FEASIBfinalprinting
FEASIBfinalprinting
FEASIBfinalprinting
by:
Camela F. Galve
Marlon M. Jagolina Jr.
Xyris Genre G. Pedrosa
Angel M. Villeran
June 2024
ii
APPROVAL SHEET
iii
EXECUTIVE SUMMARY
The objective of this research is to launch a restaurant in Bacolod City that
specializes in Filipino-Spanish cuisine. The restaurant will be situated at 27 Rosario St,
Bacolod City. This project involves analyzing the area's population demographics and
pinpointing the restaurant’s target customer base. It also encompasses crafting a diverse
menu selection that highlights Filipino-Spanish dishes. Understanding customer
preferences is a key focus, and to achieve this, a survey questionnaire was devised to
gather feedback on the establishment's design, menu offerings, and the findings were then
summarized. Furthermore, this study entails identifying suppliers for the necessary
ingredients and furniture for the restaurant, as well as partnering with an architect to
blueprint the restaurant's design and layout. The total project cost of this study is
3,728,456.54
In addition, a detailed list of materials needed for construction, interior decor,
kitchen necessities, Wi-Fi, and electricity is included. Moreover, the study covers
employee schedules, salaries, and benefits. Finally, the research outlines the total
monthly and annual costs and profits for each menu item, along with the overall expense
of establishing the restaurant, encompassing utilities and land costs. In conclusion, the
goal of this endeavor is to create a restaurant that emphasizes Filipino-Spanish cuisine,
providing high-quality meals at an accessible price point in Bacolod City.
iv
ACKNOWLEDGEMENT
We are deeply thankful to God for sustaining us throughout the entire process of
creating this study. His grace has been the source of strength that enabled us to overcome
the challenges and complete this work on time. We want to express our heartfelt
appreciation to our subject adviser, Doctor James Andrew Oyo, for generously sharing
his profound expertise on this subject. His guidance and patience through each process of
this study were truly invaluable. We also want to thank our panel of juries Ms. Nicka
Gaudia, Ms Windy Dawn Fernandez, Ms. Leah Rose Gacuma, and Mr. Reymark T.
Barbas for correcting us in our defense with their knowledge about the paper. They
helped us correct some of our errors in the study. We appreciate the panel of juries for
dedicating their time to helping us with our study and also appreciate their suggestions
regarding our study to make it more relevant. We are also deeply grateful to our parents
for their constant support. Their financial assistance and unwavering encouragement
helped us stay motivated, keeping us empowered to complete this study. And lastly, we
would like to commend ourselves for contributing ideas and insights to fulfill this study
within the stipulated time frame. Without our efforts and contributions to this study, we
wouldn't have been able to complete it on time.
v
DEDICATION
We would like to dedicate this feasibility study to the almighty God , to our
beloved families and friends who have been best cheerleaders, to STIWNU , to our
classmates, instructors and to our professor for this subject. We would also like to
dedicate this feasibility study to our fellow hospitality management students; we knew
that this study will serve as information to help them in the near future.
Camela F. Galve
vi
DEDICATION
This feasibility study is sincerely dedicated to the Almighty God, who is our
primary source of inspiration as we pursue this research to achieve both our individual
and team goals. We also thank our professors for their support and guidance, and our
parents for their financial and moral support, which made this study possible. Finally, we
thank our dear friends and family for their numerous acts of support, and we look forward
to the future researchers who will benefit from this research.
DEDICATION
I want to express my gratitude in this study to God for providing me with strength
and wisdom throughout the process. Without God's grace, I wouldn't have been able to
complete this feasibility study on my own. I also want to dedicate this study to my family
for their unwavering support and encouragement during challenging times. Without their
constant support, I couldn't have completed this paper. I also want to acknowledge and
thank my group mates for their help in generating ideas and meeting all the study's
requirements. Lastly, I credit myself for persevering through the entire study. It is
through our dedication and perseverance, along with the support of my group mates, that
we were able to complete this study.
DEDICATION
With great love, we dedicate this feasibility study to the All-Powerful God, our
primary motivation for continuing this research in order to fulfill our both personally and
collectively to our instructors, for their help and direction in ensuring the success of this
study. To everyone of our parents, who would not be able to financially and morally
Without assistance, this would not be feasible. To our cherished friends and family who
have offered their assistance in various capacities. Finally, to the researchers who will use
this in the future and find it useful study.
Angel M. Villeran
ix
TABLE OF CONTENTS
Page
Title Page i
Approval Sheet ii
Executive Summary iii
Acknowledgement iv
Dedication v
Table of Content vi
List of Table vii
List of Figure viii
Section1 INTRODUCTION 1
Proposed Vision 4
Proposed Mission 4
General Objectives 4
Specific Objectives 4
Target Market 4
Products and Services 5
Section2 INDUSTRY 6
Introductory Statement 6
Current Size of the Industry 6
The Major Participants in the Industry 8
Factors to Succeed in the Industry 9
Trends Affecting Industry 9
Proponents Point of View 11
LIST OF TABLES
Tables Page
1 PESTEL Analysis of the Industry 12
12 Utilities 151
List of Figures
Figures Page
1 Distribution of Survey Questionnaire in accordance of Sex 94
10 Q5. What are the reason why you are eating in a restaurant? 99
13 Q8. How much are you willing to spend dining in a restaurant? 100
14 Q9. What factors are you looking when dining in a restaurant? 101
18 Q13. Rank the following choices on what do you prefer when 103
acquiring about the product and services offered by Javellesa
Culinaria? 5 is the highest 1 is the lowest.
22 Q17. What mode of transport do you use when dining in? 105
23 Q18. What is your preference when ordering a food and beverage 105
in a restaurant?
26 Appetizer 107
27 Soup 108
28 Salad 109
30 Dessert 111
33 Coffee 113
latest trend. Popularity of Spanish restaurants in the Philippines with so many places in
the Philippines where one can indulge in the best Spanish fare (Golangco, 2022). Because
every part of Philippines have been influenced by Spanish cuisine. Last is the cultural
significance, this encompasses the cultural ideas of how food related to places, people,
and food systems, are an important aspect of Spanish-Filipino restaurants (Florendo,
2019). In the Philippines, Spanish-Filipino restaurants offer a fusion of two culinary
cultures, highlighting both the innovation of Filipino cuisine and the historical Spanish
influence. They provide a distinctive dining experience and add to the nation's diversified
culinary scene.
A restaurant's success, operations, and offerings are influenced by its geographical
location and the cultural, economic, and social factors in that region. Some of the key
points are the location and success. Since location plays a crucial role of a restaurant’s
success its factors are the restaurant’s proximity to its target market, its accessibility, its
visibility, as well as the presence of competitors in the area that can significantly impact
its performance (Wang and Yan, 2017). Another key point is the regional cuisine in
which a restaurant often reflects the culinary traditions of its region which includes the
usage of local ingredients, traditional cooking techniques or methods, and the dishes that
are unique to that area. Cultural influence is also one of the key points that can influence
the restaurant’s ambiance, service style, and menu offerings. Also the economic factor
plays as one of the key points since it can affect the economic conditions of a region in
which it can also affect the restaurant’s pricing strategy, menu offerings, and even the
working hours. And lastly social trends is also one of the key points since it can influence
the restaurant’s offerings in terms of social trends in the region such as increasing of
interest in healthy eating.
Moreover, can be significantly influenced by a Spanish-Filipino restaurant in
several ways. First is the cultural preservation a Spanish-Filipino type of restaurant help
preserve and promote the rich cultural heritage of the province. They serve as a testament
to the enduring influence of Spanish colonialism on Filipino culture, particularly in terms
of language and culinary traditions (Minoza-Sedanza, 2022). Second is the economic
impact, Spanish-Filipino restaurants contribute to the local economy by creating jobs and
attracting tourists who are interested in experiencing the unique blend of Spanish and
3
providing a job for the locals. And by supporting the local farmers by purchasing through
them.
The expected output of this is to make Javellesa Culinaria a well known Spanish-
Filipino restaurant in Bacolod City by providing a menu that is budget friendly with a
warm atmosphere and casual dining experience to create a rapport to its customers.
Proposed Vision
Our goal is to establish our restaurant as the top and most well-known restaurant
by the year 2030, by consistently delivering exceptional quality service.
Proposed Mission
We are committed to providing high-quality cuisine made with fresh ingredients,
along with exceptional customer service and a welcoming atmosphere.
General Objectives
Javellesa Culinaria aims to be Bacolod City's premier dining establishment by
2030. The restaurant will prioritize menu innovation, customer satisfaction, operational
excellence, marketing, and community involvement to attract a diverse customer base
and enhance Bacolod City's cultural and economic vitality.
Specific Objectives
1. Establish a business that is on trend to meet the customers demand
2. Organize the flow of operation of the restaurant for continuous progress
3. Increase brand awareness and recognition of the establishment
4. Gain more profits and customers loyalty
5. Support locally produced products
6. Provide work for the local community
Target Market
Javellesa Culinaria is a restaurant located at 27 Rosario St. in Bacolod City,
offering a warm and inviting atmosphere for a diverse range of customers.
Families. Families are always eating out every weekends and Javellesa Culinaria is
the perfect place for a family to bond.
Couples. Couples are seeking a warm and friendly environment for a casual dining
experience during lunch or dinner dates. Javellesa Culinaria is the perfect spot for them to
enjoy each other’s company while savoring their meals.
5
Employees. Employees are one of the target market since given that 27 Rosario St. is
the center of Bacolod City and it is in the spot where businesses are located especially
call centers. And also the location of the restaurant is near where the jeepney drivers and
taxi drivers are parking. It is a great opportunity to attract them.
Products and Services
Javellesa Culinaria is a restaurant that offers a special dining experience by
blending the flavors of Spanish and Filipino cuisines. This combination comes from the
historical influence of Spanish colonization on Filipino culture and cuisine. Spanish
cooking has greatly influenced Filipino cooking styles, ingredients, and flavors, which
have been passed down as traditions through generations. The restaurant's aim is not just
to provide tasty food but also to support economic growth and preserve Filipino culture.
By serving Spanish and Filipino dishes, Javellesa Culinaria hopes to highlight the fusion
of the two cultures in an authentic and innovative way. The restaurant draws inspiration
from the Spanish influence on Filipino cuisine, which remains an important aspect of
Filipino history, tradition, and culture.
The restaurant offers various services such as dine-in, take-out, delivery, and table
services. Dine-in customers can enjoy a relaxed and comfortable atmosphere while
savoring the flavors of Spain and the Philippines. For those who prefer to eat at home,
Javellesa Culinaria offers take-out and delivery services. The restaurant also provides
table services for events and gatherings.
Javellesa Culinaria is an exceptional restaurant that prides itself on offering a
delectable assortment of Spanish and Filipino cuisine. The use of only fresh, authentic
ingredients that are carefully selected to ensure a perfect blend of flavors in every dish.
The restaurant offers an ambiance that recreates the feel of Spain, allowing diners to
experience the essence of Spanish culture. The dishes are reasonably priced and
accessible to all, without compromising on quality. The infusion of Filipino flavors adds
a unique touch, making diners feel at home while savoring Spanish cuisine.
6
Section II
INDUSTRY
This section focuses on identifying the size of the industry, the participants in this
industry such as the competitors, market leaders, and suppliers to help create a better plan
to deliver the products and services to the target market of Javellesa Culinaria. As we
strive to establish our restaurant as a top dining destination in Bacolod, it is essential to
conduct a comprehensive analysis of the culinary industry's current state. This chapter
focuses into the industry's size, significant participants, success factors, and various
analytical frameworks that can help us understand our competitive landscape and future
strategic options.
Since Bacolod has a dynamic dining culture with a wide range of culinary
options, which is reflected in the city's culinary industry. The industry makes a significant
contribution to the city's economy and is gradually growing due to the increasing number
of residents and tourists looking for dining experiences. This growth is fueled by
customers' demand for superior cuisine and exceptional service.
The industry comprises a mix of local eateries, international chains, fine dining
establishments, and casual dining venues. Major participants include renowned
restaurants, cafes, bars, food trucks, and catering services, each competing for market
share and customer loyalty. Established participants often leverage their brand reputation,
culinary expertise, and customer base to maintain a competitive edge. Success in the
culinary sector depends on various factors, including culinary innovation, high-quality
ingredients, excellent service, ambiance and atmosphere, and effective marketing and
branding. Industry supporters emphasize the importance of culinary innovation,
excellence, and client satisfaction in fostering success. They advocate for ongoing
innovation, community involvement, and cooperation with regional suppliers to enhance
the city's culinary reputation and improve the dining experience.
Current Size of the Industry
The Philippines Food service Market size is estimated at 16.12 billion USD in
2024, and is expected to reach 31.47 billion USD by 2029, growing at a CAGR of
14.32% during the forecast period (2024-2029). Compared to last year size of industry
the food service industry is valued at 10.37 billion USD; it is shown how it increased
7
over a year after a recovery from the pandemic. The food service industry in the
Philippines is highly competitive due to the demand for unique and innovative culinary
experiences. (Mordor Intelligence, 2023).
The restaurant industry is one of the fastest growing sectors. Over the last few
years, the global market outlook has been cautiously optimistic, and this has been
reflected in the restaurant industry worldwide. From 2015 to 2017, the larger markets in
the United States, Europe, and Asia have all shown steady positive growth, and forecasts
suggest that this trend will continue in 2018. However, in the US, restaurant sales are
lagging behind the rest of the world at 3.4%, a lot lower than overall global sales, which
are growing at an annual rate of 5.6% (not adjusted for inflation). At the end of 2017, the
restaurant industry in the US generated an estimated $799 billion in revenue and
employed more than 14.7 million people, which represents almost 4% of the US GDP
and 10% of the overall US workforce. Measuring industry growth by sales, there was a
growth rate of approximately 4.3% from 2016 to 2017. In 2017, the market value for
consumer food service in Europe reached $508 billion. (Cravy, 2018).
The food service industry in the Philippines is thriving, offering a wide variety of
facilities such as restaurants, fast-food chains, cafes, small stalls, and kiosks. This trend is
observed nationwide. With menus that cater to a range of tastes and preferences, these
dining establishments are suitable for various occasions such as celebrations and family
gatherings. Despite the challenges posed by the covid-19 pandemic, the food service
market has shown signs of recovery, thanks to resumed dining-in habits and the
convenience offered by food delivery services. The food service segment is a significant
aspect of the Philippine food service industry. The food service sector has witnessed
steady growth in sales from 2015 to 2023, covering both quick-service and full-service
dining establishments. (Statista Research Department (2023).
