Service Writing
Service Writing
Service Writing
LECTURE NOTES
ON
SERVICE WRITING
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TABLE OF CONTENTS
CHAPTER TITLE PAGE
2. Service Correspondence 11
4. Military Abbreviations 31
6. Board of Inquiry 46
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CHAPTER ONE
INTRODUCTION TO SERVICE WRITING
1. The term ‘Service Writing’ is used to denote standardized rules for the
preparation and layout of paper work within the three services. These rules cannot
in practice cover all eventualities, when this happens, the writer will adopt any
suitable convention to suit the particular circumstance. Service writing facilitates
clear presentation of facts, speed and ease of understanding. It helps each person
concerned in paper work namely:-
b. The Typist. The typist does not have to adapt drafts to make it
suitable for typing.
2. Note that the conventions apply to manuscript and typewritten work and not
necessarily to all printed documents. This is so because the printer has a wider
variety of type styles and sizes and can vary the spacing of words as he wishes.
1. Service Writing was broken into two in the Nigerian Army. This distinction
does not applied to Nigerian Navy and Nigerian Air Force except in the context of
Joint Operations or Exercise. e.g OP SEA DOG. The distinctions were:-
(4) Appreciations.
(7) Memoranda.
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1. Service Writing should obey the rules of good English but, above all,
demands:-
(1) Avoid abstract nouns where verbs or adjectives can be used. e.g
“The present restrictions must continue”. Rather than “The cessation
of the period of restrictions cannot be made”.
(2) Use active rather than passive construction of verb, e.g. “You
saw him”, rather than “He was seen by you”.
(3) Use English words rather than foreign words when the same
idea could be expressed in English.
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b. Choice of Words. The writer must know all wording which he uses
to avoid ambiguity, vagueness and mis-understanding. Short words were
better preferred, and most importantly; right words must be used in the right
context.
3. CONCLUSION
Service Writing cannot be turned into attractive prose just by avoiding errors
in the use of language. All the rules in this chapter will help the writer in preparing
his paperwork. No shortcuts to writing straight forward English, the habit is
acquired by studying good prose and by constant practices.
PARTS OF A DOCUMENT
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b. Text. The text includes the main body of the document which may be
broken into headings.
HEADINGS
b. Main Heading. The main heading is placed centrally over the typed
area, in underlined capitals and not followed by a full stop. In a 2 line
heading, if one is necessarily shorter than the other, the second line is to be
shorter and placed centrally under the first.
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NUMBERING OF PARAGRAPHS
ANNEX A TO
7DIV/153/G
DATED 4 JAN 91
Annexes should normally be attached to the document to which the relate but may
be issued separately if circumstances dictate. Distribution of annexes dealing with
specialized matters which do not concern all recipients of the main document may
be restricted to those who require the special information.
5. Appendices. Supplementary documents that amplify an annex are called
appendices. They should:-
a. Be referred to in the text of the parent annex.
b. Be numbered consecutively in Arabic numerals in the order in which
they appear in the text; a single appendix being numbered Appendix 1.
c. Have their own subject headings.
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d. Be listed numerically at the close of the parent annex (but not the main
parent document); the wording used to identify them being the same as their
subject headings.
e. Show the identifying Reference of the main document; the form of
wording used, which is normally on 4 lines, being:
APPENDIX 1 TO
ANNEX A TO
7DIV/153/G
DATED 4 JAN 91
DISTRIBUTION
7. If a service letter has only one addressee, the addressee is normally shown
immediately beneath the identifying Reference Number at the top of the first page.
If there are many addressee, then “See Distribution” will be there in that position
which directs the readers to the “Distribution” below after the signature block on
the left hand side. The whole addressees will be listed under the Distribution in
this order – Action Addressees and Information Addressees.
9. If more than one document is sent to any addressee, the number of copies
sent; is to be written in brackets, against the said addressee.
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10. External addressees are listed in order of seniority. They are shown in order
of numerical title or alphabetical, if appropriate. In NN, correspondences are
addressed to holder of appts; not to HQ or Unit as done in the NA.
11. For Internal addressees they are listed in order of established practice of the
originating Service or HQ (that is by following thee Distribution List).
