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Amira malak Sebti

213660337386
amiramalaksebti@gmail.com
Constantine, Algeria
SUMMARY
Productive employee with proven track record of successful
project management and producing quality outcomes through
SKILLS
L
leadership and team motivation. Works with clients to
• Supplier relationship determine requirements and provide excellent service.
management
• Excellent customer service EXPERIENCE
• Business development
• Persuasive negotiator 10/2021 - 03/2022
• Customer liaison Market Seller
• [Product or service] Boubaya | Algiers , Algeria
knowledge
• Called out and attracted attention to products and goods on
• Customer Service
offer to broadcast awareness of stall.
• Effective communicator
• Restocked displays, products and merchandise promptly to
• Public speaking
keep display visually appealing.
• Team work
• Kept up to date with customer buying trends and used to
• Time management
inform product buying decisions to optimise sales.
•
• Maintained professional and polite appearance and manner
at all times.
EDUCATION • Demonstrated product features to customers, providing
detailed usage instructions to increase satisfaction and
09/2022 - 05/2024
repeat business.
Faculté de droit et science • Provided product samples for customers to increase interest
politique | Constantine, and product purchases.
Algeria • Processed cash and card payments, recording transaction
Certificate of Higher details promptly to maintain complete accuracy.
Education: Politiques • Completed daily market stall set up and take down, leaving
09/2019 - 05/2022
site clean, tidy and hazard-free.
ENSSEA | Tipaza, Algeria 12/2022 - 05/2023
Certificate of Higher Reception Assistant
Education: Économie Green motel | Constantine , Algeria
• Met incoming customers with professional approach and

LANGUAGES provided friendly, knowledgeable assistance.
Arabic: : First language • Offered outstanding hospitality throughout client visits,
aiding positive customer experiences and loyalty.
French: : B2
• Maintained clean and orderly reception area to impress and
Upper intermediate welcome visitors.
• Captured and processed client information, entering data
English: : B2 into online systems for wider company use.

• Welcomed guests and clients in friendly, positive manner.
Upper intermediate
• Answered and directed incoming calls to relevant staff
Italian: : A2 members using multi-line telephone system.
Elementary GET MY CV
• Delivered polite, professional customer service to enhance
business reputation through positive first impressions.
• Handled incoming telephone calls, taking accurate messages
and relaying to personnel to support timely communication.
• Booked conference rooms and meeting spaces, coordinating
supplies and catering for company events.
07/2022 - 11/2022
Waitress Supervisor
Tidiss restaurant | Constantine , Algeria
• Addressed diners concerns calmly and professionally,

seeking positive resolution for optimised customer
satisfaction.
• Greeted guests warmly, seating at tables and advising of
ordering processes and daily specials.
• Delegated tasks effectively amongst team members,
ensuring efficient front-of-house operations.
• Cleared and cleaned customer tables quickly, aiding quick
Choose how to get your CV turnarounds between diners.

• Trained new staff members in food and drink service, POS
systems operation and restaurant cleaning protocols.
• Communicated effectively with kitchen staff to ensure fast
food service, delivering meals quickly for optimum
freshness.
• Cleaned dining, kitchen and restaurant areas meticulously,
maintaining spotless conditions for best-possible hygiene.
Email your CV • Checked on guests to assess satisfaction with each food
course and beverage.
• Delivered exceptional service by providing timely and
friendly service to every customer.
• Informed guests of daily specials and menu offerings to
facilitate decisions on starters, mains and desserts.
:
facilitate decisions on starters, mains and desserts.
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CHANGE TEMPLATE EDIT CV

Amira malak Sebti

• Met incoming customers with professional approach and

English: : B2 into online systems for wider company use.

• Addressed diners concerns calmly and professionally,

Choose how to get your CV turnarounds between diners.

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