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SHUBHAM JOON
Email: Shubhamjoon1994@gmail.com| Mobile +1 647-494-6634 | www.linkedin.com/in/shubhamjoon/ | Toronto, ON
SUMMARY Experienced analytics professional with 5+ years of expertise in data-driven solutions, data science & analysis, predictive modelling, and data visualization using R, Python, SQL, Tableau, and Power BI. Proficient in big data manipulation, machine learning, and statistical analysis. Strong sense of data storytelling and project management.
EDUCATION Bachelor in Science, Statistics, Ramjas College, University of Delhi July 2013 – June 2016 Master in Science, Applied Operational Research, FMS, University of Delhi July 2016 – June 2018
TOOLS: SQL, Python, Tableau, R, Power BI, Excel, PySpark, Hive, Databricks, Azure, Hadoop, GitHub, Excel and JIRA TECHNIQUES: Data Modelling & Warehousing, Pre-processing, EDA, Feature Engineering, ML Algorithms including Decision Trees, Random Forests (RF) and Gradient Boosting Machine, Confusion Matrix for performance evaluation.
WORK EXPERIENCE TREDENCE INC. Assistant Manager – Data Analytics July 2023 – Currently Client: NIKE • Developed interactive dashboards providing valuable insights on member engagement with hero benefits and progress through the lifecycle journey, showcasing strong problem-solving and critical thinking abilities. • Analysed utilisation rates for benefits, gaining insights into non-buying members and conducting deep dives into member engagement, demonstrating excellent analytical and attention to detail skills. • Collaborated with cross-functional teams to implement data-driven solutions, showcasing strong teamwork and collaboration skills. • Communicated findings effectively to stakeholders, demonstrating excellent communication and presentation skills. • Managed project timelines effectively, showcasing strong time and project management.
ERNST & YOUNG.
Senior Consultant Sept 2021 – July 2023 Client: AMERICAN EXPRESS • Improved response model accuracy to predict customer behaviour in a marketing campaign by training/testing on different time periods, balancing uneven event rates due to Covid-19, demonstrating adaptability and flexibility. • Revamped anti-money laundering rules for different platforms across markets, conducting percentile/threshold analysis, showcasing strategic thinking and decision-making skills. • Collaborated closely with clients and stakeholders to understand their business needs and provide tailored solutions, demonstrating strong client management and relationship-building skills. • Led a team of analysts to execute projects successfully, showcasing leadership and team management. • Presented insights and recommendations to senior management, demonstrating strong presentation and communication skills.
COGNITIO ANALYTICS LLC.
Senior Business Analyst July 2018 – Aug 2021 Client: COMCAST • Identified a homogenous group of people through clustering algorithms based on utilization and spend characteristics, allowing for targeted member communication strategies, showcasing creativity and innovative thinking. • Built a recommendation engine using machine learning algorithms to predict members at risk of Type II diabetes, enabling early classification and better healthcare management. • Analysed utilization & dollar impact of new vendor services with data-driven approach recommended for successful integration, including dashboards to compare the impact on test & control groups. •Provided training and mentorship to junior team members, demonstrating a commitment to employee development and teamwork.
SOFT SKILLS • Business planning, solution design development and implementation • Recruitment, interviewing and employee performance evaluation
