Las Q1W1 Housekeeping9

TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 9
Name:_______________________ Grade Level:______________

Section:______________________ Date:____________________
LEARNING ACTIVITY SHEET

Handle Housekeeping Requests
The word housekeeping refers to the upkeep and maintenance of cleanliness and
order in a house or a lodging establishment such as inn, hotel, apartelle, condominium, resort,
dormitory or a hospital. Housekeeping involves a lot of manual labor and labor management.
Housekeeping staff should possess intrapersonal skills (which are set of abilities and talents
that exists between one’s self) and interpersonal skills (which are the set of abilities and talent
that are used when communicating and interacting with other people).
Hotel rules or house rules are management policy or agreements between the guest and
the hotel. Usually these policies are mentioned on the guest registration card which is signed by
the guest at the time of check-in. In addition to this, a copy of rules and regulation is also kept in
all guest rooms for guest to read and understand the management policies. This can also include
the local government policies which have to be followed by the guest.
LEARNING COMPETENCY:
Explain different skills of good housekeeper needs such as in and intrapersonal skills
TLE_HEHK9- 12HS-Ia-e-1
Discuss implementing hotel codes, rules and regulations TLE_HEHK9- 12HS-Ia-e-1
Activity 1. Determining Skills

Directions. Read each sentence and determine if it is an example of interpersonal or
intrapersonal skill. Write INTRA for intrapersonal skills and INTER before the number.
______1. Verbal communication ______6. Self esteem

______2. Non-Verbal communication ______7. Managing emotions
______3. Listening skills ______8. Self confidence
______4. Negotiation ______9. Self motivation
______5. Decision Making ______10. Work independently
Activity 2. True or False

Directions: Read each statement carefully about hotel rules and regulations. Write TRUE if it is
correct and FALSE if it is incorrect. Write your answer on the space provided.
________1. Presenting any identification card (ID) upon check-in is a requirement that guest
must present personal documents for hotel records.
________2. Personal cheques are accepted for bill transactions.
________3. Yelling or shouting within the hotel premises are allowed.
________4. The guest will be responsible for any losses or damage to the hotel property caused
by themselves.
________5. Using photographs and video's taken in hotel for commercial, vlogs or public
purposes is legal.
________6. The management will not be responsible for any loss or damage to the guest's
belongings for any cause including steal or theft.
________7. Upon the expiration of the rental period, a guest has no right to use the room.
_________8. Engaging in illegal or disturbing other guests is prohibited.
_________9. Housekeepers are particularly requested to lock the door of the guests’ rooms when
going out in the hotel.
_________10. Inform the reception if you wish to retain your room beyond your check-out time.
Activity 3. Intra or Inter

Directions: Write additional examples of intrapersonal and interpersonal skills. Use the
appropriate column below for your answer. The first row serves as an example.
INTRAPERSONAL SKILLS INTERPERSONAL SKILLS

Highly-Organizational Coordination
Activity 4: My Own Traits

Directions. As a good housekeeper, list down at least 5 ideal traits and why you should practice
them in terms of housekeeping.
Traits Description
1.
2.
3.
4.
5.
Scoring Rubric:
5 pts. – Excellent description, ideas are clearly explained.

3 pts. – Use of limited explanation.
1 pt. – Used only phrases for the description.
Reflection
Direction: Answer the following questions. Write your answer on the space provided.
1. What have you learned from the lesson?

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
2. Do you think that you can be a good housekeeper? Why or why not?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Reference:
Answer Key
Activity 1.
1. INTER 6. INTRA
2. INTER 7. INTRA
3. INTER 8. INTRA
4. INTER 9. INTRA
5. INTER 10. INTER
Activity 2.
1. TRUE 6. TRUE
2. FALSE 7. TRUE
3. FALSE 8. TRUE
4. TRUE 9. FALSE
5. FALSE 10. TRUE
Prepared by:
DARLENE JOIE P. MACARAEG

TEACHER I

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TECHNOLOGY AND LIVELIHOOD EDUCATION

Name:_________ Grade Level:

LEARNING ACTIVITY SHEET

Activity 1. Determining Skills

1. Verbal communication 6. Self esteem

Activity 2. True or False

Activity 3. Intra or Inter

INTRAPERSONAL SKILLS INTERPERSONAL SKILLS

Activity 4: My Own Traits

5 pts. – Excellent description, ideas are clearly explained.

1. What have you learned from the lesson?

DARLENE JOIE P. MACARAEG

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