C3 Manual
C3 Manual
C3 Manual
User’s Guide
Version 1.9
C3 cameras are not authorized for and should not be used within Life
Support Systems without the specific written consent of the Moravian
Instruments. Product warranty is limited to repair or replacement of
defective components and does not cover injury or property or other
consequential damages.
Moravian Instruments
Masarykova 1148
763 02 Zlín
Czech Republic
Drivers for 32-bit and 64-bit Linux systems are provided, but the
SIPS camera control and image processing software, supplied
with the camera, requires Windows operating system.
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C3 cameras are designed to be attached to host PC through very fast
USB 3.0 port. While C3 cameras remain compatible with older (and slower)
USB 2.0 interface, image download time is significantly longer.
Please note that the USB standard allows usage of cable no longer
than approx. 5 meters and USB 3.0 cables are even shorter to achieve
very fast transfer speeds. On the other side, the TCP/IP communication
protocol used to connect the camera over the Ethernet adapter is
routable, so the distance between camera setup and the host PC is
virtually unlimited.
Also note the camera must be connected to some optical system (e.g. the
telescope) to capture images. The camera is designed for long exposures,
necessary to acquire the light from faint objects. If you plan to use the
camera with the telescope, make sure the whole telescope/mount setup is
capable to track the target object smoothly during long exposures.
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C3 Camera Overview
C3 camera head is designed to be easily used with a set of accessories to
fulfil various observing needs. Camera head itself is manufactured in
several variants.
Standard cooling
Enhanced cooling (11 mm thicker due to increased heat sink)
C3 camera model with Internal filter wheel accepts two sizes of filters:
Filter wheel with 5 positions for unmounted D50 mm (or 2”) filters
or filters in 2” threaded cells.
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Filter wheel with 7 positions for unmounted D36 mm filters.
There are three sizes of the External filter wheels, capable to accept
various sizes of filters, available for the C3 cameras:
Both Internal and External filter wheels with D36 mm filters can be
used with C3 camera equipped with APS size sensors. Cameras with
“Full-frame” sensors (24×36mm) cannot use such small filters.
Please note the camera head is designed to either accept Internal filter
wheel or to be able to connect to the External filter wheel, but not
both. If the Internal filter wheel variant is used, External filter wheel
cannot be attached.
And third, there are two sizes of adjustable adapters, which can be used
with C3 cameras:
Small “S” adapters, compatible with C2 cameras, are used for e.g.
M48×0.75 and M42×0.75 threaded adapters, Nikon bayonet
adapter, 2” barrel adapter etc.
Large “L” adapters, compatible with C4 cameras, intended for
large diameter attachments between camera and telescope, e.g.
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M68×1 threaded adapter or C3-OAG, which is also equipped with
M68×1 thread.
Note the “S” and “M” filter wheels are of very similar dimensions and
hold the same number of the same filters. They differ in the adjustable
adapter size only.
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C3 Camera System
C3 camera with “S” size adapter
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C3 camera with “L” size adapter
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Components of C3 Camera system include:
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CMOS Sensor and Camera Electronics
C3 cameras are equipped with Sony IMX rolling shutter back-illuminated
CMOS detectors with 3.76 × 3.76 μm square pixels. Despite the relatively
small pixel size, the full-well capacity over 50 ke- rivals the full-well
capacity of competing CMOS sensors with much greater pixels and even
exceeds the full-well capacity od CCD sensors with comparable pixel size.
The used Sony sensors are equipped with 16-bit ADCs (Analog to Digital
Converters). 16-bit digitization ensures enough resolution to completely
cover the sensor exceptional dynamic range.
While the used sensors offer also lower dynamic resolution (12 and
14 bit), C3 cameras do no utilize these modes. Astronomical images
always use 2 bytes for a pixel, so lowering the dynamic resolution to 14
or 12 bits brings no advantage beside the slightly faster download. But
cooled astronomical cameras are intended for very long exposures and
a fraction of second saved on image download is negligible compared
to huge benefits of 16-bit digitization.
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Color C3 camera models with industrial-grade sensors:
Camera Electronics
CMOS camera electronics primary role, beside the sensor initialization and
some auxiliary functions, is to transfer data from the CMOS detector to the
host PC for storage and processing. So, as opposite to CCD cameras, CMOS
camera design cannot influence number of important camera features, like
the dynamic range (bit-depth of the digitized pixels).
