can take a long time for the floors to get warm again. This may cause the room
to cool off too much in the early evening. A floor minimum setting can help with this condition by
maintaining a floor minimum temperature. Keep in mind the floor minimum temperature will override
the air temperature, and if set too high, may overheat the room.
A floor maximum is recommended for rooms with hardwood floors. Setting floor minimum and
maximum temperatures is a way of enhancing the comfort of the living space while protecting
floor coverings.
If there are more than one floor temperature sensors, the temperature is averaged.

28
Cooling Differentials
The first and second stage cooling have adjustable differentials and time delay setting to determine
when the stage turns on, and shut off when the room temperature reaches 0.5 and 0.0°F (0.25 and
0.0°C) above the Cool To setting respectively.

Heat Pump Balance Point

An air source heat pump’s Coefficient of Performance (COP) declines with falling outdoor air tempera-
ture. The Balance Point is the outdoor temperature at which it is more economical to shut off the heat
pump (relays Y1 and Y2) and operate the backup heating equipment (relays W1 and W2).

Dual Fuel
Dual fuel systems include a heat pump together with a backup heat source such as a furnace or a
hydronic fan coil. When Dual Fuel is set to on, the heat pump (relays Y1 and Y2) is shut off whenever
the backup heating equipment (relays W1 and W2) is operating.

Warm Weather Shut Down (WWSD)

The heating system can automatically shut off based upon the outdoor temperature and the WWSD
setting. This provides a convenient way to shut off the heating system.

Cold Weather Shut Down (CWSD)

The cooling system can automatically shut off based upon the outdoor temperature and CWSD
setting. This prevents unwanted cooling during the winter.

29
Relative Humidity Operation
Relative Humidity Sensor
The thermostat includes an internal relative humidity (RH) sensor and has the option to connect to an
external RH sensor. The installer has the option to disable the internal RH sensor when an external
RH sensor is installed. When both the internal and external RH sensors are enabled, the RH reading
is averaged.

Humidifier Operation
The thermostat controls the relative humidity (RH) by operating either the Accessory 1 or Accessory 2
relays. This is an installer configurable setting. When the RH is below the Humidify To setting by 3%,
the Accessory 1 or 2 relay is closed to operate a humidifier. The humidifier is shut off when the RH
reaches the Humidify To setting.
The thermostat can operate 3 types of humidifiers:
Stand Alone - The humidifier is not connected to the HVAC system.
- The thermostat Mode can be set to Heat, Cool, Auto or Off.
Steam - The steam humidifier is ducted to the HVAC system.
- The thermostat Mode can be set to Heat, Cool, Auto or Off.
- Requires the system fan to turn on when operating.
Evaporative - A drum style humidifier which requires the heating system to operate
to evaporate the water.
- This system requires the system fan to operate.
- The thermostat Mode must be set to Heat or Auto.

Humidifier Window Protection

During cold weather, condensation will form on windows when the relative humidity (RH) is too high.
The optional window protection feature automatically calculates the indoor dew point based upon
the outdoor temperature and the quality of the windows installed. The humidifier is then operated to
the highest possible RH that is below the Humidify To setting. This feature requires a wired outdoor
sensor to be installed.

Dehumidifier Operation
The thermostat controls the relative humidity (RH) by operating either the Accessory 1 or Accessory 2
relay. This is an installer configurable setting. When the RH is above the Dehumidify To setting by 3%,
the Accessory 1 or 2 relay is closed to operate the dehumidifier. The dehumidifier is shut off when the
RH reaches the Dehumidify To setting.
The thermostat can operate 2 types of dehumidifiers:
Stand Alone - The dehumidifier is not connected to the HVAC system.
- The thermostat Mode can be set to Heat, Cool, Auto or Off.
DX Coil - The HVAC cooling system is used for dehumidification.
- The Accessory 1 or Accessory 2 relay activates the DHUM operation on the air
handling unit to operate the system fan at low speed.
- The cooling compressor Y1 and Y2 relays are operated. The chilled DX coil
condenses moisture from the air.
- The cooling system can over cool the room temperature by 2°F (1°C) during
dehumidification.

30
HRV / ERV Ventilator Operation
Ventilation with fresh outdoor air is important for maintaining indoor air quality. The thermostat can
operate a heat recovery ventilator (HRV) or energy recovery ventilator (ERV) on a timer by closing the
Accessory 1 relay to operate the ventilator fan at low speed.

Heat Pump Loop Valve Operation

The thermostat supports water-to-air heat pump systems that absorb or reject heat to a hydronic
building loop. Whenever the heat pump compressor Y1 or Y2 relay is turned on, the Accessory 1 relay
closes to open a hydronic zone valve. This allows variable speed pumps on the hydronic loop to oper-
ate at lower speeds when the heat pump is off, thereby saving electrical energy.

31
Error Messages
When an error occurs an email notification will be sent to the registered mobile account owner.

Description
COMMUNICATION ERROR
Communication between the display module and the HVAC Interface Module is interrupted. This
error clears automatically once communication is re-established.
This error can occur if the power supply voltage to the HVAC Interface Module is low. Check the
voltage with a volt meter and that the transformer VA rating is enough to power all the equipment.

