Start Your Own Law Firm
Start Your Own Law Firm
Start Your Own Law Firm
COOPER SAUNDERS
MILLER LEONARD
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sales or promotional materials. The methods and strategies contained in this
book may not be suitable for every situation. This work is sold with the
understanding that the publisher is not engaged in rendering legal,
accounting or other professional services. The author shall not be liable for
damages arising therefrom. The reader should be aware that methods of
marketing are always changing and should always double check methods and
websites before implementing.
PART I
STARTING A LAW FIRM
Introduction 3
Chapter One: When 5
Chapter Two: The Basics 9
Chapter Three: Find Your “Why” 15
Chapter Four: The Business Is Out There - How
Will People Find You? 17
PART II
MARKETING A LAW FIRM
Chapter Five: Foundation & Expert Status 23
Chapter Six: SEO 47
Chapter Seven: Google Ads 63
Chapter Eight: Social Media Marketing 79
Chapter Nine: Hiring A Digital Marketing
Company 93
Chapter Ten: Law Firm Growth Checklist 97
Bonus Chapter-Marketing Secrets of The Ultra-
Wealthy 101
If you are confused about how to open your own law firm, join
the club. This book aims to help you solve the problems you
face in opening your own law firm. Unlike many books, there
are two authors of this book. One is a lawyer, and the other
helps firms market and brand themselves.
This book is designed to give you concrete suggestions on
how to make your dream a reality. It is a practical guide. Here
you will not find the Socratic method of law school.
Why is it so hard to find help in starting a law firm? Even
though the law is a profession, it is not, on the whole, a profes-
sion that sees the world with an abundance mindset. Most
lawyers and law firms view the world with a scarcity mindset.
This is a huge mistake.
This book is designed for more than just those ready to
start their own firm. It is also meant for those with it as a career
goal to be their own boss and run their own law firm. For those
who aren’t yet ready, the planning starts now. And for those
prepared to go, this book will give you the help you need.
As you read through this book, remember that owning and
3
Introduction
4
CHAPTER ONE: WHEN
2. Actionable Items: These are the things you can set out
to do each day or week.
plan you have created, you will find that your consistent
small effort turns into dividends.
7
CHAPTER TWO: THE BASICS
Office Space:
10
Chapter Two: The Basics
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COOPER SAUNDERS & MILLER LEONARD
What's In a Name:
tage. And it creates trust – you've named your firm after the
services you provide, and this resonates with people.
Get Insurance:
It's not sexy, but you need malpractice insurance and likely
premise insurance. Check around to see if your state bar has a
good provider.
13
CHAPTER THREE: FIND YOUR “WHY”
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COOPER SAUNDERS & MILLER LEONARD
16
CHAPTER FOUR: THE BUSINESS IS
OUT THERE - HOW WILL PEOPLE
FIND YOU?
2. Referrals
18
Chapter Four: The Business Is Out There - How Will People Find You?
3. Marketing
The untapped gold mine for your new firm lies in effective
marketing. A marketing genius writes the following chapters. I
cannot add to them in any technical sense. But I can talk about
what is often missing in many law firms that engage in online
marketing.
You need to have an online marketing presence. And you
need to figure out how to service the leads that come. This is
missing in almost every law firm, and because it is missing, law
firms are leaving money on the table and not taking full advan-
tage of their marketing.
The goal of marketing, be it print, online, SEO, or Google
ads, is to maximize your return on investment. The following
took me years to fully grasp. And nobody is talking about it in
law school. Let's break it down into simple terms.
20
PART II
“
C ooper. No offense, but I have tried to grow my law firm
with marketing but have never seen results. So, with all
due respect, how are you different from every other marketing
guru?”
In Jim Collins’ best-selling book Good To Great, he explains
the importance of finding and understanding your hedgehog
concept.
“Are you a hedgehog, or a fox? The fox knows many things,
but the hedgehog knows one big thing. The fox is a cunning
creature, able to devise a myriad of complex strategies for
sneak attacks upon the hedgehog. Day in and day out, the fox
circles around the hedgehog’s den, waiting for the perfect
moment to pounce. Fast, sleek, beautiful, fleet of foot, and
crafty—the fox looks like a sure winner. The hedgehog, on the
other hand, is a dowdier creature, looking like a mix- up
between a porcupine and a small armadillo. He waddles along,
going about his simple day, searching for lunch and taking care
of his home.
