Project Officer RD 20150715

Role Description
Project Officer
Classification/Grade/Band Clerk Grade 7/8

ANZSCO Code
PCAT Code
Date of Approval
Primary purpose of the role

The Project Officer performs project management and support activities to contribute to the development and
delivery of a range of projects in line with established objectives.
Key accountabilities
 Provide a range of project management and support services, including preparation of reports and
briefs, coordinating resources, maintaining project documentation and implementing and monitoring
project plans, to ensure project outcomes are achieved on time, on budget, to quality standards and
within agreed scope, in line with established agency project management methodology
 Prepare and maintain project documentation for reporting, monitoring and evaluation purposes to
ensure accessibility of quality information and contribute to the achievement of project outcomes
 Communicate with key stakeholders and coordinate working groups, committees and consultations to
facilitate exchange of information and support project completion in line with project plans
 Source, collate and compile data and information to identify emerging issues and track and report on
project progress against established milestones and deliverables
 Undertake research and analysis, identifying trends and preparing project briefs, to support informed
decision-making and planning
Key challenges
 Delivering a range of project management and support services, given tight deadlines, limited
resources and the need to manage competing priorities
Key relationships
Who Why
Internal
Manager  Provide advice and contribute to decision making regarding projects
and issues
 Escalate issues and propose solutions
 Receive guidance and provide regular updates on projects, issues
and priorities
Project Team  Guide, support, coach and mentor team members
1
Who Why
 Support team members and work collaboratively to contribute to
achieving team outcomes.
Stakeholders  Develop and maintain effective relationships and open channels of
communication
 Exchange information and respond to enquiries
External
Stakeholders  Develop and maintain effective relationships and open channels of
communication
 Exchange information and respond to enquiries
Capabilities for the role

The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability
Framework is available at www.psc.nsw.gov.au/capabilityframework
Capability summary
Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus
capabilities for this role. Refer to the next section for further information about the focus capabilities.
NSW Public Sector Capability Framework

Capability Group Capability Name Level
Display Resilience and Courage Intermediate

Act with Integrity Intermediate
Manage Self Adept
Value Diversity Foundational
Communicate Effectively Adept
Commit to Customer Service Intermediate
Work Collaboratively Intermediate
Influence and Negotiate Intermediate
Deliver Results Adept
Plan and Prioritise Foundational
Think and Solve Problems Intermediate
Demonstrate Accountability Intermediate
Finance Intermediate
Technology Intermediate
Procurement and Contract Management Intermediate
Project Management Adept
Role Description Project Officer 2

Focus capabilities
The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate
competence. The behavioural indicators provide examples of the types of behaviours that would be expected
at that level and should be reviewed in conjunction with the role’s key accountabilities.

Group and Capability Level Behavioural Indicators
Personal Attributes Adept  Look for and take advantage of opportunities to learn new
Manage Self skills and develop strengths
 Show commitment to achieving challenging goals
 Examine and reflect on own performance
 Seek and respond positively to constructive feedback and
guidance
 Demonstrate a high level of personal motivation
Relationships Adept  Tailor communication to the audience
Communicate Effectively  Clearly explain complex concepts and arguments to
individuals and groups
 Monitor own and others’ non-verbal cues and adapt where
necessary
 Create opportunities for others to be heard
 Actively listen to others and clarify own understanding
 Write fluently in a range of styles and formats
Results Adept  Take responsibility for delivering on intended outcomes
Deliver Results  Make sure team/unit staff understand expected goals and
acknowledge success
 Identify resource needs and ensure goals are achieved within
budget and deadlines
 Identify changed priorities and ensure allocation of resources
meets new business needs
 Ensure financial implications of changed priorities are explicit
and budgeted for
 Use own expertise and seek others’ expertise to achieve
work outcomes
Results Intermediate  Research and analyse information and make
Think and Solve Problems recommendations based on relevant evidence
 Identify issues that may hinder completion of tasks and find
appropriate solutions
 Be willing to seek out input from others and share own ideas
to achieve best outcomes
 Identify ways to improve systems or processes which are
used by the team/unit
Business Enablers Adept  Prepare clear project proposals and define scope and goals
Project Management in measurable terms
 Establish performance outcomes and measures for key
project goals, and define monitoring, reporting and
communication requirements
 Prepare accurate estimates of costs and resources required
for more complex projects

Group and Capability Level Behavioural Indicators
 Communicate the project strategy and its expected benefits
to others
 Monitor the completion of project milestones against goals
and initiate amendments where necessary
 Evaluate progress and identify improvements to inform future
projects

Project Officer RD 20150715

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Role Description

Classification/Grade/Band Clerk Grade 7/8

Primary purpose of the role

Project Team  Guide, support, coach and mentor team members

Capabilities for the role

NSW Public Sector Capability Framework

Display Resilience and Courage Intermediate

Role Description Project Officer 2

NSW Public Sector Capability Framework

Role Description Project Officer 3

Role Description Project Officer 4

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