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    Business Writing

    Uploaded by

    jmkod

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Business Writing

    Uploaded by

    jmkod
    0 views8 pages

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    0 views8 pages

    Business Writing

    Uploaded by

    jmkod

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    No matter which message we

    are sending, there are key


    elements all writing should
    have. Let’s briefly review the
    writing process.
    Good organization helps your audience understand your message.
    Good organization helps your audience accept your message.
    Good organization saves your audience time.
    At school, I sent request messages to my teacher asking for sick
    leave or asking for an extension to submit homework.

    ring about future promotions.


    At work, I send many reply messages to customers inqui
    Business communication, like most writing, follows a format.
    When writing business letters and emails, the important part is
    to keep it short and to the point.
    1. Purpose:

    2. Details

    Background:

    Benefits for students:

    Benefits for speaker:

    3. Next steps:

    Sign off politely:


    Like CVs, applications, business letters and emails, business
    reports need to be clear and concise. Keep your focus on the
    message you are sending. The writing style used for business
    reports should present information without strong opinions, but
    as directly and truthfully as possible.
    Scenario 1
    You work for a construction company. For three days you took a new investor to visit
    the project your company is working on. You were asked to report the details of the
    visit and the feedback of the investor on the project.

    Scenario 2
    You are the receptionist of a five-star hotel. The hotel director was absent for one
    week. In that week, the hotel received 30 more people than excepted. Your report will
    include the details of this large number of guests and how you dealt with the situation.

    Scenario 3
    You work for a NGO. Your supervisor sends you on a field visit for five days to
    monitor the progress of a primary education project. Your report describes students’
    performance and teachers’ attendance and how both can be improved.

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