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SUPPY CHAIN MANAGEMENT(SCM)

SUPPLY CHAIN MANAGEMENT

INDUSTRIAL ENGINEERING

CESAR VALLEJO UNIVERSITY


CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

QUESTIONS

1-WHO ARE YOU?

2-WHAT DO YOU EXPECT FROM THE


COURSE?

3-WHAT DO YOU DISLIKE THE MOST?


TOPIC: INTRODUCTION TOCM
COURSES
CAPACITY: EXPLAINS WHAT SUPPLY CHAIN
MANAGEMENT IS, ITS OBJECTIVES, GOALS, AND THE
IMPACT OF DECISIONS ON THE SUCCESS OF A
COMPANY.
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL
LOGISTICS and DFI
Supply and Distribution Chain

Value chain
From the Supplier's Supplier to our Clients' Client (End Consumer)
“From Earth to Earth”

04/09/202
VIDEO

• https://youtu.be/K3YY8rHehNg
QUESTIONS I CÉSAR VALLEJO UNIVERSITY
EA R. ING. INDUSTRIAL

1- WHAT IS LOGISTICS?

2- WHAT IS SUPPLY CHAIN?


I CÉSAR VALLEJO UNIVERSITY
EA R. ING. INDUSTRIAL
LOGISTICS
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

It is part of the supply chain processes that plans,


implements and controls the efficient and effective
flow and storage of goods and services and related
information, from the point of origin to the point of
consumption, with the purpose of satisfying the
requirements of the client SOURCE ; John J. Coyle, C. John Langley
Jr., Robert A. Novack, Brian J. Gibson Supply Chain Management. A logistics
perspective
0V CÉSAR VALLEJO UNIVERSITY
SUPPLY CHAIN
" The supply chain encompasses the business
processes, people, organization, technology and physical
infrastructure that allows the transformation of raw
materials into intermediate and finished products and
services that are offered and distributed to the consumer
to satisfy their demand."
FOUNTAIN ; John J. Coyle, C. John Langley Jr., Robert A. Novack, Brian J. Gibson Supply Chain Management.
A logistics perspective
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

LOGISTICS SYSTEM DIAGRAM

SUPPLIES SECONDARY
PRIMARY TRANSPORTA CUSTOM
TRANSPORTA TION ERS
TION
•PROCESS OF
ORDERS.
•0
•MANAGEMEN
PLANT OF T
PRODUCTION INFORMATION

l
00
□—•••••=
------
000EHE •
•WAREHOUSE/T
MANAGEMENT
OF MCIA.
• REPACKING

04 ENTRY LOGISTICS OUTPUT


Supply Chain LOGISTICS
Management - SCM
0V CÉSAR VALLEJO UNIVERSITY
SUPPLY CHAIN
Supply and Distribution Chain Management

Do,'t
7 principles of SCM - Premises

“From the prop to the player, through


the fan, all efforts are vital for the
operation of a great team”
UNIVERSITY ALLEJO
E AR. ING. Yo

Focus on the final consumer

© Understand your values and requirements


© It doesn't matter where you are in the chain
© Learn about the journey of your products to the CF

04/09/202
0
UNIVERSITY ALLEJO
E AR. ING. Yo

not the
tasks
Focus on Processes

© Processes add value to the client, © Cultural change towards


Processes
© Improve internal processes first
© Then improve external processes (Customers and suppliers)
© Integrate, Integrate, Integrate

04/09/202
0
UNIVERSITY ALLEJO
E AR. ING. Yo

© Only CHAINS will survive that manage to print greater speed in

the flow of Products, Information and

Money
© Human Resource Speed

• Permanent Education and Training (Cultural Obsolescence)

• Decisions in Minutes…Seconds

04/09/202
0
UNIVERSITY ' ALLEJO
EAP ING. II

Use of standard metrics


© You can't improve what you don't measure
© Using common metrics
© Share measurements with Clients and Suppliers
© Cost, Service, Speed, Assets

04/09/202
0
UNIVERSITY
E AR. ING. Yo

"Collaboration".