12. If necessary that a particular individual see the correspondence; then the
expression “For the attention of………….” Is inserted in brackets beneath the
addressee and the envelope marked so likewise.
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CHAPTER TWO
SERVICE CORRESPONDENCE
Correspondence is the general terms used for all communication by members of the
services during the course of their duty. In common with all Service Writing,
Service correspondence conforms with standard layout. The layout used depends
upon the purpose of the correspondence. We have seven (7) types of
Correspondence, namely as follows:-
a. Commanded Letters.
b. Directed Letters.
c. Routine Letters.
d. Formal Letters.
e. Demi-Official (DO) Letters.
f. Memorandum.
g. Loose Minutes.
1. COMMANDED LETTERS
These are formal letter issued by Ministry of Defence in the name of the
Defence Council or any other Service Council. This Commanded letter has no
format, (and use of abbreviations is not allowed). The letters are usually signed by
the Assistant Secretary of the Council or above depending on the subject matter
(that is; signed by a civilian).
2. DIRECTED LETTERS
3. ROUTINE LETTERS
These are normal form of correspondence between and within the services.
It could originate from Div, Bde, Bn or Regt to any service formations or
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4. FORMAL LETTERS
5. DEMI-OFFICIAL LETTERS
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6. MEMORANDUM
These are used internally within the HQ for minor matters. Printed memos
may be used but they are different in printed styles. It can not be sent to outside
Units, since it has no address, abbreviations are allowed. In short, it is an internal
correspondence. Annex G to this chapter.
7. LOOSE MINUTES
SIGNATURE
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DO letter with your first name or nickname but where the addressee don’t
know you very well or to be your senior, add your Surname.
6. There are four (4) Sy grades defined below, with examples of materials to
which they may be assigned. These examples were for guidance only, they are not
comprehensive.
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(2) Policy, Plans and order for major operations projected for the
progress of defence of a vital strategic area.
(3) Highly specialized techniques or tactics to be used in future
operation, and the identity and composition of the units intended to
participate.
(4) Air Staff tgts and ops requirement for advance air craft wpns
systems.
(5) Critical info about major scientific and technical development of
defence interest. Etc.
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8. PRIVACY MARKINGS
Are documents which does not contain matters that involves national
interests and does not merit Sy protection may, nevertheless, require a degree of
protection or special handling. Docus which affects a personal affairs of a staff
may fall within this category, “IN CONFIDENCE” as privacy marking, or to be
prefix as “STAFF IN CONFIDENCE” or “MEDICAL IN CONFIDENCE”.
Privacy marking are shown at the Top, Bottom, Front and Back of every page and
stamped in red ink. If an “IN CONFIDENCE” has Sy grading, the privacy
marking will appear below the Sy Classification at the Top, and above the Sy
Classification at the bottom of each page.
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PAGE NUMBERING
10. a. All pages of RESTRICTED docus; other than one page docus are to be
numbered at the bottom centre, immediately above the Sy and privacy
markings. Pages must be numbered consecutively from the first page to the
last page of the whole documents.
(1) One page number must carry the page number and the total number of
pages, e.g. 1 of 1 SECRET.
(2) Two or more pages must be totalled at the first page as thus: 1 of 2, or
1 of 3.
(3) After the first page, the second and the rest will carry only the page
number e.g. 2, 3,4,5,6, etc as applicable.
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With Annexes. The Annex letter with dash and page number of the total
number of the pages of the Docus are to appear on the first page of the
docus, e.g. A – 1 of 2 (page 1 of 2 of Annex A), A – 1 of 10 (page 1 of 10 of
Annex A). Subsequent pages are number A – 2, A – 3, A – 4, A – 5,
A – 6, etc.
With Appendices. The appendix number with the Annex letter with dash
and page number of the total number of the pages of the docus on the first
page, e.g. A1 – 1 of 2 (page 1 of 2 of Appendix 1 to Annex A), B1 – 1 of 10
(page 1 of 10 of Appendix 1 to Annex B). Subsequent pages from two will
be numbered A1 – 2, A1 – 3, A1 – 4, etc.