The fox waits in cunning silence at the juncture in the trail.
The hedgehog, minding his own business, wanders right into
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COOPER SAUNDERS & MILLER LEONARD
the path of the fox. ‘Aha, I’ve got you now’ thinks the fox. He
leaps out, bounding across the ground, lightning fast. The little
hedgehog, sensing danger, looks up and thinks ‘Here we go
again. Will he ever learn?” Rolling up into a perfect little ball,
the hedgehog becomes a sphere of sharp spikes, pointing
outward in all directions. The fox, bounding toward his prey,
sees the hedgehog defense and calls off the attack.
Retreating back to the forest, the fox begins to calculate a
new line of attack. Each day, some version of this battle
between the hedgehog and the fox takes place, and despite the
greater cunning of the fox, the hedgehog always wins.”
What is my hedgehog concept? When I work with law
firms, I understand that generating more cases is my job. I focus
on the tools that will generate the best results and stick with
that.
Most companies these days are like the fox. They have
plenty of tools and tactics, but they do not have one simple
quality that they are best at. Unlike the hedgehog, that can fend
off almost all attacks with one simple move.
That’s why we don’t offer year-long contracts. If we don’t
perform, my clients will leave, and I will go out of business.
But I know I can get your law firm results, and when I do,
you will want to stay. I want my clients to work with me
because the return they receive is at least ten times what they
invest.
In chapter nine, I describe what you need to look for when
hiring a digital marketing company.
Here’s why:
firm in Dallas. Unfortunately, they fell into the trap most law
firms do. They were a criminal defense law firm marketing
every service it provided, thinking that if the law firm had a
wide enough net, they would have a better chance of gener-
ating clients.
After completing the steps in this chapter, we focused all of
our marketing efforts, such as Local SEO and Google Ads, on
DUI cases. We confirmed there were enough searches to keep
their law firm busy.
Once we broke free of their competition and achieved the
goal of total market domination for DUI cases, a funny thing
started to happen. The owner of the law firm called me and
said, “Hey, Cooper! Suddenly, we are receiving an enormous
amount of referrals for the other services we offer. Is this some-
thing you did? Did we start another campaign?”
Why did this law firm, which very rarely used to get refer-
rals and repeat business, start getting them in abundance?
Because they finally broke free from their competitors and were
getting seen consistently. No longer were they one out of
hundreds of law firms in
Dallas offering criminal defense services. They were the #1
law firm in Dallas for DUI cases. Big difference! And since they
did an amazing job for the DUI defense, the customers only
assume they will be amazing at the other services they provide.
Without focus, this law firm wouldn’t have met these clients in
the first place.
This is the main essence of the entire marketing plan.
Before we started working with this law firm, these were all the
services they were marketing on Google Ads with a $2,500-a
month budget split evenly for each service.
Criminal Defense
Traffic
Assault
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Chapter Five: Foundation & Expert Status
Burglary
Robbery
Homicide
DUI
Sexual Assault
Drug Crimes
Domestic Violence
White-collar crimes
Before We Begin
Are you ready for one of the most important tips I can give
you? You are in sales. I can generate your law firm calls and
leads, but closing the leads is your job. Not only that, but you
also need to ensure all your staff who deal with clients regu-
larly have sales training. I had a personal injury client in
Houston who was ranking for over 80 personal injury
keywords. This is no small achievement. Our services were
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Chapter Five: Foundation & Expert Status
The Foundation
Branding
Website Basics
Expert Status
Social Media
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Branding
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Chapter Five: Foundation & Expert Status
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COOPER SAUNDERS & MILLER LEONARD
Website
What are the main roles your website plays in your law
firm?
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COOPER SAUNDERS & MILLER LEONARD
About Us
The “About Us” page is the second most visited page on law
firm's websites after the home page. What does that say about
your potential customer's buying habits? They want to know
more about you and connect on a personal level. When they
get in touch with your law firm, they want to feel as if they
already know you.
