Dispute Results
Dispute Results
Dispute Results
Atlanta, GA 30348
P.O. Box 105069
CREDIT FILE : September 26, 2023
Confirmation # 3269514009
We are pleased to let you know that the results of the dispute you recently filed with Equifax are
complete. Here are a few things to know about the process:
Were changes made to my credit report and what actions were taken?
Please see the following page(s) for more detailed information on your specific results.
If we were able to make changes to your credit report based on the information you provided, we have
done so. Otherwise, we contacted the company reporting the information to Equifax for them to
investigate your dispute.
In this situation:
l We request that the reporting company verify the accuracy of the information you disputed;
l We provide them with any relevant information and supporting documentation you provided us
with the dispute to consider as part of the investigation; and
l We request that they send Equifax a response to your dispute and update their records and
systems, as necessary.
If your dispute involves a public record item, Equifax contacts a third party vendor to obtain the most
recent status of the public record.
When the reporting company replies to us, they certify that they have followed Equifax's instructions and the law; considered all information and documentation
provided; and updated your information, as necessary.
If there has been a change to your credit report based on your dispute, or if you add a consumer statement, you may request that Equifax send an updated
report to companies who received your credit report within the last two years for employment purposes, or within the last six months for any other purpose
(the past 12 months for residents of California, Colorado, Maryland, New York and New Jersey residents).
Also, if you are interested, you may request a description of how the reinvestigation was conducted along with the business name, address and telephone
number (if reasonably available) of the furnisher of your disputed information.
For frequently asked questions about your credit report and the dispute process, please visit Equifax at https://help.equifax.com/.
As always, we thank you for contacting Equifax and the results of your dispute are on the pages following this letter.
>>> We have reviewed the current address. The results are: THE CURRENT ADDRESS HAS BEEN ADDED/UPDATED PER THE INFORMATION
YOU HAVE SUPPLIED. THE DISPUTED ADDRESS 85 NANCY CT CHRISTIANSBURG VIRGINIA 24073HAS BEEN DELETED. 1060 ANDREW
ACRES DR; WALNUT COVE NC 27052; Residence Since: 02/2012
>>> We have reviewed the identification information. The results are: - Name: ROBERT A SCHAFER JR; SSN: XXX-XX-3032 Birthdate:
05/17/1957
You have a right to place a 'security freeze' on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit
report without our express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name with your
consent. However, you should be aware that using a security freeze to take control over who get access to the personal and financial information in your
credit report may delay, interfere with, or prohibit the timely approval of any subsequent requires or application you make regarding a new loan, credit,
mortgage, or any other account involving the extension of credit.
As an alternative to a security freeze, you have the right to place an initial or extended fraud alert on your credit file at no cost. An initial fraud alert is a
1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to
verify the consumer's identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud
alert lasting 7 years.
A security freeze does not apply to a person or entity, or its affiliates, or collection agencies on behalf of the person or entity, with which you have an
existing account that requests information in your report for the purposes of reviewing or collecting the account. Reviewing the account includes activities
related to account maintenance, monitoring, credit line increases, and account upgrades and enhancements.
To place, temporarily lift or permanently remove the security freeze on your Equifax credit report, you can:
Example: Example:
Driver's License Driver's License
State Issued ID Card Utility Bill
Passport Pay Stub
Birth Certificate W2 or 1099 Form
For requests to temporarily lift your security freeze, please be sure to specify the desired date range.
Example: March 15, 20XX to March 21, 20XX
If the reinvestigation does not resolve your dispute, you have the right to add a statement to your credit file disputing the accuracy or completeness of the
information; the statement should be brief and may be limited to not more than one hundred words (two hundred words for Maine residents) explaining the
nature of your dispute.
If the reinvestigation results in the deletion of disputed information, or you submit a statement in accordance with the preceding paragraph, you have the
right to request that we send your revised credit file to any company specifically designated by you that received your credit report in the past six months
(twelve months for California, Colorado, Maryland, New Jersey and New York residents) for any purpose or in the past two years for employment purposes.