Sensor linearity
The sensors used in C3 cameras show very good linearity in response to
light. This means the camera can be used for advanced research projects,
like the photometry of variable stars and transiting exoplanets etc.
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Figure 4: Response of IMX455 sensor in 16-bit mode
Download speed
C3 cameras are equipped with on-board RAM, capable to hold several full-
resolution frames. Downloading of the image to the host computer thus
does not influence image digitization process, as the download only
transfers already digitized images from camera memory.
Time needed to digitize and download single full frame depends on USB
connection type.
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Camera model C3-26000 C3-61000
1024×1024 sub-frame, USB 3.0 (5 Gbps) 0.03 s 0.05 s
1024×1024 sub-frame, USB 2.0 (480 Mbps) 0.06 s 0.06 s
Download times stated above are valid for cameras with firmware
version 3.3 and newer. Older firmware download times were
approximately 30% longer.
When the camera is connected to the Ethernet Adapter using USB 3 and
1 Gbps Ethernet is directly connected to the host PC, download time of the
C3-61000 full frame is approx. 2.5 s.
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Camera gain
Sensors used in C3 cameras offer programmable gain from 0 to 36 dB,
which translates to the output signal multiplication from 1× to 63×.
Note the C3 camera firmware supports only analog gain, which means
real amplification of the signal prior to its digitization. The used
sensors support also digital gain control, which is only numerical
operation, bringing no real benefit for astronomical camera. Any such
operation can be performed later during image processing if desired.
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Sensor gain 0.0 dB 9.7 dB 9.7 dB 36 dB
1× 3× 3× 63×
Full well capacity 52800 e- 17100 e- 16900 e- 11600 e-
Conversion factor 0.80 e-/ADU 0.26 e-/ADU 0.26 e-/ADU 0.18 e-/ADU
Read noise 3.51 e- RMS 3.15 e- RMS 1.46 e- RMS 1.39 e- RMS
Sensor dynamic range, defined as full well capacity divided by read noise, is
greatest when using gain 0, despite somewhat higher read noise:
Also, it is worth noting that in reality the noise floor is not always defined
by read noise. Unless the camera is used with very narrow narrow-band
filter (with FWHM only a few nm) and under very dark sky, the dominant
source of noise is the sky glow. When the noise generated by sky glow
exceeds approximately 4 e- RMS, extremely low read noise associated with
gain set to 2750 or more is not utilized and dynamic range is unnecessarily
limited by the lowered full well capacity.
So, which gain settings is the best? This depends on the particular task.
Please note the values stated above are not published by sensor
manufacturer, but determined from acquired images using the SIPS
software package. Results may slightly vary depending on the test run,
on the particular sensor and other factors (e.g., sensor temperature,
sensor illumination conditions etc.), but also on the software used to
determine these values, as the method is based on statistical analysis
of sensor response to light.
Binning
The camera driver and user’s applications offer wide variety of binning
modes up to 4×4 pixels as well as all combinations of asymmetrical binning
modes 1×2, 1×3, 1×4, 2×4 etc. To allow such flexibility, binning is
performed only in the camera driver (software binning) and does not rely
on the limited capabilities of the hardware binning.
The negative side of software binning is the same download time like in
the case of full-resolution 1×1 mode. For typical astronomy usage, the
small fraction of second download time is irrelevant, but for applications
sensitive to download time, the hardware 2×2 binning can be useful.
Hardware binning
C3 camera implements 2×2 binning mode in hardware in addition to the
normal 1×1 binning.
[driver]
HWBinning = true
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When the HWBinning parameter is set to true, the in-camera hardware
binning is used and software binning is no longer available. This mode
brings faster download time, but also introduces several restrictions:
Despite the number of pixels in the 2×2 binned image is ¼ of the full
resolution image, the download time is not four-times lower.
For CMOS sensors with full 16-bit dynamic resolution, the negative side of
binning is limiting of the sensor dynamic range, as for instance only ¼ of
maximum charge in each of the 2×2 binned pixels leads to saturation of
resulting pixel. CCDs eliminated this effect to some extend by increasing of
the charge capacity of the output node and also by decreasing of the
conversion factor in binned modes. But such possibilities are not available
in CMOS detectors.
