BANCO DE PREGUNTAS BUSINESS ELEMENTARY ENGLISH

A continuación, se presentan una serie de preguntas de los temas

abarcados estas 8 semanas, del presente banco se sacarán 70% de las
preguntas para el examen. Lo demás será de sus tareas, exposiciones y
diapositivas que se presentaron en clase.
Week 1

Vocabulary: Countries and Nationalities

Matching

1. Match the country with its nationality:

Japan

 a) Japanese
 b) Japanese
 c) Chinese
 d) Japanese

Brazil

 a) Brazilian
 b) Brazilian
 c) Brazilian
 d) Portuguese

Germany

 a) German
 b) Austrian
 c) German
 d) Swiss

Mexico

 a) Mexican
 b) Mexican
 c) Spanish
 d) Mexican

Italy

 a) French
 b) Spanish
 c) Italian
 d) Italian

Multiple Choice

2. What is the nationality of someone from Canada?

 a) Canadian
 b) Canadan
 c) Canadien
 d) Canadish

3. Which country is associated with the nationality "Argentine"?

 a) Argentina
 b) Chile
 c) Uruguay
 d) Peru

4. If someone is British, they are from:

 a) The United States

 b) Australia
 c) The United Kingdom
 d) Canada

5. What is the nationality of someone from Egypt?

 a) Egyptian
 b) Egyptish
 c) Egyptien
 d) Egyptese

Fill in the Blanks

6. A person from Spain is called __________.

7. __________ is the nationality of someone from China.
8. Someone from France is __________.
9. The nationality of people from India is __________.
10. Australians are from __________.

Vocabulary: Jobs

Matching

1. Match the job with its description:

 Doctor

 a) Treats sick people

 b) Defends clients in court
 c) Teaches students
 d) Builds houses

 Teacher

 a) Grows crops
 b) Teaches students
 c) Writes code for software
 d) Manages a team

 Engineer

 a) Designs and builds machines

 b) Cooks food in a restaurant
 c) Sells products in a store
 d) Takes photographs

 Pilot
 a) Flies airplanes
 b) Drives buses
 c) Fixes cars
 d) Cleans buildings

 Chef

 a) Cares for patients

 b) Prepares meals
 c) Reports news
 d) Operates heavy machinery

Multiple Choice

2. Which of these jobs involves flying an aircraft?

 a) Teacher
 b) Pilot
 c) Lawyer
 d) Nurse

3. A person who designs buildings is a:

 a) Chef
 b) Architect
 c) Plumber
 d) Carpenter

4. What is the main job of a journalist?

 a) Treating patients
 b) Teaching students
 c) Reporting news
 d) Building houses

5. Who is responsible for taking care of teeth?

 a) Dentist
 b) Pharmacist
 c) Optometrist
 d) Surgeon

Fill in the Blanks

6. A __________ writes books.

7. The person who takes care of animals is called a __________.
8. Someone who serves food and drinks in a restaurant is a __________.
9. The job of a __________ is to cut and style hair.
10. An __________ repairs electrical systems.

True or False

1. True or False: A chef works in a hospital.

2. True or False: A Brazilian is a person from Portugal.
3. True or False: An architect's job is to design buildings.
4. True or False: Japanese is the nationality of someone from Japan.
5. True or False: A nurse treats patients in a hospital.

WEEK 2

Grammar: Present Simple "Be" and Other Verbs

Multiple Choice

1. Choose the correct form of the verb "be":

 She _____ a teacher.

 a) am
 b) is
 c) are
 d) be

2. Choose the correct form of the verb "be":

 They _____ at home.

 a) am
 b) is
 c) are
 d) be

3. Choose the correct form of the verb:

 He _____ to the gym every day.

 a) go
 b) goes
 c) going
 d) gone

4. Choose the correct form of the verb:

 We _____ coffee every morning.

 a) drink
 b) drinks
 c) drinking
 d) drank

Fill in the Blanks

5. I __________ (be) a student.

6. She __________ (like) to read books.
7. They __________ (play) soccer on weekends.
8. We __________ (be) friends.
9. He __________ (work) at a bank.