So, let’s walk through how to set up an about us page that
turns visitors into leads. I have tested this outline over many
years, and the following format has generated the best results
for my clients.
The first thing you need to outline is your story. What does
your law firm believe in? Why did you start this law firm? What
are your values and overall mission? Why do you get up every
morning? What drives you? Explain why you chose your niche.
Why did you start this law firm or focus on this specific
niche? What did you see in the marketplace that didn’t sit right
with you? Did you work for a big law firm and notice they
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Chapter Five: Foundation & Expert Status
What problem did you solve? And how did you solve this
problem? Did allocating your resources to become the best at
this niche help? Show proof that this resolution is effective and
that you can solve their needs. Include awards, testimonials,
etc.
What does your law firm sound like? Do you use specific
jargon and lingo? People who ride motorcycles communicate
differently than skateboarders. This is where you will insert the
“About Us” video.
How can they get in touch with your law firm? Make this
easy; only give them one choice. Should they call? Should they
fill out a form submission? If you confuse them, you lose them!
One of the best ways to use client testimonials is to place them
under the call to action. You want as much firepower as
possible when asking someone to commit.
they are trying to get to know who you are on a personal level.
So open up a bit and connect with them. Drop the facade and
show them you are a real person just trying to help.
We aren’t going to hit on how to optimize your website to
rank on search engines just yet; we will cover that in the
coming chapters.
Creating A USP
To start, you first need to hop on Google and search for the law
firms that operate in the same niche as you do. Look at the onestar
reviews from your competitors and across the nation. Create a
document and gather around one hundred one-star reviews.
Once you have the reviews before you, identify four or five
that arise more often than the rest. Once you have these, you
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Chapter Five: Foundation & Expert Status
need to see which frustration you can solve. For example, here
were the top five we found for the law firm we performed this
market research for:
As you can see, you cannot solve the last two complaints.
But look at the first three.
Could you solve these issues?
When I implemented this technique for WiseGuys, I
noticed three complaints that stood out.
Year-long contracts
Lack of transparency
Poor results
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COOPER SAUNDERS & MILLER LEONARD
doing and is the expert. Another perk is that you can charge
more than your competitors and get the best cases.
So, how do you show you are an expert in your field? Create
content. You can create content in many ways, such as blogs,
podcasts, and cheat sheets, but I will cover my favorite method
of generating content for law firms. The key to successful
content creation is leverage. Create once and use it for a long
time.
Creating Webinars
Upload it to YouTube
Chop up the videos and post them on social media
Take the audio from the webinar and post it as a
podcast
Transcribe the webinar and publish it as a blog post
Create a downloadable cheatsheet to accompany
this webinar to generate leads
Social Media
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Chapter Five: Foundation & Expert Status
Chapter Summary
1. Branding
2. Website Basics
3. Expert Status
4. Social media
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CHAPTER SIX: SEO
your law firm. In the next chapter, we will discuss how to get
the phone ringing for your law firm almost instantly with
Google Ads. But first, we must understand the Local Map Pack
and why it was created.
“The ‘Google Map Pack’ (or the Google Local Map Pack) is a
prominent section in the Google local search results that show-
cases the top-ranking local listings for your location or the
search location.
In the Google Map Pack, businesses are listed alongside
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Chapter Six: SEO
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COOPER SAUNDERS & MILLER LEONARD
Local SEO
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COOPER SAUNDERS & MILLER LEONARD
Business Name
Business Category
Business Description
Contact Information
Phone Number
Website URL
Photos
Add Updates
Reviews
take 20 seconds and would mean a lot to you. Text them the
link while they are sitting there. People are busy, and once they
leave your office, it will be ten times as hard getting them to
leave you a review.
Also, try to generate reviews consistently. When you read
this section, you will want to blast this link to everyone who has
ever used your law firm, generate a bunch of reviews, and never
think about it again. Google wants to see reviews come in at a
consistent rate.
Clients often are confused about why I am so intense about
them generating reviews. Depending on your niche, these
reviews could generate millions of dollars for your law firm
over the lifetime of your firm. Since you are just getting started,
ask your friends and family.
Also, if you notice that Google is not posting all the reviews
you are generating, contact me at WiseGuysDM.com/Contact,
and I will reinstate them for you.