© Beyond EDI ■ 75 "'Yo


© Share Resources, Education, Experience, Information,
Goals, Plans, Metrics, Profits
© Develop the culture of “Collaboration”
© Inter-company teamwork
© Use proven models (ECR, SCOR, etc.)
© Confidence...

04/09/202
0
UNIVERSITY
E AR. ING. Yo

“New Process: Chain Planning.”


© It is Sales and Operations Planning
at the Supply Chain level (Inter-company)
© At the Product level
© Promotions (DM)
© Not all products
© Not all Clients
© Not all Providers
© Develop the culture of Planning

04/09/202
0
UNIVERSITY ALLEJO
E AR. ING. Yo

EFFECTIVE use of technology”

© Evaluate the added value to your Processes and


Clients
© Implement based on Proven best practices © Misuse

04/09/202
0
UNIVERSITY ALLEJO
E AR. ING. Yo

adds Costs to the Chain


© Don't use it for FASHION

04/09/202
0
Logistics Information and Communications System

Reverse logistics
GH UNIVERSITY ALLEJO

Specific Objectives of the SCM

Minimize
Cost Service
operatio level
Differentiate
nal d?
Maximize
$
Shopping
Transportation Storage
Inventory management • Flexibility
Information and Speed: < time
communications
systems Reverse
logistics Lost sales Strike a balance!
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Logistics and its Evolution: Traditional View

The optimization of isolated functions


DOES NOT globally optimize the
logistics process
Level of
Total
Service
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Logistics and its Evolution: Current Vision


h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Custom
Suppliers
ers
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Logistics and its Evolution: Current Vision

Supply Chain Integration and Coordination

Appro Production Distribution Sales


ved

Pull System
Suppliers Custom
ers
Cost Level of
Total Service
CÉSAR VALLEJO UNIVERSITY

4 Supply chain
Store
EAR. ING. INDUSTRIAL

of bread
flour company
AGRICULTURE Store Transform Store
wheat tion of flour

Industrial bakery

Retailers Transform Store


tion Of flour

CUSTOM
ERS
CÉSAR VALLEJO UNIVERSITY
EAR. ING. INDUSTRIAL
Evolution of logistics towards the
supply chain
Fragmentation of activity in 1960 Integration of activities from 1960 to the year 2000 2000*

Logistics

Strategic planning

Information services

Marketing/sales

Finance
CÉSAR VALLEJO UNIVERSITY

ORIGIN
EAP ING. INDUSTRIAL

The term “ Supply Chain ,” also known as


“Supply Chain,” entered the public domain
when Keith Oliver , a consultant at Booz
Allen Hamilton, used it in an interview with
the Financial Times in 1982.
■ Í1|
,
CÉSAR VALLEJO UNIVERSITY
" • EAP ING. INDUSTRIAL

SUPPLY CHAIN MANAGEMENT?

SUPPLY CHAIN MANAGEMENT?


h) CÉSAR VALLEJO UNIVERSITY
WHAT IS SUPPLY CHAIN MANAGEMENT? EAP ING. INDUSTRIAL

Supply Chain Management is the art and science of


integrating product, information and financial flows
across the entire supply pipeline, from the
supplier's supplier to the customer's customer.

FOUNTAIN ; John J. Coyle, C. John Langley Jr., Robert A. Novack, Brian J. Gibson
Supply chain management. A logistics perspective
Figure
■ Í1| CÉSAR VALLEJO UNIVERSITY
Integrated supply chain
, " • EAP ING. INDUSTRIAL

1.4
Supply chain management is the art and science of integrating product, information and financial flows across the
entire pipeline, from the supplier's supplier to the customer's customer.

Retailers/
Suppliers Dealers Manufacturers
Wholesalers customers
Products/services
Information
Finance

Source: Center for Supply Chain Research, Penn State University.


