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    Process Excellence (N)

    Uploaded by

    Srangarajan Srinivasa

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Process Excellence (N)

    Uploaded by

    Srangarajan Srinivasa
    5 views2 pages

    Original Title

    process excellence(n)

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    © © All Rights Reserved

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    5 views2 pages

    Process Excellence (N)

    Uploaded by

    Srangarajan Srinivasa

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    rocess Design in Operations Management:Process Design in Operations Management:

    Definition: Process design is the act of developing or optimising mechanisms whereby


    inputs are turned into outputs Understand. That is why knowledge of how work is
    done inside an organisation and how it is performed is critical together with
    identifying how such performance may be improved.
    Importance: The most effective pattern of organizing work flow enhances
    productivity, cuts down the cost of products and services to be delivered and or
    improve on the quality of products and services to meet the customers’ needs.
    Key Components: Market segmentation is one aspect of the organization’s strategic
    analysis and positioning that should be evaluated and includes the following
    attributes: value proposition; sales channel strategies; and pricing and sales process
    strategies.
    Operating Systems and Types in Operations Management:Operating Systems and
    Types in Operations Management:
    Overview: It is evident that there are different kinds of operation management and
    they are suitable for different kinds of businesses. Some stress on products while there
    are others that stress on services.
    Types: Manufacturing operations, service operations, and project-based operations are
    completely different from each other in their essential characteristics and difficulties.
    Strategies: Awareness of these types enables an organization to enhance its operations,
    thus meeting its business objectives2.
    Process Flow Analysis:
    Purpose: Process analysis is focused on finding bottlenecks, sources of waste and
    usage of resources in various processes.
    Steps: Collect information, chart the process and analyze information. It is one of the
    best ways of cutting expenses while at the same time increasing the customers’
    satisfaction.
    Application: Apply PA in production, material supply chain, customer interaction, and
    routine office duties3.
    Capacity Management and Waiting Lines:Capacity Management and Waiting Lines:
    Definition: The capacity management enables efficient use of resources in the
    organization. It integrates quantity of resources available with the need of the
    business.
    Types: Established potential capacity (long-term), immediate capacity (the resources
    are available today), and effective capacity (total available usable capacity).
    Importance: Optimization of capacity enables an organization to fulfil the defined
    production requirements and adaptability.
    Strategies: Ensure resources are at the right capacity, avoid overloading resources and
    use project management tools and software for information on utilization.
    Project Management vs. Operations Management:Project Management vs. Operations
    Management:
    Project Management: Concentrated on short term activities performed for certain
    objectives. It occurs in execution of a project and brings about special products,
    services, or end-products.
    Operations Management: Holds the overall leadership and supervisory responsibility
    for the general management of the organization and the proper exploitation of
    resources appropriated. It gives a continuous, recurrent performance.
    Overlap: These become intertwined at the time of the projects’ development and
    during expansions and closeouts of the operations.
    Responsibilities: Depending on the type of company and the project scope, both
    project and operations managers deal with budget, schedule, people, and skills but no
    the same way5.
    As I mentioned before, such concepts enable organizations to improve the efficiency

    of work, better spend resources, and reach operational excellence. 🌟

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