From a regional perspective some parts of the regions is growing and expanding,
rising in double digits, such as the Bangsamoro Autonomous Region (58% growth in
number of establishments in 2021), Central Luzon (38%), Caraga (38%), Western
Visayas (32%) and Northern Mindanao (31%). Other regions in Luzon and Visayas such
as Central Visayas, Calabarzon and Bicol Region are also growing double digits. The
areas are fast expanding because of rapid urbanization, commercial and residential real
8
estate developments, and the relocation of people moving to other cities from the
National Capital Region. Quick service restaurants are still the most popular type of
restaurant with Php 367 billion in value and 58% share of the food service market size,
thanks to their tested food quality and taste and offer of fast food and convenience. Full
service restaurants have 25% share of the food service market estimated at Php 158
billion in 2023. Global trends are continuing to introduce diverse food choices for the
Filipino consumer, while Filipino cuisine remains a mainstay in the Filipino diet.
( Philippines Statistics Authority's).
Negros Occidental's restaurants reflect and shape the province's local culture,
preferences, income, educational attainment, and level of competition. The diverse and
rich Negrense cuisines, as well as Filipino, Spanish, and Chinese cuisines, have all
influenced Negros Occidental's culinary tradition. The region is known for the fusion
of different flavors and ingredients, as well as for its abundance of seafood and sweets.
Some of the dishes and delicacies that are popular in Negros Occidental are chicken
inasal, piaya, napoleones, kansi, and batchoy (Lausa 2018).
Restaurants in Bacolod City are important in a lot of ways. The first is the
economic contribution that restaurants have to the local economy by producing income,
creating jobs, and enhancing the standard of living. The city produced P120.9 billion
worth of products and services in 2021, bouncing back from a recession brought on by
the pandemic in 2020. The second is the city's diverse culinary environment, which is
enhanced by each Bacolod restaurant. Sulit Ph asserts that by combining traditions,
inspirations, and the passion of chefs and food enthusiasts, these establishments
contribute to the city's rich and diverse culinary culture. The third is zero-waste efforts,
which discusses some of the establishments in Bacolod that have committed to
employing zero-waste methods. For instance, they want to reduce food waste, encourage
environmentally friendly habits, and use less single-use plastics. (Dumlao-Abadilla,
2023).
The Major Participants
The food industry comprises owners, managers, chefs and cooks, wait staff,
bartenders, hosts or hostess, dishwashers and bussers, suppliers, and customers. These are
the major participants in the industry that helps cater the needs and wants of customers.
9
And each participant plays a crucial role in the functioning of a restaurant and contributes
to the overall dining experience (Golangco, 2023).
Factors to Succeed in the Industry
Understanding of the Restaurant Business. It’s essential to have a clear
understanding of how the business runs, including food costs, labor costs, gross margins,
and profits. (Gyaan, 2018).
Great Food. One crucial element for a restaurant to succeed is the quality of its
food. If the food at your restaurant is not great, people will not return. (Gyaan, 2018).
Location. The location of the restaurant plays a significant role in its success.
(Gyaan, 2018).
Smart Menu Planning. The menu should be planned carefully, taking into
account the preferences of the target customers (Gyaan, 2018).
Guest Experience. Providing an excellent experience for customers is
essential. This includes not only the food and service but also the ambiance of the
restaurant (Gyaan, 2018).
Owner’s Involvement. The involvement of the owner in the day-to-day
operations of the restaurant is often a key factor in its success (Gyaan, 2018).
Marketing. Effective marketing strategies can help attract more customers
(Gyaan, 2018).
Partnerships. Forming partnerships with local businesses or suppliers can also
contribute to a restaurant’s success (Gyaan, 2018).
Staff Satisfaction. Ensuring that the staff is satisfied and motivated is important
as it can directly impact the service quality (Gyaan, 2018).
Strong Grasp of Key Metrics. Understanding and monitoring key performance
indicators (KPIs) can help in making informed decisions (Gyaan, 2018).
Strong Tech Stack. Leveraging technology for various operations like order
management, inventory management, etc., can streamline processes and improve
efficiency (Gyaan, 2018).
Trend Affecting the Industry
Health and Wellness. Customers are increasingly conscious of their health,
leading to a surge in demand for healthier food options. For millennials and gen z, eating
10
healthily is not only a lifestyle choice, but also an expression of their unique identity. As
a result, restaurants are adapting to meet the needs of their more discerning customers.
The range of products labeled as "free from" is expanding in response to consumers'
desire for products without certain ingredients or for those with food intolerance's.
Consequently, there is a rising demand for plant-based, organic, and gluten-free products.
(Future Market Insights 2023).
Sustainable Ingredients. Today's customers are increasingly concerned about
reducing waste, consuming more plant-based proteins, and decreasing their carbon
footprint. This is due to the growing demand for healthier eating options. The pandemic
has also made people more aware of their health, and they are now more mindful of their
food choices.
Homey and Comforting Food. In the aftermath of the pandemic, people were
left with a sense of unease and a longing for comfort. As a result, they turned to food as a
source of solace. The act of cooking and sharing meals with loved ones became a means
of finding joy amidst the uncertainty. Individuals sought out dishes that were both
nourishing and comforting, providing a sense of familiarity in an otherwise turbulent
time.
Cloud Kitchens. A virtual kitchen or ghost kitchen is a commercial facility that
provides kitchen facilities to owners of food and beverage businesses. The main purpose
of these kitchens is to offer clients freshly prepared meals. It is an ideal solution for
companies looking to take advantage of the growing demand for food delivery services.
Legislations
Food Safety Act of 2013. Food business owners must ensure compliance with
food laws and control risks to protect customers.
Local Government Unit Registration. The Mayor's Permit, Business Permit, or
Local Government Unit (LGU) permit is a type of business license that ensures
compliance with local legislation.
Environmental
Water Quality. Over time, the accumulation of minerals in hard water can lead to
equipment breakdown or reduced energy efficiency, resulting in increased expenses and
downtime. (QSR Media Asia 2023).
11
Climate Change. Changes in weather and climate can significantly impact crop
yields and food production. (Statista, 2023).
Proponents point of view
Proponents see opening a restaurant as an opportunity to establish a culinary
sanctuary, share their passion for food, and build a profitable business. They may see it as
an opportunity to demonstrate their culinary abilities, express their creativity via dishes,
and create a pleasant environment in which others can enjoy wonderful food and
companionship. They may also imagine contributing to the local economy, developing
neighborhood relationships, and making a lasting impression on the dining scene. And
also the proponents see this business as an educational since it is a Spanish-Filipino
restaurant, this will help preserve the culture and remind the customers about the history
and culture of the Philippines and how the Spanish have influenced the Philippine culture
in terms of food.
PESTEL Analysis
The PESTEL analysis will help Javellesa Culinaria to recognize and assess the
macro-environmental factors that may have a beneficial impact on the company's
operations. This will facilitate making well-informed decisions based on a comprehensive
understanding of the external business environment. This will also help the business to
identify the suitable strategies to implement in the business to keep on providing the best
quality service to customers to result in customers satisfaction and loyalty
12
Table 1
PESTEL Analysis
Political Economic Social Technological Environmental Legal
- Government - Factors like - Changing of Advancement of - Waste management - Compliance
regulations on economic customers tastes technology that can regulations and with the laws
food safety, labor inflation and how and societal trends. help in providing sustainability and regulations
laws, trade it affects the food - Customers being services and practices that adopt the restaurant
policies, and taxes industry. health conscious in products to sustainable practices must comply.
can impact Javellesa which they prefer customers. by sourcing locally To avoid
operations. Culinaria should restaurants that - The rise of online produced conflict with the
- Political stability maximize its offer healthier delivery apps, ingredients. law.
ensures how much ingredients on- options. online payment - Climate change that - Health and
a business will hand. - Customers that makes the may affect with the safety
flourish especially - Economic demographics can transaction easier. outcome of the regulations,
in government growth of also impact the - Social media nutrients and the food hygiene
policies since it Bacolod City in restaurant with its marketing to reach seasonality of the standards, and
may change over which it increasing a wider scope of ingredients. employment
time so the influences the population. customers. - Water conservation law.
business must demand and by implementing - Obtaining
adapt to this needs of water saving license
changes and plan customers. practices in the certificates and
a strategies - Customers kitchen to contribute permits in order
accordingly. recession in to environmental for a restaurant
which in times of conservation. to operate
economic legally.
downturn
customers may
choose to eat at
home more often,
which leads to
reducing
restaurants sales.
- Supporting local
suppliers in
purchasing
ingredients.
13
Section III
PRODUCTS AND SERVICES
This section focuses on products and services offered by Javellesa Culinaria in the
market. It tackles the development of products to be offered in the market as well as its
pricing strategy to identify how it was sold in the market and also study how it was priced
in the market. This section also tackles about its technical risks in order to identify how to
handle the risks of the restaurant and how to solve it to maintain a good relationship
towards its customers. Overall this section talks about how it was presented and how it
was delivered towards its customers to keep its customers satisfied as well as to make the
connections between the business and the consumers stronger.
Development of Products
The culinary team, led by skilled chefs, set out to create a dish that would bring out
the best flavors of both the Philippines and Spain. Each meal was put through rigorous
testing and refinement to ensure it met the high standards for authenticity, flavor, and
quality. The proponents approach to developing new products involves careful
consideration when selecting quality ingredients. It gave top priority by using fresh,
locally sourced produce, meats, and spices in every dish to ensure that it truly reflects the
depth and diversity of the culinary heritage.
Javellesa Culinaria is a restaurant that offers a unique and carefully crafted fusion of
Filipino and Spanish cuisines. It developed a comprehensive model that encompasses all
aspects of its operations, including menu selections, cooking methods, and service
expectations. The restaurant has a highly skilled and well-equipped culinary team
prepares each dish according to their standards and recipes. It has a established strong
relationships with vendors to ensure a consistent and reliable supply of high-quality
ingredients. To effectively manage orders, inventories, and quality control, it also
implemented operational procedures.
Javellesa Culinaria's menu options, culinary techniques, and service standards are all
part of its meticulously developed and continuously improved products. It strives to
provide a unique and unforgettable dining experience to its customers. Javellesa Culinaria
is a culinary wonder that entices the palate with a wonderful combination of Spanish and
14
Filipino flavors. The restaurant boasts an all-encompassing model that reflects its
commitment to delivering an unforgettable dining experience to its customers.
Its culinary team is highly skilled and outfitted with the best equipment to ensure
that every dish is prepared to perfection, using its tried and tested recipes and adhering to
its exacting standards. Javellesa Culinaria has forged strong relationships with vendors,
guaranteeing a steady and reliable supply of superior quality ingredients used to create its
mouthwatering dishes.
To ensure that its operations run smoothly, it has put in place operational protocols
that are efficient in handling orders, inventories, and quality control. Javellesa Culinaria's
menu options, culinary techniques, and service standards testify to their meticulous
planning and continuous improvement.
Pricing Strategy
The pricing strategy is designed to offer affordable pricing without sacrificing quality,
making its offerings accessible to a diverse spectrum of clients. The proponents leverage
technology to enhance customer convenience, from digital marketing tactics to online
purchasing and reservation systems, which captivate and draw customers. Its restaurant's
adaptability, combined with its dedication to delivering outstanding ambiance and
service, makes Javellesa Culinaria a top choice for anyone seeking an enriching and
unforgettable culinary experience.
There are several reasons why customers can decide to purchase goods, services, and
attractions from competitors. First of all, if competitors have strong brand recognition and
a devoted customer base, they may be drawn to their well-known or well-liked services.
Competitors might also provide specific features or promotions, such discounts, special
events, or menu items that cater to particular market segments. Customers that value
location or convenience over other factors could choose competitors that are nearer to
their place of employment or residence. Moreover, clients could be lured to rivals who
excel in particular areas, such ambiance, menu diversity, or customer service. In the end,
the decisions that customers make are heavily influenced by their tastes and impressions.
(Pharmapproach, 2020).
In the dynamic and ever-changing world of business, competition is fierce, and
staying ahead of the game is critical. In this context, rival establishments may adopt
15
various strategies to maintain their competitiveness and profitability. One such approach
is to keep a close eye on the rates of nearby businesses that are comparable to their own
and match or slightly lower them to remain competitive. Additionally, to entice
customers during off-peak hours or to promote new menu items, rival businesses may run
promotions, discounts, or other special offers, which can be a great way to attract new
and repeat customers. Overall, these tactics can be highly effective in keeping up with the
competition and ensuring the long-term success of a business.
Restaurants typically employ a pricing strategy where the menu items' prices are
determined based on the perceived value of the meal rather than the actual production
cost. This means that restaurants may charge higher prices for meals that they believe
customers will view as more valuable. They may justify these higher prices by offering
superior quality ingredients, unique flavors, and exceptional dining experiences that set
them apart from other restaurants. This is a widely used pricing model in the restaurant
industry, where the cost of a dish is covered by the restaurant owner, including fixed
expenses such as the wages of waiters and chefs. By utilizing this pricing strategy,
restaurants can attract customers who are willing to pay a premium for a unique and
memorable dining experience. (LaMarco, 2019).
In the competitive world of business, it is no secret that offering discounts and
paying commissions can be a highly effective marketing and sales strategy, particularly
in the culinary industry. Commission is a widely accepted practice in numerous sales
professions, and is an essential tool for motivating and incentivizing sales teams. It serves
as a means of recognition for the hard work and achievements of these teams and can
help to inspire them to push themselves to achieve even greater successes.
However, it is also important to note that commission structures can have an
impact on sales tactics. In some cases, salespeople may choose to focus on a select few
products that offer a higher commission rate, rather than promoting a wider range of
products. This can be a double-edged sword, as it can lead to an increase in sales for
specific products, but may also result in missed opportunities for other products that may
be equally deserving of attention.
16
Technical Risks
Javellesa Culinaria is a restaurant that focuses on serving high-quality food and
beverages to its customers. The staff at the restaurant prioritizes personal hygiene to
ensure that customers are safe from food-borne illnesses and poisons. Pathogens are
commonly spread through touch, so adhering to adequate standards of personal hygiene
is crucial to protect both the staff and customers. The restaurant also hires kitchen staff
who have proper knowledge of food preparation to prevent compromising the quality of
food and the restaurant's reputation. Additionally, they store food at the proper
temperature to maintain its freshness and to ensure that their products are freshly cooked.