Logistics vs Supply Chain Management is the
same thing?

SUPPLY CHAIN MANAGEMENT LOGISTICS

The movement and integration The flow and storage of goods


FOCU of supply chain activities. inside and outside the company.
S
Involves different organizations.
Involves the organization itself.
SCOPE
Control the end-to-end supply
chain. It is just a Supply Chain
Management activity.
CONTROL
Obtain a substantial competitive
advantage. Full customer satisfaction

AIM
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Logistics Activities
KEY ACTIVITIES SUPPORT ACTIVITIES

1. Customer Service Standards ■ Order taking process


■ Requirements of the client ■ Stock storage and retrieval
■ Customer response
■ Set service levels 3. Shopping
■ Supplier selection
2. Transport ■ Timing and quantities
■ Mode and service selection
■ Routes and freight 4. Packaging
■ Vehicle programming
■ Complaint processing 5. Relationship with production and operations
■ Rate audit ■ Specify additional quantities
■ Sequences and production times
3. Inventory management ■ Supply programming
■ CP sales estimate
■ Inventory policies 6. Information Maintenance
■ Products mixture ■ Collection, storage and manipulation of information
■ Number and size of storage points ■ Analysis of data
■ Information control
4. Information Flows
■ Inventory-sales interface procedures
■ Information transmission
■ Order rules
1. Storage
■ Space design and stock distribution
■ Warehouse configuration

2. Material handling
■ Equipment selection and replacement
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

THE TRIANGLE OF LOGISTICS


STRATEGY

Inventory Transportation
Strategies Strategy
.Forecast
.Storage Basics .De*
* Fundamentals of
Inventory Purchasing Goals of Transport
and Supply customer * Decisions of the
Scheduling of service
Decisions of * The product Transport
storage * Logistics Service
* Information systems.

Location Strategy

* Location
Decisions
h) CÉSAR VALLEJO UNIVERSITY
EAP INDUSTRIAL ING

(C(O)ND(O)NENESS ©1
L/A (C/AD)EN/A ©E
SUNNSSR(O)
There are 3 fundamental parts in the logistics chain:

Supply Manufacturing Distribution


SUPPLY CHAIN MANAGEMENT

• Network planning
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Supply chain
TRACEBT
LTTY

SUPPLI
ER
Traceability is a tool to know all the elements involved in the production of a product
(raw materials, additives, DLE Packaging, etc.) and all the phases that said product goes through
(purchase 1-15 on O"uhmtm" ""Faction, production, processing, storage, distribution, etc.)
CESAR VALLEJO UNIVERSITY
EAR. ING. INDUSTRIAL

SUPPLY CHAIN MACRO PROCESSES

□ 1 -Supplier Relationship Management


(ARP)
□ 2 -Internal Supply Chain Management
(ACSI)
□ 3 -Customer Relationship Management
(ARC)
CESAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

OljetÍv88 of the Gestli of Gadena


idlü SuÜigtrgg

Reduce the total cost of the supply chain through effective marketing, production
and distribution strategies Ensure response to customer demand
Minimize the time between the production of a product and its sale to the end
customer
Maximize cash by reducing inventory and improving payment times
Improve customer service
Ensure competitive advantages during the introduction of new products and services
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Supply Chain Management Goal

Achieve effective integration and coordination from the


suppliers to the final customer , which allows producing
and
to distribute:

□ The right product The
reducing
right quantity The total Getting
n better
In the right place at the cost
□ the level
right time of
CESAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Responsible supply chain


V A Supply Chain is responsible (sustainable} when :

V Manages environmental, social and economic impacts , and encourages


good practices , throughout the complete life cycle of the organization's
products.
V Creates value for all participating stakeholders

For many companies, a large part of the social and environmental impact is
performed in the production process

Design Production

Recyclable
Matera raw sustained Point of sale Interaction with teeth
More sustainable processes SUPPLIERS MANAGEMENT

Subject Transportati
Cousin
Production
onPacka
and JI
t
Supplier management
4/
CAESAR UNIVERSITY
GOES

Some benefits of a successful SCM EAP ING. INDUSTRIAL

Reducing inventory levels


□ Reduction of sales and waste
□ Greater efficiency in the use of resources
□ Greater reliability
□ Reduction of transportation costs
□ Better long-term relationships with customers and
suppliers!
□…
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

Manufacturing Excellence

04/09/2020
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

WHAT IS REVERSE LOGISTICS?


