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    Devops Aniruddh Resume

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    aniruddh pratap
    pan

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    Devops Aniruddh Resume

    Uploaded by

    aniruddh pratap
    6 views2 pages
    pan

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    Devops_Aniruddh_Resume

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    pan

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    6 views2 pages

    Devops Aniruddh Resume

    Uploaded by

    aniruddh pratap
    pan

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Aniruddh Gour

    | (+91) 9144270469 | aniruddhpratap@hotmail.com | www.linkedin.com/in/aniruddh-gour-a95285208

    SUMMARY

    Solution focused Cloud professional with 2+ year experience in cloud infrastructure management. Proven success in leading teams
    and ensuring seamless multi cloud service delivery using ITIL foundations with data driven decision making. Client-facing
    professional, committed to optimizing cloud solutions for enhanced performance and client satisfaction.

    WORK EXPERIENCE

    SoftwareONE Sep 2021 –Nov 2023 Managed Cloud Associate Bengaluru India

    ● Ensured and developed high availability, reliability, and robust security for cloud infrastructure through proactive
    monitoring and optimization of cloud architecture. Collaborated with cross-functional teams for seamless integration of
    multi cloud environments and executed routine critical/maintenance tasks leveraging tools as Site 24x7, Manage Engine
    Endpoint Central, Commvault, and Metallic MSP to enhance overall reliability and security.

    ● Successfully wrangled Level 2 (L2) multi cloud-cloud support and backup incident management ranging from
    P1/SEV1 to P4/SEV4 along with client escalations, leveraging ServiceNOW and Jira platforms.

    ● Proactively assumed full spectrum NOC responsibilities for 100+ customers, ensuring holistic, impeccable cloud service
    delivery including but not limited to Monitoring, Backups, Patching.

    ● Developed and mentored a 12+ member global Service desk/ NOC team, to ensure high morale, satisfaction,
    collaboration, growth along with 24x7 service delivery mechanism with efficient shift and resource management.

    ● Spearheaded the foundation of Service desk/NOC departments from inception to delivery, streamlining/documenting
    cloud service delivery procedures using service process selection and SOPs, contributing to an immaculate knowledge
    base to ensure effective service delivery and incident management with minimal escalation/resource requirement.

    ● Fostered many positive customer relationships through effective/empathetic communication and valuable interactions.

    Ascogent Creative Pvt. Ltd. Dec 2020 – May 2021 Operations Supervisor Associate Gwalior, India

    • Partnered with the CEO to drive strategic initiatives, yielding a notable 15% enhancement in overall operational efficiency.

    • Contributed actively to day-to-day operations, showcasing adaptability and an unwavering commitment to achieving
    organizational goals.

    • Fostered effective collaboration with team members to address challenges and ensure the seamless execution of tasks,
    emphasizing a collective approach to success.

    • Demonstrated a proactive and results-driven approach to tasks, making a positive impact on the overall success of the
    Operations team.

    SKILLS & TOOLS

    Programming Languages: Python | Cloud Platforms: Amazon Web Services (AWS), Microsoft Azure| Database: SQL,
    SQLite | Others: ServiceNow, Site 24x7, Manage Engine Desktop Central, Commvault, Metallic, Confluence, Jira, ServiceNow.
    PROJECTS

    Managed Cloud Compute (MCC),

    Led a project supporting over 100 customers in maintaining uninterrupted business operations around the clock. Provided essential
    services including patching, backup, maintenance, and monitoring. Implemented robust fraud and anomaly detection mechanisms to
    ensure the security and integrity of business operations. Contributed to enhancing overall business continuity and resilience for
    diverse clientele.

    Train Ticketing Website, Python

    Successfully designed and created a robust portal for emergency ticket management, contributing to improved response times in
    critical situations. Implemented a user-friendly interface, enhancing the overall user experience and accessibility. Applied Django
    framework best practices for scalable and maintainable codebase. Utilized SQLite and ORM queries to establish a reliable and
    efficient database management system.

    EDUCATION & CERTIFICATIONS

    Microsoft Certification: Azure Fundamentals (AZ-104) (Trained) Oct 2023


    Microsoft Remote
    Microsoft Certified: Azure Fundamentals (AZ-900) Dec 2023
    Microsoft Remote
    Amazon Certified: AWS CCP Foundational (CLF 01) Dec 2023
    Amazon Remote
    Master of Computer Application. Mar 2019-Apr 2021
    SIMS, Indore. Indore, India
    Bachelor of Computer Application. May 2016- June 2019
    AIMSR, Indore. Indore, India

    LANGUAGES, INTERESTS & AWARDS

    Languages: English, Hindi | Interests: Cloud, Development, Automation Advocacy, Travel, N.L.P |
    Awards: SoftwareONE Spot Performance Awards, SoftwareONE Monthly Performance

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