MEMORY ERROR
The thermostat memory settings are corrupted. To clear, load the factory defaults in the Toolbox
menu. The thermostat will not operate any heating or cooling equipment while this error message
is present.

INTERNAL ROOM SENSOR FAULT

Due to an open or short circuit, the thermostat is unable to read the internal room temperature
sensor. If sensor 1, 2 or 3 is set to room the thermostat continues to operate, otherwise operation
stops.
The error cannot be field repaired. Contact your tekmar sales representative for warranty or repair
procedures.

INTERNAL HUMIDITY SENSOR FAULT

Due to an open or short circuit, the thermostat is unable to read the internal humidity sensor. The
thermostat stops controlling the humidifier or dehumidifier unless an external humidity sensor is
installed on Sensor 3.
The error cannot be field repaired. Contact your tekmar sales representative for warranty or repair
procedures.

SENSOR 1 FAULT
Due to an open or short circuit, the thermostat is unable to read the sensor wired to S1 and Com.
The thermostat stops normal operation if sensor 1 is the only active room or floor sensor or if a floor
maximum temperature has been set.
Check the auxiliary sensor wire for short circuits according to the sensor installation manual. It may
be necessary to replace the auxiliary sensor. Once the error has been corrected, the error message
automatically clears.

SENSOR 2 FAULT
Due to an open or short circuit, the thermostat is unable to read the sensor wired to S2 and Com.
The thermostat stops normal operation if sensor 2 is the only active room or floor sensor or if a floor
maximum temperature has been set.
Check the auxiliary sensor wire for short circuits according to the sensor installation manual. It may
be necessary to replace the auxiliary sensor. Once the error has been corrected, the error message
automatically clears.

SENSOR 3 FAULT
Due to an open or short circuit, the thermostat is unable to read the sensor wired to S3 and Com.
The thermostat stops normal operation if sensor 3 is the only active room sensor or if a floor
maximum temperature has been set.
Check the auxiliary sensor wire for short circuits according to the sensor installation manual. It may
be necessary to replace the auxiliary sensor. Once the error has been corrected, the error message
automatically clears.

32
 Description
INTERNET UNAVAILABLE
The thermostat has a WiFi connection to the router but is unable to communicate to the Internet.
Steps to clear the error include: 1) power off and on the router, 2) power off and on the thermostat.

WATER LEAK DETECTOR WARNING

A water leak has been detected and the water line has been shut off. The warning will automatically clear
once the water leak detector has been reset.

ROOM HOT WARNING

The room temperature is above the Room Hot Warning setting in the Alerts menu. The warning will
automatically clear once the room temperature falls below the setting.

ROOM COLD WARNING

The room temperature is below the Room Cold Warning setting in the Alerts menu. The warning
will automatically clear once the room temperature rises above the setting.

LOW HUMIDITY WARNING

The relative humidity is below the Low Humidity Warning setting in the Alerts menu. The warning
will automatically clear once the relative humidity rises above the setting.

HIGH HUMIDITY WARNING

The relative humidity is above the High Humidity Warning setting in the Alerts menu. The warning
will automatically clear once the relative humidity falls below the setting.

AUXILIARY HEAT RUN TIME WARNING

The auxiliary heat has been operating continuously longer than the Aux Heat Run Time Warning
setting in the Alerts menu. The error clears when the auxiliary heat turns off. There may be problem
with your heat pump. Contact your heating professional for service.

CHANGE AIR FILTER WARNING

The fan run time has exceeded the Change Air Filter setting in the Alerts menu and requires
replacement. To clear the warning, press the Air Filter Replaced button.

CHANGE UV LAMP WARNING

The UV lamp run time has exceeded the UV Lamp setting in the Alerts menu and requires
replacement. To clear the warning, press the UV Lamp Replaced button.

ZIP/POSTAL CODE ERROR

The thermostat was unable to locate the ZIP or Postal Code entered in the WiFi menu. Please try
again with a ZIP or Postal Code of a nearby area.

33
Notes
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34
Technical Data
Invita® WiFi Thermostat 564
Literature Submittal, Installation Operation Manual, User Manual, Job Record
Packaged weight 1.3 lb. (600 g)
Display: 41/2" H x 23/4" W x 9⁄16" D (114 x 70 x 14 mm)
Dimensions
HVAC Interface Module: 7 7⁄16" H x 4 7⁄16" W x 11/4" D (188 x 112 x 31 mm)
Display 3.5" color touchscreen
Display: White or Black PVC plastic, NEMA type 1
Enclosure
HVAC Interface Module: Blue PVC plastic, NEMA type 1
Approvals Meets Class B: ICES & FCC Part 15
Display: Indoor use only, -4 to 122°F (-20 to 50°C), RH ≤90% non-condensing
Ambient conditions HVAC Interface Module: -40 to 122°F (-40 to 50°C), RH ≤90% non-condensing,
outdoor use requires mounting in a NEMA 3 enclosure
Environmental Do not use in presence of ammonia (animal barns).
Power supply 21-30 V (ac), 6 VA, Class 2
Relays 30 V (ac) 2 A, Class 2 Circuits
Humidity sensor 0 to 90% ±4% RH
RH Output 3.3 V (dc) humidity sensor power, 3.0 mA maximum
Temperature sensor NTC thermistor, 10 kΩ @ 77°F (25°C ±0.2°C) ß=3892
Optional sensors tekmar type # 070, 072, 073, 076, 077, 079, 084, 086, 087
Communications WiFi 802.11n, 2.4 GHz, WPA2 encryption
Mobile app Apple iOS 11 or higher, Android 5 or higher
Languages English/Français/Español
Warranty 3 Year Limited Warranty

