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Planned Benefits Delivery vs. Actual Benefits Delivery

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Project Management Notes: Planned Benefits Delivery vs.

Actual Benefits Delivery

1. Planned Benefits Delivery:

o At the start of a project, organizations often identify the expected benefits


and value to be delivered upon the project's completion. These are
documented in the business case.

o Examples of planned benefits include increased revenue, cost savings,


improved customer satisfaction, enhanced market share, etc.

2. Actual Benefits Delivery:

o As the project progresses, it is essential to measure the benefits that are


actually being delivered.

o This involves tracking the real outcomes against the expected outcomes
to assess if the project is on track to deliver the planned benefits.

Importance of Measuring and Comparing Benefits:

1. Justification for Continuation:

o By comparing the planned benefits with the actual benefits delivered,


project managers and stakeholders can determine whether the project is
meeting its intended goals.

o If the actual benefits align with or exceed the planned benefits, this
provides a strong justification for continuing the project.

2. Identification of Issues:

o If there is a significant discrepancy between the planned and actual


benefits, it could indicate issues that need to be addressed, such as
scope changes, resource allocation problems, or unrealistic initial
assumptions.

o This comparison helps in making informed decisions about project


adjustments.

3. Decision Making:

o The insights gained from this comparison can lead to critical decisions,
such as:

 Continuing the Project: If the project is delivering the expected


benefits, it makes sense to continue.

 Revising the Project: If there are minor discrepancies,


adjustments can be made to bring the project back on track.
 Cancelling the Project: If the project is not delivering the
expected benefits and there is no clear path to achieving them, it
might be prudent to cancel the project to avoid further resource
wastage.

Example:

Consider a project with the planned benefit of reducing operational costs by $200,000
annually. Throughout the project, the actual benefits delivered are monitored:

• Mid-project review:

o Planned reduction by this point: $100,000

o Actual reduction achieved: $70,000

• Actions Based on Comparison:

o Analysis: Investigate why the actual reduction is lower than planned (e.g.,
implementation delays, additional unforeseen costs).

o Decision: Based on the analysis, decide whether to adjust the project


approach, allocate additional resources, or, if the shortfall is significant
and likely to persist, consider project termination.

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