TELUS Digital Safety and Privacy Tips

TELUS Wise
Digital safety and privacy tips.

TELUS Wise® is a free educational program that empowers
Canadians to stay safe in our digital world.
Internet safety
1. Protect yourself: use anti-virus, anti spyware, and firewall security solutions and remember to back up your data regularly.
2. Keep software, operating systems and browsers up to date so you’re always protected against the latest threats.
3. Set strong passwords and change them often. You can make your password stronger by using the first letters of a
phrase, instead of a word. For example: ICARMP2* for “I can always remember my password 2*”. You can even use
a passphrase and enable two-factor authentication for added security.
4. Scrutinize your email: suspicious attachments/links, requests for personal information, typos and grammar errors are
good indicators for a potentially harmful email.
Smartphone and tablet safety Social media safety

1. Lock your phone: program your phone so it 1. Keep an eye on permission & privacy settings:
automatically locks after a period of inactivity. • Permission settings control what can and
Don’t forget to set and change passwords regularly. cannot be accessed and shared about you
2. Lock, track, erase program: use an app to lock, (e.g. contact lists, photos, profile information).
track or remotely erase the information on your • Privacy settings control who can and cannot
phone if it is lost or stolen, for example, Find my see your profile and posts.
Phone on iPhones, or Find my Device on some
Androids. Remember to wipe your device before 2. Create a Google Alert: set up a Google Alert for
you trade it in or recycle it. your name at google.com/alerts so you are notified
via email when your name appears online.
3. Update your operating system regularly to
protect against the latest threats. 3. Limit what you share: sharing too much information
such as your date of birth, address, and vacation
4. Manage location settings: only grant location details can increase your risk.
access to apps that need to know your location,
such as GPS or maps. Social media and many 4. Think twice before connecting: only connect with
other apps can operate without location people online who you know face-to-face.
information. 5. Be careful where you click: don’t click on offers
5. Be wary of smishing scams: like fraudulent that sound too good to be true.
emails, these fraudulent text messages try to get 6. Turn off geotagging: photos taken from most
people to click on malicious links and/or provide smartphones include a geo-tag (exact location details
private information. where the image was taken). Turn off this feature to
6. Research apps before downloading to avoid enhance your privacy when sharing photos online.
malware from being installed onto your device. 7. Don’t forget to log off: leaving social media
7. Be cautious of free Wi-Fi: limit your activity to accounts, apps or games open when not in use
browsing only. Never share personal or financial leaves you vulnerable to security and privacy risks.
information over public Wi-Fi. 8. Keep your digital household clean: set time in your
8. Be aware of Bluetooth risks: hackers can calendar every three to six months to check your
potentially access information on Bluetooth-enabled privacy and permission settings, change passwords,
devices. Only enable connections with trusted review and verify your ‘friends’ lists, and deactivate
devices and/or turn Bluetooth off if it’s not required. accounts you no longer use.
Online shopping safety IoT safety
1. Verify the seller’s reputation: look for a privacy statement, IoT, or Internet of Things, refers to
physical address, phone number and return policy on the smart or connected devices, such as
website, and look for positive reviews from other customers. home security systems, baby monitors,
smart watches, etc., that connect
2. Confirm security: look for the lock symbol and the ‘S’ in
to each other via the Internet. These
“https” in the address bar.
devices revolutionize many aspects
of our lives, but collect and transmit
Secure | https://wise.telus.com/en data, so it’s important to consider the
following:
3. Protect your information: don’t shop on public computers 1. Understand what data is being
or Wi-fi, and always decline the option to save your credit collected and how it is used.
card information. 2. Manage privacy settings so you
4. When making a mobile payment using your phone or share only what you intend to and
watch, only use the payment app that came with the what you are comfortable with.
device (e.g. Apple Pay or Android Pay). 3. Turn devices off when they are not
in use (especially devices with
Stand against distracted driving camera/mic functionality).
Make distracted driving socially unacceptable. Keep your 4. Keep devices on a separate “guest”
hands on the wheel and eyes on the road with these tips: network, protecting your personal
network in the event of a hack.
1. Keep your phone out of sight, out of mind.
2. Put it on silent or turn it off.
3. Rely on a passenger to handle your phone.
4. Check messages and program GPS before you drive.
5. Pull over safely if you must use your phone.
Put an end to cyberbullying and rise above it with these tips:

1. Stop engaging and leave the online space immediately; arguing back can escalate the situation.
2. Block all messages if you can, and report/block the person via the social media platform.
3. Record the messages in case they are needed later for an investigation; take screen shots to save evidence.
4. Talk to someone and decide on a course of action. If you are unable to resolve the situation or feel threatened
you should contact your local law enforcement agency.
Join the #EndBullying movement and help ensure the digital space is a safe place.
Take the TELUS Wise Digital Pledge at telus.com/digitalpledge
Learn more at telus.com/wise or contact wise@telus.com to request a workshop.

Join the conversation online with #TELUSWise
Endorsed by the Canadian Association of Chiefs of Police,

TELUS Wise has reached more than 200,000 Canadians
through educational and informative workshops and resources.
© 2019 TELUS. 19-0822

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TELUS Digital Safety and Privacy Tips

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TELUS Wise

Digital safety and privacy tips.

Smartphone and tablet safety Social media safety

Put an end to cyberbullying and rise above it with these tips:

Learn more at telus.com/wise or contact wise@telus.com to request a workshop.

Endorsed by the Canadian Association of Chiefs of Police,

© 2019 TELUS. 19-0822

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