COPY NUMBERING
12. All TOP SECRET and SECRET must be copied numbered above on the
right top of the first page of the Document, e.g. “Copy No…….of…….”, and on
each Annex, Appendix or any trace forming part of the docus. All Operational and
Admin/Logistic Orders, whatever their Sy Class are to be given Copy numbered in
the same way. When it is only one copy you will be require to show “Copy No 1
of 2”, second copy for filing.
14. Note that any last copy of Class “SECRET or TOP SECRET” Documents
will be the file copy. No spare copy should be made. For example, if the docus is
going to ten addressees, then eleven copies are to be produced; then the eleventh is
the file copy as “Copy No 11 of 11”.
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3. Uses of the Third Person. Apart from directed, formal, DO and Routine
letters signed personally by the Comd the third person is used. This rule has
liberally interpreted an insistence on the third person sometimes results in stilted
and lifeless prose; “We think that……….” Is more suitable and forceful than “It is
consider that”.
4. Tone. Always achieve correct tone when drafting a letter, word which
exaggerates situation weakens the argument. Always write concisely and
completely possible good simple English.
6. Style. The drafter of a DO letter for the signature of Comd or senior staff
officer should study or imitates the style of his superior when drafting a letter for
him.
7. Timing. Any letter calling for reply should state the date and time when the
reply is needed. Such phrases as “As soon as possible” or “at your convenience”
should be avoided, because the readers will interpret it in a different ways. When
given time; always give a very reasonable timing, taking into account of Postal
delays and channelling through HQ and research for the reply. If the time is short
and Sy allows, the reply may be through the phone, then the letter will follow. Be
polite to give explanation or detailed reply on the call for the short notice.
8. Capitals. Capital letters are used for all letters of the followings:-
a. Subject Headings.
b. Main and Group Headings.
c. Code Words and Nicknames e.g. MONKEY TAIL, SUNRAY etc.
d. Proper Nouns in Operational writing and all Manuscript writing e.g.
OP LIB etc.
e. Precedence Marking (Signal Msg – FLASH, IMMEDIATE,
ROUTINE etc).
f. The word “DRAFT” at the top of a draft.
g. Security Classification and Privacy Markings.
h. Certain abbreviations, as shown in this précis.
i. Names of individual ships, but not the type, or class of ships, eqpt or
aircraft, e.g. NNS AMBE, NNS ARADU, etc.
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10. PUNCTUATION
Normal punctuation is used in the text of service writing lists and sub-
paragraph are introduced by colon, and each sub-paragraph ends with a full stop.
No full stop in or after abbreviations except at the end of a sentence, or are they to
be used between a person’s initials. No commas between the letters of decorations.
11. SPELLING
The auth for spelling is the concise Oxford Dictionary. The first spelling to
be use on alternatives, where it is given.
ABBREVIATIONS
12. Composite Nouns. Only abbreviations the composite Nouns which there is
an auth to abbreviates e.g. mob (mobilization), demob (demobilization).
13. Plurals. Some abbreviations indicates singular and Plural forms and needs
no “s”. But where it is necessary it must be at the end e.g. (Air Officers
Commanding) as AOCs not AOsC this is wrong, while the former is right. Note
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that there should not be any apostrophe between the word abbreviated and the ‘s’.
If it is a Heading then they should all be in capital letters.
14. Ampersand. An ampersand (&) short ‘and’ may be used in stead of ‘and’ in
a title e.g. O&M, R&R, Messers &Mrs Jones, etc but not in abbreviations of unit
titles.
15. Use with Allied Forces and Non-Service Authority. Special care is to be
taken when using abbreviations in any docus; that is going to be read by Allied
Forces and Non-Service authorities, because they might not understand them.
16. Dates and Times. A date should be written in this order: day, month, year.
It is abbreviated by using the first three (3) letters of the month followed by the last
two (2) figures of the year, e.g.
In full:- 1 July 1996.
Abbreviated:- 1 Jul 96.
17. A night is described by both dates over which it extends, e.g. “night 29/30
Sep or “night 30 Sep/1 Oct”.
18. Time is expressed in four (4) figures by reference to the 24 hrs clock, the
first pair of the fig indicates the hr, and the second pair indicates the minutes past
the hour. In Operational writing the four (4) fig are followed by a time Zone
Suffix.