True or False

10. True or False: "You is my friend."

11. True or False: "She go to school every day."
12. True or False: "We are happy."
13. True or False: "He reads a book every night."
14. True or False: "They is from Canada."
 Grammar: Possessives

Multiple Choice

1. Choose the correct possessive adjective:

 This is _____ book. (I)

 a) me
 b) my
 c) mine
 d) I's

2. Choose the correct possessive adjective:

 That is _____ house. (they)

 a) them
 b) their
 c) theirs
 d) they're

3. Choose the correct possessive pronoun:

 This car is _____. (she)

 a) her
 b) hers
 c) she
 d) her's

4. Choose the correct possessive pronoun:

 The decision is _____. (we)

 a) us
 b) our
 c) ours
 d) we's
 Fill in the Blanks

5. This is __________ (he) bike.

6. That is __________ (you) pen.
7. __________ (they) dog is very friendly.
8. The book is __________ (I).
9. The house is __________ (we).

True or False

10. True or False: "This is mine book."

11. True or False: "That is their car."
12. True or False: "The cat is hers."
13. True or False: "These are us tickets."
14. True or False: "This is your bag."

Big Numbers

Multiple Choice

1. What is the value of the number 1,000,000?

 a) One thousand
 b) One hundred thousand
 c) One million
 d) Ten million

2. Which of the following is 5 million in numerical form?

 a) 5,000
 b) 50,000
 c) 500,000
 d) 5,000,000

3. How do you write "three billion" in numbers?

 a) 3,000,000
 b) 3,000,000,000
 c) 30,000,000,000
 d) 3,000,000,000,000

4. Which of the following is the correct numerical representation of "seven

hundred thousand"?

 a) 70,000
 b) 700,000
 c) 7,000,000
 d) 700,000,000

Fill in the Blanks

5. The number 2,500,000 is read as __________.

6. One billion is written as __________ in numerical form.
7. The number __________ is written as eight million.
8. Five hundred thousand is written as __________.
9. The number __________ is written as fifteen million.

True or False

10. True or False: The number 10,000,000 is ten million.

11. True or False: One billion is 1,000,000,000.
12. True or False: Five hundred thousand is written as 500,000.
13. True or False: 1,000,000 is one hundred thousand.
14. True or False: The number 2,000,000 is two hundred thousand.
 WEEK 3

Vocabulary: Company Types and Activities

Multiple Choice

1. What type of company is involved in manufacturing products?

 a) Retail
 b) Service
 c) Production
 d) Consultancy

2. Which type of company provides expert advice to other businesses?

 a) Manufacturing
 b) Retail
 c) Consultancy
 d) Wholesale

3. What is a primary activity of a retail company?

 a) Producing goods
 b) Selling products to consumers
 c) Providing legal advice
 d) Developing software

4. A company that buys goods in large quantities and sells them to other
businesses is called a:

 a) Retailer
 b) Wholesaler
 c) Manufacturer
 d) Service provider

Fill in the Blanks

5. A company that develops software and technology solutions is called a

__________ company.
6. A __________ company provides services like accounting, legal, or consulting.
7. A company that sells products directly to consumers is known as a __________.
8. The __________ industry involves companies that produce physical goods.
9. A business that supplies goods to retailers is a __________.

True or False

10. True or False: A consultancy company manufactures products.

11. True or False: A retail company sells products directly to consumers.
12. True or False: A wholesaler sells goods in small quantities to individual
customers.
13. True or False: A service company can provide legal advice.
14. True or False: A manufacturing company provides consulting services.

Business Communication: Saying Hello and Goodbye,

Booking and Ordering by Phone

Multiple Choice

1. What is a common way to say hello in a business call?

 a) Hi, who is this?

 b) Hello, this is [Your Name] from [Company Name].
 c) Yo, what’s up?
 d) Hey there!

2. How would you formally end a business call?

 a) Bye-bye!
 b) See you later!
 c) Talk to you soon!
 d) Thank you for your time. Goodbye.

3. What is an appropriate phrase to use when booking a meeting by phone?

 a) Can we hang out next week?

 b) I need to book a time to chat.
 c) I would like to schedule a meeting for next Tuesday.
 d) When can we meet?

4. What phrase would you use to place an order by phone?

 a) I need some stuff.

 b) Can I order 50 units of product A?
 c) Send me some items.
 d) What do you have?

