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LESSON 19: ĐOẠN HỘI THOẠI NGẮN PART 3, ĐOẠN

EMAIL, LETTER, NOTICE, MEMO, REPORT PART 7
I. LISTENING: PART 3

1. VOCABULARY

1. Department store (n) /dɪˈpɑːrtmənt stɔːr/ Cửa hàng bách hóa

Ex: You can buy it at a department store. (bạn có thể mua nó ở cửa hàng bách hóa)

2. Firm (n) / company /fɜːrm/ Công ty

Ex: An advertising firm. (Công ty quảng cáo.)

3. Plant (n/v) /plænt/ (n) Nhà máy, thực vật

(v) Trồng

Ex: A manufacturing plant. (Công ty sản suất.)

4. Manufacture (n/v) /ˌmænjuˈfæktʃər/ Sản xuất

Ex: He works for a company that manufactures car parts. (Anh ấy làm việc cho một nhà

máy sản xuất phụ tùng xe hơi.)

5. Supplier (n) /səˈplaɪər/ Hãng cung ứng

Ex: A local supplier. (Một nhà cung cấp địa phương.)

6. Warranty (n) /ˈwɔːrənti/ Giấy bảo hành

Ex: The machine is still under warranty. (Cái máy này vẫn còn trong thời hạn bảo

hành.)

7. Budget (n) /ˈbʌdʒɪt/ Ngân sách

Ex: Increasing a budget. (Gia tăng ngân sách.)

8. Commercial (n/adj) /kəˈmɜːrʃl/ Sự quảng cáo, (thuộc)

thương mại

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Ex: The commercial law. (Luật thương mại.)

9. Look forward to + N/Ving / lʊk ˈfɔːrwərd tə/ Mong đợi

Ex: I'm looking forward to your visit. (Tôi mong đợi anh đến thăm.)

10. On schedule /ɒn ˈʃedjuːl/ Đúng lịch trình

/ɒn ˈskedʒuːl/

Ex: It'll keep us on schedule. (Nó sẽ giúp chúng ta đúng lịch trình.)

11. Process (n/v) /ˈprɑːses/ (n) Quá trình, quy trình

(v) xử lý

Ex: A manufacturing process. (Quy trình sản xuất.)

12. Regularly (adv) /ˈreɡjələli/ Đều đặn, một cách

thường xuyên

Ex: The post arrives regularly at eight every morning. (Người đưa thư đến đều đặn vào

8 giờ mỗi buổi sáng.)

13. Membership (n) /ˈmembəʃɪp/ Hội viên, phí hội viên

Ex: Sign up for a membership. (Đăng ký hội viên.)

14. Dental (adj) /ˈdentl/ (thuộc về) răng

Ex: A dental appointment. (Cuộc hẹn nha khoa.)

15. Qualify (for) (v) /ˈkwɒlɪfaɪ fər / Đủ điều kiện cho

Ex: Do I qualify for a student discount? (Tôi có đủ điều kiện cho khuyến mãi dành cho

học sinh sinh viên không?)

2. MATCHING

1. Department store (n) a) Sản xuất

2. Firm (n) = company b) Hãng cung ứng
3. Plant (n/v) c) Giấy bảo hành
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4. Manufacture (n/v) d) Mong đợi

5. Supplier (n) e) Đúng lịch trình
6. Warranty (n) f) Cửa hàng bách hóa
7. Budget (n) g) Đều đặn, một cách thường
xuyên
8. Commercial (n/adj) h) nhà máy, thực vật, trồng
9. Look forward to + N/Ving i) Công ty
10. On schedule j) Hội viên, phí hội viên
11. Process (n/v) k) Đủ điều kiện cho
12. Regularly (adv) l) (thuộc về) răng
13. Membership (n) m) Quá trình, quy trình xử lý
14. Dental (adj) n) Sự quảng cáo, (thuộc) thương
mại
15. Qualify (for) (v) o) Ngân sách

Questions 1-3 refer to the following conversation

1. Where do the women work?
(A) At an advertising firm
(B) At a music studio
(C) At a manufacturing plant
(D) At a department store

2. What does the man say about a product?

(A) It comes in many colors.
(B) It has a warranty.
(C) It is made of quality materials.
(D) It is only available online.

3. What does Helen recommend doing?

(A) Increasing a budget
(B) Developing a timeline
(C) Checking some customer reviews
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(D) Contacting some local suppliers

W-Br: Good afternoon, Mr. Thompson. We at Pellman (1) ___________________

advertising are
excited to work on the ad campaign for your new wind-resistant umbrella.
M-Cn: I'm looking forward to getting started. Our umbrella's made of (2) __________
high quality

___________________.
material And we want the commercial to highlight the quality of the
umbrella to our customers.
W-Br: Well you've come to the right place. Let me introduce you to our scriptwriter,
Helen.
W-Am: Hi, it's nice to meet you. I have several ideas already, but before we get to
that, I suggest we (3) ________________________________.
develope the timeline It'll keep us on schedule
throughout the whole process.