19. The term “midnight” is not used when referring to that precise time. You
will use one minute before or after e.g. “2359 hrs 15 June” or 0001 hrs 16 June”,
one minute past the midnight.
20. While “am” of “pm” would not be use in service writing except while
writing to civilians or invitations to social events.
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CHAPTER THREE
2. Some expressions have developed through popular usage and are not official.
These are used only in conversation such as “adem” for “admin”, “medics” for
“NAMC” and ack and quack for “A & QMG”. Other official words and terms,
because of their pronounceable nature lend themselves readily for use in
conversation e.g. “pol” for Petrol, Oil and Lubricants (POL), org for organization,
‘gas’ for gasoline, info for information and so on.
3. This instructions, however, concerned itself only with the official words and
terms used in correspondence. Generally speaking, a list of definitions of the terms
used in regulations, manuals and pamphlets will be found at the front of the
particular publication concerned, but it is necessary to avoid constant reference to
the various lists, for a clerk to know them and become familiar with their
meanings. This can only be done by hard study.
4. Definition. Military terms are words with special meanings used to describe
mil activities, procedures or method in conversation and correspondence.
a. General Terms.
b. Non-operational Terms.
c. Operational Terms.
6. GENERAL TERMS
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ii. Nigerian Home Place The place to which a soldier would naturally
wish to return when spending his leave in
Nigeria. This will be the address recorded in
AFB 200 (Record of Svc).
jj. Date of Birth The date given on first attestation and as such
recorded on an individual’s document.
kk. Family The first wife of a serving sldr and the children
(up to max of 3) under 18 years of age of that
wife and sldr and living with them.
7. NON-OPERATIONAL TERMS
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8. OPERATIONAL TERMS
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CHAPTER FOUR
MILITARY ABBREVIATION
AIM
2. The aim of this abbreviations is to serve space and more importantly, time.
It serves the time not only of the originator but the typist who has to type the
document, thus speeding up the process of transmission.
USAGE
EXPRESSION ABBREVIATION
1. Defence Def
2. Fire Service FS
3. Secretary Sec
4. Administrative Officer AO
5. Adjutant Adjt
6. Infantry Inf
7. Paragraph Para
8. Transport Officer TO
9. Military Secretary MS
10. Military Assistant MA
11. Commandant Comdt
12. Commander Comd
13. Craftsman Cfn
14. Sapper Spr
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CHAPTER FIVE
MESSAGE FORMS
4. Capital letters are used for every letter in and outside the text. This rule
applies equally to hand written or typed-written messages.
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TEMINOLOGY
PRECEDENCE
7. There are 4 degrees of precedence given to messages:
The precedence determines the relative order in which messages are to be handled.
It also indicates to:
Note: The precedence of the message is determined by the subject matter and the
time factor involved. The precedence is not intended to indicate how
quickly the addressee should react or what precedence should be assigned to
the reply. If such instructions are necessary they are included in the body of
the text.
8. a. Selection of precedence. The recognised precedence together with
examples of subjects appropriate to each and the ranks and appointments of
officers who may authorise them. To prevent abuse, authorisation of
precedence higher than ROUTINE is limited to specific ranks and
appointments.
b. However, in operational Emergency any releasing officer may
authorises any precedence. But he will be held responsible that his action is
justified by the circumstance.
c. If so the releasing officer will add the words “Notwithstanding
existing instructions”.
d. Also a duty officer may issue any precedence within the authority of
the officer he is representing.
9. Communication Staff Responsibilities. He is responsible for checking the
use of precedences and advising releasing officers accordingly. Persistent or
flagrant misuse of precedences are normally reported to the senior operations staff
officer.
10. Precedence Action. The precedence placed in the precedence Action box
refers to action addressee only. Similarly the precedence place in the precedence
Info box refers to precedence info only and must be lower than that of the action
addressee usually ROUTINE.
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11. Fixed Precedence. As a general rule fixed precedence should not be allotted
to signal messages. The main exception is messages notifying casualties
(NOTICAS), concerning very seriously ill, dead, or missing service men, which are
to be allotted IMMEDIATE precedence.
