TD150035EN
TD150035EN
TD150035EN
Build Date
Version
(MM/DD/YYYY)
Meter Bootloader 1.2 04/11/2013
These release notes are provided as a guide to help troubleshoot issues with already installed Power Xpert Multi-Point meters from previous releases.
This document is not intended to be all-inclusive.
Technical Data TD150035EN Release notes for Power Xpert Multi Point
Effective October 2021
1 Product Description
The Eaton Power Xpert Multi-Point Meter (PXMP Meter) offers a highly modular approach to high-density metering applications in electrical power
distribution. The modularity of the PXMP Meter allows this metering system to be customized to suit each metering installation based on the number and
type of circuits to be metered. Up to ten different PXMP Meter Modules (PXMP-MMs) can be mixed and matched within a PXMP Meter Base (PXMP-MB) to
accommodate a total of up to 60 poles of metering channels.
Various meter modules can be mixed and matched in a single Meter Base. In addition, PXMP Pulse Input Modules (PXMP-PIMs) can be installed into a PXMP
Meter base for pulse metering from other electricity, gas, water, air, or steam meters. Output modules are available for either remote control over Modbus or
automatic control by the PXMP Meter based on customer configured threshold triggers. A PXMP Energy Portal Module (PXMP-EPM) is available that can
make metered data available to individual tenants via an embedded web server. The Energy Portal module also supports a variety of protocols including
Modbus TCP, SMTP, SNMP, SFTP, HTTPS, LDAP, and more. In addition to Ethernet, the Energy Portal Module supports an optional dial up telephone
connection for interface with remote billing software. A Touch Screen Display (PXMP-DISP-6-XV) is available as a local display.
3 Compatible Devices
The backbone of the PXMP is the Meter Base and Configuration Software. Also required are a 24Vdc source and at least one meter or pulse-input module.
2 EATON www.eaton.com
Release notes for Power Xpert Multi Point Technical Data TD150035EN
Effective October 2021
HTML5 UI 3.8
• Fix for meter base upgrade through Energy portal Web UI.
• Range for routed network number set to 1-65534.
• Added Pulse multiplier column on Energy tab-pulse meter web page.
E-Allocation 1.4.3
• Tenant description character limit set to 150 characters.
• Improved the fetching time for E-allocation data files.
Javaconfig 1.6
• Provides meter base version in PXMP configuration software.
• Fixed display of scaled input counts in configuration software
EAllocation 1.4.1
EATON www.eaton.com 3
Technical Data TD150035EN Release notes for Power Xpert Multi Point
Effective October 2021
• Additional of support for PXMP-PIM when used to monitor WAGES. Pulse data made available on E-Allocation.
Javaconfig 1.5
• Save load profile functionality disabled in pass-through mode.
EAllocation 1.3
• Fixes E-Allocation not working with JRE8
• Includes Rate field for all the utilities in the printed bills. User can turn this feature on or off.
• Includes "start" and "end" energy values to the printed bills.
• Can co-exist with EAllocation 1.2. For Bill generation in case energy files are not available then older version of EAllocation needs to be used.
Javaconfig 1.3
• Fixes Configuration Software not working with Java 8.
• Fixes Configuration Software unable to save the connection profile or offline configuration file at default location. These files will now get saved at
C:\Users\<Username>\EATON_CORPORATION\PXMP Configuration
• Includes how the outputs are configured along with the name, ID, count, etc.
• Includes re-authentication of user while changing password.
• Alarm Indication now available in the header.
4 EATON www.eaton.com
Release notes for Power Xpert Multi Point Technical Data TD150035EN
Effective October 2021
Javaconfig 1.2
• Includes support for Master Alarm to energize meter base relay output based on if any of the submeters exceed their defined threshold
EAllocation
• Includes support for customized billing firm name logo
• Includes updated license agreement for the installation of EAllocation set up
• Includes addition of disclaimer to the bill generated by EAllocation
• Includes renaming of the FTP file name containing energy quantities to "Power"
EATON www.eaton.com 5
Technical Data TD150035EN Release notes for Power Xpert Multi Point
Effective October 2021
not agree with what is displayed Energy Portal's UI, synchronize the time by rebooting the Energy Portal via the Reboot button on its Setup>System
Firmware page.
• Neither the Energy Portal's UI nor Configuration Software update the selected time zone in real time, so changes made to one are not immediately
visible in the other. To see the updated time zone in the Energy Portal, exit the Clock Setup page and return. To see the updated time zone in the
Configuration Software, logout and then login.
• When Onboard Inputs (1-3) are configured or reconfigured as pulse counters on the Meter Base, their initial count is arbitrary and not zero. If starting
at zero is desired, use the Configuration Software to reset the input counters via the "Reset Input Counters" button under Advanced>Resets.
• When viewing the profile on the Load Profile page, selecting the "Save" button may result in an error or take several hours to complete, especially
for a highly configured meter with a 1-minute profile interval.
