SQL AND DATABASE

PROJECT REPORT

NITESH KUMAR
BATCH: PGPDSBA.O.DEC22.A
SUBMISSION DATE:
G R E AT L E AR N IN G
BUSINESS OVERVIEW

TOTAL ORDERS TOTAL

TOTAL REVENUE AVG RATING
CUSTOMERS

• 82.6 M • 1000 • 994 • 3.13

LAST QTR %GOOD AND VERY

LAST QTR ORDER AVG DAYS TO SHIP
REVENUE GOOD FEEDBACK

• 15.2M • 199 • 98 • 44.1%

G R E AT L E AR N IN G
G R E AT L E AR N IN G

CUSTOMER
METRICS
Distribution of

G R E AT L E AR N IN G
Customer Across
State

• The state
with highest
no of

1 customer is
California and
Texas
Average Customer

G R E AT L E AR N IN G
Rating by Quarter

• The average
customer rating
has reduced from
3.55 in Quarter 1

1 to 2.40 Quarter 4
• The customers are
more dissatisfied
Trend of customer • Customer
satisfaction feedback shows
that the customer
are more
dissatisfied which
can be seen from
decrease in good
rating and
increase in bad
and Very bad
rating

G R E AT L E AR N IN G
Top vehicle maker
preferred by
customer
• Most preferred car
maker is Cheverolet,
followed by Ford ,
Toyota, Pontiac, Dodge .

G R E AT L E AR N IN G
 STATE GROUP_CONCAT(VEHICLE_MAKER)

Top Alabama

Alaska
Dodge

Chevrolet

vehicle
Arizona Pontiac,Cadillac

Arkansas Chevrolet,Pontiac,GMC,Suzuki,Volkswagen,Mitsubish
i

maker
California Nissan,Ford,Dodge,Chevrolet,Audi

Colorado Chevrolet

Connecticut Maserati,Volvo,Chevrolet,Mercury

state wise Delaware

District of Columbia

Florida
Mitsubishi

Chevrolet

Toyota

Georgia Toyota

Hawaii Ford,GMC,Toyota,Pontiac,Cadillac,Nissan

GIdaho
R E AT L E AR N IN G Dodge
 Top
STATE GROUP_CONCAT(VEHICLE_MAKER)
Illinois GMC,Chevrolet,Ford

Indiana Mazda

vehicle
Iowa Isuzu,Subaru,Hyundai,Dodge,Chrysler,Pontiac,Mazda,Ford,Jeep,Porsche,Chevrolet

Kansas Mercedes-
Benz,Nissan,Maserati,Buick,Lexus,Ford,Volkswagen,Mazda,Dodge,GMC,Honda,Saab,Suz
uki

Kentucky Acura,Audi,Ram,Volvo,Nissan,Mercury,Pontiac,Mercedes-Benz

maker
Louisiana BMW,Nissan,Kia,Ford,Pontiac

Maine Mercedes-Benz

Maryland Ford

state wise
Massachusetts Chevrolet,Dodge

Michigan Ford

Minnesota GMC

Mississippi Toyota,Dodge

G R E AT L E AR N IN G
 STATE GROUP_CONCAT(VEHICLE_MAKER)
Missouri Chevrolet

Top Montana

Nebraska
Dodge,Mitsubishi,Chevrolet

Toyota,Volkswagen,Cadillac,Mercedes-Benz,Nissan,Chevrolet,Pontiac

vehicle
Nevada Pontiac

New Hampshire Lincoln,Lexus,Chrysler

New Jersey Mercedes-Benz,Hyundai

maker
New Mexico Dodge

New York Toyota,Pontiac

state wise
North Carolina Volvo

North Dakota Ford,Hyundai

Ohio Chevrolet

Oklahoma Toyota,Ferrari,Mazda

Oregon Toyota
G R E AT L E AR N IN G
 Top
STATE GROUP_CONCAT(VEHICLE_MAKER)
Pennsylvania Toyota

South Carolina Jaguar,Kia,Acura,Buick,Mazda,Isuzu,Dodge,BMW,Mitsubishi

vehicle
Tennessee Mazda

Texas Chevrolet

Utah Chevrolet,Dodge,Pontiac,Subaru,Maybach,Buick,Volkswagen,Oldsmobile,Lincoln,Isuzu

maker
Vermont Mazda

Virginia Ford

Washington Chevrolet

state wise
West Virginia Mercedes-Benz

Wisconsin Mazda,Pontiac,Cadillac,Acura,Dodge,Nissan,Honda,Chevrolet

Wyoming Buick

G R E AT L E AR N IN G
G R E AT L E AR N IN G

METRICS
REVENUE
 Trend of purchases by Quarter
Purchase Trend by Quarter
350

300 310

262
250
229 • The no of orders has
200 199
decreased from 310 in
ORDERS

150
Quarter 1 to 199 in
100 Quarter 4
50

0
1 2 3 4
QUARTERS

NO_OF_ORDERS

GREAT LEARNING
 Quarter on Quarter % change in
Revenue
Percentage Change in Revenue
0
PERCENTAGE CHANGE IN REVENUE

Q1--Q2 Q2--Q3 Q3--Q4

-5 • The quarter over
-8.77
quarter revenue is
-10
negative
-15

-18.61
-20
-22.47
-25
QUARTER ON QUARTER

Percentage Change in Revenue

GREAT LEARNING
Quarterly Revenue

G R E AT L E AR N IN G
and Order

• The trend is
clear, the
Revenue is falling
and the Order is
also decreasing
every quarter.
G R E AT L E AR N IN G

METRICS
SHIPPING
Average discount

G R E AT L E AR N IN G
offered by Credit
Card Type

• The average
discount offered
is highest for the
laser and lowest
for the diner
club
international
Time taken to ship

G R E AT L E AR N IN G
order by Qaurter
• The average no of
days for the
shipping has
increased which
has led to the fall in
revenue and also
customer
dissatisfaction
 G R E AT L E AR N IN G

There is increase in the shipment

duration

Insight and The QoQ Revenue is decreasing every

recommendation quarter from -18% to -8% to -22%

The Customer dissatisfaction is

increasing every quarter which can be
seen from Average rating per quarter
which has fallen from 3.55 to 2.4
 G R E AT L E AR N IN G

Recommendation

Insights and The average shipping duration can be linked to

dissatisfied customer and fall in order and
recommendation decrease in revenue

The company should focus on the reduction of

average shipment time and thereby reduce
customer dissatisfaction which will improve the
order and improve the revenue.