35
Limited Warranty and Product Return Procedure
Limited Warranty The liability of tekmar under this warranty is limited. The Purchaser, by taking receipt of any
tekmar product (“Product”), acknowledges the terms of the Limited Warranty in effect at the time of such Product
sale and acknowledges that it has read and understands same.

The tekmar Limited Warranty to the Purchaser on the Products sold hereunder is a manufacturer’s pass-through
warranty which the Purchaser is authorized to pass through to its customers. Under the Limited Warranty, each
tekmar Product is warranted against defects in workmanship and materials if the Product is installed and used
in compliance with tekmar’s instructions, ordinary wear and tear excepted. The pass-through warranty period is
for a period of twenty-four (24) months from the production date if the Product is not installed during that period,
or twelve (12) months from the documented date of installation if installed within twenty-four (24) months from
the production date.

The liability of tekmar under the Limited Warranty shall be limited to, at tekmar’s sole discretion: the cost of parts
and labor provided by tekmar to repair defects in materials and / or workmanship of the defective product; or to the
exchange of the defective product for a warranty replacement product; or to the granting of credit limited to the
original cost of the defective product, and such repair, exchange or credit shall be the sole remedy available from
tekmar, and, without limiting the foregoing in any way, tekmar is not responsible, in contract, tort or strict product
liability, for any other losses, costs, expenses, inconveniences, or damages, whether direct, indirect, special, sec-
ondary, incidental or consequential, arising from ownership or use of the product, or from defects in workmanship
or materials, including any liability for fundamental breach of contract.

The pass-through Limited Warranty applies only to those defective Products returned to tekmar during the warranty
period. This Limited Warranty does not cover the cost of the parts or labor to remove or transport the defective
Product, or to reinstall the repaired or replacement Product, all such costs and expenses being subject to Purchaser’s
agreement and warranty with its customers.

Any representations or warranties about the Products made by Purchaser to its customers which are different from
or in excess of the tekmar Limited Warranty are the Purchaser’s sole responsibility and obligation. Purchaser shall
indemnify and hold tekmar harmless from and against any and all claims, liabilities and damages of any kind or
nature which arise out of or are related to any such representations or warranties by Purchaser to its customers.

The pass-through Limited Warranty does not apply if the returned Product has been damaged by negligence
by persons other than tekmar, accident, fire, Act of God, abuse or misuse; or has been damaged by modifica-
tions, alterations or attachments made subsequent to purchase which have not been authorized by tekmar; or
if the Product was not installed in compliance with tekmar’s instructions and / or the local codes and ordi-
nances; or if due to defective installation of the Product; or if the Product was not used in compliance with
tekmar’s instructions.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHICH THE GOVERNING LAW
ALLOWS PARTIES TO CONTRACTUALLY EXCLUDE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, DURABILITY OR DESCRIPTION OF THE PROD-
UCT, ITS NON-INFRINGEMENT OF ANY RELEVANT PATENTS OR TRADEMARKS, AND ITS COMPLIANCE WITH OR
NON-VIOLATION OF ANY APPLICABLE ENVIRONMENTAL, HEALTH OR SAFETY LEGISLATION; THE TERM OF ANY
OTHER WARRANTY NOT HEREBY CONTRACTUALLY EXCLUDED IS LIMITED SUCH THAT IT SHALL NOT EXTEND
BEYOND TWENTY-FOUR (24) MONTHS FROM THE PRODUCTION DATE, TO THE EXTENT THAT SUCH LIMITATION IS
ALLOWED BY THE GOVERNING LAW.

Product Warranty Return Procedure All Products that are believed to have defects in workmanship or materials
must be returned, together with a written description of the defect, to the tekmar Representative assigned to the
territory in which such Product is located. If tekmar receives an inquiry from someone other than a tekmar Repre-
sentative, including an inquiry from Purchaser (if not a tekmar Representative) or Purchaser’s customers, regarding
a potential warranty claim, tekmar’s sole obligation shall be to provide the address and other contact information
regarding the appropriate Representative.

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tekmarControls.com | tekmar.customerservice@wattswater.com | 1-800-438-3903

All specifications are subject to change without notice

Tel: 1-800-438-3903 • Fax: (250) 984-0815

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