Javellesa Culinaria also sources its food from reliable and safe sources to maintain
the quality and protect their customers from any illnesses that may arise from unsafe
food. They also avoid using contaminated equipment and ensure that their equipment is
kept in good working condition to prevent any production loss and spoiled inventory.
They hire maintenance staff to keep their equipment safe and to ensure the safety of their
employees, avoiding any risks of harm or injuries. Javellesa Culinaria is an exceptional
restaurant that takes great pride in offering the best quality of food and beverages to its
customers.
They understand that food safety is of utmost importance, and therefore, they have
taken necessary measures to ensure that their customers are safe from any potential food-
borne illnesses or poisons.
17
Costing of Recipes
Appetizer
Soup
Salad
38
Main Dish
Dessert
Fruit Shake
Soft Drinks
Coffee
Section IV
MARKETING ASPECT
In this section it tackles about its marketing aspect on how it would reach its
target market. As well as creating a marketing strategy to convey its customers to try its
product and services. Creating a marketing strategy helps the business in attracting target
and potential customers to try out their products and services offered in the market. And
in this section it also identifies the customer’s needs and wants in order to provide them
the satisfaction they need in this way by giving the customers the satisfaction they need
that would build a strong relationship between the business and the customers.
Objectives
1. Strengthen brand positioning
2. Training the staffs to continually provide exceptional service to customers
3. Collaborate with local suppliers
4. Enhance customer engagement
Market descriptions
Javellesa Culinaria, located in the vibrant city of Bacolod, is a warm and inviting
dining establishment that caters to families, students, and professionals alike. The
extensive menu showcases a delightful fusion of Spanish and Filipino culinary traditions,
ensuring a diverse range of options to satisfy various palates and dietary preferences. This
makes it an ideal choice for casual gatherings, family outings, as well as formal business
meetings.
Goals
By 2030, Javellesa Culinaria aims to be the top dining destination in Bacolod
City, known for consistently excellent food, innovative menus, and exceptional service.
The restaurant will focus on menu innovation, improved marketing, operational
excellence, and employee training to achieve this goal. Additionally, Javellesa Culinaria
plans to strengthen its relationship with patrons and become a key player in Bacolod
City's culinary scene through partnerships and community activities.
96
Table 2
SWOT Analysis of Marketing Aspect
STRENGTHS WEAKNESSES
1. Well-trained and skilled employees 1. Poor marketing strategy
2. Strong brand identity 2. Company cash flows
3. Flexible and adoptable employees 3. Limited staff
OPPURTUNITIES THREATS
1. More investor 1. Intense competition
2. On trend business 2. Changing consumer preferences
3. Good for expansion 3. Economic downturns
Figure 10.What are the reason why you are eating in a restaurant?
Question 5 is “What are the reason why you are eating in a restaurant?” 76
respondents answered family gathering, while 13 respondents chooses birthday, 1
respondent in anniversary, 1 respondent answered in business meeting, 4 respondents in
exploring new different cuisine, and lastly 5 respondents answered cravings.
Figure 18. Rank the following choices on what do you prefer when acquiring about the
product and services offered by Javellesa Culinaria? (5 is the highest 1 is the lowest).
Question 13 is “Rank the following choices on what do you prefer when acquiring
about the product and services offered by Javellesa Culinaria? 5 is the highest 1 is the
lowest.” The responders chooses pricing as the highest with the total rank with a total of
383 votes, while the telephone is the lowest in rank with a total of 215 votes, the second
to the highest rank is the take-out with a total of 325 votes, while the third on the highest
rank is Facebook with a total of 317 votes, and the second lowest rank is website with a
total of 260 votes.
Figure 19. Ranking the factor that you consider in a restaurant. (1 is the lowest 7 is the
highest).
Question 14 is “Ranking the factor that you consider in a restaurant. (1 is the
lowest 7 is the highest). The highest on the rank is the food quality with a total of 575
votes, while in the second highest rank is the service with a total votes of 487 votes, the
third highest rank is the pricing with a total votes of 477, while on the fourth spot is menu
variety with a total of 438, and the last three lowest rank is the location with a total of 322
votes, ambiance with a total of 296 votes, and the lowest is the theme with a total votes of
203.
106
Figure 20. What marketing strategies would be most effective in enticing you to try a new
restaurant with a fusion of Filipino-Spanish cuisine? (Select as many as you like).
Question 15 is “What marketing strategies would be most effective in enticing
you to try a new restaurant with a fusion of Filipino-Spanish cuisine? (Select as many as
you like)”. Out of 100 respondents 55 respondents answered social media advertisement,
while 37 respondents chooses word of mouth referrals, and lastly the 8 respondents
answered print advertisement (flyer, brochure, signage, and tarpaulin).
Figure 21. What factors motivates you to choose Javellesa Culinaria over the fusion
restaurants in the area? (Select all that applies).
The question 16 is “What factors motivates you to choose Javellesa Culinaria over
the fusion restaurants in the area? (Select all that applies)”. The 100 respondents already
answered and base on their response. The 53 respondents chooses authenticity of Spanish
cuisine, while 33 respondents chooses unique menu offerings, and the 11 respondents
107
answered accessible location, while 2 respondents choose competitive pricing, and last is
the 1 respondent that chooses ambiance and atmosphere.
Figure 22. What mode of transport do you use when dining in?
The question 17 is “What mode of transport do you use when dining in?”. the 100
respondents answers are different, the 53 respondents answered they are using a public
vehicle, while the 33 respondents answers their using a private vehicle and the 14
respondent remaining answers motorcycle.
Figure 23. What is your preference when ordering a food and beverage in a restaurant?
Question 18 is “What is your preference when ordering a food and beverage in a
restaurant? The 100 respondents answered and the 15 respondents choose reservation
when ordering food and beverage in a restaurant, while 14 respondents choose take-out,
and lastly the 71 respondents preferred to walk-in.
108
Figure 25. When making a payment at a restaurant, what type of payment do you prefer?
The question 20 is “When making a payment at a restaurant, what type of
payment do you prefer?”The 100 respondents answers are. 90 respondents or the majority
has chosen cash as a mode of payment, on the other hand 4 respondents prefers to pay
through debit card, while the remaining 6 respondents answered they prefer to use credit
card as a mode of payment.
109
Menu Selection
Figure 26
Out of 100 respondents in each food category 94 respondents are in favored to
price the lumpia shanghai below 200, 2 respondents answered it should be priced above
200, while the remaining 4 did not answer. While the beef empanada 96 respondents
answered below 200, 1 respondent answered above 200, while the remaining 3
respondents left it blank. In ukoy-ukoy 92 respondents preferred it should be priced
below 200, 2 respondents choose it should be above 200, while the 6 respondents did not
answer. In the selection of crispy tenga, 81 respondents prefers it should be below 200,
10 respondents answered above 200, while the remaining 9 respondents did not answer.
In simple patatas brava 82 respondents chooses it should be price below 200 while 5
respondents answered above 200 the remaining 13 respondents did not choose. In tomato
butter bean dip 71 respondents preferred it should be prices below 200, 3 respondents
choose it should be priced above 200, the 26 respondents did not answer. In the selection
of tortilla española 70 answered below 200, 9 respondents preferred above 200, the 21
respondents did not choose any of the choices. In morcon 68 respondents preferred below
200, 7 preferred above 200, while the remaining 25 did not answer. The avocado and tuna
tapas selection the 79 respondents answered below 200, while the 9 respondents preferred
above 200, the 12 respondents left it empty. And last the espinacas con garbanzos
selection, 80 respondents answered below 200, 9 respondents answered above 200, while
the 11 respondents left it empty.
110
Figure 27
In the soup category the first is pamplina, 74 respondents answered it should be
below 200, 4 respondents said it should be above 200, the remaining 22 did not answer.
In the cocido selection of price 76 respondents preferred below 200, 5 answered above
200, the 19 respondents left it empty. The sopa de ajo result is 90 respondents choose
below 200, 3 respondents answered above 200, the 7 respondents remaining did not
answer any of the choices. 80 respondents preferred salmorejo should be priced below
200, 7 answered above 200, and there are 213 respondents who did not answer. In
Ajoblanco selection 82 respondents answered below 200, 5 respondents choose above
200, the 13 respondents left did not answer. In chicken sopas 79 respondent it should be
below 200, 12 preferred above 200, and there are 9 respondents who did not answer any
of the choices. In sinigang pricing 70 respondents preferred below 200, 20 answered
above 200, 10 respondents left it blank. In Molo soup there are 80 respondents that
choose below 200, 11 respondents in above 200, and 9 did not answer. The chicken tinola
pricing result is 57 respondents answered below 200, 33 respondents preferred above
200, the remaining 10 left it empty. Last is the bulalo in which 56 respondents preferred it
to be priced below 200, 33 are in favor of above 200, and 11 respondents did not answer.
111
Figure 28
The selection of price in ensalada de cangrejo is 85 respondents preferred it to be
priced below 300, 2 respondents answered above 300, while 13 respondents did not
answer any of the choices. The Summer Spanish salad pricing is 81 respondents
answered below 300, 4 respondents answered above 300, 15 respondents preferred not to
answer. The prices for Simple Spanish green salad is 80 respondents preferred 300 below
should be the price, but the 5 respondents answered above 300, the remaining 15 choose
not to answer. In ensalada rusa, 87 respondents answered below 300, 6 respondents
answered above 300, 7 preferred not to answer. In pipirrana 61 respondents are in favor
of below 300, 10 preferred above 300, while the 29 respondents reaming did not answer.
In ensaladang talong 85 respondents preferred below 300, 5 respondents answered above
300, 10 did not answer any of the choices. In ensaladang lato 84 respondents are in favor
of below 300, but there are 5 respondents that choose above 300, the remaining 11
preferred not to answer. In ampalaya salad the selection of price are 83 respondents
answered below 300, 4 respondents answered above 300, 13 respondents did not answer.
In Pinoy chili tuna salad 77 chooses below 300, 12 answered above 300, while there are
11 who did not answer any of the choices. And last is ensaladang mangga, 85 of the
respondents preferred it to be price below 300, while 4 respondents answered above 300,
and 11 respondents left it empty.
112
Figure 29
In the selection of prices in main dish first is the tortilla de patata in which 65
respondents answered it should be price below 500, but 21 respondents answered above
500, while 14 respondents prefer not to answer. In corquetas de jamon 62 respondents
answered below 500, while 33 respondents are in favor of above 500, and there are 5
respondents who did not answer. In Spanish pork secreto 56 respondents answered below
500, 40 preferred above 500, while 4 respondents left it blank. In Spanish style spicy
salmon, 48 respondents answered below 500, while 46 answered above 500, the
remaining 6 preferred not to answer. In pollo al ajillo 54 respondents answered below
500, 37 answered above 500, while 9 respondents did not answer. In chicken adobo 69
respondents are in favor of below 500, while the 29 respondents preferred above 500, the
9 respondents left did not answer. While in kare-kare 72 respondents prefers below 500,
while the 22 respondents answered above 500, and the 6 left it empty. In Caldereta
selection 68 respondents answered below 500, while 21 preferred above 500, the
remaining 11 did not choose any of the choices. The result of Bicol express are 73
respondents are in favor below 500, the 18 respondents preferred above 500, the
remaining 9 did not answer. In bagnet kare-kare 73 respondents are in favor of below
500, while the 18 respondents choose above 500, the 9 respondents left choose not to
answer.
113
Figure 30
The selection of prices in churros con chocolate results to, 93 respondents
answered that the churros con chocolate should be priced below 500, 4 respondents
answered above 500, the remaining 3 respondents did not answer. In Spanish sponge
cake 89 respondents are in favor of pricing the cake below 500, while 4 answered above
500, while 4 preferred not to answer. In crema catalana 87 respondents answered below
500, 4 respondents prefers above 500, while 9 respondents did not answer. In arroz con
leche, 67 respondents are in favor of below 500, 5 respondents answered above 500, and
28 respondents choose not to answer. In goxua pricing 75 respondents preferred below
500, 4 respondents choose above 500, the remaining 21 left it blank. In halo-halo 89
respondents are in favor of below 500, 3 answered above 500, while the 8 respondents
left did not answer. In leche flan pricing selection, 91 respondents answered below 500,
while 5 respondents choose above 500, the 4 respondents remaining choose not to
answer. In ensaymada 86 respondents prefers below 500, while 4 respondents prefers
above 500, the remaining 10 choose not to answer. In yema pricing selection 86
respondents answered below 500, 3 respondents answered above 500, the 11 did not
choose any of the choices. Lastly in ube halaya 87 respondents answered below 500,
while4 respondents answered above 500, the remaining 9 respondents left it empty.
114
Figure 31
In fruit shake selection the first on the selection is banana smoothie and the result
is, 84 respondents choose below 200, 1 respondent answered above 200, while 15
respondents preferred not to answer. In watermelon smoothie 88 respondents answered
below 200, 2 respondents answered above 200, while 10 respondents, and did not answer.
In blueberry smoothie 84 respondents are in favor of below 200, 6 respondents choose
above 200, 10 respondents choose not to answer. In tropical mango smoothie 87
respondents answered below 200, 4 respondents answered above 200, while the 9
respondents left it black. In strawberry smoothie 87 respondents answered below 200, 3
respondents choose above 200, 10 respondents preferred not to answer. In kiwi smoothie
77 choose below 200, while 2 respondents choose above 200, and 21 respondents did not
answer. In avocado shake 83 respondents are in favor of below 200, 2 respondents
answered above 200, while 15 choose not to answer. In creamy tomato shake, 59
respondents answered below 200, while 2 respondents choose above 200, the 39
respondents did not choose any of the choices. In peanut butter banana smoothie, 56
respondents answered below 200, 3 respondents answered above 200, and 41 respondents
preferred not to answer. And lastly strawberry chocolate smoothie in which 72 of the
respondents choose below 200, while 4 respondents choose above 200, and the 24
respondents did not answer.
115
Figure 32
In selection of prices in soft drinks the mt. Dew have a result of 93 respondents
that chooses below 100, while there are 7 respondents who did not answer. In coke, 94
respondents preferred it to be priced below 100, but there are 6 respondents who did not
answer. In coke zero, 90 respondents choose below 100, and there are 1 respondents who
choose above 100, and there are 9 respondents who prefer not to answer. In royal there
are 89 respondents who choose below 100, while 1 respondent choose above 100, and
there are 10 respondents who prefer not to answer. In tropicana juice 87 respondents
answered below 100, while 2 respondents answered above 100, and there are 11
respondents who choose not to answer. In sprite 86 respondents choose below 100 while
14 respondents did not answer. Lastly in pepsi 86 respondents answered below 100,
while 14 preferred not to answer
Figure 33
116
service.