TIME-ZONE
14. Local time may be used on messages within or affecting only one time Zone.
GMT (Z) is used for messages:
a. Which pass from one time zone to another.
b. When the text relates to other time zones.
MESSAGE INSTRUCTION
15. The message instructions’ box enables releasing officers to give any special
instructions to the communications staff. Internationally agreed message
instructions included:
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instructions box and also at the beginning of the text. The appropriate
security classification is still required.
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SECURITY CLASSIFICATION
20. a. The category of grades assigned to defend info or material to indicate
the degree of danger to National Security that would result its unauthorised
disclosure.
PRIVACY MARKING
23. The privacy markings eg STAFF IN CONFIDENCE, MEDICAL IN
CONFIDENCE, CONTRACT IN CONFIDENCE etc, showing that the message
requires careful handling as distinct from protection for security reasons. The
terms are not security classifications and so, they are not written in the security
classification box but at the beginning of the text. If the content of a message
bearing a privacy markings, also requires a security safe guard the appropriate
classification must be given as well.
TEXT
24. Methods. Two methods are used to compose the text of signal message in
the Nigerian Armed Forces. These are continuous text and indented text.
a. Continuous Text. The body of the message is written continuously
without indentation of paragraphs. This is the method applicable in the NA
and NAF. It is preferred for Joint Service Writing.
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CHAPTER SIX
BOARD OF INQUIRIES GENERAL
1. Board of Inquiry means purely a domestic investigating body convened for
the purpose of collecting and recording evidence to assist the auth in arriving at a
conclusion regarding the subject on which it is necessary for the unit to be
informed. It is not open to the public and the press are not allowed to be present,
no civilians are invited except with an auth from the unit that is convening the
Board, or the provision by Army rules or Regimental Inquiry Regulations. Inquiry
General are divided into two:
a. Armed Forces Decree 105 of 1993 (Amended) Section 172 and 173.
b. BOI and Related Subject 1981.
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e. Convening.
g. Constitution.
i. Evidence.
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b. The capture of any person who is under Mil Law by the enemy.
(3) Whether he/she was on/off duty during the time of injury.
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CONVENING
8. The convening of inquiries is dealt with in BOI (Army) Rules, rule 6, and
Regimental Inquiry (RI) Regulations rule 6. This orders are lengthy in detailed and
must include the following:
CONSTITUTION
9. A BOI should not be less than three offrs, subject to Mil Law. In case of
absence, one of them may be a WO (Warrant Officer).
10. A RI should not be less than two members, subject to Mil Law, one must be
an offr and the offr should be the President.
Note: The number for above constitution may be more than these in para 9 and 10
but should not be less than that.
11. RECORDING. Both the BOI and RI’s proceedings are reported on AF A2
unless the convening orders states to the contrary.
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12. Where the terms of references are lengthy, a copy of the convening orders
must be attached to the record of proceedings.
a. Blotting paper.
b. Writing paper.
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CHAPTER SEVEN
ORDERS INSTRUCTIONS AND DIRECTIVES
INTRODUCTION
1. The Armed Forces are launched into action through the issuance of orders.
It is best for a Commander to give orders for an operation himself. By so doing he
can impress his will on his subordinates and inspire them. He can ensure that his
directives are understood fully by clearing all doubts. However, it is often more
expedient to reduce orders into writing and despatch them to subordinates through
appropriate means.
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3. Orders are issued either in writing or orally. When in writing, they may be
issued as formal orders. Messages or confirmatory notes after oral orders. They
must be issued in sufficient time to allow subordinates at all levels to prepare for
and carry out the action required of them. The method selected for issuing
operation orders will depend on their length and complexity and the time available.
CONTENTS
5. An Operation Order must contain a complete picture of the Commander’s
overall intentions as well as clear directions to his subordinate Commanders in
enough details to enable them to issue their own orders and to ensure co-ordination.
The details of how supporting and specialized units are the carry out their
particular tasks form the subject of their own orders.
