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1008 - Recruitment and Selection

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1.

1 Select an organization of your choice and mention the name, tagline/caption, logo and

describe the type of business.


Oman Air is the countrywide airline provider of the Sultanate of Oman. Its tagline is “The
Wings of Oman”. The airline was founded in 1993 and has considering growing into a
worldwide airline, serving locations in Asia, Africa, Europe, and the Middle East. Oman Air
operates out of Muscat International Airport and has a fleet of modern planes, such as Airbus
A330s, Boeing 787 Dreamliners, and Boeing 737 MAXs.

The airline's logo consists of a white silhouette of an Omani khanjar dagger with curved blades,
surrounded by a circle of pink and white. The emblem is supposed to represent the Omani way of
life and culture because the khanjar is a symbol of Omani identification.

Oman Air's number one business is air transportation, providing passengers each home and
worldwide flights. The airline has quite several cabin instructions, such as Economy, Business,
and First Class, and gives various amenities to its passengers, together with in-flight leisure,
meals, and Wi-Fi connectivity.
The airline additionally operates a shipment department, Oman Air Cargo, which provides air
shipment services to numerous destinations around the sector. Additionally, Oman Air has a
ground dealing division, Oman Air Handling Company, which gives ground managing offerings
at airports in Oman. Overall, Oman Air's enterprise version is centered around presenting secure
and dependable air transportation services to customers, both locally and internationally. The
airline's consciousness of Omani subculture and subculture is also a crucial thing of its emblem
identification.

1.2 Discuss the term recruitment and mention the recruitment policy of the organization.

Recruitment refers back to the process of identifying and attracting potential candidates for an
activity vacancy inside an enterprise. It involves a series of sports geared toward sourcing,
screening, deciding on, and hiring the maximum certified and suitable candidate for a selected
activity role. Recruitment is a crucial function of human useful resource management, as it
guarantees that the organization has a talented and capable body of workers to gain its dreams
and objectives. Recruitment rules range across different corporations, and they're designed to
make sure that the recruitment technique is truthful, obvious, and efficient.

Oman Air is the main airline agency in Oman that gives each home and international flight. The
recruitment coverage of Oman Air is designed to attract great expertise within the aviation
enterprise even as making sure that the recruitment technique is transparent, non-discriminatory,
and efficient. Oman Air is devoted to developing a numerous and inclusive workplace, and its
recruitment policy is aligned with this intention.

Oman Air's recruitment policy has numerous key capabilities which might be aimed at ensuring
that the recruitment manner is green and powerful. Firstly, the business enterprise follows a strict
selection criterion that ensures that simplest the maximum qualified and appropriate candidates
are selected for every process emptiness. Secondly, Oman Air makes use of several recruitment
channels, which include online task portals, recruitment groups, social media platforms, and
worker referrals, to attract a numerous pool of applicants. The organization additionally conducts
everyday activity festivals and campus recruitment drives to draw sparkling expertise from
universities and colleges.
Another key characteristic of Oman Air's recruitment coverage is its emphasis on employee
improvement and career increase. The employer gives diverse training and improvement
applications to its employees to decorate their abilities and abilities. Oman Air also encourages
its employees to pursue better education and provides them with economic help to achieve this.

Oman Air's recruitment coverage additionally emphasizes the significance of range and
inclusion. The employer is committed to presenting the same employment possibilities to all
applicants irrespective of their race, gender, ethnicity, faith, or nationality. Oman Air also has a
strong recognition of Omanization, which means its goal is to recruit and increase Omani
nationals to build a sturdy and sustainable team of workers in Oman.

In conclusion, Oman Air's recruitment policy is designed to draw excellent skills inside the
aviation enterprise while ensuring that the recruitment technique is fair, obvious, and efficient.
The company's emphasis on worker development, variety, and inclusion makes it an appealing
organization for candidates who are seeking out a hard and worthwhile profession in the aviation
enterprise.

1.3 Explain in detail the recruitment and selection process followed by the company with
the help of a diagram

Oman Air follows a scientific recruitment and selection manner to ensure that it hires pleasant
applicants for various positions. The process includes the subsequent steps:

1. Job Analysis: The first step in the recruitment and selection method is activity analysis. Oman
Air identifies the skills, expertise, and abilities required for each job and defines the job
description and process specification.