Competitor C 1. Delicious 1. Limited 1. Online presence 1. Fierce
food in an parking space. and delivery competition
affordable 2. Limited staff services. around the
price. 2. Hire additional area.
2. Accessible employee. 2. Supply
Location. shortage.
COMPETITIVE ANALYSIS
Table 6
Competitive Analysis of Direct Competitors
Direct Competitors Products Number of Years of Location
Operation
Quedan Lechon kawali 7 years Paseo Verde, Lacson Street Unit
Tortilla de patatas 10-11, Bacolod, Negros Occidental
6116 Philippines
Azucarera Paella 7 years C. L. Montelibano Avenue,
Croquettas De Jamon Bacolod, Negros Occidental 6100
Philippines.
21 restaurant Batchoy 13 years Lacson St, Bacolod, Negros
Crispy pata Occidental 6100 Philippines
Table 7
Competitive Analysis of Indirect Competitors
Indirect Competitor Products Number of Years of Location
Operation
L'Kaisei Chicken Teriyaki 10 years 9th Lacson Street Lourdes
Pork Tonkatsu C. Building, Bacolod,
Negros Occidental 6100
Philippines.
Italliani's Homemade Meatballs 28n years Ground Level, North Wing
Expansion, SM City
Bacolod, 062 Poblacion,
Reclamation Area, Bacolod,
Negros Occidental
Indian food Bacolod Chicken biryani 3 years Brgy Villamonte, BS
Chicken Masala Aquino drive.
Buttered chicken
120
Table 8
Comparative pricing of Direct Competitors
Product Competitor A Competitor B Competitor C Javellesa Culinaria
(APPETIZERS)
Lumpia shanghai 136.485
Beef empanada 153.947
Simple patatas bravas 180 99.369
Tomato Butter Bean Dip 88.058
Avocado tuna tapas 176.434
Morcon 221.028
Ukoy-ukoy 180.483
Espinacas con Garbanzos 104.249
Tortilla Española 245.882
Crispy tenga (crispy pork ears) 150.691
(SALAD )
Ensalada de Cangrejo 283.255
Pipirrana 325.754
Summer Spanish Salad 252.704
Simple Spanish Green Salad 335.839
Ensalada rusa 143.172
(Spanish Potato Salad)
Ensaladang talong 245.511
(Eggplant Salad)
Ensaladang lato 46.960
Ampalaya salad 60.985
Pinoy chili tuna salad 107.609
Ensaladang mangga 325.754
(SOUP)
Bulalo 397.225
Chicken tinola 218.024
Molo soup 283.896
Ajoblanco (Chilled Garlic and 360.374
Almond Soup)
Salmorejo (Chilled Tomato Soup) 156.566
Sopa de Ajo (Garlic Soup) 480 410 96.547
Sinigang 175.790
Chicken Sopas 175.790
Cocido 358.411
Pamplina 380.492
(MAIN DISH )
Tortilla de patata 143.632
Croquetas de jamon 135 281.730
Spanish pork secreto 614.441
Spanish style spicy salmon 265.134
Pollo al ajillo (garlic chicken) 124.182
Chicken adobo 260 154.079
Kare –kare 638.627
Caldereta 357.098
121
(DESSERT)
Churros con chocolate 110.534
Spanish sponge cake 281.841
Cream catalana (Spanish cream 154.054
brulee)
Arroz con leche (rice with milk) 87.860
Goxua (basque cream) 160.787
Halo – halo 57.924
Leche flan 90 251.538
Ensaymada 124.071
Yema 56.517
Ube halaya (purple yam Jam ) 118.717
(FRUIT SHAKE)
Banana smoothie 170.875
Watermelon smoothie 100 167.792
Blueberry smoothie 200.854
Tropical mango smoothie 183.635
Strawberry smoothie 185.725
Kiwi smoothie 238.638
Avocado shake 54.998
Creamy tomato shake 53.675
Peanut butter banana smoothie 182.966
Strawberry chocolate smoothie 194.307
(SOFT DRINKS)
Mt.dew 55.781
Coke 60 56.484
Coke zero 60 56.484
Royal 60 58.906
Tropicana juice 43.281
Sprite 60 58.906
Pepsi 57.955
(COFFEE)
Baraquito 55.781
Cortado coffee 56.484
Iced Spanish latte 56.484
Spanish carajillo 58.906
Café con leche 43.281
Manchado (stained milk) 58.906
Café bombon (chocolate candy 57.955
coffee)
Café con heilo (coffee with ice) 55.781
Dalgona 56.484
Barako coffee 56.484
122
Table 9
Comparative Pricing of Indirect Competitors
Product Competitor A Competitor B Competitor C Javellesa Culinaria
(APPETIZERS)
Lumpia shanghai 136.485
Beef empanada 153.947
Simple patatas bravas 99.369
Tomato Butter Bean Dip 88.058
Avocado tuna tapas 176.434
Morcon 221.028
Ukoy-ukoy 180.483
Espinacas con Garbanzos 104.249
Tortilla Española 245.882
Crispy tenga (crispy pork ears) 150.691
(SALAD )
Ensalada de Cangrejo 283.255
Pipirrana 325.754
Summer Spanish Salad 252.704
Simple Spanish Green Salad 335.839
Ensalada rusa 143.172
(Spanish Potato Salad)
Ensaladang talong 245.511
(Eggplant Salad)
Ensaladang lato 46.960
Ampalaya salad 60.985
Pinoy chili tuna salad 107.609
Ensaladang mangga 325.754
(SOUP)
Bulalo 397.225
Chicken tinola 218.024
Molo soup 283.896
Ajoblanco (Chilled Garlic and 360.374
Almond Soup)
Salmorejo (Chilled Tomato Soup) 156.566
Sopa de Ajo (Garlic Soup) 96.547
Sinigang 175.790
Chicken Sopas 175.790
Cocido 358.411
Pamplina 380.492
(MAIN DISH )
Tortilla de patata 143.632
Croquetas de jamon 281.730
Spanish pork secreto 614.441
Spanish style spicy salmon 265.134
Pollo al ajillo (garlic chicken) 124.182
Chicken adobo 154.079
Kare –kare 638.627
Caldereta 357.098
123
(DESSERT)
Churros con chocolate 110.534
Spanish sponge cake 281.841
Cream catalana (Spanish cream 154.054
brulee)
Arroz con leche (rice with milk) 87.860
Goxua (basque cream) 160.787
Halo – halo 57.924
Leche flan 251.538
Ensaymada 124.071
Yema 56.517
Ube halaya (purple yam Jam ) 118.717
(FRUIT SHAKE)
Banana smoothie 170.875
Watermelon smoothie 167.792
Blueberry smoothie 200.854
Tropical mango smoothie 183.635
Strawberry smoothie 185.725
Kiwi smoothie 238.638
Avocado shake 54.998
Creamy tomato shake 53.675
Peanut butter banana smoothie 182.966
Strawberry chocolate smoothie 194.307
(SOFT DRINKS)
Mt.dew 55.781
Coke 56.484
Coke zero 56.484
Royal 58.906
Tropicana juice 43.281
Sprite 58.906
Pepsi 57.955
(COFFEE)
Baraquito 55.781
Cortado coffee 56.484
Iced Spanish latte 56.484
Spanish carajillo 58.906
Café con leche 43.281
Manchado (stained milk) 58.906
Café bombon (chocolate candy 57.955
coffee)
Café con heilo (coffee with ice) 55.781
Dalgona 56.484
Barako coffee 56.484
124
Marketing Strategies
Product
Javellesa Culinaria, a food business, is all set to offer a unique culinary experience to its
customers. The products that Javellesa Culinaria will serve are based on a fusion of
Spanish and Filipino cuisine, which is a reflection of the rich history and culture of the
Philippines. The fusion cuisine is a nod to the Spanish colonizers, whose influence has
played a significant role in shaping Filipino cuisine. The unique blend of flavors, spices,
and cooking techniques promises to entice the taste buds of food enthusiasts and take
them on a gastronomic journey like no other.
Price
Javellesa Culinaria is a remarkable restaurant that takes pride in its reasonable
pricing strategy, which is in line with the high-quality and fresh ingredients used in every
dish. The restaurant's attention to detail and commitment to using only the freshest
ingredients ensure that every customer is satisfied with the taste of their food. The
combination of delicious food, reasonable pricing, and top-notch ingredients makes
Javellesa Culinaria a must-visit restaurant for anyone looking for a unique culinary
experience.
Place
Located in the heart of Bacolod City, Javellesa Culinaria boasts a prime location
that offers great visibility to passersby. Its strategic placement along the main road makes
it easily accessible and noticeable to anyone in the area. Whether you're strolling around
the city or driving by, you won't miss the restaurant's prominent spot that invites you to
come in and enjoy their delicious culinary creations.
Promotion
In order to reach a wider range of customers, Javellesa Culinaria plans to launch
a social media campaign as part of its promotional strategy. This move is highly
appropriate since a large number of people nowadays spend a significant amount of time
on social media platforms. By leveraging the power of social media, Javellesa Culinaria
aims to effectively advertise its business to the market, thereby increasing its visibility
and attracting more customers to its products.
125
People
Javellesa Culinaria is committed to hiring employees who share the same vision
and mission of the restaurant. Before hiring, potential employees will undergo training to
determine if they are a good fit for the job. The main objective of the business is to
provide the best quality service that exceeds customers' expectations. Additionally, the
business will invest in team building activities to foster strong relationships with
employees and create an environment where they can express their thoughts and opinions
freely, ultimately contributing to the success of the business.
Process
The employees of Javellesa Culinaria are highly trained to offer the best quality
service to their customers, ensuring that their dining experience is worth it. The staff is
knowledgeable and goal-oriented, which has contributed to the business's success. When
it comes to asking questions or making inquiries, the staff ensures that the customers are
well accommodated, helping them with their inquiries to satisfy them and establish a
good rapport with them. Each employee has rotating shifts, ensuring that there will
always be someone available to assist customers with their orders and table placement
when they arrive. Overall, Javellesa Culinaria is a well-organized and systematic
company, which makes the pay worth it.
Physical Evidence
Javellesa Culinaria serves a fusion of Filipino and Spanish cuisine, and its
interior and exterior designs are inspired by the old structures from the Spanish colonial
era in the Philippines. As soon as customers enter the establishment, they will be greeted
by a warm and cozy atmosphere that will remind them of the old lifestyle during that
time. The comfortable setting will enhance their dining experience
Factors Affecting the Market
Seasonality and Weather Factors. Sales in restaurants are subject to variation
with respect to seasons and weather conditions. The flow of customers can either remain
stable, increase significantly, or decrease drastically based on the region and season. It
also affects the quality o the products.
Quality of Service. The level of satisfaction a customer experiences and the
likelihood of them returning in the future can heavily rely on the proficiency of the staff
126
and the quality of service they offer. A well-trained and attentive team can make all the
difference in creating a positive customer experience and fostering brand loyalty.
Menu and Pricing. The menu of a restaurant plays a crucial role in influencing
the food choices of its customers. It is a powerful tool that can significantly impact the
overall revenue generated by the restaurant. The choice of dishes and their corresponding
prices, along with the way they are presented on the menu, can make or break the dining
experience for the customers. Therefore, it is important for a restaurant to carefully
consider and curate its menu to cater to the preferences of its target audience while also
maintaining a profitable business model.
Location. A restaurants location can play a crucial role in attracting customers of
different demographics and preferences. This can directly impact the revenue generated
by the establishment.
Restaurants Experience and Branding. The overall ambiance of a restaurant,
including its interior design, branding, and atmosphere, plays a crucial role in attracting
specific customers and influencing their loyalty towards the establishment.
Capacity and Diner Turnover. The rate at which you are able to serve
customers at your establishment, also known as table turnover rate, can have a significant
impact on your sales. It essentially refers to the number of times you can seat new
customers at a particular table over a given period of time. This is an important metric to
consider as it directly affects the number of customers you can serve and the revenue you
can generate.
The Economy. The spending habits of customers and their desire for restaurant
services are often influenced by a variety of economic factors such as inflation, which
can cause prices to rise and reduce purchasing power; interest rates, which can affect
borrowing costs and impact disposable income; and disposable income itself, which can
increase or decrease depending on employment rates, wages, and other financial
circumstances. These factors can play a significant role in shaping the demand for
restaurant services and the overall health of the industry.
In order to make more profitable and sales-oriented decisions, restaurant operators
need to have a deep understanding of various aspects of their business. For instance, they
need to have a clear idea of their target customers, their preferences, and their behavior
127
Section V
OPERATION/TECHNICAL ASPECT
This section provides a comprehensive overview of the business's operations,
starting with a detailed analysis of the logo and its significance. It also delves into the
menu cycle, the flow of operations, and the overall functionality of the establishment.
Furthermore, it includes detailed depictions of the establishment's floor plan and
schematic. Additionally, it offers insights into the external and interior layouts of the
establishment, providing a thorough understanding of its physical design and layout.
Objectives
1. Shows how the business operates and what are its roles
2. Increased the retention of customers supporting the development of the establishment.
3. Achieve and maintain customers satisfaction and loyalty to the business.
4. Enhancing the establishment depending on the trend to keep the customers coming
back and to stay on trend
5. Planning an atmosphere where customers can feel relaxed and accommodated.
Elements of Logo
Figure 34
139
Javellesa Culinaria is a cozy restaurant the restaurant’s name is derived from the
surnames of its four founders: Mr. Marlon Jagolina, Ms. Camela Galve, Ms. Angel
Villeran, and Mr. Xyris Genre G. Pedrosa. The decor is sophisticated and stylish,
reflecting the fusion of Spanish and Filipino cultures that is at the heart of the restaurant’s
inspiration. Javellesa Culinaria aims to provide its customers with a unique dining
experience that blends the old and new, creating an unforgettable culinary journey. This
is a Filipino-Spanish logo design incorporates aspects from both cultures to symbolize the
blending of Filipino and Spanish cuisines. The design often contains symbols, colors, and
themes that are iconic of both the Philippines and Spain. The colors of the logo will chose
to be black and brown, symbolize Spain’s civilizations. Overall, the logo is intended to
express the distinct blend of flavors and traditions found in Filipino-Spanish food.
