ARTIFICIAL INTELLIGENCE

CLASS 10

CHAPTER 7: NATURAL LANGUAGE PROCESSING

One (01) Mark Questions

1. What is a Chabot?
A chatbot is a computer program that's designed to simulate human conversation
through voice commands or text chats or both. Eg: Mitsuku Bot, Jabberwacky etc.
OR
A chatbot is a computer program that can learn over time how to best interact with
humans. It can answer questions and troubleshoot customer problems, evaluate and
qualify prospects, generate sales leads and increase sales on an ecommerce site.
OR
A chatbot is a computer program designed to simulate conversation with human users.
A chatbot is also known as an artificial conversational entity (ACE), chat robot, talk bot,
chatterbot or chatterbox.
OR
A chatbot is a software application used to conduct an on-line chat conversation via text
or text-to-speech, in lieu of providing direct contact with a live human agent.

2. What is the full form of NLP?

Natural Language Processing

3. While working with NLP what is the meaning of?

a. Syntax
b. Semantics
Syntax: Syntax refers to the grammatical structure of a sentence.
Semantics: It refers to the meaning of the sentence.

4. What is the difference between stemming and lemmatization?

Stemming is a technique used to extract the base form of the words by removing affixes
from them. It is just like cutting down the branches of a tree to its stems. For example,
the stem of the words eating, eats, eaten is eat.
Lemmatization is the grouping together of different forms of the same word. In search
queries, lemmatization allows end users to query any version of a base word and get
relevant results.
OR
Stemming is the process in which the affixes of words are removed and the words are
converted to their base form.

Chapter- 7 Natural Language Processing 1

 In lemmatization, the word we get after affix removal (also known as lemma) is a
meaningful one. Lemmatization makes sure that lemma is a word with meaning and
hence it takes a longer time to execute than stemming.
OR
Stemming algorithms work by cutting off the end or the beginning of the word, taking
into account a list of common prefixes and suffixes that can be found in an inflected
word.
Lemmatization on the other hand, takes into consideration the morphological analysis
of the words. To do so, it is necessary to have detailed dictionaries which the algorithm
can look through to link the form back to its lemma.

5. What is the full form of TFIDF?

Term Frequency and Inverse Document Frequency

6. What is meant by a dictionary in NLP?

Dictionary in NLP means a list of all the unique words occurring in the corpus. If some
words are repeated in different documents, they are all written just once as while
creating the dictionary.
7. What is term frequency?
Term frequency is the frequency of a word in one document. Term frequency can easily
be found from the document vector table as in that table we mention the frequency of
each word of the vocabulary in each document.

8. Which package is used for Natural Language Processing in Python programming?

Natural Language Toolkit (NLTK). NLTK is one of the leading platforms for building
Python programs that can work with human language data.

9. What is a document vector table?

Document Vector Table is used while implementing Bag of Words algorithm.
In a document vector table, the header row contains the vocabulary of the corpus and
other rows correspond to different documents.
If the document contains a particular word it is represented by 1 and absence of word is
represented by 0 value.
OR
Document Vector Table is a table containing the frequency of each word of the
vocabulary in each document.

10. What do you mean by corpus?

In Text Normalization, we undergo several steps to normalize the text to a lower level.
That is, we will be working on text from multiple documents and the term used for the
whole textual data from all the documents altogether is known as corpus.
OR
A corpus is a large and structured set of machine-readable texts that have been
produced in a natural communicative setting.
OR
A corpus can be defined as a collection of text documents. It can be thought of as just a
bunch of text files in a directory, often alongside many other directories of text files.

Chapter- 7 Natural Language Processing 2

 Two (02) Mark Questions

1. What are the types of data used for Natural Language Processing applications?
Natural Language Processing takes in the data of Natural Languages in the form of
written words and spoken words which humans use in their daily lives and operates on
this.

2. Differentiate between a script-bot and a smart-bot. (Any 2 differences)

Script-bot Smart-bot
• A scripted chatbot doesn’t carry • Smart bots are built on NLP and
even a glimpse of A.I ML.
• Script bots are easy to make • Smart –bots are comparatively
difficult to make.
• Script bot functioning is very • Smart-bots are flexible and
limited as they are less powerful. powerful.
• Script bots work around a script ● Smart bots work on bigger
which is programmed in them databases and other resources
directly
• No or little language processing ● NLP and Machine learning skills
skills are required.
• Limited functionality ● Wide functionality

3. Give an example of the following:

• Multiple meanings of a word
• Perfect syntax, no meaning

• Example of Multiple meanings of a word –

His face turns red after consuming the medicine
Meaning - Is he having an allergic reaction? Or is he not able to bear the taste of that
medicine?
• Example of Perfect syntax, no meaning-
Chickens feed extravagantly while the moon drinks tea.
This statement is correct grammatically but it does not make any sense. In Human
language, a perfect balance of syntax and semantics is important for better
understanding.

