Nyingo CV

Mobile: +255659878464
SAMWEL NYINGO E-mail: sennyrichard@gmail.com

LinkedIn: linkedin.com/in/samwel-nyingo-
682179174
SAMWEL NYINGO
P.O BOX 70913
EDUCATION BACKGROUND:
2016 - 2018: Diploma in Human Resource Management
Institute of Social Work, Dar es Salaam
2014-2015: Advanced Certificate in Human Resource Management
Institute of Social Work, Dar es Salaam
2009 -2012: Certificate of Secondary School Education
Iyunga Technical Secondary School, mbeya
2002 – 2008: Certificate of Primary Education.
MajiMaji Primary School, songea
WORK EXPERIENCE
OCTOBER 19 TO PRESENT; SOKOWATCH
Position; Customer Growth Representative
Duties and responsibilities
 Manage dukas by supporting them throughout the sales process from order placement to
delivery.
 Establish, develop and maintain positive customer relationships to ensure customer
retention.
 Increase client adoption and the Average Revenue per User.
 Upsell Sokowatch digital and financial services and push digital payments.
 Use data to analyze the market and inform on product priorities and pricing.
 Supply the management team with reports and data on customer needs, problems,
interests, competitive activities and potential for new products and services.
 Act as a strategic advisor to the customers, anticipate customer needs and negotiate for
discounts for the customers.
 Ensure general customer satisfaction in order to promote customer retention.
Achievements:
 Regularly exceeds companies GMV target of 7 million per day, by assuring an average of 10
million per day.
 Named the best sales person in EAST AFRICA and awarded with certificate of appreciation
for outstanding sales achievement during the month of MARCH and JUNE 2021.
 Consistently assuring repetitive orders based on my customer service.
JANUARY 2020 to SEPTEMBER 2020: EAST AFRICA TRADE AND MARKETING SOLUTIONS
(SAYONA BINGWA)
Position: Sales Supervisor
Duties and responsibilities:
 Accomplished sales objectives by supervising sales staff and organizing and monitoring
work processes
 Recruiting, selecting, orienting, and training sales staff and developing their sales
techniques
 Preparing daily, weekly and monthly sales team performance reports
 Keeping track of revenue, products stock and preparing report to management
 Managing and co-ordinate day-to-day sales operations.
 Controlled expenses and making sure to maintain budget set by management.
 Provided quality service by enforcing quality and customer service standards.
Achievements:
 Successfully introduce Sayona Bingwa Tomato Sauce in Dar region.
 Was able to maintain average daily sales target of 100 cartons per day
 Was able to identify key potential area zones and successful penetrated these areas.
MARCH 2019 to DECEMBER 2019: RNR BUSINESS SOLUTION (AZAM PAY SARAFU)
Position: Area Sales Executive
 Was able to build Sarafu business by identifying and selling prospects; maintaining
relationships with customers.
 Training and teaching customers how to use Sarafu application in order to assure
repetitive orders from customers.
 Creating brand awareness by spreading company’s flyers and brochures.
 Acting as point of contact between Sarafu and Sarafu customers. Handling
customer’s grievances and insuring resolutions.
 Preparing daily performance reports by collecting and analyzing Sarafu information.
 Establishing new business prospects and organizing sales visits
 Aimed to achieve daily targets and assuring to contribute my target in order to
achieve team sales target.
Achievements:
 I identified key area zones, which resulted to me having the highest numbers orders.
 Was able to exceed companies order target of 1 a day, by assuring an average of 2 orders.
 Was able to assure repetitive orders based on my customer service.
SEPTEMBER 2018 TO FEBUARY 2019: OCEAN KISS FURNITURE

Position: Sales Associate
 Executing sales campaigns and working towards sale targets.
 Identifying sales prospect and visiting potential customers.
 Creating brand awareness by spreading company’s flyers and brochures.
 Preparing and submitting daily, weekly and monthly customer interaction report.
 Acted as point of contact between Ocean Kiss and customers.
 Consulted walk-in customers and listening to their needs and assured customers purchase.
COMPUTER SKILLS:
• Microsoft Office Suite applications (Word, Excel, and Power Point)
TRANSFERABLE SKILLS
Hard Skills: Soft Skills:
-Relationship management and -Strong interpersonal and adaptability skills

Customer service relations. -Team leadership and People management
-Consultative selling and presentations skills
-Microsoft Office -Time management and detailed oriented skills
-Able to identify potential area sales zones -Excellent written and oral communication
Skills
-Ability to work under pressure and
Consistently meet deadlines.
-Strong analytical, conceptual-thinking and
Problem-solving skills.
REFERENCES:
Gibson Nyasuru
Ocean Kiss Furniture Marketing Manager
Relationship: reported directly to him while working at Ocean Kiss Furniture
Mobile: +255 783 031 788 or +255719511554: Email: Gibson.gibs@yahoo.com
Amin Bayumi
Sarafu Sales Supervisor
Relationship: reported directly to him while working at Sarafu
Mobile: +255 715 016 017 or +255687974488: bayumiamin25@gmail.com

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Mobile: +255659878464

SAMWEL NYINGO E-mail: sennyrichard@gmail.com

P.O BOX 70913

SEPTEMBER 2018 TO FEBUARY 2019: OCEAN KISS FURNITURE

-Relationship management and -Strong interpersonal and adaptability skills

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