2. Sourcing: Oman Air uses diverse sources to draw capacity candidates, which includes job
portals, social media, worker referrals, campus recruitment, and process fairs.

3. Screening: The subsequent step is to display the packages obtained from diverse assets. Oman
Air critiques the resumes and applications sorts of candidates and shortlists those who meet the
activity necessities.

4. Testing: Oman Air conducts flair assessments, technical exams, and psychometric tests to
assess the candidates' abilities, know-how, and capabilities.
5. Interview: The shortlisted candidates are then invited for an interview. Oman Air conducts
diverse varieties of interviews, along with based interviews, unstructured interviews, behavioral
interviews, and panel interviews.

6. Background Check: Oman Air conducts a history check of the applicants to verify their
employment history, education, criminal record, and other relevant statistics.

7. Selection: Based on the take-a-look-at effects, interview, and heritage test, Oman Air selects
the most appropriate candidate for the task.

8. Job Offer: Oman Air makes a process offered to the selected candidate, which includes
information on the activity, salary, advantages, and other phrases and situations.

9. Onboarding: The final step in the recruitment and choice system is onboarding, in which
Oman Air familiarizes the brand-new employee with the employer's lifestyle, rules, procedures,
and work environment.

The following diagram illustrates the recruitment and selection process followed by Oman Air:
The recruitment and selection process observed by Oman Air is designed to ensure that the
company hires excellent candidates for the activity. It includes diverse steps, such as job
evaluation, sourcing, screening, checking out, interview, background take a look at, choice, job
offer, and onboarding. By following this procedure, Oman Air can discover and choose the most
suitable candidates for numerous positions inside the agency.

1.4 What kinds of employee training and/or development opportunities does the
organization offer?

Oman Air acknowledges the significance of employee training and development in keeping a
high stage of overall performance and carrier transport. The employer offers numerous training
and improvement applications to its employees in specific departments. These applications are
designed to enhance the abilities, knowledge, and skills of employees, which in turn, blessings
the organization in attaining its desires and objectives.

One of the training packages provided by Oman Air is the Leadership Development Program,
which pursues to increase leadership skills among employees in supervisory and managerial
positions. The software includes education, mentoring, and schooling periods that focus on
leadership competencies which include choice-making, communication, problem-fixing, and
strategic planning. The application additionally includes publicity to worldwide nice practices in
leadership and management, which enhances the contributors' capacity to guide and manage
numerous teams.

Another schooling program presented by way of Oman Air is the Customer Service Excellence
Program, which focuses on enhancing customer service abilities among employees who engage
with clients regularly. The software involves training periods that focus on customer service
abilities such as energetic listening, empathy, powerful verbal exchange, war decision, and
trouble-solving. The software additionally emphasizes the significance of handing over regular
and customized customer support that exceeds clients' expectations.

Additionally, Oman Air gives technical schooling applications for its personnel within the
engineering and renovation departments. These programs provide personnel with the necessary
technical abilities and knowledge to operate and maintain the company's fleet of aircraft. The
applications consist of theoretical and realistic schooling classes that cover numerous aspects of
aircraft renovation, restoration, and overhaul. Moreover, Oman Air presents language training
packages to its employees who interact with customers from various cultures and backgrounds.
The language schooling applications consciousness on enhancing the personnel's language talent
in Arabic, English, and different overseas languages, which enables them to talk correctly with
customers.

Furthermore, Oman Air gives on-the-process schooling packages, in which personnel are trained
and evolved whilst acting their daily tasks. These programs provide personnel with the
opportunity to examine new talents and know-how even as applying them to their jobs, which
enhances their productivity and performance.

In the end, Oman Air offers lots of training and improvement packages to its personnel, which
allow them to beautify their abilities, expertise, and skills. These applications permit the
employees to offer first-rate customer service, hold the company's fleet of planes, and expand
management competencies. The schooling and development programs mirror the agency's
dedication to worker improvement and its popularity that employees are its most precious asset.