Fill in the Blanks

5. To greet someone on the phone, you can say, "__________, this is [Your Name]
from [Company Name]."
6. To end a business call politely, you can say, "Thank you for your time.
__________."
7. When booking a meeting, you can say, "I would like to __________ a meeting for
[Date/Time]."
8. To place an order, you can say, "I would like to __________ an order for [Quantity]
of [Product]."
9. To say goodbye in a professional manner, you can say, "It was nice speaking
with you. __________."

True or False

10. True or False: It is professional to say "Yo, what’s up?" at the beginning of a
business call.
11. True or False: "Thank you for your time. Goodbye." is an appropriate way to end
a business call.
12. True or False: When booking a meeting, it is polite to ask, "When can we hang
out?"
13. True or False: "I would like to schedule a meeting for next Tuesday" is a proper
way to book a meeting.
14. True or False: "Send me some items" is a professional way to place an order.
 WEEK 4

Vocabulary: Location and Company Buildings

Multiple Choice

1. What is the term for the main office of a company?

 a) Branch
 b) Headquarters
 c) Warehouse
 d) Factory

2. Where are products typically stored in a company?

 a) Office
 b) Cafeteria
 c) Warehouse
 d) Reception

3. What is a building where goods are manufactured called?

 a) Office
 b) Factory
 c) Conference room
 d) Showroom

4. Which of the following is a place where employees eat meals?

 a) Auditorium
 b) Lobby
 c) Cafeteria
 d) Office

Fill in the Blanks

5. The company’s main office is located at its __________.

6. Products are made in the __________.
7. The __________ is where the company stores its inventory.
8. Meetings with clients are usually held in the __________.
9. Employees go to the __________ for lunch.

True or False

10. True or False: The headquarters is a small office located in a remote area.
11. True or False: A factory is a place where products are stored.
12. True or False: The cafeteria is used for storing company documents.
13. True or False: A warehouse is used to store products and inventory.
14. True or False: The conference room is used for meetings and presentations.

Grammar: There is, There are, Some, Any

Multiple Choice

1. Choose the correct sentence:

 a) There is some chairs in the room.

 b) There are some chairs in the room.
 c) There is any chairs in the room.
 d) There are any chairs in the room.

2. Choose the correct sentence:

 a) There is a computer on the desk.

 b) There are a computer on the desk.
 c) There is some computer on the desk.
 d) There are any computer on the desk.

3. Choose the correct sentence:

 a) Are there any books on the table?

 b) Is there some books on the table?
 c) Is there any books on the table?
 d) Are there some books on the table?

4. Choose the correct sentence:

 a) There are any milk in the fridge.
 b) There is some milk in the fridge.
 c) There are some milk in the fridge.
 d) There is any milk in the fridge.

Fill in the Blanks

5. __________ (There is/There are) some documents on the desk.

6. __________ (Is there/Are there) any questions?
7. __________ (There is/There are) a meeting room on this floor.
8. __________ (Is there/Are there) any coffee left?
9. __________ (There is/There are) some people in the lobby.

True or False

10. True or False: "There is some books on the table" is correct.

11. True or False: "Are there any chairs in the room?" is correct.
12. True or False: "There is a lot of people here" is correct.
13. True or False: "Is there any milk in the fridge?" is correct.
14. True or False: "There are some computers in the office" is correct.

WEEK 5

Vocabulary: Technology and Functions

Multiple Choice

1. What is the primary function of a printer?

 a) Store data
 b) Output hard copies of documents
 c) Send emails
 d) Browse the internet
2. What device is used to project images or videos onto a larger screen?

 a) Monitor
 b) Projector
 c) Printer
 d) Scanner

3. What is a key function of a modem?

 a) Print documents
 b) Store files
 c) Connect to the internet
 d) Play audio

Fill in the Blanks

5. A __________ is used to scan documents into a digital format.

6. The __________ stores and retrieves data for the computer.
7. A __________ is commonly used to make presentations more visible to a larger
audience.
8. __________ allows computers and devices to communicate over a network.
9. A __________ can make both voice and video calls over the internet.