Menu Cycle
Figure 35
140
Menu Classification. This is where the chef and the manager decide which
dishes to include on the menu based on the chef's recommendations.
Purchasing of Ingredients. The cook and the other members of the service staff
should make the purchases so that the management can quickly determine which menu
items could be swapped out. The management was able to come up with a substitute that
would still produce the desired results and flavor.
Quality Check. When the staff purchases ingredients and other necessary
supplies, management must ensure that the goods are accurate and of high quality. The
kitchen crew is responsible for ensuring that the food provided by the staff is always of
high quality and has a pleasing taste for every guest.
Cleaning. Staff members should ensure that all necessary ingredients are
completely clean and free of microbes that could contaminate food that they are
responsible for serving once management has completed the inspection procedure.
Setting Aside. The company needs to ensure that the management has adequate
storage space for both perishable and non-perishable goods, particularly the latter.
Keeping meat and poultry cold helps to extend the shelf life of the food.
Pre-preparation. The restaurant's kitchen crew should prepare all ingredients in
advance to ensure optimal results for the operation, including sliced meat, poultry, and
vegetables.
Cooking. This section involves preparing food for the chef and kitchen staff. The
menu and the preferences of the customers determine what the staff will prepare. Since
the guests expect appetizing dishes, the staff should also consider the appearance of the
food.
Food Dividing. Before serving food to customers, the kitchen staff had to portion
it according to serving sizes.
Serving. The following section provides food to the customer.
Maintenance. Making sure that each concept in the menu cycle is consistently
practiced to prevent delays or issues.
141
Flow of Operation
Figure 36
The flow of operations in a restaurant begins with welcoming guests upon arrival.
The host or hostess ensures smooth seating arrangements, guiding guests to their tables
and ensuring their comfort. The waiter introduces the menu, takes orders, and serves
meals while offering desserts or coffee to conclude the dining experience. The cashier
prepares and presents the bill, and once settled, the waiter expresses gratitude to the
guests for choosing the restaurant. The table is swiftly cleared and cleaned, ensuring
readiness for the next diners.
142
Inventory Process
Figure 37
The inventory process is critical for restaurants to run smoothly, reduce expenses,
maintain quality, and adhere to rules. Restaurants can enhance their bottom line by
applying best practices and employing technology for inventory management. The
inventory process assists the restaurant in assuring efficient monitoring of item
utilization, minimizing expenses, and maintaining ideal stock levels for seamless
operations. Together, these components constitute a comprehensive foundation for
effective inventory management. Businesses in the food industry can reduce costs,
optimize inventory levels, and increase profitability by applying food costing
methodologies, using a vendor management system, and leveraging inventory tracking
and management technologies.
143
Schematic design
Figure 38
144
Figure 39
145
Figure 40
Figure 41
146
c. Front Elevation
Figure 42
d. Rear Elevation
147
Figure 43
Figure 44
Figure 45
148
g. Aerial View
Figure 46
Figure 47
149
Figure 48
h. Lightning lay out
150
Figure 49
Figure 50
j. Plumbing isometric
151
Figure 51
k. Interior Layout
Figure 52
Figure 53
152
Figure 54
List of Materials
Table 11
Kitchen Supplies
Items Quantity Unit Price Total
Frying Pan 3 P 800.00 P 2,400
Non-Stick Frying Pan 3 1,566.00 4,698
Large Pot 3 1199.00 3,597
Serving Tray 10 1,500.00 15,000
Skillet Bowl 7 139.00 973.00
Dinner Plate 12” 293 200.00 58,600
Large Soup Bowl 293 150.00 43,950
Square Plate 293 210.75 61,749.75
Bowl 293 79.00 23,147
Toledo coppeta 293 150,00 43,950
Dessert plate 293 60.00 17,580
Salad plate 293 70.00 20,510
Griller 2 1,500.00 3,000
Slim jim glass 90 90.00 8,100
Goblet 293 79.00 23,147
Pitcher 25 99.00 2,475
Coffee Cup 90 90.00 8,100
Smoothie Glass 90 180.00 16,200
Cobbler Glass 90 150 13,500
Cleaver Knife 2 699.00 1,398.00
Butcher’s knife 2 499.00 998.00
Grater 3 79.00 237.00
Peeler 3 99.00 297.00
Kitchen Sheers 3 350.00 1,050.00
Stainless Spatula 4 259.00 1,036.00
Stainless Soup Ladle 4 179.00 716.00
Knife 5 1,000.00 5,000.00
Tongs 7 45.00 315.00
Can Opener 3 99.00 297.00
Meat Tenderizer 2 139.00 278.00
Ice Cream Scoop 2 109.00 218.00
Whisk 3 49.00 147.00
Mortar and Pestle 1 229.00 229.00
Torch 2 250.00 500.00
Ice Bucket 10 129.00 1,290.00
Measuring Cup 2 85.00 170.00
Stainless Mixing Bowl 5 179.00 895.00
Stainless Tray 10 119.00 1,190.00
Food Warmer 2 26,500 53,000
Sauce Bowl 20 15.00 300.00
Paring Knife 3 55.00 165.00
Stainless Turner 5 99.00 495.00
Big Strainer 2 350.00 700.00
Small Strainer 3 59.00 177.00
153
Table 12
Utilities
Items Quantity Unit Price Total
Electricity Bill 1 20,000 20,000
Wi-Fi and Telephone Bills 2 4,000 4,000
Water Bill 1 3,500 3,500
Gas Bill 5 6,000 30,000
Total P 57,500
Table 13
Cleaning Materials
Items Quantity WMC Unit Price Total
Floor Map 5 pcs P 500.00 P 2,500.00
Floor Polisher 1 pcs 900.00 900.00
Squeegee 3 pcs 159.00 477.00
Trash Bin 5 pcs 219.00 1,095.00
Cleaning Agent 4 gal 300.00 1,200.00
Sanitizer 2 gal 300.00 600.00
Vacuum Cleaner 4 pcs 1,900.00 3,800.00
Dishwashing Soap 2 gal 144.00 288.00
Laundry Detergent 10 kg. 170.00 1,360.00
Brush 4 pcs 25.00 100.00
Toilet Brush 10 pcs. 78.00 780.00
Door Mat 20 pcs. 45.00 900.00
Total P 14,000.00
154
Table 14
Furniture
Items Quantity Price Total
Dining Table 13 6,000 78,000.00
Large dining table 3 30,000 90,000.00
Chairs 85 1,050.00 89,250.00
High chair 5 1,500 7,500.00
Total: P 306,622.38
Table 15
Food and Beverage Tools and Equipment
Items Quantity Unit Price Total
Electric Kettle 2 P 599.00 1,198.00
Meat Grinder 2 699.00 1,398.00
Kettle 2 199.00 398.00
Rice Cooker 3 1099.00 3,297.00
Stand Mixer 2 6599.00 13,198.00
Blender 3 999.00 2,997.00
Electric Stove 2 1599.00 3,198.00
Pressure Cooker 3 1,599.00 4,797.00
Food Steamer 3 2,599.00 7,797.00
Water Dispenser 5 1,699.00 8,496.00
Industrial electric deck Oven 1 70,359.71 70,359.71
Commercial Stove 1 35,599 35,599.00
Gasul Tank 2 899.00 1,798.00
Commercial 4 door refrigerator 2 36,314.83 72,629.66
Freezer 3 35,950 107,850
Chiller 2 26,500 53,000
Salad Work Table 2 5,250 10,500
Total P 398,483.37
Table 16
Safety Equipment
Table 17
Office Materials/Supply
Items Quantity Price Total
Point of Sale System (POS) 1 29,599 29,599.00
Cash register 1 42,287 42,287
Printer 1 5,623.22 5,623.22
Computer 2 59,849 119,698
Generator 1 87,000 87,000
3 lateral filling cabinet 1 11,495 11,495
Office supplies 10,000 10,000
Total: P 252,801.04
Table 18
Construction Materials
Items Quantity WMC Price Total
Wood 300 Pcs 240 72,000
Hollow blocks 5,000 Pcs 30 75,000
Cement 2,000 Sack 192.85 385,700
Wires 250 Meter 150 37,500
Sanitary & fitting 200 Box 1,000 30,000
Steel bar 1,500 Pcs 193 289,500
Plywood 300 Pcs 400 120,000
Tiles 3,000 Pcs 61 183,000
Gravel 1,000 Sack 130 130,000
Sand 1,000 Sack 65 65,000
Diode bulb 50 pcs 399 19,500
Total P 1,455,200.00
Table 19
WIFI Installation Cost
Item Cost (PHP)
ISP Plan (Mid-range, monthly) 4,000
Professional Installation 12,000
Total Initial Setup Cost 16,000
156
Table 20
Electricity Installation Cost
SERVICE COST
Materials 30,000
Labor 40,000
Permits and Fees 5,000
Total Cost 75,000
Table 21
Water Installation Cost
SERVICE/ITEM COST RANGE
Water Connection 20,000
Water Tanks 30,000
Water Filtration 30,000
Water Heaters 20,000
Water pump 30,000
Plumbing Installation 100,000
Total Estimated Cost 230,000.00
Table 22
Aircon Installation Cost
Item Cost per Unit Total Cost for 2 Units (PHP
Split-type Air Conditioner 35,000 70,000
Professional Installation 5,000 10,000
Electrical Work 10,000 20,000
Ductwork 5,000 10,000
TOTAL 110,000
TOTAL: 3,404,612.54
157
Projected Summary
Utilities 57,500.00
Safety Equipment 68,058.00
Furniture 306,662.38
Kitchen Supplies 249,390
Cleaning Materials 14,000
Food and Beverage Tools and Equipment 398,483.37
Office Materials/Supplies 252,801.04
Total Utilities Cost 1,346,894.79
Construction Materials 1,455,200
Investment Cost
Investor 1 1,500,000
Investor 2 1,000,000
Investor 3 2,000,000
Project Cost
Construction Labor 250,000
Kitchen Supplies 106,362.75
Acquisition of Land 570,000
Total Project Cost 926,362.75
158
Section VI
MANAGEMENT ASPECT
This section of the paper the proponents discussed about more on its management
aspect and how the establishment run the business. The paper includes the management
SWOT, management chart and forms of business that was essential component when
having this section. Another this includes the job description and specification, key
measure to retain employee, employee benefits, key personnel, company policies and
recruitment process to ensure that the employees were being taken and that the
management had proper method in entering the business. Also, the chapter includes the
training and development process, training matrix, incentives, rules and policies and
employee schedule so that the employees could handle the work property and with proper
incentives to take.
Specific Objectives
1. Fostering the connections between the employees and employer to create a safe
space for everyone to suggest ideas.
2. Making the management more synchronized and appropriate to make the flow run
smoothly.
3. Providing trainings for the employees to enhances their communication skills.
159
SWOT Analysis
Table 23
SWOT Analysis of Management Aspect
Strength Weakness
1. Experienced Leadership 1. Succession Planning
2. Effective Team Communication 2. Adaptability to Change
3. Strategic Planning and Decision 3. Work –Life Balance
4. Employee Development
Opportunity Threats
1. Expansion and Growth 1. Competitive Pressure
2. Technology Integration 2. Economic Uncertainty
3. Sustainability Initiatives 3. Labor Challenges
Organizational Chart
Figure 55
names, and the organizational chart may be a valuable resource for determining who all
of those people are. Any employee can benefit from having their coworkers' names,
photographs, and professional and personal profiles readily available.
Form of Organization
An organization is a framework or backbone that supports the activity of a firm,
whether managerial or otherwise, by providing the necessary channels, margins, and flow
of management direction and control. The appropriate kind of company organization that
best meets the needs of the business must be considered. The proponents had assessed
and analyzed the merits and disadvantages of each type of business organization,
including sole proprietorship and corporation.
Corporate partnership is often defined as a legal arrangement between two or
more corporations to work together on a specific project, endeavor, or ongoing business
activity. This sort of cooperation enables businesses to pool their resources, knowledge,
and market presence to achieve common goals and objectives. Here are some important
characteristics and types of corporate partnerships. These partnerships involve firms
collaborating to use one others assets, such as technology, distribution networks, or
market access, without necessarily forming a new entity. Strategic alliances are
frequently created to improve competitiveness, innovate, or enter new markets together.
The proponents decided to join a corporation under the name Javellesa Culinaria.
A corporation is formed when a business is incorporated by group of shareholders with a
common goal. The shareholders of Javellesa Culinaria are the 4 owners along the three
investors.
ADVANTAGES
Resource Pooling
Corporations can combine their financial resources, expertise, technology, and
other assets to undertake projects that may be beyond their individual capabilities.
Risk Sharing
Partners can share financial risks associated with new ventures or projects. This
can reduce the overall risk exposure for each participating corporation
162
Complementary Strengths
Partnerships allow corporations to leverage each others strengths, such as
technology, distribution networks, market knowledge, and brand reputation, to achieve
mutual objectives more effectively.
Access to New Markets
By partnering with another corporation, companies can gain access to new
geographic markets, customer segments, or industry sectors that they may not have been
able to penetrate on their own.
Innovation
Collaborating with another corporation can foster innovation through the
exchange of ideas, technologies, and best practices. This can lead to the development of
new products, services, or processes that benefit both partners.
Cost Efficiency
Sharing resources and operational costs can lead to cost savings for both partners,
improving overall profitability and efficiency.
DISADVANTAGES
Unlimited Liability
In a general partnership, each partner is personally liable indefinitely for the debts
and liabilities of the company. This implies that partners' personal assets may be utilized
to pay off business debts.
Possibility of Conflict
Relationships may suffer and corporate operations may be disrupted by
disagreements between partners about management approaches, financial objectives, or
points of view.
Divided Profits
The partners split the profits, which may not be ideal if one of them feels they are
making a greater contribution than the others.
Limited Continuity
Absent a written agreement allowing for business continuity, the partnership may
dissolve upon the death, withdrawal, or bankruptcy of a partner.
163
Job Description
Dishwashers is responsible for cleaning dishes in a food service environment to
ensure that there is always plenty of clean tableware at hand.
Job Title
BARTENDER/BARISTA
Job Specification
1. High school diploma
2. 2 years experience in restaurant or hotel
3. Exceptional interpersonal skills
Job Description
Greet customers, take orders, prepare and serve hot and cold beverages, and
maintain a clean and organized workspace.
