Supply name JOSHUA SURE

And address 33 ST MICHAELS GATE PARNWELL

PETERBOROUGH
PE1 4YJ
UNITED KINGDOM

COMPARTMAN MARKETING LTD

284 Chase Road A Block 2nd Floor
N14 6HF Account number 2354822
London, United Kingdom Date generated 17th September 2024

Your energy charges for 15th Aug - 15th Sep 2024

Summary of charges Your balance

Cost of electricity £64.62 Starting balance

£195.00 in debit
Cost of gas £26.72 15th August

VAT 5% of £91.34 £4.57

Direct Debit 19th August +£255.00in
Total charges £95.91
Total charges £95.91out

Closing balance
£35.91 in debit
15th September

How is your balance calculated?

You pay into your account every month by Direct Debit.
Charges for energy use and any upgrades are deducted
from your balance daily. To see your up-to-date balance,
log in to your online account at my.ovoenergy.com/login

OVO Energy Ltd. OVO Energy, 1 Rivergate, hello@ovoenergy.com Registered in England and Wales
ovoenergy.com Temple Quay, Bristol BS1 6ED T. 0330 303 5063 Company No. 06890795
VAT No. 100119879 T. 0117 9303 100 We are a FIT and SEG licensee
 Supply name JOSHUA SURE
And address 33 ST MICHAELS GATE PARNWELL
PETERBOROUGH
PE1 4YJ
UNITED KINGDOM

Meter Serial Number 32P4770125

MPAN 1900072734401

01 801 100
S
19 0007 2734 401

Electricity in detail 15th Aug – 15th Sep 2024

Detailed charges Your electricity tariff

Energy use 157.000 kWh at 31.29p £49.13 Plan name 1 Year Fixed - Better Smart

Payment method Direct Debit

Standing charge 31 days at 49.97p a day £15.49
Unit rate 31.29p per kWh
Cost of electricity £64.62
Standing charge 49.97p a day

Contract start date 20th May 2024

Meter readings
Contract end date 20th May 2025
Opening read on 15th August 8722.000
Exit fee £30.00 if you end your contract
Closing read as of 15th September 8879.000

Total units 157.000 kWh A kilowatt hour (kWh) is a measure of how much energy
you’re using. Find out more: www.ovoenergy.com/guides
/energy-guides/what-is-a-kwh-kw-and-kwh-explained.
html

For comparison, in the same period a year ago, you used 149.000 kWh.

OVO Energy Ltd. OVO Energy, 1 Rivergate, hello@ovoenergy.com Registered in England and Wales
ovoenergy.com Temple Quay, Bristol BS1 6ED T. 0330 303 5063 Company No. 06890795
VAT No. 100119879 T. 0117 9303 100 We are a FIT and SEG licensee
 Supply name JOSHUA SURE
And address 33 ST MICHAELS GATE PARNWELL
PETERBOROUGH
PE1 4YJ
UNITED KINGDOM

Meter Serial Number G5P38233901168

MPRN 2889127335

Gas in detail 15th Aug – 15th Sep 2024

Detailed charges Your gas tariff

Energy use 214.380 kWh at 8.67p £18.59 Plan name 1 Year Fixed - Better Smart

Payment method Direct Debit

Standing charge 31 days at 26.21p a day £8.13
Unit rate 8.67p per kWh
Cost of gas £26.72
Standing charge 26.21p a day

Contract start date 20th May 2024

Meter readings
Contract end date 20th May 2025
Opening read on 15th August 859.000
Exit fee £30.00 if you end your contract
Closing read as of 15th September 878.000

Metered volume 19.000 We convert your metered gas units to kWh using the
following formula:
Total units 214.380 kWh
1
Metered volume × metric conversion factor × daily
2
calorific value × 1.02264 (volume correction) ÷ 3.6 =
kilowatt hours (kWh) used.

1
We convert the gas use into kWh according to your
meter type – 2.83 (imperial) or 1 (metric).

2
The calorific value of gas changes every day and can
range from 37.5 to 43.0. To find out calorific values used
to calculate your charges you can visit:
www.nationalgridgas.com/data-and-operations/calorific-
value-cv

OVO Energy Ltd. OVO Energy, 1 Rivergate, hello@ovoenergy.com Registered in England and Wales
ovoenergy.com Temple Quay, Bristol BS1 6ED T. 0330 303 5063 Company No. 06890795
VAT No. 100119879 T. 0117 9303 100 We are a FIT and SEG licensee
 Scan this QR code to compare prices
from other energy companies based on
your previous energy usage.

Useful information

Gas emergencies Got an energy problem?

If you smell gas or think you have a gas leak: Citizens Advice is the official source of free and
• Open all doors and windows to let the gas out. independent energy advice and support. Get in touch
• Don’t turn light switches on or off. for help with bills or meters, for example, or if you’re
• Don’t use doorbells, mobile phones or naked flames. struggling to pay for your energy use.
• Check that all your gas appliances are switched off.
Go to www.citizensadvice.org.uk/energy or call us on
If you’re worried that carbon monoxide fumes are 03454 04 05 06. Calls are charged at your normal rate.
escaping from your gas appliance, or if you have issues
with your meter call the 24-hour national Gas
Emergency Hotline on 0800 111 999. Complaints
Good customer service really matters to us and we want
to put things right for you the first time you get in touch.
Contacting your local electricity Contact us by email, phone, letter, online form or even
network drop in to see us.
If your power goes down, or you have to move your
meter or upgrade your energy supply, you’ll need to Here’s our complaints process:
contact your local network operator by calling 105 free
of charge. • We aim to sort things out for you in 5 working days.
• If it’s more complex, we’ll aim to sort it out within 8
weeks.
Our energy sources • If we haven’t been able to sort things out after 8
The energy we supply you with comes from a number of weeks, we’ll let you know by letter – but will keep
sources. trying. After that our final response is a deadlock letter
which we only send when we’ve done everything we
Source OVO Energy National average can.
• After 8 weeks, or if you’re not happy with our
Coal 0.0% 3.9% response, you can go to the Energy Ombudsman.

Natural Gas 48.1% 39.4%

The Energy Ombudsman is an independent organisation
Nuclear 0.0% 16.6% that investigates complaints for free.

Renewables 51.9% 37.9% Visit www.ombudsman-services.org or call on 0330 440

1624. Its decisions are legally binding for us, but not for
Other 0.0% 2.2%
you.
CO2 g/kWh 178 198
For more info and our online form visit:
Radioactive g/kWh 0.0000 0.0012 www.ovoenergy.com/help/feedback.

Find out more at www.ovoenergy.com/ovo-fuel-mix.

OVO Energy Ltd. OVO Energy, 1 Rivergate, hello@ovoenergy.com Registered in England and Wales
ovoenergy.com Temple Quay, Bristol BS1 6ED T. 0330 303 5063 Company No. 06890795
VAT No. 100119879 T. 0117 9303 100 We are a FIT and SEG licensee