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Chapter 2 SM

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Analyzing Company’s

Internal Environment:
Resource Based View - Meaning
The Resource Based View (RBV) of the firm starts from the
concept that a firm’s performance is determined by the resources
it has at its disposal. The way these resources are used and
configured enable the firm to perform and can provide a distinct
competitive advantage.

The Resource-based View (RBV) of the Firm is an approach to


business strategic management that emerged in 1980s and
1990s
RBV Approach
The approach is based on the concept that firms consist of
various types of tangible and intangible resources – assets,
processes, skills, information, knowledge, etc. When these
resources are combined, they create ‘Business Capabilities’
some of which, either individually, or in combination, create a
set of “Core Competencies”, that provide a sustainable
competitive advantage to the firm.
What is a Resources
In RBV model, resources are given the major role in helping companies to achieve
higher organizational performance. There are two types of resources: tangible and
intangible.

Tangible assets are physical things. Land, buildings, machinery, equipment and capital
– all these assets are tangible. Physical resources can easily be bought in the market so
they confer little advantage to the companies in the long run because rivals can soon
acquire the identical assets.

Intangible assets are everything else that has no physical presence but can still be
owned by the company. Brand reputation, trademarks, intellectual property are all
intangible assets. Unlike physical resources, brand reputation is built over a long time
and is something that other companies cannot buy from the market. Intangible
resources usually stay within a company and are the main source of sustainable
Sources of Competitive Advantage
Competitive advantage is a superior ability or resource that allows one firm to out compete
all others in some area.

Competitive advantage emerges from internal sources where companies have greater
creative or innovative capabilities and from external sources around changing customer
demands, prices and technological change.

Any change in the external environment brings with it an opportunity for profit and
entrepreneurship is the ability to identify and respond to that opportunity.
VRIO Framework
Barney (1991) has identified VRIN framework
that examines if resources are valuable, rare,
costly to imitate and non-substitutable. The
resources and capabilities that answer yes to
all the questions are the sustained
competitive advantages. The framework was
later improved from VRIN to VRIO by adding
the following question: “Is a company
organized to exploit these resources?”
Core Competencies
The concept of core competencies was developed in the
management field. Prahalad and Hamel (1990) introduced the
concept in a Harvard Business Review article. They wrote that a
core competency is "an area of specialized expertise that is the
result of harmonizing complex streams of technology and work
activity."
It is important to distinguish between
individual competencies or capabilities and
core competencies. Individual capabilities
stand alone and are generally considered in
isolation. Gallon, Stillman, and Coates (1995)
made it explicit that core competencies are
more than the traits of individuals.
They defined core competencies as "aggregates of
capabilities, where synergy is created that has
sustainable value and broad applicability." That
synergy needs to be sustained in the face of
potential competition and, as in the case of engines,
must not be specific to one product or market. So
according to this definition, core competencies are
harmonized, intentional constructions.
Characteristics of Core Competencies

The characteristics of core competencies are as follows:

● They provide a set of unifying principles for the


organization and they are pervasive in all strategies.
● They provide access to a variety of markets.
● They are critical in producing end products.
● They are rare or difficult to imitate.
Distinctive Competency
Distinctive Competence is a set of unique capabilities that certain
firms possess allowing them to make inroads into desired markets
and to gain advantage over the competition; generally, it is an
activity that a firm performs better than its competition.
To define a firm‟s distinctive competence, management must
complete an assessment of both internal and external corporate
environments. When management finds an internal strength and
both meets market needs and gives the firm a comparative
advantage in the market place, that strength is the firm‟s distinctive
competence.
Value Chain Analysis using porter's model
The value chain also known as Porter’s Value Chain Analysis
is a business management concept that was developed by
Michael Porter. In his book Competitive Advantage (1985),
Michael Porter explains Value Chain Analysis; that a value
chain is a collection of activities that are performed by a
company to create value for its customers. Value Creation
creates added value which leads to competitive advantage.
Ultimately, added value also creates a higher profitability for
an organization.
Porter’s generic
value chain model
is both broad and
complete, but it is
not absolute.
Rather, the model
is adaptable to the
unique needs of
each organization.
Using the Porter’s Value Chain Analysis