Job Title
CASHIER
Job Specification
1. High school diploma
2. Basic math and computer skills
3. 6 months experience as a cashier
4. Strong communication skills
Job Description
A cashier’s responsibilities are engaging with customers to issuing receipts and handling
cash registers.
Job Title
SERVER/WAITER
Job Specification
1. High school graduate
2. 1 year experience as waiter
3. Effective communication and active listening skills for conversing with guests
4. Physical stamina to stand for long periods of time
Job Description
167
harassment. Provide rules, situational examples, and HR and/or crisis support contact
information, and educate your employees that they are encouraged to speak up if they see
harassment without fear of retaliation. When your managerial team is still on boarding,
train them on how to properly respond to a harassment report.
Provide competitive perks and pay.
Consider providing paid time off or health care benefits. It may appear out of
reach, but the financial benefits of keeping the same crew for years on end are
worthwhile.
Hospitality extends to your staff, too.
The essence of hospitality is to put others first. Make sure your team members
understand how important they are to your restaurant's survival and sustainability, just as
your customers. Help them develop as individuals and employees. Give them opportunity
and appreciate their work. They'll stick with you.
EMPLOYEES BENEFITS
Employee benefits in a restaurant, like Javellesa Culinaria, may include:
Health Insurance
Many restaurants provide health insurance to their employees, which may include
medical, dental, and vision care.
Paid Time Off (PTO)
This may include vacation days, sick leave, and personal days, allowing
employees to take time off with pay as necessary.
Meal discount
Employees may receive lunch discounts or complimentary meals throughout their
shifts.
Flexible Scheduling
Restaurants frequently provide flexible scheduling to meet their employees'
demands, such as school, other employment, or family duties.
Employee Assistance Programs (EAPs)
EAPs can offer resources and help to employees dealing with personal or work-
related concerns, such as counseling.
169
Line cook.
The line cook is responsible for a variety of responsibilities, such as; preparing
ingredients, cooking according to the restaurant’s recipe, plating dishes and
communicates with other chefs and kitchen personnel.
Bartender
A bartender is responsible for preparing and serving drinks, maintains the bar
area, manages inventory, and ensures excellent customer service and adherence to safety
and hygiene standards.
Dishwasher
The dishwasher has a number of responsibilities that go beyond simply operating
the cleaning equipment. Their major responsibility is to guarantee that all dishes,
flatware, and glasses are clean, sterilized, and ready to use. Secondary responsibilities
frequently include stocking clean dishes for cooks and servers, as well as cleaning up
spills or accidents in the kitchen.
Cashier
The cashier is the responsible in running the cash register ensuring a smooth and
efficient process checkout for customers. They handle transactions by operating cash
registers, accepting payments, and providing change and receipts.
Waiter
The waiters are responsible in greeting the customers and seating them, they are
the one who are getting the order, serving the orders, as well as processing the payment.
A waiter ensures that customers would be satisfied.
COMPANY POLICIES
Rules and regulations are crucial factors for maintaining order, safety, and
efficiency in a fast-paced and dynamic setting like a restaurant. They set the norms and
expectations for employees and contribute to the overall success of the business.
Understanding the significance of rules and regulations at a restaurant is critical for
fostering a positive work environment, guaranteeing food safety and hygiene, and
providing exceptional service.
By implementing and enforcing rules and regulations for employees in
restaurants, establishments can create a professional, safe, and customer-centric
172
environment. These guidelines contribute to the overall success and reputation of the
restaurant, ensuring both employee satisfaction and customer loyalty.
Creating a Safe Work Environment
One of the most important reasons for having rules and regulations in a restaurant
is to create a safe working environment for employees. These standards ensure that all
relevant safety practices are followed to avoid accidents, injuries, and risks. Adherence to
these laws provides a safe working environment for all employees, from adequate
equipment and chemical handling to maintaining cleanliness and organization. These
laws and regulations must be published in an employee handbook, as examples.
Maintaining food safety and hygiene
Maintaining food safety and hygiene is critical in a restaurant setting. Rules and
regulations specify how food should be handled, stored, and prepared to reduce the risk
of food borne illness. Employees must adhere to particular rules for temperature control,
cleanliness, personal hygiene, and sanitation to guarantee that the food delivered to
consumers is safe and of good quality. To make the procedure easier, restaurants might
use an employee handbook builder when writing these standards.
Ensuring customer satisfaction
Rules and regulations play an important part in guaranteeing customer happiness.
Establishing norms for employee behavior, appearance, and professionalism allows
restaurants to create a consistent and favorable customer experience. These standards
help to create a pleasant and customer-centric environment by requiring courteous
greetings and timely responses to inquiries and issues. Using the best employee handbook
software can help restaurants organize and convey these rules and regulations more
effectively.
Common Rules and Regulations for Restaurant Employees
Personnel must follow a number of common norms and regulations. These
requirements cover personal cleanliness and appearance, uniform and dress code,
timekeeping and punctuality, food handling and service, and health and safety measures.
Each of these areas helps to maintain a high level of service and professionalism in the
restaurant.
173
Recruitment Process
Figure 56
The restaurant recruitment process is a structured journey designed to attract,
assess, and onboard qualified candidates who align with the restaurant's values and
operational needs. It begins with identifying staffing requirements based on current
workforce analysis and anticipated demand. Job descriptions are meticulously crafted to
outline responsibilities, skills required, and expectations for each role, ensuring clarity for
potential applicants.
Once job openings are advertised through various channels, resumes and
applications are screened to shortlist candidates who possess relevant qualifications and
experience. Initial screenings via phone or video interviews help gauge candidates'
interest and availability, while in-person interviews delve deeper into assessing
interpersonal skills, problem-solving abilities, and cultural fit within the restaurant
environment.
Skills assessments and reference checks further validate candidates' capabilities
and work ethics, providing insights crucial for final decision-making. Final interviews
allow for detailed discussions on job specifics, career goals, and mutual expectations,
culminating in job offers extended to the most suitable candidates.
175
Table 25
Training Matrix
Activity Objective Personnel in Equipment /materials Budget Time
charge Frame
Incentives
Monetary Incentives. Financial reward programs are probably one of the most
well- known employee incentives. For example, some employers may use a profit-
sharing plan where if workers achieve certain milestones, their shares increase. Other
businesses may set specific goals, like sales quotas, where if achieved, workers receive
cash bonuses or other financial rewards.
Employee Recognition. Employee recognition goes further than you might think.
While it might not seem like an employee incentive, recognition wields incredible power
when it comes to engagement and productivity. Employees peers nominate their
colleagues who are living our high-impact behaviors and core values. As a result, our
leadership team evaluates all nominations and publicly recognizes top performers. Not
only does it help to recognize some of our best employees, but it also feels good. It’s a
great way to get employees engaged in recognizing some of their own peers and
colleagues. It also contributes to the company culture. (Miles, 2022)
Professional Development. Hard work and good work are worth rewarding. And
when your employees put in the good work to better themselves, your business reaps the
benefits. (Miles, 2022).
Well-being and Work-life Balance. Another type of employee incentive
program is wellness and work-life balance. Some work environments promote employee
well-being through initiatives such as gym memberships, wellness discounts, and other
programs. (Miles, 2022)
Rules and Policies
The proponent designed these policies and procedures at Javellesa Culinaria to
promote a decent working environment for employees and a pleasant eating experience
for our guests. As a result, you must strictly adhere to these policies rules. Although the
work relationship can be terminated by you or the firm, with or without cause. At any
time, the following activities are violations of restaurant policies and rules, and may also
result in disciplinary action, including termination.
Down payment
Javellesa Culinaria required at least half of the unique bundles. It should be
delivered once the client has reserved a specified dates.
179
FOOD SAFETY/SANITATION
1. Failure to follow proper hand-washing and sanitizing protocols.
2. Failure to employ timers while cooking meals.
3. Serving, eating, or consuming expired food.
4. Failure to record or store destroyed food items in the designated location.
5. Failure to ensure that the product is cooked to proper standards. Not complying with
specified security, safety, or health procedures.
Attendance, Scheduled Working Hours and Timekeeping
Your attendance is critical to the success of the company. We want employees to
strive for perfect attendance and come at work on time. We understand that you may be
unable to come to work or require additional time before arriving. Sickness and other
situations are unpredictable and may cause you to miss all or part of your workday.
If you are unable to report to work as scheduled, please tell your manager as soon
as possible. If you know you'll need time off, give as much warning as possible. If your
need for time off is not foreseeable, you must provide as much warning as possible, but
no less than Attendance, Scheduled Working Hours and Timekeeping.
Your attendance is critical to the success of the company. We want employees to
strive for perfect attendance and come at work on time. We understand that you may be
unable to come to work or require additional time before arriving. Sickness and other
situations are unpredictable and may cause you to miss all or part of your workday. If you
are unable to report to work as scheduled, please tell your manager as soon as possible. If
you know you'll need time off, give as much warning as possible. If your need for time
off is not foreseeable, you must provide as much warning as possible, but no less than
If you are absent due to illness for three (3) days or longer, you must notify your
immediate supervisor and provide an estimated return date or arrival time. Generally, you
must present a document from your doctor or another approved health care practitioner to
justify your absence. Similarly, you will need to produce documents to support your
return to work. Excessive absenteeism or tardiness might result in disciplinary action,
including termination. If you are away from work for two consecutive days without
notice, the firm will assume you have voluntarily quit.
181
1. Failure to report for work on a planned day or time without prior notification.
2. Walking off the job or abandoning an assigned work position or assignment without
adequate justification and prior permission.
3. Conducting personal business without authority during work hours, including using the
phone for personal purposes except in an emergency.
4. Taking breaks other than at scheduled times or without authorization from the shift
supervisor.
5. Failure to record all time spent on the timekeeping system.
6. Working off-the-clock.
Javellesa
Culinaria
Employees Monday Tuesday Wednesday Thursday Friday Saturday
In Out In Out In Out In Out In Out In Out
Operations 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00 am 5:00pm 8:00 am 5:00pm
Manager
Table 26
Assistant F&B 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm
Manager
Head Chef 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm
Sous Chef 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm
Employee schedule
Pastry Chef 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm
Butcher 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:
Head Steward 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:
Bartender 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:00am 7:00pm 11:
Cashier1 8:00am 5:00pm 2:00pm 10:00pm 8:00 am 5:00pm 8:00am 5:00pm 2:00pm 10:00 pm
Waiter1 2:00pm 10:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm
Waiter2 8:00am 5:00pm 8:00am 5:00pm 2:00pm 10:00pm 8:00am 5:00pm 2:00pm 10:00pm
Dishwasher1 8:00am 5:00pm 2:00pm 10:00pm 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm
Dishwasher2 8:00am 5:00pm 8:00am 5:00pm 8:00am 5:00pm 2:00pm 10:00pm 8:00am 5:00pm
182
183
Section VII
GANTT CHART
Table 27
Develop business
plan
Acquisition of land
Design restaurant
layout
Obtain permits and
licenses
Secure funding and
investment
Set up accounting
systems
Select and
negotiate with
suppliers
Recruit chefs and
staff
Train staff
Finalize menu
items
make adjustments
soft opening
Gather feedback
from soft opening
Make adjustments
to operations and
menu
Plan and execute
grand opening
Launch initial
marketing
campaigns
Introduce loyalty
program
184
Table 28
Gantt Chart year 2025-2026
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Optimize kitchen work
flows and processes
Implement inventory
management systems
Launch seasonal
promotions
Increase social media
presence
Participate in local events
and festivals
Review and update menu
based on feedback
Provide advanced staff
training
Implement robust
feedback system
Improve restaurant
ambiance and decor
185
Table 29
Gantt chart year 2026-2027
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Conduct market analysis
for expansion
Form partnerships with
local businesses
Implement technology
upgrades
Use CRM tools for
customer relationships
Secure funding for
expansion
Develop strategic plan for
next 3-5 years
186
Section VIII
FINANCIAL ASPECT
In this section is all about financial it narrows the financial aspect of Javellesa
Culinaria from employees salary, employees benefits, sales forecast, the 5 years income
statement, as well as the overall sales of the products of the restaurant. It also shows the
projected profit and loss statement. It also shows the weekly forecast of the food and
beverage offered by Javellesa Culinaria. The entire process requires good financial
planning, control, and budgeting. Among the steps listed, financial planning has been
considered the most crucial. The major purpose of running a business is profit
maximization and cost reduction, which will contribute to the restaurant's success. This
additionally takes over the financial assumptions, employee wage schedule, weekly sale
forecasting, food and beverage weekly forecasting (lunch and dinner), total food and
beverage sales, projected profit and loss statement, and projected balance sheet.
Financial Assumptions
The projected sales and financial figures are indicated by the financial
assumption. Since these presumptions were made cautiously, any modifications might not
be relevant. The following are the list of assumptions used in developing the estimated
financial statements.
a. ) Javellesa Culinaria is a business corporation entity.
b. ) The business adopt a calendar year
c. ) The business operates 6 days per week including holidays.
d. ) The business will have a soft-opening by January 2026 and will start to fully operate
by March 2026
e. ) The initial capital needed is 60,500,000.00
f. )The work schedule of the business is 8 hours per day with a guest capacity of 75 per
day.
g. ) The business will operate as the same for the next 5 years.
h. ) For the next 5 years, there would be a 5% yearly sales increase.
i. ) For the next 5 years, there would be a 2% yearly increase in the cost of sales.
j. ) For the next 5 years, there would be a 3% yearly increase in the Gross profit.
187
k. ) Salaries represent the cost of salaries of the employees of Javellesa Culinaria. Details
are displayed below.
l. ) Employees benefits expenses on workers are directly allocated to the manager.
m. ) The utilities including the electricity, Wifi, water of the restaurant are estimated
5,763,282.97 and increasing 3% annually.
n. ) The estimated rent per month is 570,000 the rate is fixed over the projection period.
o. ) Purchasing of raw materials is cash basis. The purchasing schedule is the end of the
month.
p.) The net income profit before tax in 2024 is 1,775,576.01 and is reaching up to
6,922,942.61 in 2029.
q.) Income tax represents the 25% corporate income tax under train law. Due to the
changing laws on taxation, the highest tax rate is used.
188
Employees Salary
189
Employee Benefits
190
Balance Sheet
198
Section IX
ENVIRONMENTAL ASPECT
This section elaborates the usage of water waste disposal as well as recycling and
how it will affect the business. This section also tackles about waste management and the
proper garbage disposal to protect the environment from harmful effect. It also tackles
about the proper drainage system to help maintain the cleanliness and to have a proper
drainage to avoid clogs. And lastly the ethical consideration to keep the staff and
customer from any possible illness and food-borne contamination.