Last Reported Employment: RETIRED; First Reported: 01/2023; Last Reported: 01/2023
02/22 $4 $100 $800 02/01/2022 $11,370 $12,000 Home Equity Line Of Credit
01/22 $765 $100 $1,400 01/01/2022 $11,370 $12,000 Home Equity Line Of Credit
12/21 $1,559 $100 12/01/2021 $11,370 $12,000 Home Equity Line Of Credit
11/21 $2,951 $100 $700 09/30/2021 $11,370 $12,000 Home Equity Line Of Credit
10/21 $2,937 $100 $1,400 09/30/2021 $11,370 $12,000 Home Equity Line Of Credit
09/21 $3,624 $100 09/01/2021 $11,370 $12,000 Home Equity Line Of Credit
CAPITAL ONE AUTO FINANCE Credit Bureau Dispute PO Box 259407 Plano TX 750259407 : 8009460332
Account Number Date Opened High Credit Credit Limit Terms Duration Terms Frequency Months Revd Activity Designator Creditor Classification
*1001 01/05/2023 $27,115 60 Months Monthly 07
Date of Last Balance Amountt Date of Last Actual Payment Scheduled Payment Date of 1st Date of Last Date Maj Charge Off Deferred Pay Balloon Balloon Date
Reported Update Amount Past Due Payment Amount Amount Delinquency Activity Del. 1st Reported Amount Start Date Pay Amount Pay Date Closed
08/31/2023 $24,460 08/2023 $526 $526 08/2023
Status - Pays As Agreed; Type of Account - Installment; Type of Loan - Auto; Whose Account - Joint Account; ADDITIONAL INFORMATION - Auto; Fixed Rate;
THD/CBNA Ccs Gray Ops Center PO Box 6497 Sioux Falls SD 571176497 : 8006770232
Account Number Date Opened High Credit Credit Limit Terms Duration Terms Frequency Months Revd Activity Designator Creditor Classification
*2545 08/14/2021 $4,210 $7,000 Monthly 24 Paid and Closed
Date of Last Balance Amountt Date of Last Actual Payment Scheduled Payment Date of 1st Date of Last Date Maj Charge Off Deferred Pay Balloon Balloon Date
Reported Update Amount Past Due Payment Amount Amount Delinquency Activity Del. 1st Reported Amount Start Date Pay Amount Pay Date Closed
08/30/2023 $0 08/2023 08/2023 08/2023
Status - Pays As Agreed; Type of Account - Revolving; Type of Loan - Charge Account; Whose Account - Individual Account; ADDITIONAL INFORMATION - Account
Closed At Consumers Request; Closed or Paid Account/Zero Balance;
CITICARDS CBNA PO Box 6241 Ibs Cdv Disputes Sioux Falls SD 571176241 : 8009505118
Account Number Date Opened High Credit Credit Limit Terms Duration Terms Frequency Months Revd Activity Designator Creditor Classification
*5216 06/01/1995 $8,611 $25,000 Monthly 99 Paid and Closed
Date of Last Balance Amountt Date of Last Actual Payment Scheduled Payment Date of 1st Date of Last Date Maj Charge Off Deferred Pay Balloon Balloon Date
Reported Update Amount Past Due Payment Amount Amount Delinquency Activity Del. 1st Reported Amount Start Date Pay Amount Pay Date Closed
03/28/2018 $0 11/2017 11/2017 12/2017
Status - Pays As Agreed; Type of Account - Revolving; Type of Loan - Credit Card; Whose Account - Individual Account; ADDITIONAL INFORMATION - Account Closed At
Consumers Request; Closed or Paid Account/Zero Balance;
CAPITAL ONE BANK USA NA PO BOX 31293 SALT LAKE CITY UT 841311293 : 8009557070
Account Number Date Opened High Credit Credit Limit Terms Duration Terms Frequency Months Revd Activity Designator Creditor Classification
*7380 07/06/2015 $99 $10,000 Monthly 06 Paid and Closed
Date of Last Balance Amountt Date of Last Actual Payment Scheduled Payment Date of 1st Date of Last Date Maj Charge Off Deferred Pay Balloon Balloon Date
Reported Update Amount Past Due Payment Amount Amount Delinquency Activity Del. 1st Reported Amount Start Date Pay Amount Pay Date Closed
02/06/2016 $0 09/2015 01/2016
Status - Pays As Agreed; Type of Account - Revolving; Type of Loan - Credit Card; Whose Account - Individual Account; ADDITIONAL INFORMATION - Closed or Paid
Account/Zero Balance; Account Closed By Credit Grantor;
The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of
information in the files of consumer reporting agencies. There are many types of consumer reporting
agencies, including credit bureaus and specialty agencies (such as agencies that sell information
about check writing histories, medical records, and rental history records). Here is a summary of your
major rights under FCRA. For more information, including information about additional rights,
go to www.consumerfinance.gov/learnmore or write to: Consumer Financial Protection
Bureau, 1700 G Street N.W., Washington, DC 20552.