4. What is inverse document frequency?

To understand inverse document frequency, first we need to understand document
frequency.
Document Frequency is the number of documents in which the word occurs irrespective
of how many times it has occurred in those documents.
In case of inverse document frequency, we need to put the document frequency in the
denominator while the total number of documents is the numerator.
For example, if the document frequency of a word “AMAN” is 2 in a particular document
then its inverse document frequency will be 3/2. (Here no. of documents is 3)

Chapter- 7 Natural Language Processing 3

5. Define the following:
● Stemming
● Lemmatization

Stemming: Stemming is a rudimentary rule-based process of stripping the suffixes

(“ing”, “ly”, “es”, “s” etc) from a word.
Stemming is a process of reducing words to their word stem, base or root form (for
example, books — book, looked — look).

Lemmatization: Lemmatization, on the other hand, is an organized & step by step

procedure of obtaining the root form of the word, it makes use of vocabulary (dictionary
importance of words) and morphological analysis (word structure and grammar
relations).

The aim of lemmatization, like stemming, is to reduce inflectional forms to a common

base form. As opposed to stemming, lemmatization does not simply chop off inflections.
Instead it uses lexical knowledge bases to get the correct base forms of words.
OR
Stemming is a technique used to extract the base form of the words by removing affixes
from them. It is just like cutting down the branches of a tree to its stems. For example,
the stem of the words eating, eats, eaten is eat.
Lemmatization is the grouping together of different forms of the same word. In search
queries, lemmatization allows end users to query any version of a base word and get
relevant results.
OR
Stemming is the process in which the affixes of words are removed and the words are
converted to their base form.
In lemmatization, the word we get after affix removal (also known as lemma) is a
meaningful one. Lemmatization makes sure that lemma is a word with meaning and
hence it takes a longer time to execute than stemming.
OR
Stemming algorithms work by cutting off the end or the beginning of the word, taking
into account a list of common prefixes and suffixes that can be found in an inflected
word.
Lemmatization on the other hand, takes into consideration the morphological analysis
of the words. To do so, it is necessary to have detailed dictionaries which the algorithm
can look through to link the form back to its lemma.

6. What do you mean by document vectors?

Document Vector contains the frequency of each word of the vocabulary in a particular
document.
In document vector vocabulary is written in the top row. Now, for each word in the
document, if it matches with the vocabulary, put a 1 under it. If the same word appears
again, increment the previous value by 1. And if the word does not occur in that
document, put a 0 under it.
7. What is TFIDF? Write its formula.
Term frequency–inverse document frequency, is a numerical statistic that is intended to
reflect how important a word is to a document in a collection or corpus.

Chapter- 7 Natural Language Processing 4

 The number of times a word appears in a document divided by the total number of
words in the document. Every document has its own term frequency.

8. Which words in a corpus have the highest values and which ones have the least?
Stop words like - and, this, is, the, etc. have highest values in a corpus. But these words
do not talk about the corpus at all. Hence, these are termed as stopwords and are mostly
removed at the pre-processing stage only.
Rare or valuable words occur the least but add the most importance to the corpus.
Hence, when we look at the text, we take frequent and rare words into consideration.

9. Does the vocabulary of a corpus remain the same before and after text
normalization? Why?
No, the vocabulary of a corpus does not remain the same before and after text
normalization. Reasons are –
● In normalization the text is normalized through various steps and is lowered to
minimum vocabulary since the machine does not require grammatically correct
statements but the essence of it.
● In normalization Stop words, Special Characters and Numbers are removed.
● In stemming the affixes of words are removed and the words are converted to their base
form.
So, after normalization, we get the reduced vocabulary.
10. What is the significance of converting the text into a common case?
In Text Normalization, we undergo several steps to normalize the text to a lower level.
After the removal of stop words, we convert the whole text into a similar case,
preferably lower case. This ensures that the case-sensitivity of the machine does not
consider same words as different just because of different cases.

11. Mention some applications of Natural Language Processing.

Natural Language Processing Applications-
● Sentiment Analysis.
● Chatbots & Virtual Assistants.
● Text Classification.
● Text Extraction.
● Machine Translation
● Text Summarization
● Market Intelligence
● Auto-Correct
Chapter- 7 Natural Language Processing 5
12. What is the need of text normalization in NLP?
Since we all know that the language of computers is Numerical, the very first step that
comes to our mind is to convert our language to numbers.
This conversion takes a few steps to happen. The first step to it is Text Normalization.
Since human languages are complex, we need to first of all simplify them in order to
make sure that the understanding becomes possible. Text Normalization helps in
cleaning up the textual data in such a way that it comes down to a level where its
complexity is lower than the actual data.