Solid waste:
Proper waste management helps maintain cleanliness and spread of diseases. By
properly sorting and disposing of waste, restaurants can minimize pollution and it can
reduce cost associated with waste disposal. Managing waste effectively can improve
overall operational efficiency.
Food waste
is a serious global issue that has an impact on the environment, the economy, and
society. From production to consumption, every stage of the food supply chain results in
significant food loss or waste. Food waste contributes to greenhouse gas emissions and
the wasteful use of resources like water and electricity since it decomposes in landfills.
Enhanced farming methods, state-of-the-art equipment, consumer education, and food
redistribution programs are a few strategies employed to combat food waste. By
addressing these problems, we can create a food system that is more equitable and
sustainable.
Garbage disposal
Having proper waste disposal methods available supports recycling and saves
precious materials. With the help of bio-remediation, it is removing contaminants,
pollutants, and toxins from soil, water, and other environments.
Recycling
The process of gathering, preparing, and turning waste materials into new
products is known as recycling. Reducing the amount of waste sent to landfills can be
achieved by putting in place a recycling program that separates recyclable items like
metal, plastic, and glass.
199
Composting
Nutrient-rich compost for gardening and landscaping can be produced with the
help of an installation of a composting system for organic waste, such as food scraps and
kitchen trimmings. And we constructed them a compost, and we created a recycling
container for our plants out of our plastic garbage.
Waste Reduction
Encourage the staff to reduce waste generation by exercising portion
management, proper food storage, and using reusable containers and utensils.
Partnering with Local agencies
Working with local waste management agencies or recycling facilities to ensure
proper waste disposal and environmental compliance.
Educating Staff and consumers
Training and educating employees and consumers about the importance of waste
management and how they may help to reduce environmental impact.
To reduce environmental impact, restaurant should properly dispose of waste by
dividing it into recyclables, compostables, and landfill trash. Regular pickups guarantee
that waste is removed quickly, reducing odors and bug infestations. Adhering to
municipal trash disposal legislation is critical for maintaining cleanliness standards and
avoiding penalties. However, others have distinguished between the two, where “food
loss” represents food waste at the start of the value-add chain, while “food waste” refers
to food lost at the end of the chain (Partfitt et al., 2010).
Food and safety
RA 10611 is an act to strengthen the food safety regulatory system in the country
to protect consumer health and facilitate market access of local foods and products, and
for other purposes” otherwise known as the “FOOD SAFETY ACT OF 2013.”
Fire Management
The Philippine Jurisprudence case establishes rules and regulations for the
sanitation and health requirements of ports, airports, vessels, and aircraft, including
provisions for drinking water, food sanitation, sewage disposal, and emergency medical
services, to ensure the safety and well-being of personnel and passengers.
200
Employees
The Implementing Rules and Regulations (IRR) of Chapter XVI of Presidential
Decree No. 856 outlines the requirements and guidelines for urban pest control operators
and establishments in the Philippines, including the need for sanitary permits, health
certificates, proper disposal of pesticides, and the implementation of vermin abatement
programs
Fire safety act
Republic Act 9514 The Fire Code establishes uniform fire safety standards. It
promotes the use of protective devices in buildings and structures. Emphasizes the
importance of fire prevention and fire safety, giving them equal importance as fire
suppression. Employees: In the Philippine republic, in 1987 the constitution’s thirteenth
article and a labor code, under the name of Republic Act No. 6715 were enacted so as to
be able to change the Labor Code of the Philippines. This legislation is meant to
safeguard labor rights, guarantee harmony at work places and give an outline on how
collective bargaining and conflicts can be solved.
Ethical consideration
PD 856 Food safety The Implementing Rules and Regulations (IRR) of Chapter
III of Presidential Decree No. 856 in the Philippines outlines the necessary guidelines for
the operation and maintenance of food establishments, including sourcing food from
approved sources, preventing vermin infestation, maintaining cleanliness, and ensuring
proper hygiene practices.
201
Section X
SOCIO ECONOMIC ASPECT
This part would cover information regarding the socioeconomic factors that
would benefit the people in the surrounding area in terms of government,
society/community, and employment in the establishment’s human resources industry. It
also discusses the benefits and revenue that the locality would get if the restaurant
became well-known and attracted more people not only locally but also worldwide.
Government
It can help both the government and society. Having a restaurant can boost
economic growth because both parties work together to attract local and international
tourists. Tax money is also one of the benefits that the government would receive because
restaurants generate tax revenue for governments through a variety of avenues, including
sales taxes, occupancy taxes, and business taxes. This revenue can be utilized to support
public services, infrastructure development, education, health care, and other critical
sectors. Furthermore, work opportunities will assist the government in lowering or
reducing the unemployment rate in the Philippines, as the majority of people in the
province region do not have permanent jobs, making this useful. Furthermore, contribute
to place branding and tourism development since with the help of government it can
enhance the image and reputation of the destination, attracting more tourists and
increasing overall tourism revenue. This can lead to positive word-of-mouth, increased
media coverage, and long-term economic benefits.
Society /Community
Restaurants benefit communities, especially the local area, in several ways.
Having a restaurant in the neighborhood often leads to improvements such as better
transportation and roads, which contribute to a higher standard of living for the
community. The restaurant provides opportunities for employment, especially for women
and young people. When evaluating the impact of a restaurant, it's important to consider
its profits and the quality of its products or services, which in turn gives the management
confidence in their workforce. Additionally, the restaurant contributes to the community
by providing jobs, making operational expenditures, paying taxes, and purchasing
supplies from nearby businesses. It's important to consider the positive impact that these
202
contributions have on the community, no matter how big or small. Overall, there are
many ways that restaurants can support those in need.
Employment
The community would gain since the restaurant would create jobs and revenue for
the locals. It would provide the establishment with the necessary workforce as well as aid
the community in lowering unemployment. Since both would gain and benefit, the
situation is reversed. People in the neighborhood would have jobs thanks to the renovated
restaurant. To develop the restaurant and get it ready for business, a number of
professionals including architects, designers, and construction workers would be needed.
Additionally, jobs as lifeguards and waiters/waitresses in restaurants would be available
to those who work there when they first open. Because the workers in our neighborhood
need a place to stay, these jobs generate revenue for our community.
203
Section XI
SUMMARY OF FINDINGS CONCLUSIONS AND RECOMMENDATIONS
This section contains a comprehensive summary of the study conducted for the
proposed restaurant. It includes conclusions for each section, which are important for
determining the overall outcome of the study. Additionally, this part provides
recommendations aimed at improving the restaurant's operations and marketing strategies
in order to retain and cultivate customer loyalty.
SUMMARY
Marketing Aspect
This section is focused on marketing. It puts an increased concern of getting the
proper target market and subsequently developing an approach that can entice the
customers to try out the products and service offered. It notices that understanding the
wants and needs of customers is a very important step toward giving them satisfaction
and building a healthy relationship.
Operational/Technical Aspect
This section extensively details the activities associated with the restaurant, from
a study of the logo to the menu cycle. Beyond the descriptions of the outside and interior
layouts, it discusses the functionality of the establishment, floor plan, schematic, and
operational flow.
Financial Aspect
This section elaborates upon the financial aspects of Javellesa Culinaria and
provides details of: staff remuneration and benefits, income statements, product sales,
profit and loss statements, and weekly food and beverage projections. The success of the
restaurant is wholly dependent on sound financial planning and management;
importantly, budgeting with the major objectives of containing costs and maximizing
profits. Forth right management also calls for the structuring of salary plans for the
employees of the organization, financial assumptions and forecasting of sales.
Management Aspect
This is the aspect of the section looking into the running of the business. It looks
into administration, detailing management SWOT analysis, a chart on management, and
the structure that this business shall put in place. Job analysis has also been carried out
204
with the proper job description and job specification highlighted in a bid to make sure
that the business is clear on the job description of its employees. The mechanisms to
retain the employees have also been elaborated including company benefits to the
employees, the key personnel and the company policies. The company procedures have
thus been documented while the procedures of recruiting have formalized too. Training
on the job, incentives, rules, and schedules have.
Environmental Aspect
This section emphasizes businesses to get rid of their garbage, recycling, and
waste management. Solid and food waste can impact the environment, economy, and
society as a whole. Besides reducing pollution and the minimum amount of money usage
in getting rid of trash, safety is assured as protective equipment is worn waste
management aims to end food waste and a purpose of sustainability ways of composting,
recycling, and reduction of waste are discussed.
Socio- Economic Aspect
This section implies that opening a restaurant can bring an economic benefit to
the government, the community, and the jobs of the human resources sector. From the
government's perspective, the restaurant can foster economic development by attracting
both domestic and international tourists, which can be translated into an increased tax
return to be given to the public services and refurbishing infrastructure. It can also help
lower the unemployment rate of the area by opening employment opportunities to local
residents. By enhancing the reputation of the place and attracting more tourists, it can
facilitate the branding of a place and the development of tourism.
CONCLUSIONS
Marketing Aspect
In conclusion, Javellesa Culinaria's marketing approach is centered on connecting
with its target market by building a strong brand positioning, offering outstanding
customer service, working with regional suppliers, and increasing consumer involvement.
The company strives to establish a solid rapport with its clients by fully understanding
and satisfying their requirements and desires. Situated in Bacolod, Javellesa Culinaria is a
great option for a variety of occasions because of its varied menu that appeals to
professionals, families, and students alike.
205
Operational/Technical Aspect
This section, which offers a thorough overview of the business's operations, ends
with the company's logo and menu cycle. Additional modification is applied to the
establishment's sequence of operation, floor design, schematic, and functionality. The
objectives are to illustrate the company's duties, improve customer satisfaction and
loyalty, create a welcoming environment for customers, and establish the institution in
line with contemporary trends. It makes an effort to draw in new customers and stay
current with market developments.
Financial Aspect
In conclusion, Javellesa Culinaria's financial picture is shown in the income
statement that includes the sales projection, employee benefits, and total product sales.
Effective financial planning is essential for optimizing earnings, cutting costs, and
preserving the restaurant's ability to turn a profit. This week's food and beverage forecast
is equally significant. A profitable business requires careful financial planning, control,
and budgeting.
Management Aspect
This section of the article concludes with a discussion of business management,
including a discussion of SWOT analysis, management structure, and various company
models. It assesses the functions of occupations, retention strategies, and employee
benefits. It provides information about hiring procedures, company policies, and key
personnel. Describe the work schedules, policies, rules, incentives, and training. The
major objectives will be to improve the rapport between workers and their employers,
facilitate management operations, and simplify the training process for improved
communication.
Environmental Aspect
In conclusion to this section, proper waste disposal, recycling, and management
help businesses save money, preserve cleanliness, and save the environment. Business
establishments could set up a more Livable and sustainable operation by putting into
practice of ideas such as composting, reusing, reducing wastes, and interacting with local
organizations. Employee and client education on waste disposal procedures on the site
206
helps prevent contamination and sickness. The procedure does not only help to reduce
pollutants but also increases the efficiency of operations.
Socio- Economic Aspect
In conclusion, starting a restaurant can be advantageous for the neighborhood, the
government, and employment prospects. The government is able to increase tax revenue
from tourism and promote economic expansion. The general public will be able to see
improvements in community development and a proliferation of work opportunities,
particularly for the underprivileged segments of society. There will be a decrease in
unemployment and the creation of job possibilities, which will help the community.
Ultimately, the establishment of a well-known restaurant may benefit the neighborhood
and spark development on several levels.
RECOMMENDATIONS
Marketing Aspect
Launch a fun and engaging social media campaign targeting younger
demographics on Instagram and TikTok, create visually appealing and informative
product videos for YouTube and other video platforms highlighting key features and
benefits, and implement a referral program rewarding existing customers for referring
friends and family to try the product, leveraging word-of-mouth marketing.
Operational/Technical Aspect
Design a visually appealing info graphic illustrating the significance and
evolution of the logo, launch a social media campaign sharing fun facts about the
establishment's floor plan and external layout to engage followers, and develop a series of
behind-the-scenes videos highlighting daily operations and showcasing the flow of
activities within the establishment.
Financial Aspect
Implement a loyalty program to increase customer retention and encourage repeat
business, offer seasonal menus to attract new customers and keep regulars interested, and
collaborate with food influencers or bloggers for reviews and social media exposure.
Management Aspect
Implement a mentorship program pairing new employees with experienced staff
for on-the-job learning, organize team-building activities and social events to foster
207
community and camaraderie among staff, and offer flexible work schedules or remote
work options to improve employee work-life balance and job satisfaction.
Environmental Aspect
Introduce a composting program for organic waste to minimize landfill
contributions and support environmentally-friendly practices, conduct regular training
sessions for staff on proper waste segregation and disposal methods to ensure adherence
to waste management protocols, and utilize biodegradable packaging materials to reduce
environmental impact and promote eco-friendly practices.
Socio- Economic Aspect
Implement a community outreach program to provide job training and resources
for local residents, fostering a skilled workforce in the restaurant industry, partner with
local farmers and suppliers to source ingredients locally, promoting sustainability and
supporting the regional economy, and host charity events and fundraisers to give back to
the community and support local causes, building a positive reputation for the restaurant.
208
Section XII
REFERENCES
Arrow Up Training. (n.d.). How to become a great leader in a restaurant. Retrieved June
19, 2024, from https://arrowuptraining.com/how-to-become-a-great-leader-
in-a-restaurant/
Atlassian. (n.d.). 7 ways to improve employee retention. Retrieved June 19, 2024, from
https://www.atlassian.com/blog/leadership/ways-to-improve-employee-
retention?utm_source=gdn&utm_medium=paid-
display&campaign=21252494340&adgroup=&device=m&devicemodel=&pl
acement=&aceid=&creative=&adtype=&gclid=Cj0KCQjw4MSzBhC8ARIs
APFOuyWPLoRNao-
xyobJaubdf6F5T28UD5Cpro6KVq9clj0gWAhRz3RCrN8aAqrCEALw_wc
B&country=&network=x&targetid=&gad_source=1
Business Amazon. (n.d.). Get your restaurant up and running with this list of essential
resources. Retrieved June 19, 2024, from
https://business.amazon.com/en/find-solutions/simplify-buying/selection/
restaurant-supplies/get-your-restaurant-up-and-running-with-this-list-of-
essential-r
LinkedIn. (n.d.). Restaurant menu matrix: A quick guide. Retrieved June 19, 2024, from
https://www.linkedin.com/pulse/restaurant-menu-matrix-quick-guide-
derek-smith
Loganix. (n.d.). Restaurant citation building lists. Retrieved June 19, 2024, from
https://loganix.com/citation-building-lists/restaurants/
PSA (Philippine Statistics Authority). (n.d.). Annual survey of Philippine business and
industry (ASPBI) - Hotels and restaurants. Retrieved June 19, 2024, from
https://www.psa.gov.ph/statistics/hotels-resto/aspbi
Rewards Network. (n.d.). Teamwork in the restaurant workplace. Retrieved June 19,
2024, from https://www.rewardsnetwork.com/blog/teamwork-restaurant-
workplace/
209
Studocu. (n.d.). VMO sample of a vision, mission, and objectives of a restaurant business.