m You must be told if information in your file has been used against you. Anyone who uses a
credit report or another type of consumer report to deny your application for credit, insurance, or
employment - or to take another adverse action against you - must tell you, and must give you the
name, address, and phone number of the agency that provided the information.
m You have the right to know what is in your file. You may request and obtain all the information
about you in the files of a consumer reporting agency (your "file disclosure"). You will be required to
provide proper identification, which may include your Social Security number. In many cases, the
disclosure will be free. You are entitled to a free file disclosure if:
m a person has taken adverse action against you because of information in your credit report;
m you are the victim of identity theft and place a fraud alert in your file;
m your file contains inaccurate information as a result of fraud;
m you are on public assistance;
m you are unemployed but expect to apply for employment within 60 days.
In addition, all consumers are entitled to one free disclosure every 12 months upon request from
each nationwide credit bureau and from nationwide specialty consumer reporting agencies. See
www.consumerfinance.gov/learnmore for additional information.
m You have the right to ask for a credit score. Credit scores are numerical summaries of your
credit-worthiness based on information from credit bureaus. You may request a credit score from
consumer reporting agencies that create scores or distribute scores used in residential real property
loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score
information for free from the mortgage lender.
m You have the right to dispute incomplete or inaccurate information. If you identify information
in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the
agency must investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore
for an explanation of dispute procedures.
m Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable
information. Inaccurate, incomplete, or unverifiable information must be removed or corrected,
usually within 30 days. However, a consumer reporting agency may continue to report information it
has verified as accurate.
m Consumer reporting agencies may not report outdated negative information. In most cases, a
consumer reporting agency may not report negative information that is more than seven years old,
or bankruptcies that are more than 10 years old.
You have a right to place a "security freeze" on your credit report, which will prohibit a
consumer reporting agency from releasing information in your credit report without your
express authorization. The security freeze is designed to prevent credit, loans, and services from
being approved in your name without your consent. However, you should be aware that using a
security freeze to take control over who gets access to the personal and financial information in
your credit report may delay, interfere with, or prohibit the timely approval of any subsequent
request or application you make regarding a new loan, credit, mortgage, or any other account
involving the extension of credit.
As an alternative to a security freeze, you have the right to place an initial or extended fraud alert
on your credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's
credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to
take steps to verify the consumer's identity before extending new credit. If you are a victim of
identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting 7 years.