Services
After this, you will head over to the services tab. This is
where you will create the service and description for your
niche. Then, fill in the service description with rich, helpful
content. Few businesses, especially law firms, take the time to
fill out the service description, so ensure you are doing this.
Q&A
Reviews – (17%)
On-page optimization – (16%)
Links – (13%)
Behavioral – (7%)
NAP Citations – (7%)
Personalization – (4%)
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COOPER SAUNDERS & MILLER LEONARD
Reviews are not only important for ranking, but they are
also a leading factor in driving traffic into paying customers.
This includes your Google Business Profile and third-party
ranking sites such as Yelp, BBB.org, and Bing Local, to name
a few.
TOPICAL AUTHORITY
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CHAPTER SEVEN: GOOGLE ADS
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Chapter Seven: Google Ads
QUALITY SCORE
Keyword/Ad Relevance
Keyword/Query Relevance
traffic into leads. Again, everything must match from the top
down, from your keywords to the ads and the landing page.
If someone clicks on your motorcycle accident lawyer
advertisement and lands on a generic “Contact Us” page, your
landing page quality score will suffer. Not only that, but the
user won't be happy, and Google will be aware of this.
Why am I telling you all of this? Because your quality score
depends on how much you pay per click. The lower your
quality score, the more you will have to pay to get in front of
people searching for your services. I’ve met with law firms that
were spending a small fortune just to get outperformed by a
law firm with half the budget. Don’t let this be you!
The first thing you need to do is ensure you have a Google ads
account. These are free to make. Just search “Google ads” in the
search bar, and it will bring you right to it.
Once you click this, it will bring you to a page to select the
objective of your campaign. Choose “leads.”
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COOPER SAUNDERS & MILLER LEONARD
Select the way you want to reach your goal. Choose “Form
Submissions” or “Phone Calls.” This is how your leads will get
in touch with you! When you click “Form Submissions,”
Google will create a conversion action. You will need this when
we discuss conversion tracking. Lastly, name your campaign to
keep everything organized.
group level. Then, Google decides when to show your ads, who
to show them to, and how much to charge for each click so you
reach your goal.
Let’s say you know the average profit you generate for the
Core Service you are promoting is, for example, $900. You
could set the CPA at $200. The number would grow from there
for more valuable cases.
After you choose your bidding strategy, the next step is the
campaign settings. You can utilize two networks: the Search
Network and the Display Network. For now, just choose The
Search Network.
Choose the location you want to target. You should already
know what city or area you want to dominate.
Now, it is time for the “Keywords and ads” section. Edit the
“Ad group 1” to the niche you are promoting.
To start, let’s discuss your keywords. Keywords are the
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COOPER SAUNDERS & MILLER LEONARD
Broad match
Exact match
Phrase match
Broad Match
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Chapter Seven: Google Ads
DUI Lawyer
This was one of the problems the lawyer faced at the begin-
ning of the chapter. He was getting calls, but from keywords he
didn’t know he was bidding on! If you have run Google ads and
generated leads and calls from random cases, this is why.
Having the incorrect match type is where most law firms lose a
tremendous amount of money.
Exact Match
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Free lawyer
Crash lawyer for motorcycle accidents
Personal injury lawyer
Should I hire a crash lawyer?
Phrase Match
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Chapter Seven: Google Ads
Negative Keywords
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COOPER SAUNDERS & MILLER LEONARD
https://have-a-case.abclawyer.com/
www.notsemitruckaccidentlawyers.com
you will generate from your Google ads. Here are the bullet
points you need to remember when creating your landing page.
You are ready to launch your campaign with all the steps
above completed. But, remember, this isn’t the type of thing
where you can set it and forget about it. You will need to come
back and review this regularly.
I know that chapter was a lot. But, when Google ads are
implemented correctly, they can generate outstanding results
for your law firm. Unfortunately, most law firms don’t under-
stand the difference between a good and bad Google ads
campaign. Here is a recap:
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COOPER SAUNDERS & MILLER LEONARD
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CHAPTER EIGHT: SOCIAL MEDIA
MARKETING
Experts can charge what they want and bring on the best
clientele.