Retrieved June 19, 2024, from
https://www.studocu.com/ph/document/university-of-baguio/financial-
management-i/vmo-sample-of-a-vision-mission-and-objectives-of-a-
restaurant-business/31615485
Tech Pilipinas. (n.d.). Pag-IBIG contribution table and payment schedule. Retrieved June
19, 2024, from https://techpilipinas.com/pag-ibig-contribution-table-
payment-schedule/
TripAdvisor. (n.d.). 21 restaurant reviews, Bacolod. Retrieved June 19, 2024, from
https://www.tripadvisor.com.ph/Restaurant_Review-g298464-d825550-
Reviews-21-Bacolod_Negros_Occidental_Negros_Island_Visayas.html
TripAdvisor. (n.d.). L Kaisei Japanese Restaurant reviews, Bacolod. Retrieved June 19,
2024, from https://www.tripadvisor.com.ph/Restaurant_Review-g298464-
d4563217-Reviews-L_Kaisei_Japanese_Restaurant-
Bacolod_Negros_Occidental_Negros_Island_Visayas.html
TripAdvisor. (n.d.). Quedan restaurant reviews, Bacolod. Retrieved June 19, 2024, from
https://www.tripadvisor.com.ph/Restaurant_Review-g298464-d13485292-
Reviews-Quedan-Bacolod_Negros_Occidental_Negros_Island_Visayas.html
210
Section XIII
APPENDICES
211
212
213
214
215
SURVEY QUESTIONNAIRE
Dear Respondents,
Greetings!
Proponents,
RESPONDENT’S CONSENT
I have read and understand the provided information and have had the opportunity
to ask questions. I understand that my participation is voluntary and that I am free to
withdraw at any time, without leaving reasons and without cause. Fully understanding the
purpose of this study and the importance of my participation to attain its objective, I
voluntarily agree to take art of this study.
Directions: Please fill in the following information in the space provided and check the
box √ that matches your response.
Marital Status:
Single Married Separated Widow Annulled Live-in
What is your Employment Status?
Employed Unemployed Part-time Self- employed Retired
Probationary Others please specify:
Occupation:
Agriculture Finance Utilities Entertainment Licensed
Professionals
Health Care Information Services Customer Service Representative
Food and Hotel Services Legal Services Government employees
others please specify
Educational Attainment:
Elementary High School Senior High School Technical Vocational
Master’s Degree Post-Graduate Others please specify
1. If there’s a Spanish - Filipino cuisine type of restaurant established here how often
will you dine-in?
Once a week Twice a week Thrice a week Once a month
others please specify
13. Rank the following choices on what do you prefer when acquiring about the product
and services offered by Javellesa Culinaria? 5 is the highest and 1 is the lowest.
Walk-in Telephone Take-out Website Facebook
others please specify
14. Rank the factor that you consider in a Restaurant. (1 is the lowest 7 is the highest)
Pricing Menu variety Food quality Ambiance Location
Service Theme others please specify
15. What marketing strategies would be most effective in enticing you to try a new
restaurant with a fusion of Filipino-Spanish cuisine? (Select as many as you prefer)
Social Media Advertisement Word of mouth referrals
Print advertisement (Flyers, Brochure, Signage, and Tarpaulin)
Influencer Collaborations Others please specify
16. What factors motivates you to choose Javellesa Culinaria over other fusion
restaurants in the area? (select all that apply)
Authenticity of Spanish cuisine Unique Menu Offerings Accessible
Location Competitive Pricing Ambiance and atmosphere others please
specify
17. What mode of transport do you use when dining in?
Public Vehicle Private Vehicle Motorcycle Other please specify
18. What is your preference when ordering food and beverage in a restaurant?
Reservation Take-out Walk-in other please specify
Rice
How much are you willing to spend on a rice?
Plain Rice [] below 100 [] above 100
Java Rice []below 100 []above 100
Garlic Buttered Rice []below 100 [] above 100
APPETIZERS
How much are you willing to spend on an appetizer?
Lumpia Shanghai []below 200 []above 200
Beef Empanada []below 200 []above 200
Ukoy -okoy []below 200 []above 200
Crispy Tenga (Crispy Pork Ears) []below 200 []above 200
Simple Patatas Brava []below 200 []above 200
Tomato Butter Bean Dip []below 200 []above 200
Tortilla Española (Spanish Tortilla) []below 200 []above 200
Morcon []below 200 []above 200
Avocado and Tuna Tapas []below 200 []above 200
Espinacas con Garbanzos (Spinach and Chickpeas) []below 200 []above 200
SOUP
How much are you willing to spend in ordering a soup?
Pamplina []below 200 []above 200
Cocido []below 200 []above 200
Sopa De Ajo (Garlic Soup) []below 200 []above 200
Salmorejo (Chilled tomato soup) []below 200 []above 200
Ajoblanco (Chilled garlic and almond soup) []below 200 []above 200
Chicken Sopas []below 200 []above 200
Sinigang []below 200 []above 200
Molo Soup []below 200 []above 200
Chicken Tinola []below 200 []above 500
Bulalo []below 200 []above 500
SALAD
How much is your price range in ordering a salad?
Ensalada De Cangrejo []below 300 []above 300
Summer Spanish salad []below 300 []above 300
Simple Spanish green salad []below 300 []above 300
Ensalada Rusa (Spanish Potato Salad) []below 300 []above 300
Pipirrana []below 300 []above 300
Ensaladang Talong (Eggplant Salad) []below 300 []above 300
Ensaladang Lato (Sea grape Salad) []below 300 []above 300
Ampalaya Salad []below 300 []above 300
Pinoy Chili Tuna Salad []below 300 []above 300
Ensaladang Mangga (Mango Salad) []below 300 []above 300
MAIN DISH
226
20. When making a payment at a restaurant, what type of payment do you prefer?
Cash Debit Card Credit Card cashless (Gcash, Maya, Go-tyme)
Others please specify
Business permit
228
229
SANITARY PERMIT
230
BIR
232
DTI
233
SSS
236
SAMPLE RECEIPT
Javellesa Culinaria
Total 0.00
Bank Card
****************************************9871
Date/Time 06-07-2024/
RESTAURANT RECEIPT
ORDER: Table 01
Cashier :
07- June -2024 1:49 pm
Transaction
1 Crispy Tenga 250
1 Spanish Latte 200
Subtotal 450
Tax 1.25
Total 451.25
CREDIT CARD 451.25
_______________
_______________
238
INVENTORY FORM
INVENTORY FORM
JAVELLESSA CULINARIA
Total :
239
RESERVATION FORM
Reservation Form
Reservation Name ______________________________________________________
Telephone __________________________ cellphone__________________________
Email ________________________________________________________________
Date of Reservation _____/_____/______ Time of Reservation _____AM_______PM
Number of person Adults _______________ Children _________________
Special request ________________________________________________________
_____________________________________________________________________
Credit Card Details (Please fill in all blanks)
Name of card holder ____________________________________________________
Type of card American Master card Visa Discover
Card No. ___________ - _________ - __________ - __________ exp. Date___/___
Credit Card Security ID No. _______*for Visa and Master card – the last 3 digits on the
signature panel.
*for AMEX –the 4 digits on the
face of the card, at the top right.
Note : The above credit card is used to secure your reservation only and you will not be
charged at the time of making this booking. The actual payment may be made on the day
itself.
Cancellation Terms
BOOKING FORM
RESTAURANT BOOKING FORM
BOOKING DATE : _____________________________________________________
TIME OF ARRIVAL: _____________________________________________________
NAME OF GUESTS:_____________________________________________________
MENU SELECTION ___ MAINDISH ____ APPETIZER ________ DESSERT
_______ SOUP
EVENT NAME: _________________________________________________________
CUSTOMER NAME:_____________________________________________________
CONTACT NUMBER:____________________________________________________
EMAIL ADRESS:________________________________________________________
SERVICE CHARGE
Please be advised that a discretionary 10% service charge will be added to restaurant
groups of 12 or more.
CARD HOLDER SIGNATURE ____________________________________________
DATE ________________________________________________________________
241
ORDER SLIP
ORDER SLIP
Customers Name
QTY DESCRIPTION PRIC AMOUNT
E
OS# TOTAL
SERVED BY
242
REGISTRATION FORM
RESTAURANT REGISTRATION FORM
JAVELLESSA CULINARIA
27 Rosario St, Bacolod City
MONDAY, MAY 10, 2024 10:AM – 9:00 p.m.
Name : _______________________________________________________________
Address : ______________________________________________________________
City : ______________________________________ ST: ____________Zip: ________
Telephone : _________________________________________ Fax : ______________
Contact : ______________________________________________________________
Title :_________________________________________________________________
Email : ________________________________________________________________
______________________________________________________________________
SPECIALTIES TO BE SERVED,LIST CHOICES:MAINDISH,APPETIZER,ETC.
______________________________________________________________________
______________________________________________________________________
I agree to abide by the enclosed instructions established by the taste of our restaurant.
DATE:_______________________________ SIGNED __________________________
PLEASE RETURN COMPLETED AGREEEMENT NO LATER THAN MAY 05, 2024
Send completed agreement via email to javellessaculinaria@gmail.com fax 901-166-20
243
ORDER BY :
(RESTAURANT MANAGER NAME)
(COMPANY NAME)
(COMPLETE ADRESS)
(CITY)(ZIP CODE)
(PHONE NUMBER)
(FAX NUMBER)
______________________________________________________________________
27 Rosario St, Bacolod City (6100)
244
REPAIR FORM
Equipment Name Model #
Brand Serial #
Warranty Period Warranty - Labor
Purchased Form Purchase Date
Alt. Service Co.
Primary Service Vendor
Company Uniform
General Manager
Dishwasher Waiter
Waiter Dishwasher
247
Guard
248
COMPANY ID
CURRICULUM VITAE
CAMELA GALVE
Brgy. , Bata Bacolod City, Negros Occidental
# 09289902344|| camelagalve17@gmail.com
OBJECTIVES:
To apply the knowledge and skills that I have acquired in any opportunities that could
help the organization’s future.
PERSONAL PROFILE
Age: 22 years old
Birthday: October 21, 2001
Gender: Female
Religion: Roman Catholic
SKILLS
Time Management
Culinary Skills
Customer service
EXPERIENCES
Working committee
STI West Negros University May 18,202 Catering Activity
STI West Negros
University February 02, 2023
SEMINARS ATTENDED
Dine and Learn Seminar at Vikings
Hotel Immersion at Park Inn by
Radisson Conquering barriers in
Hospitality Industry
Wine and talk at D’RACI
EDUCATIONAL HISTORY
Junior High School: Bata National High School
Senior High School: Don Hilario G. Gonzaga Memorial High School (HUMMS SHS)
College: STI – West Negros University – Bachelor of Science in Hospitality
Management
250
Marlon M. Jagolina R.
OBJECTIVES:
Embraced a continuous improvement mindset, always seeking ways to refine and elevate
my culinary abilities with each competition experience.
PERSONAL PROFILE
Age: 23 years old
Birthday: January 14, 2001
Gender: Male
Religion: Seventh Day Adventist
SKILLS
Communication
Multitasking
Customer service
Critical Thinking
Creative Problem Solving
EXPERIENCES
Working Student
Food Carving Competition
Organizing Event
SEMINARS ATTENDED
Dine and Learn Seminar at Vikings
Hotel Immersion at Park Inn by
Radisson Conquering barriers in
Hospitality Industry
Wine and talk at D’RACI
Hotel immersion Planta Hotel
EDUCATIONAL ATTAINMENT
PRIMARY: Goshen Adventist Elementary School
SECONDARY: Gil Montilla National High School
251
OBJECTIVE:
Dedicated and considerably experience in events, and hospitality. Professional
with a focus on quality and consumer satisfaction who thrives at maximizing cooperation
and satisfaction. Follows directions with a positive, optimistic attitude.
SKILLS:
Active Listener
Fast Learner
Hard working
Attention to details
Flexible
Responsible
Multitasker
EXPERIENCES:
CM & SONS FOOD PRODUCT INC. (MERCZI)
- Pasalubong Helper (Oct. 2020 - April 2021)
I work there as a pasalubong helper in their warehouse. We prepare the orders of our
branches, wholesalers, and resellers. We crates the packed goods and also place them in
boxes for orders from our wholesalers, who are from outside the Negros. All we do is
prepare the packed goods that are ready to be sorted out and distributed to the branches,
resellers, and wholesalers.
On The Job Training (OJT)
- Business Inn Hotel (Dec. 2019 - Feb 2020)
Our role is to help in the kitchen since our chosen track was TVL- Culinary Arts. So we
were assigned in the kitchen to help with the cutting and preparing the foods to serve at
every events that’s been held in the hotel. And also we help with the cleaning after the
event as well as preparing the table set-up for the upcoming events.
PERSONAL DETAILS
Date of Birth: January 23, 2003
Place of Birth: Bacolod City
Gender: Female
Nationality: Filipino
Civil Status: Single
Hobbies: Watching Movies Travelling listening to music cooking or Baking
QUALIFICATION
Passionate Hard Working Creative Optimistic
CAREER OBJECTIVE
To be employed by a company that offers me lots of chances to grow professionally and
to contribute to the expansion of the company.
EDUCATION
ELEMENTARY
ANDRES BONIFACIO ELEMENTARY SCHOOL II SY: 2009-2013
MARIANO G.MEDALLA INTEGRATED SCHOOL SY: 2013-2015
JUNIOR HIGH
CHRISTIAN VENTURE ACADEMY SY: 2015-2019
SENIOR HIGH
STI WESNEGROS UNIVERSITY SY:2019-2021
TERTIARY
STI WESNEGROS UNIVERSITY SY:2021-2025