13. Explain the concept of Bag of Words.

Bag of Words is a Natural Language Processing model which helps in extracting features
out of the text which can be helpful in machine learning algorithms. In bag of words, we
get the occurrences of each word and construct the vocabulary for the corpus.
Bag of Words just creates a set of vectors containing the count of word occurrences in
the document (reviews). Bag of Words vectors are easy to interpret.
14. Explain the relation between occurrence and value of a word.

plot of occurrence of words versus their value

As shown in the graph, occurrence and value of a word are inversely proportional. The
words which occur most (like stop words) have negligible value. As the occurrence of
words drops, the value of such words rises. These words are termed as rare or valuable
words. These words occur the least but add the most value to the corpus.

15. What are the applications of TFIDF?

TFIDF is commonly used in the Natural Language Processing domain. Some of its
applications are:
• Document Classification - Helps in classifying the type and genre of a document.
• Topic Modelling - It helps in predicting the topic for a corpus.
• Information Retrieval System - To extract the important information out of a corpus.
• Stop word filtering - Helps in removing the unnecessary words out of a text body.

16. What are stop words? Explain with the help of examples.
“Stop words” are the most common words in a language like “the”, “a”, “on”, “is”, “all”.
These words do not carry important meaning and are usually removed from texts. It is
possible to remove stop words using Natural Language Toolkit (NLTK), a suite of
libraries and programs for symbolic and statistical natural language processing.

Chapter- 7 Natural Language Processing 6

17. Differentiate between Human Language and Computer Language.
Humans communicate through language which we process all the time. Our brain keeps
on processing the sounds that it hears around itself and tries to make sense out of them
all the time.
On the other hand, the computer understands the language of numbers. Everything that
is sent to the machine has to be converted to numbers. And while typing, if a single
mistake is made, the computer throws an error and does not process that part. The
communications made by the machines are very basic and simple.

Four 04 Mark Questions

1. Create a document vector table for the given corpus:

Document 1: We are going to Mumbai
Document 2: Mumbai is a famous place.
Document 3: We are going to a famous place.
Document 4: I am famous in Mumbai.

We Are going to Mumbai is a famous place I am in

1 1 1 1 1 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 0 0 0
1 1 1 1 0 0 1 1 1 0 0 0
0 0 0 0 1 0 0 1 0 1 1 1

2. Classify each of the images according to how well the model’s output matches the
data samples:

Here, the red dashed line is model’s output while the blue crosses are actual data
samples.

● The model’s output does not match the true function at all. Hence the model is said to be
under fitting and its accuracy is lower.
● In the second case, model performance is trying to cover all the data samples even if
they are out of alignment to the true function. This model is said to be over fitting and
this too has a lower accuracy
● In the third one, the model’s performance matches well with the true function which
states that the model has optimum accuracy and the model is called a perfect fit.

Chapter- 7 Natural Language Processing 7

3. Explain how AI can play a role in sentiment analysis of human beings?
The goal of sentiment analysis is to identify sentiment among several posts or even in
the same post where emotion is not always explicitly expressed.
Companies use Natural Language Processing applications, such as sentiment analysis, to
identify opinions and sentiment online to help them understand what customers think
about their products and services (i.e., “I love the new iPhone” and, a few lines later “But
sometimes it doesn’t work well” where the person is still talking about the iPhone) and
overall *
Beyond determining simple polarity, sentiment analysis understands sentiment in
context to help better understand what’s behind an expressed opinion, which can be
extremely relevant in understanding and driving purchasing decisions.

4. Why are human languages complicated for a computer to understand? Explain.

The communications made by the machines are very basic and simple. Human
communication is complex. There are multiple characteristics of the human language
that might be easy for a human to understand but extremely difficult for a computer to
understand.
For machines it is difficult to understand our language. Let us take a look at some of
them here:
Arrangement of the words and meaning - There are rules in human language. There are
nouns, verbs, adverbs, adjectives. A word can be a noun at one time and an adjective
some other time. This can create difficulty while processing by computers.
Analogy with programming language- Different syntax, same semantics: 2+3 = 3+2 Here
the way these statements are written is different, but their meanings are the same that
is 5. Different semantics, same syntax: 2/3 (Python 2.7) ≠ 2/3 (Python 3) Here the
statements written have the same syntax but their meanings are different. In Python 2.7,
this statement would result in 1 while in Python 3, it would give an output of 1.5.
Multiple Meanings of a word - In natural language, it is important to understand that a
word can have multiple meanings and the meanings fit into the statement according to
the context of it.

Chapter- 7 Natural Language Processing 8

 Perfect Syntax, no Meaning - Sometimes, a statement can have a perfectly correct syntax
but it does not mean anything. In Human language, a perfect balance of syntax and
semantics is important for better understanding.
These are some of the challenges we might have to face if we try to teach computers
how to understand and interact in human language.