CMOS sensors with less than 16-bit precision often just add binned
pixels to fulfil the available resolution of 16-bit pixels. For instance,
camera with 12-bit dynamic range can sum up to 4×4 pixels and still
the resulting binned pixels will not overflow the 16-bit range.
In theory, the resulting S/N ratio of binned pixel remains the same
regardless if we add or average them. Let’s take for example 2×2 binning:
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If we average 4 pixels, signal remains the same but the noise is
(√ ) ×(√ )
lowered to ½ as noise is averaged . Resulting S/N also
increases 2-times, but only until the noise decreases to lowest
possible 1-bit of dynamic range.
If we take into account that the image background noise is only rarely
defined by the read noise of the sensor, as the noise caused by background
sky glow is typically much higher, for 16-bit camera averaging pixels is
definitely the better way to bin pixels compared to just adding them. This
is why both software and hardware binning modes in the C3 cameras are
by default implemented as averaging of pixels, not summing.
[driver]
BinningSum = true
Let’s note there is one more possibility to bin pixels – in the application
software. This time binning is not performed in camera hardware nor in
the camera driver. Full resolution 1×1 image is downloaded from the
camera and software itself then performs binning. The SIPS software adds
pixels instead of averaging them, but at the same time SIPS converts
images from 16-bit to 32-bit dynamic range. This means S/N of the binned
images always increases, pixels never saturate and read noise newer
approaches lower limit. The negative side of this option is two-time bigger
images.
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Binning in photometry
Saturated pixels within bright stars are no issue for aesthetic astro-
photography, but photometry measurement is invalid if any pixel within
the measured object reaches maximum value, because it is not possible to
determine the amount of lost flux. Software performing photometry (e.g.
the SIPS Photometry tool) should detect saturation value and invalidate
entire photometric point not to introduce errors.
But binning efficiently obliterates the fact that any of the binned pixels
saturated (with the exception of all binned pixels reached saturation
value). So, using of binning modes for research applications (photometry
and astrometry) can lead to errors caused by lost flux in saturated pixels,
which cannot be detected by the processing software due to binning.
This is why the behavior of both software and hardware binning modes is
user-configurable through the BinningSaturate parameter in the ‘cXusb.ini’
configuration file:
[driver]
BinningSaturate = true
The earlier camera drivers, performing software binning, also used pixel
averaging for binning, but handled the saturated pixels like the
BinningSaturate parameter is true.
If the camera is used through the Moravian Camera Ethernet Adapter, it’s
firmware must be updated to version 53 or newer.
Exposure control
The shortest theoretical exposure time of the C3 cameras depends on the
used sensor type:
Note the individual lines are not exposed at the same time, regardless
of how short the exposure is, because of the rolling-shutter nature of
the used sensors. The difference between the first and last line
exposure start time is 0.15 s for the C3-26000 and 0.25 s for the C3-
61000.
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Mechanical shutter
C3 cameras are equipped with mechanical shutter, which is very important
feature allowing unattended observations (fully robotic or just remote
setups). Without mechanical shutter, it is not possible to automatically
acquire dark frames, necessary for proper image calibration etc.
Figure 5: SIPS offers GUI to determine the state the GPS receiver
Always use the latest camera drivers (ASCOM or Camera SDK DLLs in
Windows, INDI or libraries in Linux) available on the web. Also, always
update the firmware in the Moravian Camera Ethernet Adapter if the
camera is connected over Ethernet.
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Cooling and power supply
Regulated thermoelectric cooling is capable to cool down the CMOS sensor
from 40 to 45 °C below ambient temperature, depending on the camera
type. The Peltier hot side is cooled by fans. The sensor temperature is
regulated with ±0.1 °C precision. High temperature drop and precision
regulation ensure very low dark current for long exposures and allow
proper image calibration.
Figure 6: Standard cooling camera (left) and Enhanced cooling model (right) with
thicker back shell containing greater heat sink
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Sensor cooling Thermoelectric (Peltier modules)
Standard cooling ΔT 40 °C below ambient maximum
35 °C below ambient typical
Enhanced cooling ΔT 45 °C below ambient maximum
40 °C below ambient typical
Regulation precision ±0.1 °C
Hot side cooling Forced air cooling (two fans)
Optional liquid coolant heat exchanger
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Figure 8: Enhanced cooling C3-16000EC camera reaching -45°C sensor temperature
below ambient temperature
Overheating protection
The C3 cameras are equipped with an overheating protection in their
firmware. This protection is designed to prevent the Peltier hot side to
reach temperatures above ~50°C – sensor cooling is turned off to stop heat
generation by the hot side of the Peltier TEC modules.
