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Training Systems Operators
Training Systems Operators
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Implementation allows the users to take over its operation for use and evaluation. It involves
training the users to handle the system and plan for a smooth conversion.
Training
The personnel in the system must know in detail what their roles will be, how they can use the
system, and what the system will or will not do. The success or failure of welldesigned and
technically elegant systems can depend on the way they are operated and used.
Training involves creating troubleshooting lists to identify possible problems and remedies for
them, as well as the names and telephone numbers of individuals to contact when unexpected or
unusual problems arise.
Training also involves familiarization with run procedures, which involves working through the
sequence of activities needed to use a new system.
User Training
Training Guidelines
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Training Methods
Instructor-led training
It involves both trainers and trainees, who have to meet at the same time, but not necessarily at
the same place. The training session could be one-on-one or collaborative. It is of two types −
Virtual Classroom
In this training, trainers must meet the trainees at the same time, but are not required to be at
the same place. The primary tools used here are: video conferencing, text based Internet relay
chat tools, or virtual reality packages, etc.
Normal Classroom
The trainers must meet the trainees at the same time and at the same place. They primary tools
used here are blackboard, overhead projectors, LCD projector, etc.
Self-Paced Training
It involves both trainers and trainees, who do not need to meet at the same place or at the same
time. The trainees learn the skills themselves by accessing the courses at their own convenience.
It is of two types −
Multimedia Training
In this training, courses are presented in multimedia format and stored on CD-ROM. It minimizes
the cost in developing an in-house training course without assistance from external programmers.
Web-based Training
In this training, courses are often presented in hyper media format and developed to support
internet and intranet. It provides just–in-time training for end users and allow organization to
tailor training requirements.
Conversion
It is a process of migrating from the old system to the new one. It provides understandable and
structured approach to improve the communication between management and project team.
Conversion Plan
It contains description of all the activities that must occur during implementation of the new
system and put it into operation. It anticipates possible problems and solutions to deal with them.
Conversion Methods
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Parallel Conversion
Direct Cutover Conversion
Pilot Approach
Phase-In Method
File Conversion
It is a process of converting one file format into another. For example, file in WordPerfect format
can be converted into Microsoft Word.
Many popular applications support opening and saving to other file formats of the same type. For
example, Microsoft Word can open and save files in many other word processing formats.
enables the user to verify that the project or system has achieved its desired outcome within
specified time period and planned cost.
PIER ensures that the project has met its goals by evaluating the development and management
processes of the project.
Objectives of PIER
The objectives of having a PIER are as follows −
To determine the success of a project against the projected costs, benefits, and timelines.
To identify the opportunities to add additional value to the project.
To determine strengths and weaknesses of the project for future reference and appropriate
action.
To make recommendations on the future of the project by refining cost estimating
techniques.
Thus, maintenance changes the existing system, enhancement adds features to the existing
system, and development replaces the existing system. It is an important part of system
development that includes the activities which corrects errors in system design and
implementation, updates the documents, and tests the data.
Maintenance Types
System maintenance can be classified into three types −
Corrective Maintenance − Enables user to carry out the repairing and correcting leftover
problems.
Adaptive Maintenance − Enables user to replace the functions of the programs.
Perfective Maintenance − Enables user to modify or enhance the programs according to
the users’ requirements and changing needs.
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