eXtended Detection

& Response/SOC Service

Product Sheet

Heimdal®’s Managed XDR Improves

the MDR and XDR Standards What You Get with
Heimdal XDR Powered SOC

Best of the Best in First-Rate Threat Discovery and Mitigation Support Levels:

1
Scalable, Customizable & Time Saving
Proactively adjusting security
levels
Heimdal XDR powered SOC is your scalable prebuilt Security Operations Center. Based on Heimdal's
unique intelligent security stack, we have eliminated the need for time consuming and error prone Real-time correlation against
implementations. Our unified solutions communicate using AI and ML out of the box, with no need IOC/IOAs
for APIs.
Processing alert events
Based on our flexible XDR capabilities and modular solutions, the Heimdal XDR powered SOC offers
the freedom to customize your desired level of protection through more than 55 different Reducing false positives
combinations including our award-winning E-PDR.
2
Deep analysis of alert events
The Newest Addition to Your Security Team
Hunt for & identify new IOCs

The Heimdal XDR powered SOC Teams act swiftly to address malicious incidents by blocking
Uncover full impact on
domains, quarantining malicious processes & e-mails, applying patches for critical vulnerabilities, as
environment
well as isolating infected machines. During and after an incident our teams report the findings,
actions, and resolution. Furthermore, they provide actionable steps to prevent future attacks on
the affected vectors. 3
Backed by a next-gen SOAR* platform the SOC teams are capable of proactively mitigate threats by Isolate impacted endpoints
automatically patching of critical vulnerabilities and repetitively monitoring and adjusting all security
settings. Remove malware and clean
infected machines
*SOAR: Security orchestration, automation, and response
Close vulnerabilities & attack
vectors
Environment Security. Outsourcing Simplified.
Report findings, actions and next
step recommendations
The Heimdal XDR powered SOC teams take ownership of your Heimdal security setup, by proactively
monitoring and adjusting your security level in response to new trends and exploits in the threat
landscape, keeping you safe from Zero-Day attacks.

Through a structured mix of network and endpoint monitoring, behavioral analysis, Machine Learning
tools, and threat intelligence, Heimdal tracks and addresses emerging threats that traditional solutions
don’t. Your user experience levels up, as you trade fragmented tools and data for a consolidated,
cohesive approach to threat identification and response.

Hidden and complex threats are discovered faster, with more accurate investigation results to avoid
downtime and loss of productivity.
Expand Your Security Level with the Heimdal Suite
The Heimdal XDR powered SOC Service brings to the table Expand your security stack with more modules from the Heimdal Unified Suite
an efficient threat detection, analysis, and response service and take advantage of further benefits like first rate threat hunting, e-mail
empowering your incident response plan to be quick and security, vulnerability management or even ransomware encryption protection.
effective.
The XDR powered SOC teams monitor your Heimdal security stack 24/7/365 with
The Service scales with Heimdal’s modular product line-up, the help of artificial intelligence lowering the amount of false-positives and
allowing you to add a response to every security risk. avoiding alert fatigue.

Boost the Effectiveness of Your Cyber-Defenses

Level up your cyber defense with a proactive approach on monitoring, investigation and remediation
featured in our Heimdal XDR powered SOC Service.

Adapt Correlation in Decrease

Security Real Time Handling False Avoid
Level to New against Alert Positives Alert
Threats IOC/IOAs Events Number Fatigue

24/7/365
Alerts Monitoring

XDR Powered
SOC Teams

AI
Hunt & Discovery of
Alert Events
Investigation Identification Environmental
Analysis
of New IOCs Full Impact
ML

Remediation

Removing
Isolation of Clean Advice on
Malware Flaws & Report
Impacted Infected Security
Removal Attack Vectors Findings
Endpoints Machines Improvement
by SOAR

Expert Knowledge and Top-Notch Security at

Your Fingertips
Get unparalleled security expertise, reliable threat intelligence, Heimdal’s security professionals go through all sequences of events and
and automation to uplift your cybersecurity. We employ a rapid continuously inspect users using rights escalations, privileges, app executions
and decisive response to attacks and provide you with and we also proactively supervise your ingoing and outgoing emails. Our
extended, systemized reports on potential risks, malwares, agents’ ace in the hole is that they operate by playbooks aligned to the MITRE
and vulnerabilities. attack framework making sure you benefit from top-notch security.
Built on Heimdal’s Security Stack, XDR Powered SOC
Service Provides You with a Reliable Process
The Heimdal XDR powered SOC Service is designed to work to your entire benefit, being built on top of
Heimdal’s Security stack, not on any third-party integration. The XDR powered SOC teams consist of
humans who employ AI support to provide you with a seamless and reliable designated process.

Heimdal XDR powered Process Heimdal Security Stack

SOC Teams

DNS Filtering
(Prevent)
Application
Monitoring Control
(Comply)
Vulnerability
Management
System Owner (Prevent)
Email Security
(Defend)
Next-Gen
Investigation
Antivirus
(Detect)
Email Fraud
Prevention
Incident Handler (Defend)
Ransomware
Encryption
Protection
(Detect) Remote Desktop
Remediation
Control
(Support)
Privileged Access
Management
(Comply)

Heimdal XDR Powered SOC Comes with an Extensive

Spectrum of Benefits
• Effortless setup & implementation
• Say goodbye to complicated setup and enjoy actual usage
• Product ownership that triggers proactive settings adjustment
• A full security stack that enables to manage everything from our end

Heimdal XDR
Easy Setup Actual Usage
powered SOC

Effortless Product
Implementation Ownership

Proactively Complete
Adjusting Settings Security Stack
 We Value Your Time

Benefit from continuous monitoring 24/7/365 and boost your productivity with less time spent on threat hunting. Especially if you lack
your own incident response team, time is precious and with XDR, you can get straight to the conclusions and visibility that matters!

The Support Team Is Here for You How You Can Reach Us
Contact your Heimdal’s Technical Support Department
to help you with: corpsupport@heimdalsecurity.com

Technical Issues Bug Reports UK +44 1445 700309 | US +1 (855) 220-2405 | DK +45 78 75 03

Questions Warranty Claims Or choose the easy path and go to our website directly hhere,
t ps:/ heimdalsecurity.com/ click on the
Support button, then on the Submit a request button or click on the
Feedback Support button from your Heimdal Dashboard to make a request.

About Heimdal®
Founded in 2014 in Copenhagen, Denmark, Heimdal ® is a industry and has won multiple awards both for its solutions
leading European provider of cloud-based and for its educational content.
cybersecurity solutions.
Currently, Heimdal’s cybersecurity solutions are deployed in
The company offers a multi-layered security suite that more than 50 countries and supported regionally from
combines threat prevention, patch and asset offices in 15+ countries, by 175+ highly qualified specialists.
management, endpoint rights management, and antivirus Heimdal is ISAE 3000 certified and secures more than 3
and e-mail security which together secure customers million endpoints for over 11,000 companies.
against cyberattacks and keep critical information and
intellectual property safe. The company supports its partners without concessions on
the basis of predictability and scalability, creating sustainable
HEIMDALSECURITY.COM Heimdal has been recognized as a thought leader in the ecosystems and strategic partnerships.

2023 Heimdal ® Security. All rights reserved. Registered trademarks and service marks are the property of their respective owners