True or False

10. True or False: A scanner is used to make hard copies of documents.

11. True or False: A smartphone can be used to access the internet.
12. True or False: A printer can store data permanently.
13. True or False: A modem is necessary for an internet connection.
14. True or False: A projector is used to input data into a computer.
 Grammar: Adverbs of Frequency and Questions

Multiple Choice

1. Which of the following sentences is correct?

 a) She goes always to the gym on Mondays.

 b) She always goes to the gym on Mondays.
 c) She goes to the gym always on Mondays.
 d) Always she goes to the gym on Mondays.

2. Which adverb of frequency best completes this sentence: "I __________ read the
newspaper in the morning."

 a) sometimes
 b) never
 c) always
 d) rarely

3. Choose the correct question:

 a) How often you go to the gym?

 b) How often do you go to the gym?
 c) How you go to the gym often?
 d) How do you go often to the gym?

4. Which question is grammatically correct?

 a) What time does he usually wake up?

 b) What time he usually wake up?
 c) What time does he wakes up usually?
 d) What time he does usually wake up?


True or False

10. True or False: "I go often to the gym" is correct.

11. True or False: "She never drinks coffee in the evening" is correct.
12. True or False: "How often do you visit your family?" is correct.
13. True or False: "He always is late for meetings" is correct.
14. True or False: "What time does the store open?" is correct.

Speaking: Starting and Ending a Telephone Call

Multiple Choice

1. What is a polite way to start a business phone call?

 a) "Hi, what do you need?"

 b) "Hello, this is [Your Name] from [Company Name]. How can I help you?"
 c) "Yeah, what’s up?"
 d) "Hey, who is this?"

2. How would you professionally end a phone call?

 a) "Bye, see ya!"

 b) "Okay, gotta go."
 c) "Thank you for your time. Have a great day. Goodbye."
 d) "Later!"

3. Which of the following is a good way to confirm the details at the end of a call?

 a) "Okay, got it. Bye."

 b) "I'll remember. Thanks."
 c) "Just to confirm, we will meet at 3 PM on Tuesday. Thank you."
 d) "Alright, whatever."

4. What is an appropriate way to ask if someone is available to speak?

 a) "Are you busy?"

 b) "Is this a good time to talk?"
 c) "Can you talk now?"
 d) "What are you doing?"
 Fill in the Blanks

5. To start a business call, you can say, "__________, this is [Your Name] from
[Company Name]. How can I assist you?"
6. To end a call politely, you can say, "Thank you for your time. __________."
7. To confirm an appointment, you can say, "Just to __________, we have a meeting
scheduled for [Date/Time]."
8. When asking if it’s a good time to talk, you can say, "Is this a __________ time to
speak?"
9. To greet someone on the phone, you might start with, "__________, how can I
help you today?"

True or False

10. True or False: It is polite to start a business call with "Yeah, what’s up?"
11. True or False: "Thank you for your time. Have a great day. Goodbye." is a good
way to end a call.
12. True or False: Confirming details at the end of a call is unnecessary.
13. True or False: "Is this a good time to talk?" is a polite way to ask if someone is
available.
14. True or False: Ending a call with "Later!" is professional.

WEEK 6

Speaking: Using Sequencing Words

Multiple Choice

1. Which of the following is a sequencing word used to indicate the beginning of a

process?

 a) First
 b) However
 c) After
 d) Finally

2. What sequencing word would you use to indicate the end of a process?

 a) Next
 b) First
 c) Finally
 d) Meanwhile

3. Which sequencing word would you use to show the step that comes right after
the first step?

 a) Finally
 b) Before
 c) Next
 d) First

4. Choose the correct order of sequencing words for a process description:

 a) First, Finally, Next, Then

 b) First, Next, Then, Finally
 c) Then, First, Finally, Next
 d) Next, First, Finally, Then

Fill in the Blanks

5. __________ (First/Then), you need to turn on the computer.

6. __________ (Finally/Next), enter your password.
7. __________ (First/After that), you can check your email.
8. __________ (Then/Finally), log off the computer when you are done.
9. __________ (Next/First), click on the "Start" button.

True or False

10. True or False: "First, you need to complete the form. Then, submit it to the
office." is correct sequencing.
11. True or False: "Finally" is used to indicate the first step in a process.
12. True or False: "Next, you should review the document. After that, you can send it
for approval." uses correct sequencing.
13. True or False: "Then" can be used to indicate an intermediate step in a
sequence.
14. True or False: "Before" is a sequencing word used to indicate the last step.
 Business Communication: Leaving Telephone Messages

Multiple Choice

1. What is an important detail to include when leaving a telephone message?

 a) Your age
 b) Your favorite color
 c) Your name and contact information
 d) Your hobbies

2. How would you start a telephone message?

 a) "Hey, it's me."

 b) "Hello, this is [Your Name] from [Company Name]."
 c) "What's up?"
 d) "Guess who?"

