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    Intake 00238302

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    hh5fyzqxg6

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    © All Rights Reserved
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    Intake 00238302

    Uploaded by

    hh5fyzqxg6
    13 views2 pages

    Original Title

    INTAKE_00238302

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    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
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    13 views2 pages

    Intake 00238302

    Uploaded by

    hh5fyzqxg6

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    KSL City Johor (837502-K)

    G14, Ground Floor KSL City Johor, No. 33, Jalan Seladang,
    Taman Abad
    80250JOHOR BAHRU
    www.machines.com.my
    Machines Service Hotline: +6016-2992299
    WhatsApp Chat: +6016-2996836

    GAN YI QI
    NO.2 , JALAN DELIMA 4 , TAMAN DELIMA 2 KLUANG
    Case # 240343202
    8600O JOHOR MALAYSIA Intake Date Sun 2024-03-31 11:59 AM
    0177107739 / 0127205592
    yganyiqi@gmail.com Subject MACHINES KSL - DISPLAY ISSUE

    Device Information

    Device Name
    MBA 15.3 STARLIGHT,10C GPU,8GB,512GB

    Warranty Status Serial Number IMEI Number Purchase Date


    In-Warranty LWNF6G3RGD - 2024-02-27

    Ticket Information

    MPP Type Reservation Number Call Needed Payment Price


    - WIC No 0.00

    Comments Customer Deposit Amount


    SINGLE HAIRLINE ON DISPLAY -

    Customer Equipment Remarks


    - SEND IN MacBook Air/Pro ONLY - DATA BACK UP : YES - AGREE TO ERASE DATA : YES - FIND MY MAC : OFF - EXTERIOR CONDITIONS :
    DIRT & DUST - ANY STICKERS/ACCESSORIES ATTACH ON MacBook Air/Pro WILL NOT BE COVERED - ESTIMATED TIME : WITHIN 7-10 /
    10-14 WORKING DAYS (EXCLUDE WEEKEND & PUBLIC HOLIDAY) - UPDATES BY EMAIL - (IF NEEDED ONLY, NEED TO CONTACT
    CUSTOMER FIRST)

    Technician Repair Remarks


    -

    Parts Ordering Machines PO Dispatch ID


    - -
    - Service Strategy Helpdesk Name
    - Haiyan Haimidon

    Intake Form Disclaimer


    Terms & Conditions
    1. By providing the info herein, you hereby consent to our processing of your personal data as per the Personal Data Notice at
    https://www.machines.com.my/pages/pdpa
    2. In order to expedite your request, please state the TICKET No. in all transactions via phone / email.
    3. Please retain this TICKET for your future collection purpose. If customer failed to show the ORIGINAL copy of this SR, Machines Service Sdn Bhd
    reserve the right to decline collection.
    4. In the course of Desktop and Notebook repair(herein after refer to “Mac”), should it be necessary to access the Operating System or applications on the
    Hard Disk of your Mac but it is found that these are inaccessible, then Machines Service Sdn Bhd reserves the right to proceed with the repair by
    formatting the Hard Disk.
    5. Machines Service Sdn Bhd is not responsible for any loss of data whatsoever during the course of repair. You are advised to backup the data in your
    product prior to sending it for repair.
    6. A nominal fee will be charged should you wish Machines Service Sdn Bhd to backup your data (for Mac only). Data backup/restore may not be 100%
    and is perform at best effort basis depends on the hard drive readability conditions. And data backup is focus on User Folder only unless otherwise specify
    by customer.
    7. Any faulty part/s being replaced either under or beyond Apple warranty coverage becomes the property of Apple and will be returned back to Apple.
    8. Payment is strictly through cash/credit card for end users & non-authorised dealers. Cheques are not accepted.
    9. An diagnosis fee of RM100.00 (iOS) or RM200.00 (Mac) will be charged should you cancel or do not wish to proceed with the repairs once the TICKET
    is raised.
    10. Quotation is based on estimation. Customer will be informed if there is any re-quote.
    11. If any unauthorised modification found by Apple Repair Centre, RM300 will be imposed during collection.
    12. If any unauthorised modification part/unit damaged found during repair process, Machines Service Sdn Bhd are not responsible on any damage &
    return your product unrepaired in the damaged condition according to Apple One (1) Year Limited Warranty & Repair policies.
    13. All replacement part/unit will carry Ninety (90) Days warranty start from the date of complete service or for the remaining period of the original warranty
    coverage, whichever is longer; and the Ninety (90) days warranty will start upon Collection or Seven (7) days from Date of notification email for
    Unit/Device Ready for Collection; whichever earlier.
    14. In the situation where Machines Service Sdn Bhd provides a cost for repairs, Machines Service Sdn Bhd will proceed with the repair ONLY upon
    payment confirmed received.
    15. Should any product, in which repair or service has been completed for more than Ninety (90) days, be uncollected by the customer and continues to
    be left in the premises of Machines Service Sdn Bhd even though Machines Service Sdn Bhd has notified, then Machines Service Sdn Bhd may at its
    complete discretion sell, dispose off or handle the product in any way it deems fit. Machines Service Sdn Bhd reserves the right to apply the proceeds of
    any sale to offset the costs incurred in the repair or service of the product as well as any other incidental expenses. (NO reminder will be issued).
    16. Any additional repair issue arise after diagnose & repair cancelled, Machines Service Sdn Bhd are not responsible on any damage & return your
    product unrepaired in the damaged condition.
    17. I declare that I am the legal owner of the Apple product listed above (or their duly appointments representative) and that I have not modified, repaired,
    or otherwise changed the configuration of the Apple product or have authorized others to do so.
    18. All services provided T&C are comply with Apple Repair T&C, Apple Care Apple Limited One (1) year Warranty. Please refer to link:
    I. Apple Repair Terms & Condition - https://www.apple.com/legal/sales- support/terms/repair/generalservice/servicetermsen/
    II. Apple Care Protection Plan - https://www.apple.com/legal/sales- support/applecare/appmacapacen.html
    III. Apple Limited (1) year Warranty - https://www.apple.com/legal/warranty/products/ios- warranty-rest-of-apac-malay.html

    Customer Signature:

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