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Please note the overheating protection uses immediate temperature
measurement, while the value of camera temperature, presented to
the user, shows temperature averaged over a longer period. So,
overheating protection may be engaged even before the displayed
camera temperature reaches 50°C.
Power supply
The 12 V DC power supply enables camera operation from arbitrary power
source including batteries, wall adapters etc. Universal 100-240 V AC/50-
60 Hz, 60 W “brick” adapter is supplied with the camera. Although the
camera power consumption does not exceed 50 W, the 60 W power supply
ensures noise-free operation.
Warning:
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Camera head supply 12 V DC
Camera head power consumption <8 W without cooling
47 W maximum cooling
Power connector 5.5/2.5 mm, center +
Adapter input voltage 100-240 V AC/50-60 Hz
Adapter output voltage 12 V DC/5 A
Adapter maximum power 60 W
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Figure 9:Figure 8: 12 V DC/5 A power supply adapter for the C3 camera
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Mechanical Specifications
Compact and robust camera head measures only 154×154×65 mm (approx.
6×6×2.6 inches) for the model with standard cooling. Enhanced cooling
increases camera depth by 11 mm.
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Camera front view
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Figure 12: C3 camera head bottom view dimensions
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Camera with Internal Filter Wheel
Figure 14: C3 camera head with Internal Filter Wheel side view dimensions
Figure 15: C3 camera head with Internal filter wheel bottom view dimensions
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Figure 16: C3 camera head with Enhanced Cooling and Internal Filter Wheel side
view dimensions
Figure 17: C3 camera head with External filter wheel front view dimensions
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Figure 18: C3 camera head with External filter wheel side view dimensions
Figure 19: C3 camera head with External filter wheel bottom view dimensions
The “L” sized External Filter Wheel diameter is greater (see External Filter
Wheel User's Guide), but the back focal distance of all external filter
wheels is identical.
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Figure 20: C3 camera head with Enhanced cooling and External filter wheel side
view dimensions
There are two groups of the telescope and lens adapters, differing in back
focal distance definition:
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Adapters without back focal distance defined
Most commonly used adapters without strictly prescribed back focal
distance are M48 × 0.75 thread for C3 cameras with the “S” adapter base
or the “S” sized External Filter Wheel and M68 × 1 thread for C3 cameras
with the “L” adapter base or the “M” and “L” sized External Filter Wheel.
Let us note the M48 × 0.75 threaded adapter is sometimes used with
55 mm BFD, e.g. when used with optical correctors. This is why two
models of this adapters are available — “short” variant with as low
BFD as possible and “long” variant, which preserves the 55 mm BFD.
Figure 21: C3 camera with “S” adapter base back focal distances with short
M48 × 0.75 adapter
Figure 22: C3 camera with Internal Filter Wheel and “S” adapter base back focal
distances with short M48 × 0.75 adapter
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Figure 23: C3 camera with “S” External Filter Wheel back focal distances with short
M48 × 0.75 adapter
Figure 24: C3 camera with “L” adapter base back focal distances with M68 × 1
adapter
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Figure 25: C3 camera with Internal Filter Wheel and “L” adapter base back focal
distances with M68 × 1 adapter
Figure 26: C3 camera with “M” External Filter Wheel back focal distances with
M68 × 1 adapter
However, adapters not mounted on the External Filter Wheel tiltable base
must be mounted on standalone tiltable adapter base attached to the
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camera head. Such adapter base is designed to provide exactly the same
33.5 mm BFD when mounted on camera with Internal Filter Wheel.
Figure 27: C3 camera without filter wheel, the Canon EOS adapter is on the thick
adapter base to preserve defined BFD (the thick adapter base adds the same BFD
like the External filter wheel)
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Figure 28: C3 camera with Internal filter wheel, the Canon EOS adapter is on the
thin adapter base to preserve defined BFD
Figure 29: C3 camera with External filter wheel, the Canon EOS adapter is attached
to adapter base on the External filter wheel
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Please note when the OAG has to be used with a camera without filter
wheel, it is necessary to use a thick adapter base of the same thickness like
the External filter wheel to keep the distance from OAG to sensor constant.