• After installing an Energy Portal, a burn-in is recommended to assure that the Energy Portal can collect Profile data and be accessible via the LAN
without hangs or reboots. After 24 hours verify correct operation (i.e., connect to the Energy Portal via the LAN, verify that Profile data is being
collected and examine System Log on the Setup>Diagnostics page for errors).
• If the Energy Portal hangs and becomes unresponsive via its web connection, cycle the 24Vdc power. After the PXMP boots, as much as 15 minutes
is required to resynchronize the Profile Data with the Meter Base. In the end, several minutes of Profile data would be lost along with any trend data
that should have been collected while the Energy Portal was hung.
• The PXMP operates according to how it has been set with the Configuration Software, regardless of what modules or sensors are installed. That is,
the PXMP flags configuration anomalies but does not presume that the hardware is correct. For example, if a meter module is configured for a
400A sensor but a 125A sensor is detected, the PXMP will log the error but operate and record data according to the 400A configuration.
• The Energy Portal may lose its control connection with the Meter Base. If or when this occurs, real-time, trend and profile data continues to be
collected, but controls such as Reset Profile, Reboot Meter Base and Firmware Upgrade are disabled. To recover control, reboot the Energy Portal
via its Setup>System Firmware screen, select Energy Portal click on Reboot. After the Energy Portal boots, as much as 15 minutes is required to
resynchronize the Profile Data with the Meter Base. In the end, no Profile data would be lost, but 1 Trend Data point may be missing.
• When busy with multiple tasks, the Energy Portal may lose its data connection with the Meter Base. If or when this occurs, real-time and trend data
does not update. While Profile data can be recovered when the connection is restored, trend data is missed.
• The Local HMI Display is preconfigured with a Slave ID of "01". For the display to communicate successfully with the meter base, either the base's
rotary switches need to be set for "01" or the display's Com2 setting for Default Station needs to be changed to match the rotary switches.
• The facility to change the name of the .csv files that are mailed to specific mail IDs as a part of the "Email Setup" feature under "Communications"
on the Web UI also changes the names of the .csv files on the FTP. As a result, EAllocation fails to load relevant data.
• The corner grounded Delta configuration does not show phase current values for the grounded phase.
• After several weeks or months, time-stamped min/max values ratchet to extremes the rarely update. Frequent observation and resetting of the
min/max values is recommended. The min/max reset is available via a right-click in an unused area of the user interface.
• When an Energy Portal is added to an existing PXMP system, the importing of old data is limited to the past 2 days despite the base having data
from the past year or more.
• There are several setup requirements for the PXMP-EPM to send email.
1) Hostname must have no spaces (e.g. PXMP)
2) Domain name must be valid (automatic when using DHCP)
3) Domain Name Server (DNS) must be valid (automatic when using DHCP)
4) SMTP server must be valid (e.g. hotmail.com)
5)Use an Account/ID and Password that is valid for the selected SMTP server.
• On the Energy page: peak demands are displayed as positive, even on the Reverse and Net Energy graphs.
• Due to processing requirements within the meter, only 1 PXS/PXI subscription is recommended. Additional connections could result in loss of data
and/or corruption.
• The Com Reset button forces the LAN/WAN port for DHCP operation, losing any set fixed IP address.
• The meter switches to a local IP address of 10.1.1.1 only in the case of a conflict with LAN IP. If the conflict is removed, the meter will revert to a local
IP 192.168.1.1 upon reboot.
• The 2 rotary switches on the Meter Base set the Modbus Slave ID for Com1, Com2 and USB connections.
• When creating User Names and Passwords, special characters should not be used. Restrict User Names and Passwords to Alpha-Numeric values.
Do not use spaces, underscores, dashes or other non-Alpha-numeric values.
• There is a 1 second jitter in the profile interval that results in noticeable variation in lab-test data with 1-minute profile intervals. The variation is less
noticeable when the PXMP is set for profile intervals of 5 minutes or more.
• When using the PXMP for single-phase applications, some values are unexpectedly zero. For example, the average voltage is calculated from the
line-to-
• line voltages, which do not apply for the single-phase application.
• If you are unable to open the meter webpage and are getting a Java Application Blocked message of "Your security settings have blocked an
application signed with an expired or not-yet-valid certificate from running", add the Meter IP address to the exception list in Java Security Settings
of your system.
• BACnet/IP epics files will be supported in Visual Test Shell version 3.6.5+. With VTS 3.6.5 manual change of removing all the rows containing "units:
power-factor" in epics file is required. BACnet/IP epics file may not be supported in versions less than VTS 3.6.5.
6 EATON www.eaton.com
Release notes for Power Xpert Multi Point Technical Data TD150035EN
Effective October 2021
EATON www.eaton.com 7
Technical Data TD150035EN Release notes for Power Xpert Multi Point
Effective May 2020
Eaton
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TD150035EN All other trademarks are property
October 2021 of their respective owners