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    7C's of Communication

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    yasivo4367
    7C's of Communication and there types explained further

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    7C's of Communication

    Uploaded by

    yasivo4367
    8 views2 pages
    7C's of Communication and there types explained further

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    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    7C's of Communication and there types explained further

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    8 views2 pages

    7C's of Communication

    Uploaded by

    yasivo4367
    7C's of Communication and there types explained further

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    7C’s of Communication

    Whether at work or during our personal lives, good communication skills are essential. They
    can improve relationships, further your career, and build your social confidence. So how can
    you make sure you’re communicating to the best of your abilities?
    The 7 Cs can help. They can be applied to all forms of communication, whether that’s writing
    an email, creating marketing content, giving a presentation, having a job interview, or
    chairing a meeting. You can use the 7 Cs of communication checklist to ensure you’re a more
    productive and effective communicator:

    Clear
    Clarity is ensuring what you’re saying is communicated clearly and with no room for
    misunderstanding. We should be clear and specific in the letter. The words used should be
    unambiguous and clear.

    Good advice for being clear includes:

    • Use simple language and focus on core points of your message


    • Don’t use idioms to prevent any confusion and ambiguity
    • Be clear in your mind about what you want to say and its purpose before you say it

    Concise
    Convey your points in to the point and concise way. Use only necessary details and short
    sentences. Short sentences are more likely to keep the attention of the listener, so try to use
    as little words as possible to communicate your message. Concise communication is non-
    repetitive, saves time, and is more understandable for the audience.

    Concrete
    A concrete message is precise and backed by confidence as well as the use of supporting facts
    and figures. A good business letter always provides concrete (actual, specific and convincing)
    information. For example, instead of saying, “I expect the order to reach me at the earliest”,
    use “I expect the order to be delivered to me by the 21st of February 2019”.

    Correct
    Correctness of both expression and the information should be followed while writing a
    business letter. Facts, Grammatical structures and spellings should be correct. Correctness
    also means keeping your language free of mistakes, whether that’s grammatical, spelling, or
    other inaccuracies.

    Coherent
    Coherent conversation makes sense and flows logically. Think carefully about the order of
    your points and how you can make it come across in an easy-to-understand way. It’s also
    important to be consistent with style and content when delivering multiple forms of
    communications. Visualize reader’s circumstances, problems, emotions, and desires etc, and
    indicate that we understand them by using our words with care.
    Complete
    Make sure nothing is missing. Complete communication ensures the audience has all the
    information they need, and are able to easily come to the desired conclusion. Good ways to
    be complete include:

    • Providing a ‘call to action’ i.e. what you would like your audience to do after
    receiving the message?
    • Including hyperlinks in written content to ensure all information is provided

    Courteous
    It’s important to be polite and respectful of your audience. For example, instead of writing,
    “we did not send the cheque”, use “The cheque was not enclosed”. Even if we are writing a
    complaint letter, our tone must be polite.

    Being friendly, considerate, and professional will make your communications much more
    effective. You should also be transparent, open, and honest, and be happy to answer any
    questions if applicable.

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