5. What are the steps of text Normalization? Explain them in brief.

Text Normalizationin Text Normalization, we undergo several steps to normalize the

text to a lower level.

Sentence Segmentation - Under sentence segmentation, the whole corpus is divided into
sentences. Each sentence is taken as a different data so now the whole corpus gets
reduced to sentences.

Tokenisation- After segmenting the sentences, each sentence is then further divided into
tokens. Tokens is a term used for any word or number or special character occurring in
a sentence. Under tokenisation, every word, number and special character is considered
separately and each of them is now a separate token.
Removing Stop words, Special Characters and Numbers - In this step, the tokens which
are not necessary are removed from the token list.
Converting text to a common case -After the stop words removal, we convert the whole
text into a similar case, preferably lower case. This ensures that the case-sensitivity of
the machine does not consider same words as different just because of different cases.
Stemming In this step, the remaining words are reduced to their root words. In other
words, stemming is the process in which the affixes of words are removed and the
words are converted to their base form.
Lemmatization -in lemmatization, the word we get after affix removal (also known as
lemma) is a meaningful one.

With this we have normalized our text to tokens which are the simplest form of words
present in the corpus. Now it is time to convert the tokens into numbers. For this, we
would use the Bag of Words algorithm

6. Through a step-by-step process, calculate TFIDF for the given corpus and mention
the word(s) having highest value.
Document 1: We are going to Mumbai
Document 2: Mumbai is a famous place.
Document 3: We are going to a famous place.
Document 4: I am famous in Mumbai.

Term Frequency
Term frequency is the frequency of a word in one document. Term frequency can easily
be found from the document vector table as in that table we mention the frequency of
each word of the vocabulary in each document.

Chapter- 7 Natural Language Processing 9

 We Are Going to Mumbai is a famous Place I am in
1 1 1 1 1 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 0 0 0
1 1 1 1 0 0 1 1 1 0 0 0
0 0 0 0 1 0 0 1 0 1 1 1
Inverse Document Frequency
The other half of TFIDF which is Inverse Document Frequency. For this, let us first
understand what does document frequency mean. Document Frequency is the number
of documents in which the word occurs irrespective of how many times it has occurred
in those documents. The document frequency for the exemplar vocabulary would be:

We Are going to Mumbai is a Famous place I am in

2 2 2 2 3 1 2 3 2 1 1 1

Talking about inverse document frequency, we need to put the document frequency in
the denominator while the total number of documents is the numerator. Here, the total
number of documents are 3, hence inverse document frequency becomes:

We Are going to Mumbai is a Famous Place I am in

4/2 4/2 4/2 4/2 4/3 4/1 4/2 4/3 4/2 4/1 4/1 4/1

The formula of TFIDF for any word W becomes:

TFIDF(W) = TF(W) * log (IDF(W))

The words having highest value are – Mumbai, Famous

7. Normalize the given text and comment on the vocabulary before and after the
normalization:
Raj and Vijay are best friends. They play together with other friends. Raj likes to
play football but Vijay prefers to play online games. Raj wants to be a footballer.
Vijay wants to become an online gamer.

Normalization of the given text:

Sentence Segmentation:
1. Raj and Vijay are best friends.
2. They play together with other friends.
3. Raj likes to play football but Vijay prefers to play online games.
4. Raj wants to be a footballer.
5. Vijay wants to become an online gamer.

Chapter- 7 Natural Language Processing 10

 Tokenization:

Raj and Vijay Raj and Vijay are best friends .

are best
friends.

They play They play Together with other friends .

together with
other friends

Same will be done for all sentences.

Removing Stop words, Special Characters and Numbers:
In this step, the tokens which are not necessary are removed from the token list.
So, the words and, are, to, an, (Punctuation) will be removed.

Converting text to a common case:

After the stop words removal, we convert the whole text into a similar case, preferably
lower case.
Here we don’t have words in different case so this step is not required for given text.
Stemming:
In this step, the remaining words are reduced to their root words. In other words,
stemming is the process in which the affixes of words are removed and the words are
converted to their base form.

Word Affixes Stem

Likes -s Like

Prefers -s Prefer

Wants -s want

In the given text Lemmatization is not required.

Given Text
Raj and Vijay are best friends. They play together with other friends. Raj likes to play
football but Vijay prefers to play online games. Raj wants to be a footballer. Vijay wants to
become an online gamer.
Normalized Text
Raj and Vijay best friends They play together with other friends Raj likes to play football
but Vijay prefers to play online games Raj wants to be a footballer Vijay wants to become
an online gamer

Chapter- 7 Natural Language Processing 11