A security freeze does not apply to a person or entity, or its affiliates, or collection agencies acting
on behalf of the person or entity, with which you have an existing account that requests information
in your credit report for the purposes of reviewing or collecting the account. Reviewing the account
includes activities related to account maintenance, monitoring, credit line increases, and account
upgrades and enhancements.
m You may seek damages from violators. If a consumer reporting agency, or, in some cases, a
user of consumer reports or a furnisher of information to a consumer reporting agency violates the
FCRA, you may be able to sue in state or federal court.
m Identity theft victims and active duty military personnel have additional rights. For more
information, visit www.consumerfinance.gov/learnmore.
b. Such affiliates that are not banks, savings associations, or credit b. Federal Trade Commission
unions also should list, in addition to the CFPB Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, DC 20580
(877) 382-4357
2. To the extent not included in item 1 above: a. Office of the Comptroller of the Currency
Customer Assistance Group
a. National banks, federal savings associations, and federal branches
1301 McKinney Street, Suite 3450
and federal agencies of foreign banks
Houston, TX 77010-9050
b. State member banks, branches and agencies of foreign banks (other b. Federal Reserve Consumer Help Center
than federal branches, federal agencies, and Insured State Branches of P. O. Box 1200
Foreign Banks), commercial lending companies owned or controlled by Minneapolis, MN 55480
foreign banks, and organizations operating under section 25 or 25A of
the Federal Reserve Act.
c. Nonmember Insured Banks, Insured State Branches of Foreign c. FDIC Consumer Response Center
Banks, and insured state savings associations 1100 Walnut Street, Box #11
Kansas City, MO 64106
3. Air carriers Asst. General Counsel for Aviation Enforcement & Proceedings
Aviation Consumer Protection Division
Department of Transportation
1200 New Jersey Avenue, SE
Washington, DC 20590
4. Creditors Subject to Surface Transportation Board Office of Proceedings, Surface Transportation Board
Department of Transportation
395 E Street, S.W.
Washington, DC 20423
5. Creditors Subject to Packers and Stockyards Act, 1921 Nearest Packers and Stockyards Administration area supervisor
6. Small Business Investment Companies Associate Deputy Administrator for Capital Access
United States Small Business Administration
409 Third Street, S.W., Suite 8200
Washington, DC 20416
8. Federal Land Banks, Federal Land Bank Associations, Federal Farm Credit Administration
Intermediate Credit Banks, and Production Credit Associations 1501 Farm Credit Drive
McLean, VA 22102-5090
9. Retailers, Finance Companies, and All Other Creditors Not Listed Federal Trade Commission
Above Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, DC 20580
(877) 382-4357
2. You have the right to free copies of the information in your file (your "file disclosure").
An initial fraud alert entitles you to a copy of all the information in your file at each of the three
nationwide agencies, and an extended alert entitles you to two free file disclosures in a
12-month period following the placing of the alert. These additional disclosures may help you
detect signs of fraud, for example, whether fraudulent accounts have been opened in your
name or whether someone has reported a change in your address. Once a year, you also
have the right to a free copy of the information in your file at any consumer reporting agency,
if you believe it has inaccurate information due to fraud, such as identity theft. You also have
the ability to obtain additional free file disclosures under other provisions of the FCRA. See
www.consumerfinance.gov/learnmore.
3. You have the right to obtain documents relating to fraudulent transactions made or
accounts opened using your personal information. A creditor or other business must give
you copies of applications and other business records relating to transactions and accounts
that resulted from the theft of your identity, if you ask for them in writing. A business may ask
you for proof of your identity, a police report, and an affidavit before giving you the
documents. It also may specify an address for you to send your request. Under certain
circumstances, a business can refuse to provide you with these documents. See
www.consumerfinance.gov/learnmore.
As an alternative to a security freeze, you have the right to place an initial or extended fraud
alert on your credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a
consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a
business is required to take steps to verify the consumer's identity before extending new
credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is
a fraud alert lasting 7 years.
A security freeze does not apply to a person or entity, or its affiliates, or collection agencies
acting on behalf of the person or entity, with which you have an existing account that requests
information in your credit report for the purposes of reviewing or collecting the account.
Reviewing the account includes activities related to account maintenance, monitoring, credit
line increases, and account upgrades and enhancements.
To learn more about identity theft and how to deal with its consequences, visit
www.consumerfinance.gov/learnmore, or write to the Consumer Financial Protection Bureau. You
may have additional rights under state law. For more information, contact your local consumer
protection agency or your state Attorney General.