Porter’s Value Chain Analysis: There are four basic steps that
have to be followed if you wish to use the Value Chain as an
analysis model. By following these basic steps the
organization can be analyzed using the Value Chain.
Step 1: identify sub activities for each primary activity (direct, Indirect, Quality assurance)

Step 2: identify sub activities for each support activity

Step 3: identify links

Step 4: look for opportunities/ solutions to optimize and create value


2.3Organizational Capability Profile:
Strategic Advantage Profile

Every firm has strategic advantages and disadvantages. For


example, large firms have financial strength but they tend to move
slowly, compared to smaller firms, and often cannot react to
changes quickly. No firm is equally strong in all its functions. In
other words, every firm has strengths as well as weaknesses.
Strategists must be aware of the strategic advantages or strengths of
the firm to be able to choose the best opportunity for the firm. On
the other hand they must regularly analyse their strategic
disadvantages or weaknesses in order to face environmental threats
effectively.

The Strategist should look to see if the firm is stronger in these


factors than its competitors. When a firm is strong in the market, it
has a strategic advantage in launching new products or services and
increasing market share of present products and services.
Concepts of stretch leverage and fit,
The concepts of leverage, stretch, and fit can have a strong influence on how a company or
firm positions itself in the market.
The main difference is that "fit" strategic management attempts to take a realistic
approach, which is more likely to take off.
Leverage and stretch is more idealistic - and as such is less likely to be successful, but can
yield higher growth and rewards if successful.
Stretch - is when a firm doesn't have the resources or capability to take up the position it would
like in the market, so it attempts to augment or alter its capabilities to better fit into the market.
Leverage - is when a firm takes its current resources, and tries to make the most of them in
order to get a "foot in the door" of the market it aspires to command.
Fit - Is when a firm positions itself in an environment that suits its resources and capabilities.
n an organisation, maximum strategic intent is achieved by looking and thinking out of the box.
In other words, stretching and looking at innovative ways of using resources.
This often calls for leveraging of available resources within the organisation and making the
best use of them.
A strategic fit is achieved by taking into account market opportunities and the capabilities of
the organisation.
Strategic Fit
The extent to which the activities of a single organization or of
organizations working in partnership complement each other
in such a way as to contribute to competitive advantage. The
benefits of good strategic fit include cost reduction, due to
economies of scale, and the transfer of knowledge and skills.
The success of a merger, joint venture, or strategic alliance
may be affected by the degree of strategic fit between the
organizations involved. Similarly, the strategic fit of one
organization with another is often a factor in decisions about
acquisitions, mergers, diversification, or divestment.
Strategic fit could be classified into

1. Market related Fits.


2. Operating Fit
3. Management Fit.
Market related Fits
Market related fit arises when value chains of different businesses overlap so that the
products can be used by same customers, marketed and promoted in a similar way and
have a common distribution channel (common dealers and retailers)
Market related fit could be of following types:
1. Common sales force to call on customers 2. Advertising related products together
3. Use of same brand names 4. Joint delivery & shipping
5. Joint after-sale service & repair work 6. Joint order processing & billing
7. Joint promotional tie-ins 8. Cents-off couponing, trial offers, specials
9. Joint dealer networks
Operational Fit:
Operational Fit arises when different businesses work along in order to explore
opportunities for cost-sharing or skill transfer.
Types of Operational Fits are:
1.Procurement of purchased inputs
2.R&D/technology
3.Manufacture & assembly
4.Administrative support functions
5.Marketing & distribution
Management Fit:

This fit revolves around a comfort that is built among both the businesses in terms of some
comparable units like Entreasures, Administration and various administrative activities ,
operating problems. It allows accumulated managerial know-how in one business to be
used in managing another business.
It is necessary that business management should take actions to capture benefits as they
don’t just happen! Benefits with sharing potential must be recognized so that activities to
be shared are merged and coordinated. When skill transfer takes place a means must be
found to make it effective.
Ways of resource leveraging
BCG Matrix
BCG matrix (or growth-share matrix) is a corporate
planning tool, which is used to portray firm’s brand
portfolio or SBUs on a quadrant along relative market
share axis (horizontal axis) and speed of market
growth (vertical axis) axis.

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