3. What should you do if the person you are calling is not available?

 a) Hang up
 b) Leave a detailed message with your contact information
 c) Call back every five minutes
 d) Send a text message instead

4. What is a polite way to end a telephone message?

 a) "Call me back."
 b) "Goodbye."
 c) "Thank you for your time. Please call me back at [Your Number]."
 d) "Later."

Fill in the Blanks

5. "Hello, this is [Your Name] from [Your Company]. I am calling to __________

(discuss/ignore) the project update."
6. "Please call me back at __________ (your address/your phone number) when you
have a moment."
7. "I am available at __________ (your convenience/your party) to discuss this
further."
8. "Thank you for your __________ (time/money). Goodbye."
9. "This is a message for __________ (your cat/John Doe)."

True or False

10. True or False: It is appropriate to start a message with "Hello, this is [Your Name]
from [Company Name]."
11. True or False: You should include your phone number in the message.
12. True or False: Ending a message with "Thank you for your time" is polite.
13. True or False: It is not necessary to mention who the message is for.
14. True or False: You should ask the recipient to call you back at their earliest
convenience.

Business Communication: Asking for and Offering Help

Multiple Choice

1. How would you politely ask for help in a business setting?

 a) "Can you help me now?"

 b) "I need help!"
 c) "Could you please assist me with this task?"
 d) "Help me, please!"

2. What is a professional way to offer help to a colleague?

 a) "Do you need something?"

 b) "Let me know if you need any assistance."
 c) "You look like you need help."
 d) "Need anything?"

3. Which of the following is a good way to ask if someone needs help?

 a) "You need help?"

 b) "Is there anything I can assist you with?"
 c) "Help?"
 d) "What do you want?"

4. What phrase can you use to offer help in a polite manner?

 a) "I can help you."

 b) "Let me know if you need help."
 c) "Tell me what to do."
 d) "Do you want help?"

Fill in the Blanks

5. "__________ (Could/Should) you please help me with this report?"

6. "Is there __________ (anything/nothing) I can assist you with?"
7. "Let me __________ (know/go) if you need any help."
8. "I would be happy to __________ (assist/ignore) you."
9. "Do you need __________ (any/some) assistance?"

True or False

10. True or False: "Could you please assist me with this task?" is a polite way to ask
for help.
11. True or False: "You need something?" is a professional way to offer help.
12. True or False: It is polite to say, "Let me know if you need any assistance."
13. True or False: "Is there anything I can assist you with?" is an appropriate way to
ask if someone needs help.
14. True or False: Offering help by saying "Tell me what to do" is professional.

WEEK 7

Vocabulary: Documents and Correspondence

Multiple Choice

1. Which document is used to formalize an agreement between two parties?

 a) Invoice
 b) Contract
 c) Email
 d) Memo

2. What type of formal correspondence is sent by a company to a client to inform

them of a pending payment?

 a) Cover letter
 b) Payment reminder
 c) Job application
 d) Discount coupon

3. What document is used to confirm the receipt of goods or services?

 a) Receipt
 b) Report
 c) Order
 d) Agreement

4. Which is a type of document that contains detailed information about a

company's activities and performance over a specific period?

 a) Balance sheet
 b) Catalog
 c) Report
 d) Budget

Fill in the Blanks

5. A __________ is a document sent to a recipient to request specific information or

actions.
6. A __________ is used to confirm the receipt of goods or services and the
corresponding payment.
7. A __________ is a formal letter requesting participation in an event or activity.
8. A __________ is a legal document that establishes the terms and conditions of an
agreement between two parties.
9. An __________ lists the products or services requested by a customer.

True or False
10. True or False: An invoice is a document that confirms the receipt of goods or
services.
11. True or False: A report provides detailed information about a company's
activities over a specific period.
12. True or False: A receipt is used to formalize an agreement between two parties.
13. True or False: A cover letter is a type of correspondence that requests
participation in an event.
14. True or False: A budget contains detailed information about the products or
services requested by a customer.