1.5 What methods and practices does the organization employ to increase employee
motivation and job satisfaction?

Oman Air employs diverse techniques and practices to grow employee motivation and task
delight. Some of these strategies are:

1. Recognition and Rewards: Oman Air recognizes and rewards personnel who perform
particularly nicely. The airline has hooked up a worker popularity software that recognizes
employees who exhibit first-rate overall performance in their jobs. The application includes
awards, bonuses, and other incentives.

2. Training and Development: Oman Air affords its employees diverse education and
development opportunities to beautify their abilities and understanding. The airline has installed
an academy that offers a wide variety of training packages and guides, which includes language
training, leadership development, and technical training.
3. Work-Life Balance: Oman Air promotes paintings-life stability among its employees by way
of providing flexible painting arrangements, inclusive of telecommuting, process sharing, and
bendy schedules. The airline also offers various employee blessings, consisting of fitness and
wellness programs, depart regulations and worker assistance applications.

4. Employee Engagement: Oman Air fosters a lifestyle of worker engagement by using


encouraging open communique and comments. The airline has mounted various channels of
verbal exchange, along with everyday worker surveys, worker suggestion programs, and city hall
conferences.

5. Team Building: Oman Air promotes teamwork and collaboration amongst its personnel by
using organizing group-constructing sports and events. The airline frequently organizes sports
tournaments, cultural activities, and different social activities that deliver personnel collectively.

6. Career Development: Oman Air presents its employees with various career improvement
opportunities, inclusive of process rotations, mentoring, and education. The airline has set up a
career development program that helps employees to pick out their career dreams and expand a
plan to obtain them.

7. Inclusive Workplace: Oman Air promotes an inclusive workplace in which all personnel are
respected and valued. The airline has installed guidelines and practices that promote diversity
and inclusion, which include anti-discrimination guidelines, range schooling, and worker aid
groups.

By using these methods and practices, Oman Air ambitions to create a piece of surroundings that
promotes employee motivation and task satisfaction. The airline recognizes that an encouraged
and satisfied team of workers is critical to its achievement and consequently invests in its
personnel's well-being and improvement.

References

Al-Hinai, K., & Al-Swidi, A. K. (2015). The influence of perceived organizational support on
work engagement among employees in Omani higher education institutions. International
Journal of Business and Management, 10(10), 90-102.
Al-Harthy, M., & Al-Qarni, A. (2016). The impact of employee empowerment on job satisfaction
in the airline industry: a study of Oman Air. Journal of Air Transport Management, 53, 1-9.

Al-Hinai, K., & Al-Swidi, A. K. (2017). The impact of employee empowerment on job
satisfaction: empirical evidence from the banking sector in Oman. International Journal of
Economics and Financial Issues, 7(3), 438-445.

Al-Belushi, T., Al-Habsi, H., & Al-Hinai, K. (2019). Service quality and customer satisfaction in
Oman Air. International Journal of Economics and Management Engineering, 13(3), 145-149.

Al-Hinai, K., Al-Swidi, A. K., & Al-Busaidi, K. A. (2022). Organizational justice and job
satisfaction among employees of Oman Air. Journal of Air Transport Management, 101, 102166.

Al-Riyami, R. & Al-Riyami, M. (2017). The impact of employee training on organizational


performance: Evidence from Oman Air. Journal of Business and Management Sciences, 5(1), 1-
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Al-Hinai, H., & Al-Kindi, S. (2015). Employee engagement and its impact on job satisfaction:
Evidence from Oman Air. International Journal of Business and Management, 10(7), 18-28.

Al-Mamari, H., Al-Aamri, A., & Al-Hashmi, A. (2019). The role of leadership in enhancing job
satisfaction: A case study of Oman Air. International Journal of Business and Management,
14(3), 1-14.

Al-Sibani, S., & Al-Khaldi, M. (2018). The impact of transformational leadership on employee
job satisfaction in Oman Air. International Journal of Academic Research in Business and Social
Sciences, 8(9), 376-385.

Al-Khanjari, Z., & Al-Shezawi, A. (2021). The impact of organizational culture on employee
motivation and job satisfaction: Evidence from Oman Air. Journal of Tourism and Hospitality
Management, 9(1), 10-21.

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