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Chapter Eight: Social Media Marketing
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COOPER SAUNDERS & MILLER LEONARD
Almost every platform you run these ads on will have a spot
to add a paragraph of text. Pack this with the benefits of reading
and downloading your Ethical Bribe. But, again, this should
only pique the interest of your target market. Riveting to your
target market, boring to everyone else.
Graphic For Ad
Platform To Use
As your law firm grows, you will build your Golden Egg. This
massive database is filled with your target market and past
clients. So, how do you nurture and take care of this Golden
Egg to ensure it provides value to your law firm for years to
come? If done correctly, you will generate loyal followers who
will never forget you. They will refer your law firm to friends
and family, and you will always stay top of mind.
The first step that we must take in the conversion process is
to nurture the prospect and continuously provide them with
substantial value. As I said earlier, a lead takes around 8 to 12
follow-ups and interactions to become a paying customer.
Simply put, the money is in the follow-up.
How many times, on average, do you think the typical busi-
ness follows up with a lead before giving up? By the fourth
contact, 89.8% of companies have given up. We’re going to be
different.
Conversion Basics
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Chapter Eight: Social Media Marketing
1. Nurturing Email
2. Nurturing Email
3. Nurturing Email
4. Sales Email
Nurturing Emails
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COOPER SAUNDERS & MILLER LEONARD
will take pieces of the webinar you created for your Nurturing
emails and use them for your email marketing campaign.
Sales Email
Tip #3: Make sure all of your headlines pop. Bold claims
or mysteries work best when trying to get opens for
your email marketing campaigns.
Tip #5: Always make sure you are taking the time to
grow your email list. For most of your potential and
previous clientele, their email rules their lives. Email
marketing is the best way to keep in touch with your
prospects for free.
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CHAPTER NINE: HIRING A DIGITAL
MARKETING COMPANY
We made the leap after being shown (with actual data) that
our current SEO campaign wasn't cutting it. My only regret is
not finding these guys sooner! A few months in, and we're
already up 40% during our SLOW season! I'm excited about the
opportunities this growth will provide us and look forward to
working with this crew for all of our SEO, Google Ads, and
digital advertising needs.”
Since you are just starting your law firm, will they
adjust their pricing to ensure they can grow
with you?
Do they show you previous work and case studies?
Ask them about their process (data should be
mentioned.)
Look at their reviews
Do they insist on locking you into year-long
contracts?
Do they have people vouching for them?
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Chapter Nine: Hiring A Digital Marketing Company
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CHAPTER TEN: LAW FIRM GROWTH
CHECKLIST
1. Getting Started
2. Niche
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COOPER SAUNDERS & MILLER LEONARD
3. Website
6. Local SEO
Have you run a Local Search Audit for your law firm
recently?
Does your law firm have at least 150 name, address,
phone number citations?
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COOPER SAUNDERS & MILLER LEONARD
7. Google Ads
8. Offline Marketing
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BONUS CHAPTER-MARKETING
SECRETS OF THE ULTRA-WEALTHY
CHAPTER ONE: BEGIN WITH THE END
IN MIND
“Let others get caught up in the twist and turns of the everyday
battle, relishing their little victories. Grand Strategy will bring you
the ultimate reward: the last laugh.”
-Robert Greene, 48 Laws Of Power
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COOPER SAUNDERS & MILLER LEONARD
merely that that just have no idea? Are they truly that oblivious,
or is it something else?
To gather some context, we need to step back and under-
stand how humans separated from the rest of the animal
kingdom in the first place. In Robert Greene’s book, The 33
Strategies of War, he says, “Thousands of years ago, we humans
elevated ourselves above the animal world and never looked
back. Figuratively speaking, the key to this evolutionary
advance was our powers of vision: language and the ability to
reason that it gave us, let us see more of the world around us.
To protect itself from a predator, an animal depending on its
senses and instincts; it could not see around the corner, or to
the other end of the forest.
“We humans, on the other hand, could map the entire
forest, study the habits of dangerous animals and even nature
itself, gaining deeper, wider knowledge of our environment. We
could see the dangers coming before they were here. This
expanded vision was abstract: where an animal is locked in the
present, we could see into the past and glimpse as far as our
reason would take us into the future. Our insight expanded
further and further into time and space, and we came to domi-
nate the world.”
