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Interoperable Cardless Cash Withdrawal ICCW

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UPI-ATM Cash Withdrawal

UPI-ATM is an Interoperable Cardless Cash Withdrawal (ICCW) service that facilitates participating bank’s
customers who are live on UPI, to withdraw cash from any participating banks’ ATMs (enabled for UPI-
ATM) without using their card.

Once the customer selects the option ‘UPI cash withdrawal’ at the ATM, customer shall be prompted to
enter the withdrawal amount. After entering the amount, a single use dynamic QR code (signed) shall be
displayed on the ATM screen. Customer needs to scan the QR code using any UPI APP* and authorize the
transaction with UPI PIN on the mobile (UPI APP) to get cash from the ATM.

Customer journey:

Step 1 Step 2 Step 3


Step 1 Step 1 Step 1

Customer selects the A single use


ATM will prompt
option dynamic QR code
the customer to
(signed) shall be
‘UPI cash withdrawal' at enter the
displayed on ATM
the ATM withdrawal amount
screen

Step 4 Step 5
Step 1 Step 1

User to scan the QR code Cash is dispensed


using any UPI App* on his (for successful
mobile, authorize the transactions)
transactions using UPI Pin

* UPI App which is enabled for UPI-ATM transactions.

Some of the main features of the UPI-ATM service are as follows:


a) Interoperable
b) Card-less Transaction
c) Transaction limit is up to ₹10,000/- per transaction. It shall be part of the existing
UPI per day limit and as per the limits set by Issuer Bank for UPI-ATM transactions.
d) Convenience i.e. no need to carry card for ATM cash withdrawal.
e) Can withdraw cash from multiple accounts using UPI APP
List of Banks/WLAOs and UPI APPs enabled for offering UPI-ATM services – UPI cash withdrawal

Sr. UPI
Bank Name Issuer Acquirer
No APP
1 BHIM UPI App - - Live
2 State Bank of India Live Live* Live
3 Bank of Baroda Live Live* Live
4 Union Bank of India Live Live* Live
5 City Union Bank Live Live* Live
6 Indian Bank Live Live* Live
7 Central Bank of India Live Pilot Live Live
8 Bank of India Live Pilot Live Live
9 Canara Bank Live Pilot Live Live
10 Punjab National Bank Live Pilot Live -
11 Yes Bank Live Live* Live
12 ICICI Bank Live Pilot Live -
13 Indusind Bank Live Pilot Live Live
14 Utkarsh Small Finance Bank Live Pilot Live Live
15 Indian Overseas Bank Live - -
16 Punjab and Sind Bank Live - -
17 UCO Bank Live - -
18 HSBC Live - Live
19 Karur Vyasa Bank Live - -
20 Federal Bank Live - -
21 Ujjivan Small Finance Bank Live - -
22 Equitas Small Finance Bank Live - -
23 Suryoday Small Finance Bank Live - -
24 Fincare Small Finance Bank Live - -
25 Hitachi NA Pilot Live -
* On ATMs enabled for UPI-ATM
Also, 5 Co-Op Banks and 13 RRBs are live as an Issuer on UPI-ATM Cash withdrawal.
Note: Customers of (Live) Issuer banks’ can do card less cash withdrawal transaction
using the UPI APP on UPI-ATM enabled ATMs of Acquirer Banks/WLAOs

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