In addition to the new rights and procedures to help consumers deal with the effects of identity
theft, the FCRA has many other important consumer protections. They are described in more
detail at www.consumerfinance.gov/learnmore.
Q. If I do have credit problems, is there someplace where I can get advice and assistance ?
A. Yes, there are a number of organizations that offer assistance. For example, the Consumer Credit Counseling Service (CCCS) is a non-profit
organization that offers free or low-cost financial counseling to help people solve their financial problems. CCCS can help you analyze your situation
and work with you to develop solutions. There are more than 600 CCCS offices throughout the country. Call 1 (800) 388-2227 for the telephone
number of the office nearest you.
Q. Once the fraud alert is added to my credit file, who will contact me to verify if an application is legitimate ?
A. When the credit grantor accesses your credit file, they should contact you as a part of their credit application approval process.
Credit or Other Reported Accounts: Accounts paid as agreed remain for up to 10 years from the Date Reported. Accounts not paid as
agreed (i.e. delinquent, charge off, accounts placed for collection) remain for up to 7 years from
the Date of 1st Delinquency.
Public Records: Remain for up to 7 years from the date filed, except:
Bankruptcy - Chapter 7 and 11 remain for up to 10 years from the date filed.
Bankruptcy - Chapter 13 dismissed or no disposition rendered remain for up to 10 years from the date filed.
Unpaid tax liens remain for up to 10 years from the date filed.
Paid tax liens remain for up to 7 years from the date released or up to 10 years from the date filed, whichever is earlier.
New York State Residents Only: Satisfied judgments remain for up to 5 years from the date filed; paid collections remain for up to 5 years
from the Date of 1st Delinquency.
Payment history and Historical Account Information for an account on your credit file, if any, is found at the bottom of an account under the title
"Account History with Status Codes" or "Historical Account Information" respectively.
This payment history reflects the month, year and late payment status, and is generally supplied by credit grantors or other furnishers of
information to Equifax with whom you have a relationship. This history is included on both open accounts and accounts that have already
been closed.
The historical account information reflects a broader view of your credit behavior over a 24 month period. This history is also included on both
open accounts and closed accounts.
Payment in full does not remove your payment history or historical account information. If you have always paid an account as agreed, the
account should not have payment history status information. Specific payment history typically remains on your credit file for up to 7 years
from the date shown for it.
m Name, address, and Social Security Number information may be provided to businesses that have a legitimate need to locate or identify a
consumer.
m To protect your information from misuse, you should monitor any change in mail receipt patterns. Ensure that documents containing personal data
or account numbers are destroyed or made illegible before disposing of them. Do not preprint checks or other documents with unique identifiers
such as your driver's license or social security number. Never give out your account number or identifying information on phone calls in which you
did not initiate the contact.
m To have a fraud alert removed from your credit file, identification information, such as, a copy of your driver's license or utility bill reflecting your
current address along with a copy of your social security card must be provided.
If the reinvestigation does not resolve your dispute, you have the right to add a statement to your credit file disputing the accuracy or completeness of
the information; the statement should be brief and may be limited to not more than one hundred words (two hundred words for Maine residents)
explaining the nature of your dispute.
If the reinvestigation results in the deletion of disputed information, or you submit a statement in accordance with the preceding paragraph, you have
the right to request that we send your revised credit file to any company specifically designated by you that received your credit report in the past six
months (twelve months for California, Colorado, Maryland, New Jersey and New York residents) for any purpose or in the past two years for
employment purposes.
If your identity information differs from the information listed on this form, please fill in the correct information in the space provided for each item. Please
provide a photocopy of your driver's license, social security card, or recent utility bill that reflects the correct information.
Name: ROBERT A SCHAFER JR SSN #: XXX-XX-3032
DOB: May 17, 1957
Current Address: 1060 ANDREW ACRES DR, Walnut cove, NC 27052
List other names which you have used for credit in the past