This is the key that I want you to see. Very few people
nowadays utilize this fantastic tool that got us here in the first
place—drifting wherever the wind takes them, no direction
at all.
My answer is this:
Harness Electricity
Communicate via Radio Frequencies
Visit the Moon
Discover Break Through Medical Treatments And
much, much more. Yes, I know it will work to grow
your company. I’ll also walk you through the exact
way to build your foundation and guide you through
every tactical step you must take to achieve your
Grand Strategy. I’m going to give you the magic
formula. Bold claim? You bet.
Not all companies that just use tactical marketing are bad!
Some companies simply do not know the difference. They were
told, “Get the most customers in the door by any means neces-
sary!” If this is you, don’t worry. This is the new normal for
companies. Humans are now so obsessed with instant gratifica-
tion that they’d rather chose the easy way out rather than
taking the time and really create something beautiful.
Truly sad.
When you use tactical marketing skills without a long-term
strategy, it is like a person with an addiction doing whatever
they can to get their next “hit.” The more you do it, the harder it
is to get off it, just like being addicted to gambling.
This is what you need to be very aware of. If all you did was
lose at the casino, they would have no clientele, so they plan
the customer’s experience flawlessly. While I was sitting in Las
Vegas, I decided to watch one guy. He was very particular about
which machine he picked. I overheard him talking to his buddy
that he wanted to find one that someone had been at for a
while. I thought it kind of made sense. The machine would be
closer to handing out a big payday.
After a lady that had been sitting there for a while got up,
he promptly sat down and deposited his crisp $100 bill. After
about 15 pulls, he was down $55, and then bang! The machine
started making all of these loud noises, and colors were lighting
up all around him. As people looked over to his machine to
watch this lucky fellow, a grin grew across his face like he was
the chosen one. He had the Midas touch, simple as that. I even
found myself smiling. I mean the colors and sounds; it was
infectious! He was now up to $223, and I thought to myself,
that’s it? After the show that machine put on, I thought he
might have won the whole damn casino!
But I continued to watch him after about thirty pulls; he
was at about $177. Still not bad! Up $77 in Vegas! A strange thing
started to happen, the wins got smaller, and the losses got
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Bonus Chapter-Marketing Secrets of The Ultra-Wealthy
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COOPER SAUNDERS & MILLER LEONARD
Elon 2006:
the master plan is:
They just might not know better themselves. They just listened
to their parents and accepted it as reality.
A couple of years ago, I told one of my buddies that I was
going to start a business.
His 29-year-old brother that still lived in their parents base-
ment overheard me and said, “Ah, are you sure? There is a lot of
things that could go wrong. Most businesses go bankrupt in the
first year!”
I paused for a minute and asked him, “How do you know?
Have you ever done it?”
Of course, he hadn’t. He got all defensive and gave me one
of those generic “good luck’s” as most people do when you tell
someone a big goal that they truly deep down wish they could
do, but they don’t because it scares them. They are too worried
about what their friends and family would say.
One of my favorite questions to ask is, “How do you know?”
Followed by, “Have you ever done it?”
Staple these questions into your memory every time
someone wants to unload a heaping pile of B.S. on your
dreams. Want to become a millionaire? Don’t take advice from
your broke aunt. Want to own real estate? Do not take advice
from your loser friends. Want to grow a business? Ah, you get
my point.
On this journey, you’ll be faced with people that will criti-
cize or be flat-out rude to you about your plans or goals. Here’s
how to deal with this. Don’t get upset.
Keep a calm head and reply with, “I am sorry, but I don’t
take criticism from people I wouldn’t take advice from,” and
leave it at that.
Why am I saying all of this? Because even the fastest sports
cars need gas. You need to have the motivation to see this thing
through. You are about to change the world. Not only does your
future family need you, but the world also needs you. The
world needs hope!
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COOPER SAUNDERS & MILLER LEONARD
I believe in you, and I trust that you will make this world a
better place. Some people don’t like seeing someone go after
their goals because that just reminds them of the ones they
gave up on. Stand in the face of criticism, doubt, hatred, and
fear and come out victorious.
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ABOUT THE AUTHORS