REVERSE LOGISTICS

Process of planning, executing and controlling


the flow of finished products, services and
h) CÉSAR VALLEJO UNIVERSITY

related information from the point of EAP ING. INDUSTRIAL

consumption to the origin.

Purpose of reverse logistics is:

Maximize the value of the recovered flow


DIRECT FLOW REVERSE FLOW
0V CÉSAR VALLEJO UNIVERSITY
DISADVANTAGES OF REVERSE LOGISTICS

1-Reuse of some materials.


2-Greater confidence in the customer when making
the purchase decision.
3-Considerable improvement of the company's image
among consumers.
4-Obtaining feedback information about the product.
1-Preliminary studies are required to establish
0V CÉSAR VALLEJO UNIVERSITY
DISADVANTAGES OF REVERSE LOGISTICS
decision policies on the subject.
2-It is not just a simple manipulation of the product.
3-All departments of the company are related to the
activities that are intended to be implemented in
Reverse Logistics.
4-Inspections must be carried out on each product
individually and thoroughly.
• WHAT IS GREEN LOGISTICS?
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

GREEN
LOGISTICS
Green logistics deals more broadly with
environmental problems, it is more associated with
the definition of environmental quality, which in
recent years has come to mean: “Safe drinking
water, healthy ecosystems, safe food, communities
free of toxic substances, safe waste management
and restoration of contaminated sites”
GREEN LOGISTICS
The environmental problems derived from a
They demand immediate and efficient solutions to avoid the
collapse of the current system:

PARADIGM SHIFT
UNCONTROLLED WASTE
CONSUMERISM ECO-CONSUMPTION
IRRATIONAL CONSUMPTION
RESPONSIBLE CONSUMPTION
PRODUCTION
PRODUCTION
CONSUMPTION
CONSUMPTION
SPILL
CÉSAR VALLEJO UNIVERSITY
EA.P ING. INDUSTRIAL

PICKUP +
+ WASTE VALORIZATION
TREATMENT

Consume and Throw Use, collect and recycle


away
Elements of Green Logistics
Green
transport

recycling Green Storage


Waste

CUSTOMER

Distribution
Green
CÉSAR VALLEJO UNIVERSITY
EA.P ING. INDUSTRIAL

Load and
Wish rga
Green
Q• CÉSAR VALLEJO UNIVERSITY

WHO HAVE ACHIEVED HIGH LEVELS OF


INTEGRATION IN THEIR SUPPLY CHAIN?
Case # 1 Wallmart – ITS 3 CORE BELIEFS:
1-Respect for the individual,
2-Customer service and
3-Pursuit of excellence.
- Strategic alliances with suppliers and sharing information
.
CÉSAR VALLEJO UNIVERSITY
EA.P ING. INDUSTRIAL
h) CÉSAR VALLEJO UNIVERSITY

LOGISTICS AND SUPPLY CHAIN EAP ING. INDUSTRIAL


h)
Remember
CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

“ Today, companies do not compete… the


supply chains to which those companies
belong compete ”
Michael E. porter
Ph.D., Harvard University
h) CÉSAR VALLEJO UNIVERSITY
EAP ING. INDUSTRIAL

TEAM WORK

1-Prepare a visual organizer as a work


team with the title Supply chain of a
product that will be presented in class.

2-Solve a practical case


CESAR VALLEJO UNIVERSITY

Thank you!

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