Otherwise, the guiding camera cannot reach focus.
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Optional accessories
Various accessories are offered with C3 cameras to enhance functionality
and help camera integration into imaging setups.
Telescope adapters
Various telescope and lens adapters for the C3 cameras are offered. Users
can choose any adapter according to their needs and other adapters can
be ordered separately.
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Figure 30: Comparison of the "S" size external filter wheel with "S" adapter
(left) and "M" size external filter wheel with "L" adapter (right)
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Off-Axis Guider Adapter (OAG)
C3 camera can be optionally equipped with Off-Axis Guider Adapter. This
adapter contains flat mirror, tilted by 45° to the optical axis. This mirror
reflects part of the incoming light into guider camera port. The mirror is
located far enough from the optical axis not to block light coming to the
main camera sensor, so the optics must be capable to create large enough
field of view to illuminate the tilted mirror.
C3-OAG is manufactured with M68×1 thread with the back focal distance
61.5 mm.
If the OAG is used on camera without filter wheel, thicker adapter base
must be used to keep the Back focal distance and to allow the guiding
camera to reach focus.
While C2-OAG (with M48×0.75 or M42×0.75 inner thread) for “S” size
adapter base can be technically mounted to “S” size external filter
wheel, the mirror is so close to optical axis, that it partially shields
sensors used in C3 cameras and C2-OAG is not recommended for C3-
61000 camera.
Figure 31: Position of the OAG reflection mirror relative to optical axis
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OAG guider port is compatible with C1 cameras with CS-mount adapter. It
is necessary to replace the CS/1.25” adapter with short, 10 mm variant in
the case of C1 cameras. Because C1 cameras follow CS-mount standard,
(BFD 12.5 mm), any camera following this standard with 10 mm long 1.25”
adapter should work properly with the C3-OAG.
Figure 32: OAG on C3 camera with Internal filter wheel, attached to thin adapter
base
The used GPS receiver is compatible with GPS, GLONASS, Galileo and
BeiDou satellites.
The GPS receiver can be attached to the back side of the camera head. If
the GPS module is removed, the GPS port is covered with a flat black cover.
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Figure 33: The C3 camera with GPS receiver module with external antenna
Please note the camera must be equipped with a different back shell
as well as internal electronic circuits to be compatible with GPS
modules. So, it is necessary to choose GPS-ready variant upon camera
ordering. Adding a GPS later requires the camera to be sent to
manufacturer.
GPS module is handled through camera command set. Its main purpose is
to provide very precise timing of the exposure times with μs precision (the
GPS module provides time pulses with 30 ns tolerance). Geographic
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location data are also available to the control software through specific
commands.
These threaded holes can be used to attach 1.75 inch “dovetail bar” (Vixen
standard). It is then possible to attach the camera head, e.g. equipped with
photographic lens, directly to various telescope mounts supporting this
standard.
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Camera head color variants
Camera head is available in several color variants of the center plate. Visit
manufacturer's web pages for current offering.
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Figure 36: The Moravian Camera Ethernet Adapter with two connected cameras
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Adjusting of the telescope adapter
All telescope/lens adapters of the C3 series of cameras can be slightly
tilted. This feature is introduced to compensate for possible misalignments
in perpendicularity of the telescope optical axis and sensor plane.
The camera telescope adapters are attached using three “pulling” screws.
As the adapter tilt is adjustable, another three “pushing” screws are
intended to fix the adapter after some pulling screw is released to adjust
the tilt.
Warning:
Both pulling and pushing screws, used on the C3 camera adapter, are
fine-pitch M4×0.5 thread screws, not standard M4 thread ones. Always
use only screws supplied with the adapter, using of normal M4 screws
damages the adapter.
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Because the necessity to adjust two screws (one pushing, one pulling) at
once is inconvenient, the adapter tilting mechanism is also equipped with
ring-shaped spring, which pushes the adapter out of the camera body. This
means the pushing screws can be released and still slight releasing of the
pulling screw means the distance between the adapter and the camera
body increases. The spring is designed to be strong enough to push the
camera head from the adapter (fixed on the telescope) regardless of the
camera orientation.
When all three pulling screws are fully tightened, releasing of just one
or two of these screws does not allow adapter to move, or at last only
very slightly thanks to deformation of the adapter body. If the adapter
has to be adjusted, it is necessary to slightly release all three pulling
screws, which makes room for tilt adjustment.