Grammar: Past Simple

Multiple Choice

1. What is the correct form of the verb "to buy" in the past simple for the third
person singular?

 a) buy
 b) buyed
 c) bought
 d) buying

2. What is the correct form of the verb "to send" in the past simple for the first
person singular?

 a) send
 b) sended
 c) sent
 d) sending

3. Which form of the verb "to be" is used in the past simple for the third person
singular?

 a) was
 b) were
 c) am
 d) is

4. What is the past simple form of the verb "to do" for the second person singular?
 a) done
 b) doed
 c) did
 d) doing

Fill in the Blanks

5. She __________ (send) the report by email yesterday.

6. We __________ (receive) a letter from the client last week.
7. Who __________ (sign) the contract?
8. They didn't __________ (attend) the meeting last Friday.

True or False

9. True or False: "Received" is the correct past simple form of the verb "to receive."
10. True or False: "Did" is the correct past simple form of the verb "to do" for all
singular and plural persons.
11. True or False: "Was" is the past simple form of the verb "to be" for the first
person singular.
12. True or False: "Attend" is the past simple form of the verb "to attend" for the
third person singular.
WEEK 8

Speaking: How to Apologize

Multiple Choice

1. What is a common way to start an apology?

 a) "It's not my fault."

 b) "I'm sorry."
 c) "You should have..."
 d) "Why are you upset?"

2. Which of the following is a sincere way to express regret?

 a) "I apologize if you were offended."

 b) "I'm sorry for any inconvenience caused."
 c) "It's not a big deal."
 d) "You're overreacting."

3. How can you show empathy in an apology?

 a) Blaming others for the mistake.

 b) Acknowledging the impact of your actions.
 c) Ignoring the other person's feelings.
 d) Defending your behavior.

4. What is an appropriate way to offer to make amends?

 a) "It's not necessary."

 b) "I'll make sure it doesn't happen again."
 c) "You're being too sensitive."
 d) "Forget about it."

Fill in the Blanks

5. "I __________ (apologize/regret) for the misunderstanding."

6. "Please accept my __________ (pardon/excuse) for the oversight."
7. "I understand how my actions may have __________ (upset/offended) you."
8. "Let me make it __________ (good/right) by offering a refund."

True or False

9. True or False: Saying "I'm sorry if you were offended" is a sincere apology.
10. True or False: Showing empathy means acknowledging the impact of your
actions on others.
11. True or False: Offering to make amends demonstrates responsibility for your
mistakes.
12. True or False: It's appropriate to blame others when apologizing.

Business Communication: Solving Problems

Multiple Choice

1. What is the first step in solving a problem in a business context?

 a) Blaming others for the issue.
 b) Identifying the root cause of the problem.
 c) Ignoring the problem and hoping it goes away.
 d) Avoiding responsibility.

2. What is an effective strategy for brainstorming solutions?

 a) Limiting the discussion to one option.

 b) Encouraging open communication and creativity.
 c) Rejecting ideas without consideration.
 d) Only considering solutions proposed by management.

3. How can active listening help in problem-solving?

 a) By interrupting others to assert your opinion.

 b) By ignoring alternative viewpoints.
 c) By understanding the perspectives of all stakeholders.
 d) By dominating the conversation with your ideas.

4. What is a crucial aspect of implementing a solution?

 a) Doing nothing and hoping the problem resolves itself.

 b) Assigning blame to others.
 c) Communicating the plan clearly to all involved parties.
 d) Keeping the solution a secret.

Fill in the Blanks

5. The first step in problem-solving is to __________ (identify/ignore) the root cause

of the issue.
6. __________ (Open/Closed) communication is essential for effective brainstorming
sessions.
7. Active __________ (ignoring/listening) involves understanding the perspectives of
all stakeholders.
8. Implementing a solution requires clear __________ (communication/blaming) to
all involved parties.
 True or False

9. True or False: Ignoring a problem is an effective strategy for solving it.

10. True or False: Brainstorming should be limited to ideas proposed by
management.
11. True or False: Active listening involves understanding the perspectives of all
stakeholders.
12. True or False: Communicating the plan clearly is not necessary when
implementing a solution.