6. All Operation orders, at whatever level they are given and however issued,
comprise 5 mandatory sections, the first or which contains 3 mandatory sub
sections:
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a. SITUATION
c. EXECUTION
d. SERVICE SUPPORT
ESSENTIAL CONTENTS
7. Operation Orders contains the following:
a. Sufficient information to enable the recipient to carry out the task
allotted to him.
c. A brief outline of the plan, set out clearly and in sequence exactly
where they fit in.
d. A clear statement to each recipient as to task without impairing his
initiative in matters which he can or should arrange himself.
WARNING ORDER
8. When time is short, or the issue of a full order is likely to be delayed, a
warning order may be sent. This gives a Commander valuable time in which to
start preparing forces. The order should contain sufficient relevant information to
enable the assigned units/formation to start preparation while the detailed operation
order is being prepared.
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(2) That Signallers are warned to clear circuits and have the DRS
standing by.
(3) That the Typist puts a stencil in his machines and types the
necessary headings down to the first paragraph.
ANNEXES TO ORDERS
11. Annexes contain matters of detail when their inclusion in the text of the
orders would impede its logical progression and make it unacceptably long; they
also allow addressees to be given additional copies of specialised information, eg
movement tables.
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12. Most annexes provide information to fighting Commanders but some also
give direction to supporting and administrative Commanders. Although annexes
are an integral part of an order, the information and direction given in the parent
document may have to be repeated if an annex is given a different distribution from
that of the order.
INTELLIGENCE ANNEX
14. The format of an intelligence annex to an operation order is more
comprehensive than that of other annexes. It may well be issued before the
operation order.
16. Content and Format. The intelligence annex should be kept brief and
clear, by reference where possible to Supplementary Intelligence Reports
(SUPINTREPS) and Standing Operating Procedure (SOPs). Material of limited
interest or containing much material should be included in Appendices and Annex.
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SECURITY CLASSIFICATION
(Changes from Oral Orders, if any had been given)
(may be in code)
DTG of Signature
Message Ref No
Refs:
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2. MISSION. A clear concise statement of the task of the Command and its
purpose. This paragraph is not to be sub-divided.
6. Acknowledgement Instruction.
Signature of Commander
Name of Commander
Rank
Appointment
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Rank
Appointment
Annexes:
Appendix:
Distribution:
1. Amplifying Notes to standard Layout for a formal operation order.
SECURITY CLASSIFICATION
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ANNEX A TO
CHAPTER 5
RECEDENCE GIVEN TO SIGNAL MESSAGES
Serial Precedence Definitions, Use and Examples Authority Required for the Allocation of Precedence
NA NN NAF
(a) (b) (c) (d) (e) (f)
1. FLASH FLASH precedence is reserved for 1. Members of the 1. Members of the Navy 1. Members of the
initial enemy contact messages or Army Council. Board. Air Force Council.
operational combat messages of extreme
urgency. Brevity is mandatory. 2. The Flag or Commanding 2. Commanders of
Officer may depute officers to major formations.
Examples are: 2. GOCs. release messages for him and
may issue instructions 3. All Officers in
a. Initial enemy contact reports. 3. Commanders concerning the release of charge of HQ
specially designated messages bearing certain Nigerian Air Force
b. Recall or diversion of friendly by 1 or 2 above. degrees of precedence Staff Branches.
aircraft about to bomb targets
unexpectedly occupied by friendly 3. Specimens of these officers 4. Commanders
forces or messages initiating emergency 4. Commanders or signatures are given to the specially designated
action to prevent conflict between operational units CONCEN and cryptographic by 1 or 2 above.
friendly forces. directly affected. office. Before dispatch a
message is checked to ensure it 5. Authority may be
c. Warning of imminent large scale has been authorized by such delegated by those
attack. officer. holding it to anyone
whose duty it is to
d. Extremely urgent intelligence 4. Certain messages such as report enemy activity.
messages. maneuvering and alarm
messages may be authorized
verbally.
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authorized officers.
ANNEX
B TO
CHAPTER 5
NA MESSAGE FORM
NA/SIGS/1/LARGE
CYPHER MESSAGE FORM
FOR SIGCEN
USE______________________________________________________
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FOR
OPR’S R RAT TIME SYSTEM OPERATOR D DATE TIME SYSTEM OPERATOR
USE E
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