Only after the proper tilt is reached, the pushing screws should be slightly
tightened to fix the adapter in the desired angle relative to camera head.
This ensures long-time stability of the adjusted adapter.
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Adjustable telescope/lens adapters are attached slightly differently
depending if the adapter is attached directly to the camera head (e.g.
when camera is equipped with internal filter wheel) or to the External filter
wheel case.
Figure 39: Off Axis Guider adapter on the adapter base, attached to the C3 camera
without External filter wheel (left) and directly on the External filter wheel (right)
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Camera Maintenance
The C3 camera is a precision optical and mechanical instrument, so it
should be handled with care. Camera should be protected from moisture
and dust. Always cover the telescope adapter when the camera is removed
from the telescope or put the whole camera into protective plastic bag.
Desiccant exchange
The C3 camera cooling is designed to be resistant to humidity inside the
sensor chamber. When the temperature decreases, the copper cold finger
crosses freezing point earlier than the sensor chip itself, so the water vapor
inside the sensor chamber freezes on the cold finger surface first. Although
this mechanism works very reliably in majority of cases, it has some
limitations, especially when the humidity level inside the sensor chamber is
high or the chip is cooled to very low temperatures.
Warning:
High level of moisture inside the sensor cold chamber can cause
camera malfunction or even damage to the sensor. Even if the frost
does not create on the detector when the sensor is cooled below
freezing point, the moisture can be still present. It is necessary to keep
the sensor chamber interior dry by the regular exchange of the silica-
gel desiccant. The frequency of necessary silica-gel exchanges depends
on the camera usage. If the camera is used regularly, it is necessary to
dry the sensor chamber every few months.
It is possible to dry the wet silica-gel by baking it in the oven (not the
microwave one!) to dry it again. Dry the silica-gel for at last one or two
hours at temperature between 120 and 140 °C.
Figure 40: Silica-gel container is accessible from the camera back side
Silica-gel is held inside the container with a perforated cap. This cap is also
screwed into the container body, so it is easy to exchange the silica-gel
inside the container after it is worn out or damaged e.g. by too high
temperature etc.
The container itself does not contain any sealing (the sealing remains
attached to the sensor cold chamber inside the camera head), it consists of
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aluminum parts only. So, it is possible to heat the whole container to
desired temperature without risking of the temperature-induced sealing
damage.
Note:
New containers have a thin O-ring close to the threaded edge of the
container. This O-ring plays no role in sealing the sensor cold chamber
itself. It is intended only to hold possible dust particles from entering
the front half of the camera head with the sensor chamber optical
window and shutter. While the O-ring material should sustain the high
temperature during silica-gel baking, it is possible to remove it and put
it back again prior to threading the contained back to the camera.
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The sealing cap as well as the tool-less container are not supplied with
the camera, they are supplied only as optional accessory.
Figure 42: Optional cap, standard and tool-less container variants for both standard
cooling and enhanced cooling (prolonged) cameras
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Opening the camera head
To open the head, unscrew the eight bolts holding camera head together.
Figure 43: Filters can be exchanged after removing of the camera front cover
After removing the screws carefully turn the camera head by the telescope
adapter upward. Gently pull the front part of the case. Notice there are
two cables, connecting the filter wheel motor and the filter position optical
bar, plugged into the electronics board. It is not necessary to unplug these
cables to change filters, but if you unplug them, take care to connect them
again in the proper orientation!
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Changing the Telescope Adapter
All adapters of the cameras are attached using three “pulling” screws. As
the adapter tilt is adjustable, another three “pushing” screws are intended
to fix the adapter in place.
Warning:
Both pulling and pushing screws, used on the C3 camera adapter, are
fine-pitch M4×0.5 thread screws, not standard M4 thread ones. Always
use only screws supplied with the adapter, using of normal M4 screws
damages the adapter.
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Power Supply Fuse
The power supply inside the camera is protected against connecting of
inverted-polarity power plug or against connecting of too-high DC voltage
(above 15 V) by electronic sensors. So, camera just remains unpowered
when wrong polarity or wrong voltage plug is connected.
Still, there is a fuse inside the camera head, adding one more layer of
protection. If such event happens and the cooling fans on the back side of
the camera do not work when the camera is connected to proper power
supply (12 V DC, center + plug), return the camera to the service center for
repair.
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