Questions 4-6 refer to the following conversation

4. What kind of class is the woman interested in?
(A) Dance
(B) Strength training
(C) Swimming
(D) Yoga

5. What does the man suggest the woman do?

(A) Invite a friend to join her
(B) Try a free class
(C) Return at a later time
(D) Sign up for a membership

6. What special offer does the woman qualify for?

(A) A guest pass
(B) A student discount
(C) A private lesson
(D) A free water bottle

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M-Au: Hello. Welcome to Baldwin Fitness Club. How can I help you?
W-Am: Hi. I have a question. I'm not a member here, but I'm interested in taking some
(4) _________________________, like jazz or hip-hop. Can I take dance classes
without joining the club?
M-Au: Sure. Anyone can take our classes. But, if you plan to go to them regularly, it's
actually cheaper (5) _____________________________ instead of paying for each
class.
W-Am: OK, that sounds like a good idea. And I'm currently a university student. Do I
qualify for a student discount?
M-Au: Yes, of course. Our (6) __________________________________ is only 30
dollars a month.

II.READING: PART 7

1.VOCABULARY

1. Policy (n) /ˈpɒləsi/ Chính sách

Ex: A new policy will go into effect. (Một chính sách mới sẽ được áp dụng.)

2. Promotional (adj) /prəˈməʊʃənl/ (thuộc) quảng cáo

Ex: A promotional sale. (Giảm giá để quảng bá sản phẩm.)

3. Original (n/adj) /əˈrɪdʒənl/ Bản gốc, độc đáo

Ex: The original packaging. (Bao bì đóng gói ban đầu.)

4. Component (n) /kəmˈpəʊnənt/ Bộ phận cấu thành

Ex: Component parts. (Bộ phận cấu thành)

5. Accompany by /əˈkʌmpəni baɪ/ Đi kèm với

Ex: The return must be accompanied by a receipt. (Hàng hóa trả về phải kèm theo hóa

đơn.)

6. Defective (adj) /dɪˈfektɪv/ Có thiếu sót, bị lỗi

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Ex: Defective merchandise. (Hàng hóa bị lỗi)

7. Procedure (n) /prəˈsiːdʒər/ Thủ tục

Ex: What’s the procedure for opening a bank account? (Thủ tục mở tài khoản ở ngân

hàng như thế nào?)

8. Expense (n) /ɪkˈspens/ Chi phí, phí tổn

Ex: A business trip expense report. (Báo cáo chi phí công tác.)

9. Reimbursement (n) /ˌriːɪmˈbɜːrsmənt/ Sự hoàn lại, hoàn tiền

Ex: We receive reimbursement for travel. (Chúng tôi nhận được hoàn tiền chi phí du

lịch.)

2. MATCHING

1. Policy (n) a) Bộ phận cấu thành

2. Promotional (adj) b) Chính sách
3. Original (n/adj) c) Phí tổn
4. Component (n) d) (thuộc) quảng cáo
5. Accompany by e) Bản gốc, độc đáo
6. Defective (adj) f) Thủ tục
7. Procedure (n) g) Sự hoàn lại, sự trả lại
8. Expense (n) h) Đi kèm với
9. Reimbursement (n) i) Bị lỗi

Questions 1-2 refer to the following notice.

Aguni Plumbing Supply Returns

Beginning March 1 at all Aguni Plumbing Supply locations, customers will be

able to come to our stores to return purchases made online. For a complete refund,
the return must be made within 30 days of purchase and must be accompanied by
a receipt. In addition, the merchandise must be returned in the original packaging,

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and all components must be included. After 30 days, refunds will be limited to in-
store credit only. Defective items may be exchanged for the same item only.

1. What will happen on March 1?

(A) A shipment will be returned.
(B) A new policy will go into effect.
(C) A promotional sale will take place.
(D) A customer survey will be published.

2. What is NOT a requirement for a complete refund?

(A) The return must be made at the original purchase location.
(B) The return must be made within a certain time frame.
(C) The item must be returned with all its components.
(D) The item must be returned in the original packaging.

Questions 3-5 refer to the following e-mail.

To: All Staff

From: Selene Hong
Date: March 25
Subject: Reminder
Dear Staff,

I would like to draw your attention to several new procedures regarding

business trip expense reports. - [1] -. Beginning next month, business-related
dining receipts must be accompanied by a listing of each dinner attendee.
Also, please make sure that you do not include receipts for any non-work-
related items or activities with your report. - [2] - . Finally, note that our
accounting software will now automatically calculate for you the total to be
reimbursed. You need only to upload images of your receipts for the software

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to do this.

I will be happy to respond to your questions. - [3] -. However, I will be flying

to Tokyo this Friday to meet clients, so I will not be checking e-mail that day.
- [4]

Sincerely,

Selene Hong
Assistant Director, Human Resources Department
Datoric Systems

3. What is indicated about Datoric Systems?

(A) It has increased the spending amount allowed for business dinners.
(B) It will adopt new procedures for filing travel expense reports.
(C) It has office locations in several countries.
(D) It plans to hold a company celebration.
4. Why is the accounting software mentioned?
(A) To highlight a special capability it has
(B) To encourage staff to install it
(C) To help employees log on to it
(D) To point out that it will be replaced
5. In which of the positions marked [1], [2], [3], and [4] does the following
sentence best belong?
"Following these steps will enable us to quickly issue your reimbursement
payment."
(A) [1]
(B) [2]
(C) [3]
(D) [4]

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